5
IMPORTANT
FOR OPTIMUM SAFETY:
• Avoid using clay-based, silicone-based or grainy cleansers, exfoliators or scrubs, as they may damage the
LUNA
TM
go’s soft silicone touch-points.
• If you have a skin condition or any medical concerns, please consult a dermatologist before use.
• Cleansing with the LUNA
TM
go should be comfortable – if you experience discomfort, discontinue use
immediately and consult a physician.
• Exercise particular care when cleansing the under-eye regions and do not bring the device into contact
with the eyelids or eyes themselves.
• For reasons of hygiene, we do not recommend sharing your LUNA
TM
go with anyone else.
• Avoid leaving your LUNA
TM
go in direct sunlight and never expose it to extreme heat or boiling water.
• Close supervision is necessary when this device is used by, on, or near children, as well as those with
reduced physical and mental abilities.
• Never use the device or charger if they are damaged, and only use the charger supplied by FOREO with the device.
• Discontinue use if this product appears damaged in any way. This product contains no serviceable parts.
• To avoid the risk of electric shock, this equipment must only be connected to a supply mains with
protective earth.
• Given the efficiency of the FOREO cleansing and firming massage routines, we recommend that you do
not use the LUNA
TM
go’s Cleansing or Firming Massage Modes for more than 3 minutes at a time.
• Use this device only for its intended use as described in this manual.
TROUBLESHOOTING
LED does not blink pulse when charger is connected?
• Battery is fully charged, ready for up to 60 full cleansing and firming routines.
• Battery is drained and will require several minutes to acknowledge charging cable.
• Charging cable is not properly connected. Check wall socket and charging port.
The LUNA
TM
go does not activate when the center button is pressed?
• Battery is empty. Recharge your LUNA
TM
go.
The LUNA
TM
go cannot be switched off and/or interface buttons do not respond?
• Microprocessor is temporarily malfunctioning. Connect the charging cable to restore function to normal.
The LUNA
TM
go's silicone surfaces have degraded to a sticky or bubbly texture?
• Discontinue use. Silicone is highly durable, but degrades under certain conditions – consult this manual’s
cleaning and safety sections for how to prevent this.
If you do not find the answer to your specific question in the troubleshooting section, or if you have any
other questions regarding the device’s operation, please visit the Customer Care section of www.foreo.com.