
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Emergency Repairs
If you encounter an emergency where neither an authorized Ford Dealer that sells ROUSH
®
vehicles, nor any
authorized Ford Dealer is available to repair your vehicle and you must have repairs made by someone else,
ROUSH
®
may reimburse you for the cost of repairs (within reason) and with prior approval from ROUSH
®
. Be
sure to obtain the parts that were replaced along with a receipt for the repairs. Present both to your local
authorized Ford Dealer that sells ROUSH
®
vehicles, who will work with ROUSH
®
to determine if the repair is
warrantable and reimbursement is justified.
Customer Service
Customer satisfaction is a primary objective of ROUSH
®
, and we make every attempt to ensure that our owners
are satisfied. We recognize the importance of retaining customer confidence in us after the purchase, and rely
on those Ford Dealers that sell ROUSH
®
vehicles to maintain effective customer relations.
If you have any questions or issues relating to your ROUSH
®
vehicle, we suggest you follow these steps:
1. First, contact your selling Ford Dealership salesperson or service advisor.
2. If your concerns remain unresolved after Step 1, please contact the dealership’s Sales Manager or Service
Manager.
3. If you are still unable to resolve your concern, please feel free to contact ROUSH
®
Performance Customer
Service between the hours of 8 AM and 5 PM Eastern Standard Time, Monday through Friday, at
800.59.ROUSH (800.597.6874). A ROUSH
®
representative will assist you in resolving your concern.
Summary of Contents for ROUSH Mustang
Page 1: ...ROUSH MUSTANG SUPPLEMENTAL OWNERS GUIDE ...
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Page 40: ...38 ...
Page 42: ...ROUSH Registration 39555 Schoolcraft Rd Plymouth Twp MI 48170 Place Stamp Here ...
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