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Ford MKZ 2012, Owner'S Manual

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Ford MKZ 2012 Owner'S Manual Download Page 3

Customer Assistance

258

Reporting safety defects (U.S. only)

266

Reporting safety defects (Canada only)

266

Cleaning

267

Maintenance and Specifications

274

Engine compartment

276

Changing the wiper blades

277

Engine oil

278

Battery

281

Engine coolant

283

Fuel information

289

Air filter(s)

303

Part numbers

307

Maintenance product specifications and capacities

308

Engine data

311

Accessories

314

Ford Extended Service Plan

316

Scheduled Maintenance

320

Normal scheduled maintenance and log

326

Index

339

The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.

© Ford Motor Company 2012

Table of Contents

3

2012 MKZ

(378)

Owners Guide, 2nd Printing
USA

(fus)

Summary of Contents for MKZ 2012

Page 1: ...system 42 SYNC 42 Climate Controls 43 Dual automatic temperature control 43 Navigation system based climate control 46 Rear window defroster 50 Lights 52 Headlamps 52 Turn signal control 57 Interior l...

Page 2: ...oring System TPMS 189 Vehicle loading 193 Trailer towing 199 Recreational towing 200 Driving 201 Starting 201 Brakes 206 AdvanceTrac 208 Transmission operation 215 Reverse sensing system 218 Rear view...

Page 3: ...n 316 Scheduled Maintenance 320 Normal scheduled maintenance and log 326 Index 339 The information contained in this publication was correct at the time of going to print In the interest of continuous...

Page 4: ...e publications This Owner s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle Furthermore due to printing cycles...

Page 5: ...his aim Information in this respect is highlighted in this guide with the tree symbol CALIFORNIA PROPOSITION 65 WARNING WARNING Engine exhaust some of its constituents and certain vehicle components c...

Page 6: ...ted Warranty For a detailed description of what is covered and what is not covered by your vehicle s New Vehicle Limited Warranty refer to the Warranty Guide that is provided to you along with your Ow...

Page 7: ...s equipped with an event data recorder EDR The main purpose of an EDR is to record in certain crash or near crash like situations such as an airbag deployment or hitting a road obstacle this data will...

Page 8: ...at the vehicle has been in a crash involving the deployment of an airbag or in certain vehicles the activation of the fuel pump shut off Certain versions or updates to 911 Assist may also be capable o...

Page 9: ...that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any handheld device while driving and that you comply with all a...

Page 10: ...Tether Anchor Brake System Anti Lock Brake System Parking Brake System Brake Fluid Non Petroleum Based Parking Aid System Stability Control System Speed Control Master Lighting Switch Hazard Warning F...

Page 11: ...olant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking Flames or Sparks Battery Acid Explosive Gas Fan Warning Power Steering Fluid Maintain Correct Fluid Level MAX MIN Service En...

Page 12: ...ights and will illuminate in the message center These lights function the same as the other warning lights Service engine soon The service engine soon indicator light illuminates when the ignition is...

Page 13: ...or by applying the parking brake when the ignition is turned to the on position If the brake system warning light does not illuminate at this time seek service immediately from your authorized dealer...

Page 14: ...ystem Contact your authorized dealer as soon as possible This indicates a problem with the electrical system or a related component Engine oil pressure RTT Illuminates in the message center display wh...

Page 15: ...pter When the ignition is first turned on the light will illuminate for three seconds to ensure the bulb is working If the light does not turn on or begins to flash have the system inspected by your a...

Page 16: ...e Sounds when the headlamps or parking lamps are on the ignition is off the key is not in the ignition and the driver s door is opened Parking brake on warning chime Sounds when the parking brake is e...

Page 17: ...re the needle will be in the normal range between H and C If it enters the red section the engine is overheating Stop the vehicle as soon as safely possible switch off the engine and let the engine co...

Page 18: ...r to Message center in this chapter on how to switch the display from Metric to English Trip odometer Registers the miles kilometers of individual journeys Press and release the message center INFO bu...

Page 19: ...80 km to empty Press RESET to clear this warning message It will return at approximately 25 miles 40 km 10 miles 16 km and 0 miles 0 km miles to empty Distance to empty is calculated using a running...

Page 20: ...chapter MPG L km This displays instantaneous fuel economy as a bar graph ranging from poor economy to excellent economy Your vehicle must be moving to calculate instantaneous fuel economy When your v...

Page 21: ...a message only if a condition is present OIL LIFE This displays the remaining oil life An oil change is required whenever indicated by the message center and according to the recommended maintenance s...

Page 22: ...r on CROSS TRAFFIC if equipped This feature is designed to assist and warn the driver when backing out of parking spaces Press RESET to turn it off or on EASY ENTRY EXIT SEAT Press RESET to turn it of...

Page 23: ...e center functionality by clearing the message PARK BRAKE ENGAGED Displayed when the park brake is engaged If the warning stays on after the park brake is off contact your authorized dealer as soon as...

Page 24: ...ditions refer to Tire Pressure Monitoring System TPMS in the Tires Wheels and Loading chapter If the warning stays on or continues to come on contact your authorized dealer as soon as possible POWER S...

Page 25: ...stem is operating and senses a vehicle See Blind Spot Information System BLIS with Cross Traffic Alert in the Driving chapter VEHICLE COMING FROM RIGHT if equipped Displayed when the blind spot inform...

Page 26: ...ks and Security chapter for more information CHECK SPEED DRIVE SAFELY Displayed when a MyKey is in use and the optional setting is on and the vehicle exceeds a preselected speed Refer to MyKey in the...

Page 27: ...ms when possible and that you become aware of applicable state and local laws that may affect the use of electronic devices while driving Accessory delay Your vehicle is equipped with accessory delay...

Page 28: ...access the previous next strong radio station SCAN Press for a brief sampling of all strong radio stations MEMORY PRESETS 0 9 When tuned to any station press and hold a preset button until sound retu...

Page 29: ...CD Press to enter CD MP3 mode If a disc is already loaded into the system CD MP3 play will begin where it ended last If no CD is loaded NO DISC will appear in the display LOAD Use to load CDs into th...

Page 30: ...IRECT and the memory preset buttons 0 9 of the desired folder The system will advance to that specific folder TEXT In MP3 mode only Press TEXT repeatedly to view Album AL Folder FL Song SO and Artist...

Page 31: ...cific category is selected Jazz Rock News etc press SEEK to seek to the previous next channel in the selected category Press and hold SEEK to fast seek through the previous next channels SCAN Press SC...

Page 32: ...u SONG SEEK MENU Press OK to enter song seek menu Press SEEK to scroll through the following options a SAVE THIS SONG Press OK to save the currently playing song s title in the system s memory If you...

Page 33: ...CHANNEL is displayed and the display will read ENTER PIN Enter your four digit PIN number initial PIN is 1234 and the system will lock unlock the channel and CHANNEL LOCKED or UNLOCKED will be displa...

Page 34: ...ns the feature off and level 7 is the maximum setting ALL SEATS Occupancy mode if equipped Press SOUND repeatedly to reach the Occupancy mode setting Press SEEK to select and optimize sound for ALL SE...

Page 35: ...n vehicle audio system This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity To achieve optimal performance please observe the following instr...

Page 36: ...volume level higher than is necessary to match the volume of the CD or FM radio in your audio system as this will cause distortion and will reduce sound quality Many portable music players have diffe...

Page 37: ...he use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect the use of electronic devices while driving Your vehicle is equipped with a...

Page 38: ...D cleaner and wipe from the center out Don t Expose discs to direct sunlight or heat sources for extended periods of time Clean using a circular motion CD units are designed to play commercially press...

Page 39: ...rfere with your reception Station overload When you pass a ground based broadcast repeating tower a stronger signal may overtake a weaker one and result in an audio mute Unlike AM FM audible static yo...

Page 40: ...ed This message should disappear shortly SAT FAULT Internal module or system failure present If this message does not clear within a short period of time or with an ignition key cycle your receiver ma...

Page 41: ...of signal from the SIRIUS satellite or SIRIUS tower to the vehicle antenna You are in a location that is blocking the SIRIUS signal i e tunnel under an overpass dense foliage etc The system is working...

Page 42: ...te radio No action required The process should take no longer than one minute NAVIGATION SYSTEM IF EQUIPPED Your vehicle may be equipped with a navigation system Refer to the Navigation System supplem...

Page 43: ...us air flow selection To return to full automatic control press AUTO 3 Manual override control Allows you to manually select where airflow is directed To return to full automatic control press AUTO Wh...

Page 44: ...rculated air may reduce the amount of time needed to cool down the interior of the vehicle and when used with A C may also help reduce undesired odors from reaching the interior of the vehicle Recircu...

Page 45: ...rease decrease the air temperature on the driver side of the vehicle The control also adjusts the passenger side temperature when PASS TEMP is disengaged The recommended initial setting is between 72...

Page 46: ...se the air temperature on the passenger side of the vehicle 3 Passenger heated seat Press to heat the passenger heated seat Refer to Heated and cooled seats in the Seating and Safety Restraints chapte...

Page 47: ...r for more information 11 AUTO Press to engage full automatic operation Select the desired temperature using the temperature control The system will automatically determine fan speed airflow location...

Page 48: ...oor vents rear seat floor vents Distributes air through the windshield defroster vents de mister vents floor vents and rear seat floor vents The system will automatically provide outside air to reduce...

Page 49: ...il the vehicle has been aired out A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected During extreme high ambient temperatures when idling...

Page 50: ...froster on An indicator light on the button will illuminate when active The rear window defroster turns off automatically after a predetermined amount of time if a low battery condition is detected or...

Page 51: ...y reducing particle concentration Improves the interior compartment cleanliness Protects the climate control components from particle deposits Note A cabin air filter must be installed at all times to...

Page 52: ...en driving around curves Without adaptive headlamps 1 With adaptive headlamps 2 Note The system has a power up movement check feature When the vehicle is started the lamps track left to right then bac...

Page 53: ...ture If the windshield wipers are turned on the exterior lamps will turn on with the headlamp control in the autolamp position Autolamps programmable exit delay Programmable exit delay allows the leng...

Page 54: ...active The fog lamp indicator light will illuminate when the fog lamps have been turned on The fog lamps will not operate when the high beams are active High beams Push the lever toward the instrument...

Page 55: ...ng during these conditions Failure to activate your headlamps under these conditions may result in a collision PANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel and all applica...

Page 56: ...horizontal reference line on the vertical wall or screen at this height a piece of masking tape works well The center of the lamp is marked by a 3 mm circle on the headlamp lens 3 Turn on the low beam...

Page 57: ...Locate the vertical adjuster on each headlamp Using a Phillips 2 screwdriver turn the adjuster either clockwise to adjust down or counterclockwise to adjust up 5 Close the hood and turn off the lamps...

Page 58: ...the dome lamp to turn on the lamps Ambient lighting if equipped Illuminates footwells storage bins cupholders door map pockets and release handles with a choice of several colors The ambient lighting...

Page 59: ...nsation can be a natural by product of this design When moist air enters the lamp assembly through the vents there is a possibility that condensation can occur when the temperature is cold When normal...

Page 60: ...turn signal lamp 2 3457AK amber Front supplemental park lamp 4 168 NA Rear sidemarker lamp N A LED Stop tail lamp N A LED Rear turn signal lamp 2 HPC24A Supplemental tail lamp N A LED Backup lamp 2 9...

Page 61: ...he front bolster and remove the rubber bulb access cover from the headlamp housing 3 Remove the bulb socket by rotating it counterclockwise then pull it straight out of the lamp assembly 4 Disconnect...

Page 62: ...a high intensity discharge source These lamps operate at a high voltage When the bulb is burned out the bulb and starter capsule assembly must be replaced by your authorized dealer Replacing suppleme...

Page 63: ...it out of the lamp assembly 4 Carefully pull bulb straight out of the socket 5 Install the new bulb socket into the lamp assembly by aligning the indexing fingers then rotate clockwise to the locked...

Page 64: ...wo halves of the air filter housing 3 Locate the mass air flow sensor electrical connector on the air outlet tube 1 This connector will need to be unplugged 4 Remove the air filter assembly 5 Remove t...

Page 65: ...el outboard to expose the lamp assembly The most effective point to grasp the trunk side panel when pulling it out from the luggage scuff plate is at it s bottom edge where that edge meets the exposed...

Page 66: ...bulb from the socket and push in the new bulb 5 Install the bulb socket into the lamp assembly by rotating it clockwise 6 Carefully reposition the trim back to its original position and secure the ret...

Page 67: ...lamp switch is in the off position 2 From underneath the vehicle partially remove the tire splash shield by removing four drive screws After removing to allow free access to the front fog lamp bulb a...

Page 68: ...ted on the windshield More or less wiping may occur depending on humidity mist or light rain or road spray Keep the outside of the windshield clean especially the area around the rear view mirror wher...

Page 69: ...en to the windshield before operating the wipers Windshield wiper rainlamp feature When the windshield wipers are turned on during daylight and the headlamp control is in the autolamp position the ext...

Page 70: ...back into the headliner visor must be retracted before moving it back toward the windshield OVERHEAD CONSOLE The appearance of your vehicle s overhead console will vary according to your option packa...

Page 71: ...er to Compass calibration adjustment Most geographic areas zones have a magnetic north compass point that varies slightly from the northerly direction on maps This variation is four degrees between ad...

Page 72: ...ration turn off all electrical accessories heater air conditioning wipers etc and make sure all vehicle doors are shut 1 Start the vehicle 2 To calibrate press and hold the 7 and 9 radio preset button...

Page 73: ...use Do not hang any type of accessory or accessory bracket from the plug Improper use of the power outlet can cause damage not covered by your warranty Auxiliary power points can be found in the follo...

Page 74: ...ss and pull the window switches to open and close windows Press down to the first detent and hold the switch to open Pull up to the first detent and hold the switch to close Rear Window Buffeting When...

Page 75: ...ounce back the window will move down until the bounce back position is reached Security override To override a bounce back condition within two seconds after the window reaches the bounce back positio...

Page 76: ...mirrors will automatically return to the normal state whenever the vehicle is placed in R Reverse to ensure a bright clear view when backing up Do not block the sensors on the front and back of the i...

Page 77: ...uto dimming function For more information refer to Automatic dimming interior rear view mirror in this chapter Heated outside mirrors Both mirrors are heated automatically to remove ice mist and fog w...

Page 78: ...ss to turn speed control off or on Setting speed control To set speed control 1 Press and release ON 2 Accelerate to the desired speed 3 Press and release SET or SET 4 Take your foot off the accelerat...

Page 79: ...increments Use the accelerator pedal to get to the desired speed then press and release SET Reducing speed while using speed control To reduce a set speed Press and hold SET until you get to the desir...

Page 80: ...e control features Press briefly to use the voice command feature You will hear a tone and LISTENING will appear in the radio display Press and hold to exit voice command Press to activate phone mode...

Page 81: ...or leave children unattended in the vehicle They may seriously hurt themselves To open the moon roof The moon roof is equipped with an automatic one touch express opening closing and venting feature...

Page 82: ...nition is turned off without accessory delay being active the moon roof will stop Security override can be used if the moon roof movement is restricted in some way for example if there is ice on the m...

Page 83: ...tton codes later in this section Note You can program a maximum of three devices To change or replace any of the three devices after it has been initially programmed you must first erase the current s...

Page 84: ...DIP switches for a unique personal code If you do not know if your garage door opener is a rolling code or fixed code device open your garage door opener s remote control battery cover If a panel of...

Page 85: ...econds to complete the following steps 4 Return to your car 5 Press and hold the function button you would like to use to control the garage door You may need to hold the button from 5 20 seconds duri...

Page 86: ...or position mark down right button 3 Press all three function buttons simultaneously for a few seconds and then release The LED lamps will flash slowly Note The following step must be completed withi...

Page 87: ...tons simultaneously for approximately 20 seconds until the LED lamps above the buttons flash rapidly 2 When the LED lamps flash release the buttons The codes for all buttons are erased FCC and RSS 210...

Page 88: ...r place floor mats or any other covering in the vehicle foot well that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle Neve...

Page 89: ...of vehicle To install floor mats position the floor mat so that the eyelet is over the retention post and press down to lock in To remove the floor mat reverse the installation procedure INTERIOR TRU...

Page 90: ...ble through your authorized dealer Standard SecuriLock keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired Always carry a spare key with yo...

Page 91: ...of Belt Minder operation Low fuel warnings are displayed in the message center followed by a chime when the distance to empty value reaches 75 miles 120 km The following systems if equipped cannot be...

Page 92: ...key cycle that it was created otherwise a standard key administrator key is required to clear the MyKey programming To clear all MyKeys go to Step 2 in the Clear MyKey section Programming MyKey Optio...

Page 93: ...ct deletion of a MyKey ADMIN KEYS PROGRAMMED Indicates how many admin keys are programmed to the vehicle Can be used to detect if an additional spare key has been programmed to the vehicle Refer to Me...

Page 94: ...e Clear MyKey section Troubleshooting Condition Potential Causes Can t create a MyKey Key in the ignition is already a MyKey Key in the ignition is the last remaining admin key there always has to be...

Page 95: ...is recognized as an admin key Refer to the Using MyKey with remote start systems section to reset all MyKeys as admin keys MyKey programmed total includes one additional key Unknown key has been prog...

Page 96: ...he driver s door with a key or using the lock control on the remote entry transmitter portion of your Integrated Keyhead Transmitter If both front doors are closed the vehicle can be locked from any m...

Page 97: ...he procedure needs to be repeated wait a minimum of 30 seconds before beginning again 1 Place the key in the ignition and turn the ignition to the on position 2 Press the power door unlock control on...

Page 98: ...cessory position and the driver door is opened within 10 minutes of the ignition being transitioned to the off or accessory position Note The doors will not autounlock if the vehicle has been electron...

Page 99: ...ng mode has been entered and is active 6 To enable disable the autounlock feature press the lock control then press the unlock control The horn will chirp once if autounlock was deactivated or twice o...

Page 100: ...sert the key and turn to the lock position key at an angle to engage the childproof lock Insert the key and turn to the unlock position key horizontal to disengage the childproof lock INTERIOR LUGGAGE...

Page 101: ...compartment locked and keep keys and remote transmitters out of a child s reach Unsupervised children could lock themselves in the trunk and risk injury Children should be taught not to play in vehicl...

Page 102: ...ctures around the vehicle or other vehicles parked next to your vehicle The IKT allows you to remotely unlock the vehicle doors remotely lock all the vehicle doors remotely open the trunk activate the...

Page 103: ...oors 1 Press and release to lock all the doors The turn lamps will flash 2 Press and release again within three seconds to confirm that all the doors are closed Note The doors will lock again the horn...

Page 104: ...ld either the 1 or 2 control on the driver s door for five seconds A tone will be heard after 11 2 seconds when the memory store is done continue to hold until a second tone is heard after five second...

Page 105: ...avity 4 Snap the battery cover back onto the key Note Replacement of the battery will not cause the IKT to become deprogrammed from your vehicle The IKT should operate normally after battery replaceme...

Page 106: ...gnition the interior lamps and the puddle lamps if equipped will illuminate The lamps will turn off if all the doors remain closed and 25 seconds elapse or the key is inserted in the ignition Battery...

Page 107: ...seconds press the 1 2 on the keypad 3 Enter your personal 5 digit code Each number must be entered within five seconds of each other 4 For memory recall feature enter the sixth digit 1 2 to store dri...

Page 108: ...bled all doors will unlock for more information regarding two stage unlocking refer to the Unlocking the doors Two stage unlock section earlier in this chapter To unlock all doors enter the factory se...

Page 109: ...ects on the key chain away from the coded IKT and restart the engine Note Do not leave a duplicate coded key in the vehicle Always take your keys and lock all doors when leaving the vehicle Anti theft...

Page 110: ...ly four of these eight keys can be integrated keyhead transmitters with remote entry functionality If your integrated keyhead transmitters or standard SecuriLock coded keys are lost or stolen and you...

Page 111: ...ond previously coded key into the ignition 5 Turn the ignition from the 1 off position to the 3 on position Keep the ignition in the 3 on position for at least three seconds but no more than 10 second...

Page 112: ...the system When armed this system will respond if unauthorized entry is attempted When unauthorized entry occurs the system will flash the turn signal lamps and will sound the horn The system is read...

Page 113: ...o the on position with a valid SecuriLock key Press the panic control on the remote entry transmitter portion of your IKT This will only shut off the horn and turn lamps when the alarm is sounding The...

Page 114: ...eat may become dangerous in the event of a sudden stop or collision WARNING Never adjust the driver s seat or seatback when the vehicle is moving WARNING Always drive and ride with your seatback uprig...

Page 115: ...a safety device Whenever possible it should be installed and properly adjusted when the seat is occupied To remove the adjustable head restraint do the following 1 Pull up the head restraint until it...

Page 116: ...G Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop WARNING Always drive and ride with your seatback upright and the lap belt snug and low across t...

Page 117: ...ystem in the Airbag supplemental restraint system SRS section for additional details Failure to follow these instructions may interfere with the front passenger seat sensing system The control is loca...

Page 118: ...river door To program position 1 move the memory features to the desired positions using the associated controls Press and hold button 1 for at least two seconds A chime will sound confirming that a m...

Page 119: ...eater The seat heater may cause burns even at low temperatures especially if used for long periods of time Do not place anything on the seat that insulates against heat such as a blanket or cushion be...

Page 120: ...r off DATC system Navigation based system If the engine falls below 350 rpm while the cooled seats are on the feature will turn itself off and will need to be reactivated Climate controlled seats air...

Page 121: ...up into the housing until it clips into position Easy access easy out feature This feature automatically moves the driver s seat rearward 2 in 5 cm when the transmission is in N Neutral or P Park the...

Page 122: ...elease button 3 and a guide sleeve unlock remove button 4 To adjust the outboard head restraints do the following 1 Raise the head restraint by pulling up on the head restraint 2 Lower the head restra...

Page 123: ...the head restraint down until it locks Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of yo...

Page 124: ...int until it reaches the highest adjustment position 2 Insert and push a tool such as a large paper clip into the pin hole located on the side of the guide sleeve and press the adjust release button t...

Page 125: ...ead restraints to fold them forward Pull the head restraints up to unfold Split folding rear seatbacks One or both rear seatbacks can be folded down to provide additional cargo space To lower the seat...

Page 126: ...g the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure tha...

Page 127: ...y of frontal crash situations Your vehicle s Personal Safety System consists of Driver and passenger dual stage airbag supplemental restraints Front outboard safety belts with pretensioners energy man...

Page 128: ...isions and in side collisions when the seat mounted side airbags and side curtains activate Driver and passenger dual stage airbag supplemental restraints The dual stage airbags offer the capability t...

Page 129: ...er in the back seat and always properly use appropriate child restraints The front passenger sensing system can automatically turn off the front passenger airbag and passenger seat mounted side airbag...

Page 130: ...rning light in the instrument cluster or a back up tone to indicate the condition of the system Refer to the Warning light and chimes section in the Instrument Cluster chapter Routine maintenance of t...

Page 131: ...ously injured or killed Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt p...

Page 132: ...en should wear safety belts for optimum protection in an accident Combination lap and shoulder belts 1 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is c...

Page 133: ...ts to help further reduce the risk of injury in the event of a head on collision The energy management feature has a retractor assembly that is designed to extend the safety belt webbing in a controll...

Page 134: ...g position whenever possible Refer to Safety restraints for children or Safety seats for children later in this chapter How to use the automatic locking mode 1 Buckle the combination lap and shoulder...

Page 135: ...is locked in place WARNING Position the safety belt height adjusters so that the belt rests across the middle of your shoulder Failure to adjust the safety belt properly could reduce the effectivenes...

Page 136: ...onds The driver s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding The safety belt warning light and warning chime turn off The driver s safety belt is...

Page 137: ...tion switch is turned to the on position or less than 1 2 minutes have elapsed since the ignition switch has been turned on The Belt Minder feature will not activate The driver s or front passenger s...

Page 138: ...right as possible this can improve comfort I was in a hurry Prime time for an accident Belt Minder reminds us to take a few seconds to buckle up Safety belts don t work Safety belts when used properly...

Page 139: ...hat seating position the Belt Minder is disabled for the current ignition cycle The Belt Minder feature will enable during the same ignition cycle if the occupant buckles and remains buckled for appro...

Page 140: ...seconds after the safety belt warning light turns off 3 For the seating position being disabled buckle then unbuckle the safety belt nine times at a moderate speed ending in the unbuckled state Step...

Page 141: ...on or over the airbag cover may cause those objects to be thrown by the airbag into your face and torso or may result in a failure of the airbag to inflate properly both of which could result in serio...

Page 142: ...he airbag Move your seat to the rear as far as you can while still reaching the pedals comfortably Recline the seat slightly one or two degrees from the upright position WARNING Do not put anything on...

Page 143: ...ag supplemental restraint system work The safety belt pretensioner and airbag SRS are designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close...

Page 144: ...eye injuries or internal injuries particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment Thus it is extremely important that occupa...

Page 145: ...system works with sensors that are part of the front passenger s seat and safety belt The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger...

Page 146: ...o remind you that the front passenger frontal airbag is disabled If the child restraint has been installed and the indicator lamp is not lit then turn the vehicle off remove the child restraint from t...

Page 147: ...d put on safety belts it s very important that they continue to sit properly A properly seated occupant sits upright leaning against the seat back and centered on the seat cushion with their feet comf...

Page 148: ...tatus of the passenger airbag off indicator lamp is incorrect check for the following Objects lodged underneath the seat Objects between the seat cushion and the center console if equipped Objects han...

Page 149: ...g with the seat If objects are lodged and or cargo is interfering with the seat please take the following steps to remove the obstruction Pull the vehicle over Turn the vehicle off Driver and or adult...

Page 150: ...ically until the problem and or light are repaired If any of these things happen even intermittently have the supplemental restraint system serviced at an authorized dealer immediately Unless serviced...

Page 151: ...the outboard bolster of the driver and front passenger seatbacks The same warning light electronic control and diagnostic unit as used for the front airbags Two crash sensors located under the outboar...

Page 152: ...collision Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system Refer to Warning lights and chimes in the...

Page 153: ...The side air curtain could injure you as it deploys from the headliner WARNING Do not attempt to service repair or modify the side air curtain system its fuses the A B or C pillar trim or the headline...

Page 154: ...yment The same warning light electronic control and diagnostic unit as used for the front airbags Two crash sensors located under the outboard side of the front seats attached near the floor Two crash...

Page 155: ...sufficient to cause the sensors to close an electrical circuit that initiates air curtain and seat mounted side airbag inflation The fact that the side air curtain and seat mounted side airbag did no...

Page 156: ...rized dealer immediately Unless serviced the system may not function properly in the event of a collision SOS Post Crash Alert System The system automatically flashes the turn signal lamps and sounds...

Page 157: ...afety organizations or are the minimum requirements of law Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician CPST and consult your pediatrician to make sure your child...

Page 158: ...4 feet 9 inches 1 45 meters tall or greater than 80 lb 36 kg or 100 lb 45 kg if recommended by child restraint manufacturer Use a vehicle safety belt having the lap belt snug and low across the hips...

Page 159: ...le all children age 12 and under should be properly restrained in a rear seating position If all children cannot be seated and restrained properly in a rear seating position properly restrain the larg...

Page 160: ...properly in a device that is appropriate for their age height and weight All children are shaped differently The child height age and weight thresholds provided are recommendations or the minimum req...

Page 161: ...and weight of the child When installing a child safety seat Review and follow the information presented in the Airbag supplemental restraint system SRS section in this chapter Carefully follow all of...

Page 162: ...tion Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the buckle release button pointing up and away f...

Page 163: ...n the child safety seat in a seat with a combination lap and shoulder belt 2 Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together 3 While holding the shoulder and lap...

Page 164: ...o pull the belt out of the retractor to make sure the retractor is in the automatic locking mode you should not be able to pull more belt out If the retractor is not locked repeat Steps 5 and 6 8 Remo...

Page 165: ...hments The LATCH system is composed of three vehicle anchor points two 2 lower anchors located where the vehicle seat back and seat cushion meet called the seat bight and one 1 top tether anchor locat...

Page 166: ...Attach LATCH lower attachments of the child seat only to the anchors shown WARNING Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to hold two ch...

Page 167: ...ition unless the child seat manufacturer s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle Each time you use the safety seat check that the seat is...

Page 168: ...ther strap may not work properly if attached somewhere other than the correct tether anchor Once the child safety seat has been installed using either the safety belt the lower anchors of the LATCH sy...

Page 169: ...of a collision 5 Tighten the child safety seat tether strap according to the manufacturer s instructions If the safety seat is not anchored properly the risk of a child being injured in a collision g...

Page 170: ...le lap shoulder safety belts fit better They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably at the edge of the cushion while minimizing slouching Boost...

Page 171: ...conjunction with the vehicle lap shoulder belt Backless booster seats If your backless booster seat has a removable shield remove the shield If a vehicle seating position has a low seat back or no he...

Page 172: ...seat placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check with the booste...

Page 173: ...ld safety seat LATCH and tether anchors and attaching hardware should be inspected after a collision Refer to the child restraint manufacturer s instructions for additional inspection and maintenance...

Page 174: ...he government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For...

Page 175: ...RES Tires are designed to give many thousands of miles of service but they must be maintained in order to get the maximum benefit from them Glossary of Tire Terminology Tire label A label showing the...

Page 176: ...be assembly upon which the tire beads are seated INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properly inflated Remember that a tire can lose up to half of its air...

Page 177: ...pressure is normally higher than the manufacturer s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label affixed to either the door hinge pillar door la...

Page 178: ...d wheel assembly information section for description Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label 6 Visually inspect the tires to make sure ther...

Page 179: ...as bulges in the tread or sidewalls cracks in the tread groove and separation in the tread or sidewall If damage is observed or suspected have the tire inspected by a tire professional Tires can be da...

Page 180: ...s WARNING Only use replacement tires and wheels that are the same size load index speed rating and type such as P metric versus LT metric or all season versus all terrain as those originally provided...

Page 181: ...other tire service professional should do the mounting Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the tire whee...

Page 182: ...mediately reduce your speed Drive with caution until you can safely pull off the road Stop and inspect the tires for damage If a tire is under inflated or damaged deflate it remove wheel and replace i...

Page 183: ...and correct any wheel misalignment tire imbalance or mechanical problem involved before tire rotation Note Your vehicle may be equipped with a dissimilar spare tire wheel A dissimilar spare tire wheel...

Page 184: ...load index and speed rating for your vehicle may be different from this example 1 P Indicates a tire designated by the Tire and Rim Association T RA that may be used for service on cars SUVs minivans...

Page 185: ...ifferent conditions for load and inflation pressure These speed ratings may need to be adjusted for the difference in conditions The ratings range from 81 mph 130 km h to 186 mph 299 km h These rating...

Page 186: ...dicates the maximum load in kilograms and pounds that can be carried by the tire Refer to the Safety Compliance Certification Label which is located on the B Pillar or the edge of the driver s door fo...

Page 187: ...e sidewall for LT type tires LT type tires have some additional information beyond those of P type tires these differences are described below Note Tire Quality Grades do not apply to this type of tir...

Page 188: ...sidewall edge In general the larger the number the wider the tire 3 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall 4 D...

Page 189: ...hould stop and check your tires as soon as possible and inflate them to the proper pressure Driving on a significantly under inflated tire causes the tire to overheat and can lead to tire failure Unde...

Page 190: ...e to avoid damaging the sensor It is recommended that you always have your tires serviced by an authorized dealer The tire pressure should be checked periodically at least monthly using an accurate ti...

Page 191: ...id warning light Tire s under inflated 1 Make sure tires are at the proper pressure See Inflating your tires in this chapter 2 After inflating your tires to the manufacturer s recommended pressure as...

Page 192: ...he tire pressure monitoring system TPMS monitors tire pressure in each pneumatic tire While driving in a normal manner a typical passenger tire inflation pressure may increase approximately 2 to 4 psi...

Page 193: ...bles on this vehicle as they may cause damage to your vehicle which may lead to loss of vehicle control VEHICLE LOADING This section will guide you in the proper loading of your vehicle to keep your l...

Page 194: ...rmarket or authorized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the ne...

Page 195: ...e Base Curb Weight including cargo and optional equipment GAW Gross Axle Weight is the total weight placed on each axle front and rear including vehicle curb weight and all payload Tires Wheels and Lo...

Page 196: ...t never exceed its GAWR GVW Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all...

Page 197: ...andard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury WARNING Do not exceed the GVWR or the GAWR specifi...

Page 198: ...l be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650 lb In metric units 635 340 5 x 68 295 kg 5 Determine the combined we...

Page 199: ...by at least 240 lb 104 kg If you remove 3 100 lb 45 kg cement bags then the load calculation would be 1400 2 x 220 9 x 100 1400 440 900 60 lb Now you have the load capacity to transport the cement an...

Page 200: ...s chapter These guidelines are designed to prevent damage to your vehicle after it is hooked up to the RV or tow dolly Front wheel drive FWD vehicles can t be towed with the front drive wheels on the...

Page 201: ...have left the vehicle This could cause a drain on the battery Starting your vehicle This system meets all Canadian interference causing equipment standard requirements regulating the impulse electric...

Page 202: ...s inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust fumes Important safety precautions When the engine starts the idle RPM runs faster to warm the...

Page 203: ...3 on without turning the key to 4 start Some warning lights will briefly illuminate See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights Dr...

Page 204: ...the engine does not start on the first try turn the key to the off position wait 10 seconds and try Step 2 again If the engine still fails to start press the accelerator to the floor and try Step 2 ag...

Page 205: ...tion CSA Use only an extension cord that can be used outdoors in cold temperatures and is clearly marked Suitable for Use with Outdoor Appliances Never use an indoor extension cord outdoors it could r...

Page 206: ...hree hours of operation Block heater operation longer than three hours will not improve system performance and will unnecessarily use additional electricity Make sure system is unplugged and properly...

Page 207: ...on the brake pedal do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle s stopping distance The ABS will be activated immediately allowing you...

Page 208: ...ng brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your authorized dealer as soon as possible ADVANCETRAC STABILITY ENHANCEMENT SYSTEM...

Page 209: ...itions Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage Activation of the AdvanceTrac system is an indic...

Page 210: ...hat activates AdvanceTrac you may experience the following A slight deceleration of the vehicle The stability control light will flash If your foot is on the brake pedal a vibration in the pedal If th...

Page 211: ...trol ESC Electronic stability control ESC may enhance your vehicle s directional stability during adverse maneuvers for example when cornering severely or avoiding objects in the roadway ESC operates...

Page 212: ...ne When the traction control system is off the stability control off light will illuminate steadily Pressing the stability control switch again will turn off the stability control off light In R Rever...

Page 213: ...the power steering system breaks down or if the engine is turned off you can steer the vehicle manually but it takes more effort If the steering wanders or pulls check for an improperly inflated tire...

Page 214: ...Park position and into the N Neutral position 5 Remove the tool and reinstall the protective cover 6 Apply brake pedal start the vehicle and release the parking brake See your authorized dealer as so...

Page 215: ...e parking brake fully and make sure the gearshift is latched in P Park Switch the ignition off and remove the key whenever you leave your vehicle R Reverse With the gearshift lever in R Reverse the ve...

Page 216: ...en moving the lever to the manual mode M the message center will display the current selected gear you are in Only by moving the lever in the forward or backward position will the transmission utilize...

Page 217: ...k toward and releasing Engine damage may occur if excessive engine revving is held without shifting Recommended shift speeds Upshift according to the following chart Upshifts when accelerating recomme...

Page 218: ...surface at parking speeds Inclement weather may also affect the function of the RSS this may include reduced performance or a false activation WARNING To help avoid personal injury always use caution...

Page 219: ...ill be reduced to a predetermined level After the warning goes away the radio will return to the previous value The RSS automatically turns on when the gearshift lever is placed in R Reverse and the i...

Page 220: ...vehicle and objects in the green zone are further away Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones Use the side mirrors and rearview mirror t...

Page 221: ...reaction time to stop the vehicle WARNING Do not use the camera system with the trunk open If the back end of the vehicle is hit or damaged then check with your authorized dealer to have your rear vi...

Page 222: ...he adjacent lane is at a safe distance signal that you are going to change lanes Glance over your shoulder to verify traffic is clear and carefully change lanes When the approaching vehicle is at a di...

Page 223: ...placement for using the side and rear view mirrors and looking over your shoulder before changing lanes It is not a replacement for careful driving and only an assist The BLIS has an yellow indicator...

Page 224: ...n signal is activated BLIS detection limitations Due to the nature of radar technology there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected Below...

Page 225: ...etecting vehicles in the blind zones The system will not detect infrastructure pedestrians or bicyclists WARNING To help avoid personal injury NEVER use the CTA system as a replacement for using the s...

Page 226: ...ructed by an adjacently parked vehicle or object Approaching vehicles passing at speeds greater than 15 mph 24 km h Severe weather conditions Driving in reverse faster than 3 mph 5 km h Backing out of...

Page 227: ...center will display BLIND SPOT DISABLED and or CTA DISABLED BLIS CTA fault operation If the BLIS CTA senses a fault on either the left or right sensor the BLIS alert indicator will go ON and remain ON...

Page 228: ...Clean the fascia area in front of the radar either left or right side or remove obstruction The surface of the left or right radar is not dirty or obstructed Drive normally in traffic for a few minut...

Page 229: ...ront wheel drive Note Your AWD vehicle is not intended for off road use The AWD feature gives your vehicle some limited off road capabilities in which driving surfaces are relatively level obstruction...

Page 230: ...k in mud or snow it may be rocked out by shifting between forward and reverse gears stopping between shifts in a steady pattern Press lightly on the accelerator in each gear Your vehicle is equipped w...

Page 231: ...maneuver steering acceleration or braking Again avoid these abrupt inputs AWD systems if equipped AWD uses all four wheels to power the vehicle This increases traction enabling you to drive over terr...

Page 232: ...de until you regain control of the vehicle If the engine transmission AWD System components or axles are submerged in water their fluids should be checked and changed if necessary Driving through deep...

Page 233: ...the wheels to climb the hill Too much power will cause the tires to slip spin or lose traction resulting in loss of vehicle control Descend a hill in the same gear you would use to climb up the hill...

Page 234: ...e vehicle slides while cornering steer in the direction of the slide until you regain control of the vehicle Maintenance and modifications The suspension and steering systems on your vehicle have been...

Page 235: ...o water may enter your engine s air intake and severely damage your engine or your vehicle may stall Driving through deep water where the transmission vent tube is submerged may allow water into the t...

Page 236: ...iver up to 2 0 gallons 7 5L of gasoline or 5 0 gallons 18 9L of diesel fuel to a disabled vehicle Fuel delivery service is limited to two no charge occurrences within a 12 month period winch out avail...

Page 237: ...Complete the roadside assistance identification card and place it in your wallet for quick reference In Canada the card is found in the Warranty Guide in the glove box Canadian Roadside coverage and b...

Page 238: ...ent reset the switch by pressing in on the reset button 4 Turn the ignition to the on position 5 Wait a few seconds and return the key to off position 6 Make another check for leaks FUSES AND RELAYS F...

Page 239: ...tural Natural Natural Natural 30A Green Green Green Pink Pink 40A Orange Green Green 50A Red Red Red 60A Blue Yellow Yellow 70A Tan Brown 80A Natural Black Black Passenger compartment fuse panel The f...

Page 240: ...Center high mounted stop lamp 3 15A Not used spare 4 30A Passenger front smart window motor 5 10A Keypad illumination Brake shift interlock 6 20A Turn signal lamps 7 10A Low beam headlamps left 8 10A...

Page 241: ...r locks Trunk release 18 20A Not used spare 19 25A Not used spare 20 15A On Board Diagnostic connector 21 15A Fog lamps 22 15A Front sidemarker lamps Park lamps License plate lamp 23 15A High beam hea...

Page 242: ...44 10A Fuel diode Powertrain control module 45 5A Heated backlight and blower relay coil Wiper washer 46 7 5A Occupant classification sensor OCS module Passenger airbag off lamp 47 30A Circuit Breake...

Page 243: ...Maintenance and Specifications chapter The high current fuses are coded as follows Fuse Relay Location Fuse Amp Rating Protected Circuits 1 Not used 2 Not used 3 40A Powertrain control module PCM rela...

Page 244: ...vent 24 Not used 25 10A A C clutch relay 43 power 26 15A Left HID headlamp relay 42 power 27 15A Right HID headlamp relay 44 power 28 80A Cooling fan motor 29 20A Front power point 30 30A Fuel relay...

Page 245: ...eneral powertrain components A C clutch back up lamps 48 15A Ignition coils 49 15A Emissions related powertrain components 50 Not used 51 Not used 52 Full ISO relay Blower motor relay 53 Full ISO rela...

Page 246: ...use of tire sealants may damage your tire pressure monitoring system TPMS and should not be used However if you must use a sealant the TPMS sensor and valve stem on the wheel must be replaced by an a...

Page 247: ...he vehicle with the dissimilar spare tire Use more than one dissimilar spare tire at a time Use commercial car washing equipment Try to repair the dissimilar spare tire Use of one of the dissimilar sp...

Page 248: ...g with the full size dissimilar spare tire wheel additional caution should be given to Towing a trailer Driving vehicles equipped with a camper body Driving vehicles with a load on the cargo rack Driv...

Page 249: ...from moving when you change a tire be sure the parking brake is set then block in both directions the wheel that is diagonally opposite other side and end of the vehicle to the tire being changed WARN...

Page 250: ...rn counterclockwise but do not remove them until the wheel is raised off the ground 3 Put the jack in the jack locator next to the tire you are changing Turn the jack handle clockwise until the wheel...

Page 251: ...ack handle counterclockwise 7 Remove the jack and fully tighten the lug nuts in the order shown Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specifi...

Page 252: ...tion changing a flat tire wheel removal etc Bolt size Wheel lug nut torque ft lb N m M12 x 1 5 100 135 Torque specifications are for nut and bolt threads free of dirt and rust Use only Ford recommende...

Page 253: ...ttery is installed the automatic transmission must relearn its shift strategy As a result the transmission may have firm and or soft shifts This operation is considered normal and will not affect func...

Page 254: ...attach the negative cable to fuel lines engine rocker covers the intake manifold or electrical components as grounding points WARNING Do not connect the end of the second cable to the negative termina...

Page 255: ...the negative terminal of the booster vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive terminal of th...

Page 256: ...means or incorrectly vehicle damage may occur If your vehicle is to be towed using wheel lift equipment the non lifted wheels must be placed on a dolly to prevent damage to the vehicle Place a rag on...

Page 257: ...s on the ground under the following conditions Vehicle is facing forward so that it is being towed in a forward direction Place the transmission in N Neutral Refer to Brake shift interlock in the Driv...

Page 258: ...4140 TDD for the hearing impaired 1 800 232 5952 Online Additional information and resources are available online at www lincolnowner com U S dealer locator by Dealer Name City State or Zip Code Owner...

Page 259: ...g before pursuing remedies under your state s warranty laws Ford is also allowed a final repair attempt in some states In the United States a warranty dispute must be submitted to the BBB AUTO LINE be...

Page 260: ...with the service you are receiving follow these steps 1 Contact your Sales Representative or Service Advisor at your selling servicing authorized dealer 2 If your inquiry or concern remains unresolve...

Page 261: ...the buyer in an amount equal to the actual price paid or payable by the consumer less a reasonable allowance for consumer use The consumer has the right to choose whether to receive a refund or repla...

Page 262: ...mediation and if your claim is eligible you may participate in the arbitration process An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impar...

Page 263: ...ment have failed This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings In the CAMVAP program impartial third party arbitrators conduct...

Page 264: ...COMPANY FORD EXPORT OPERATIONS GLOBAL INITIATIVES 1555 Fairlane Drive Fairlane Business Park 3 Allen Park Michigan 48101 U S A Telephone 313 594 4857 For customers in Guam the Commonwealth of the Nor...

Page 265: ...country contact the nearest authorized dealer If the authorized dealer employees cannot help you they can direct you to the nearest Ford affiliate office Customers in the U S should call 1 800 392 36...

Page 266: ...u your dealer or Ford Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 N...

Page 267: ...asoline diesel fuel bird droppings and insect deposits because they can cause damage to the vehicle s paint and trim over time Use Motorcraft Bug and Tar Remover ZC 42 which is available from your aut...

Page 268: ...S AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clear coat paint finish In order to maintain their shine Clean weekly with Motorcraft Wheel and Tire Cleaner which is available fr...

Page 269: ...Canada use Motorcraft Engine Shampoo CXC 66 A Cover the highlighted areas to prevent water damage when cleaning the engine Never wash or rinse the engine while it is hot or running water in the runnin...

Page 270: ...ted car wash facilities Be sure to replace wiper blades when they appear worn or do not function properly Do not use abrasives as they may cause scratches Do not use fuel kerosene or paint thinner to...

Page 271: ...th For more thorough cleaning use a mild soap and water solution If the spot cannot be completely cleaned by this method the area may be cleaned using a commercially available cleaning product designe...

Page 272: ...as possible For routine cleaning wipe the surface with a soft damp cloth For more thorough cleaning wipe the surface with a mild soap and water solution In Canada use Motorcraft Vinyl Cleaner CXC 93 D...

Page 273: ...right Metal Cleaner ZC 15 Motorcraft Detail Wash ZC 3 A Motorcraft Dusting Cloth ZC 24 Motorcraft Engine Shampoo and Degreaser U S only ZC 20 Motorcraft Engine Shampoo Canada only CXC 66 A Motorcraft...

Page 274: ...in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes...

Page 275: ...the instrument panel near the steering column 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood 3 Lift the hood and support it with t...

Page 276: ...ransmission fluid dipstick 3 Brake fluid reservoir 4 Battery 5 Power distribution box 6 Air filter assembly 7 Engine oil dipstick 8 Engine oil filler cap 9 Windshield washer fluid reservoir 10 Engine...

Page 277: ...ish wiper blades or washer system WARNING If you operate your vehicle in temperatures below 40 F 5 C use washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection...

Page 278: ...e appropriate intervals for checking the engine oil 1 Make sure the vehicle is on level ground 2 Turn the engine off and wait 15 minutes for the oil to drain into the oil pan 3 Set the parking brake a...

Page 279: ...amage If the engine is overfilled some oil must be removed from the engine by an authorized dealer 7 Put the dipstick back in and ensure it is fully seated Adding engine oil 1 Check the engine oil For...

Page 280: ...nd fuel economy requirements of the International Lubricant Standardization and Approval Committee ILSAC comprised of U S and Japanese automobile manufacturers To protect your engine and engine s warr...

Page 281: ...ways tightly fastened to the battery terminals If you see any corrosion on the battery or terminals remove the cables from the terminals and clean with a wire brush You can neutralize the acid with a...

Page 282: ...le s engine is electronically controlled by a computer some control conditions are maintained by power from the battery When the battery is disconnected or a new battery is installed the engine must r...

Page 283: ...Rotunda tool 300 ROB75240E available from your dealer Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentration The level of coolant should be maintain...

Page 284: ...d the mixture to the coolant reservoir when the engine is cool until the appropriate fill level is obtained If coolant is filled to the COLD FILL RANGE or FULL COLD level when the engine is not cool t...

Page 285: ...ecovery system add coolant to the coolant recovery reservoir when the engine is cool Add the proper mixture of coolant and distilled water to the FULL COLD level For all other vehicles which have a co...

Page 286: ...to the proper level If you have to add more than 1 0 quart 1 0 liter of engine coolant per month have your authorized dealer check the engine cooling system Your cooling system may have a leak Operat...

Page 287: ...ill provide adequate protection at the temperatures in which you drive Vehicles driven year round in non extreme climates should use a 50 50 mixture of engine coolant and distilled water for optimum c...

Page 288: ...e wait a short period for the engine to cool 4 Check the coolant level and replenish if low WARNING Fail safe mode is for use during emergencies only Operate the vehicle in fail safe mode only as long...

Page 289: ...line may contain benzene which is a cancer causing agent Observe the following guidelines when handling automotive fuel Extinguish all smoking materials and any open flames before refueling your vehic...

Page 290: ...ARNING When refueling always shut the engine off and never allow sparks or open flames near the filler neck Never smoke while refueling Fuel vapor is extremely hazardous under certain conditions Care...

Page 291: ...ng the fuel filler nozzle This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle Note A fuel spillage concern may occur if overfilling the fuel tank Do not overfill...

Page 292: ...s including manganese based additives Note Use of any fuel other than those recommended may cause powertrain damage a loss of vehicle performance and repairs may not be covered under warranty Octane R...

Page 293: ...is situation may have an adverse effect on powertrain components If you have run out of fuel You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to...

Page 294: ...damage it The included funnel has been specially designed to work safely with your vehicle ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about actual fuel econo...

Page 295: ...ng and distribution the same every time Your results will be most accurate if your filling method is consistent Calculating fuel economy 1 Fill the fuel tank completely and record the initial odometer...

Page 296: ...ecessary shifting between the top gears occurs Unnecessary shifting of this type could result in reduced fuel economy Warming up a vehicle on cold mornings is not required and may reduce fuel economy...

Page 297: ...n entry of harmful and potentially lethal fumes into the passenger compartment If you smell exhaust fumes inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smel...

Page 298: ...on system is on the Vehicle Emission Control Information Decal located on or near the engine This decal also lists engine displacement Please consult your Warranty Guide for complete emission warranty...

Page 299: ...or is on or not working properly bulb is burned out or if the OBD II system has determined that some of the emission control systems have not been properly checked In this case the vehicle is consider...

Page 300: ...urn the engine off 4 Check the fluid level in the reservoir It should be between the MIN and MAX lines Do not add fluid if the level is in this range 5 If the fluid is low add fluid in small amounts c...

Page 301: ...turned off for about 30 minutes to allow fluid to cool before checking 1 Drive the vehicle 20 miles 30 km or until the coolant gauge indicates normal operating temperature 2 Park the vehicle on a leve...

Page 302: ...smission fluid may cause shift and or engagement concerns and or possible damage to the transmission High fluid levels can be caused by an overheating condition Adjusting automatic transmission fluid...

Page 303: ...in this chapter WARNING To reduce the risk of vehicle damage and or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running Changi...

Page 304: ...der various conditions may lead to component degradation or failure unless specific precautions are taken to preserve the components General Store all vehicles in a dry ventilated place Protect from s...

Page 305: ...deteriorate due to oxidation Add a quality gas stabilizer product to the vehicle fuel system whenever actual or expected storage periods exceed 30 days Follow the instructions on the additive label Th...

Page 306: ...rs for any deterioration Check under the hood for any foreign material that may have collected during storage mice squirrel nests Check the exhaust for any foreign material that may have collected dur...

Page 307: ...see your authorized dealer Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs Replace the spark plugs with ones that meet Ford material and design s...

Page 308: ...fuel filler door hinge Multi Purpose Grease Lithium grease XG 4 or XL 5 or equivalent ESB M1C93 B Lock cylinders Motorcraft Penetrating and Lock Lubricant XL 1 None Engine oil 1 5 5 quarts 5 2L Motorc...

Page 309: ...4 quarts 7 0L 3 Motorcraft Premium Automatic Transmission Fluid XT 8 QAW WSS M2C924 A Rear differential AWD fluid 2 4 pints 1 15L Motorcraft SAE 80W 90 Premium Rear Axle Lubricant XY 80W90 QL WSP M2C...

Page 310: ...ary based on cooler size and if equipped with an in tank cooler The amount of transmission fluid and fluid level should be set by the indication on the dipstick s normal operating range 4 The power tr...

Page 311: ...ap 0 051 0 057 inch 1 32 1 42 mm Ignition system Coil on plug Compression ratio 10 3 1 Engine drivebelt routing 1 Short drivebelt is on first pulley groove closest to engine 2 Long drivebelt is on sec...

Page 312: ...located The Safety Compliance Certification Label is located on the structure B Pillar by the trailing edge of the driver s door or the edge of the driver s door Vehicle identification number VIN The...

Page 313: ...dy type 4 Engine type 5 Check digit 6 Model year 7 Assembly plant 8 Production sequence number TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification La...

Page 314: ...fective accessories The accessories will be warranted for whichever provides you the greatest benefit 12 months or 12 000 miles 20 000 km whichever occurs first or the remainder of your new vehicle li...

Page 315: ...weight information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems such as two way radios telephones...

Page 316: ...ice plan authorized and backed by Ford Motor Company That means you get Reliable quality service anywhere you go Factory trained technicians Ford Authorized Parts used with every covered repair Rental...

Page 317: ...tenance It covers regular checkups routine inspections preventive care and replacement of items that require periodic attention for normal wear Wiper blades Brake pads and linings Spark plugs except C...

Page 318: ...Ford Extended Service Plan 318 2012 MKZ 378 Owners Guide 2nd Printing USA fus...

Page 319: ...e are several Ford ESP plans available in various time distance and deductible combinations Each plan is tailored to fit your own driving needs including reimbursement for towing and rental When you p...

Page 320: ...ction Protecting Your Investment Maintenance is an investment that will pay dividends in the form of improved reliability durability and resale value To maintain the proper performance of your vehicle...

Page 321: ...owner s responsibility to determine the equivalency of such parts Please consult your Warranty Guide for complete warranty information Chemicals or additives not approved by Ford are not required for...

Page 322: ...ertification their technicians have received Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford and Motorcraft branded remanufactured replacement parts These parts meet or exceed For...

Page 323: ...nge 6 years or 100 000 miles 160 000 km whichever comes first Engine coolant after initial change Every 3 years or 50 000 miles 80 000 km Check every month Engine oil level Function of all interior an...

Page 324: ...hazard warning system operation Tires for wear and proper pressure including spare Fluid levels fill if necessary Windshield for cracks chips or pits For oil and fluid leaks Washer spray and wiper op...

Page 325: ...Scheduled Maintenance 325 2012 MKZ 378 Owners Guide 2nd Printing USA fus...

Page 326: ...center The following table is intended to provide examples of vehicle use and its impact on engine oil change intervals it is provided as a guideline only Actual engine oil change intervals will depen...

Page 327: ...em strength and hoses Inspect exhaust system and heat shields Inspect rear axle and U joints lubricate if equipped with grease fittings AWD vehicles Inspect half shaft boots if equipped Inspect steeri...

Page 328: ...mission fluid and filter 3 Change manual transmission fluid Replace accessory drive belt s if not replaced within the last 100 000 miles 160 000 km 1 Additional maintenance items can be performed with...

Page 329: ...CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE...

Page 330: ...S DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DA...

Page 331: ...S DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DA...

Page 332: ...ct and lubricate U joints See axle maintenance items under Exceptions Every 30 000 miles 48 000 km Change automatic transmission fluid except Focus Every 60 000 miles 96 000 km Change manual transmiss...

Page 333: ...s Every 60 000 miles 96 000 km Replace spark plugs Perform the services in the preceding table when specified or within 3 000 miles 4 800 km of the OIL CHANGE REQUIRED message appearing in the message...

Page 334: ...ry 5 000 miles 8 000 km or 6 months Change engine oil and filter Every 30 000 miles 48 000 km Change automatic transmission fluid except Focus Every 50 000 miles 80 000 km Change manual transmission f...

Page 335: ...P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A...

Page 336: ...S DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DA...

Page 337: ...ved if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL M2C192 A part number FITZ 19580 B or equivalent Add four ounces 118 mL of additive friction modifier XL 3 EST...

Page 338: ...ent of the engine air filter and cabin air filter ENGINE COOLANT CHANGE RECORD Initial change Six years or 100 000 miles 160 000 km whichever comes first After initial change Every three years or 50 0...

Page 339: ...1 fluid checking 301 fluid refill capacities 308 fluid specification 308 Selectshift SST 216 Auxiliary input jack Line in 35 Axle lubricant specifications 308 B Battery 281 acid treating emergencies 2...

Page 340: ...l see Speed control 78 Cupholder s 127 Customer Assistance 236 Ford Extended Service Plan 316 319 Getting assistance outside the U S and Canada 263 Getting roadside assistance 236 Getting the service...

Page 341: ...el 293 filling your vehicle with fuel 289 291 294 filter specifications 289 307 fuel pump shut off switch 238 improving fuel economy 294 octane rating 292 311 quality 292 running out of fuel 252 293 s...

Page 342: ...58 61 replacing bulbs 61 LATCH anchors 165 Lights warning and indicator 12 anti lock brakes ABS 207 Load limits 193 Locks autolock 96 childproof 100 doors 96 Lubricant specifications 308 Lug nuts 252...

Page 343: ...g system 218 Roadside assistance 236 S Safety belts see Safety restraints 131 133 135 Safety defects reporting 266 Safety restraints 131 133 135 Belt Minder 136 extension assembly 136 for adults 132 1...

Page 344: ...e tire 246 terminology 175 tire grades 175 treadwear 174 179 Towing 199 recreational towing 200 trailer towing 199 wrecker 256 Transmission 215 brake shift interlock BSI 213 fluid refill capacities 30...

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