Ford FLEX 2014 Owner'S Manual Download Page 430

Page: 430 / 555

Voice command issues

Issue

Possible

cause(s)

Possible solution(s)

SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.

•

You may be

using the wrong
voice commands,
OR

•

You may not be

saying the name
exactly as it is
saved, OR

•

Contacts in

your phonebook
may be very short
and similar, or
they may contain
special
characters, OR

•

Your

phonebook
contacts may be
saved in CAPS.

•

Review the phone voice

commands at the beginning of
the phone section.

•

Make sure you are saying the

contacts exactly as listed. For
example, if a contact is saved as
Joe Wilson, say “Call Joe
Wilson”.

•

The system works better if

you list full names, such as “Joe
Wilson” rather than “Joe”.

•

Do not use special characters

such as 123 or ICE, as the
system does not recognize them.

•

If contacts are saved in CAPS,

you have to spell them. JAKE
requires you to say, “Call
J-A-K-E”.

AppLink issues

Issue

Possible

cause(s)

Possible solution(s)

SYNC does not
find any mobile
apps that are on
my phone.

•

Your device

may not support
the AppLink
feature, OR

•

The application

does not support
AppLink., OR

•

If you have an

iPhone, it may
not be plugged in,
OR

•

Your phone

may not be
paired or
connected.

•

Check the website for

compatible devices and
applications.

•

Make sure your device is

paired and connected. If you
have an iPhone, make sure it is
plugged in using the USB and
that the application is running
in the foreground.

SYNC®

429

2014 Flex

(471)

Owners Guide gf, 2nd Printing, November 2013
USA

(fus)

Summary of Contents for FLEX 2014

Page 1: ...EA8J 19A321 AA October 2013 Second Printing Owner s Manual Flex Litho in U S A 2014 FLEX Owner s Manual fordowner com ford ca 2014 FLEX Owner s Manual...

Page 2: ...Child restraint and safety belt maintenance 48 Personal Safety System 49 Supplementary Restraints System 50 Driver and passenger airbags 52 Front passenger sensing system 54 Side airbags 57 Safety can...

Page 3: ...Security 86 SecuriLock passive anti theft system 86 Anti theft alarm 89 Steering Wheel 91 Adjusting the steering wheel 91 Steering wheel controls 93 Pedals 96 Adjustable pedals 96 Wipers and Washers 9...

Page 4: ...visors 108 Moonroof 109 Instrument Cluster 110 Gauges 110 Warning lamps and indicators 111 Audible warnings and indicators 116 Information Displays 117 Controls 117 Trip computer 120 Information messa...

Page 5: ...m 168 Auxiliary Power Points 172 Storage Compartments 175 Center console 175 Overhead console 177 Starting and Stopping the Engine 178 Ignition switch 179 Engine block heater 184 Fuel and Refueling 18...

Page 6: ...Cruise Control 224 Using cruise control 224 Using Adaptive Cruise Control 225 Driving Aids 234 Blind Spot Information System BLIS with Cross Traffic Alert CTA 234 Collision warning system 239 Steerin...

Page 7: ...da only 278 Fuses 279 Changing a fuse 279 Fuse specification chart 280 Maintenance 289 General information 289 Opening and closing the hood 290 Under hood overview 291 Engine oil dipstick 293 Engine o...

Page 8: ...wheels 322 Vehicle storage 322 Wheels and Tires 325 Tire care 327 Tire Pressure Monitoring System TPMS 343 Changing a road wheel 348 Technical specifications 354 Wheel lug nut torque 354 Capacities a...

Page 9: ...9 Appendices 511 Scheduled Maintenance 530 Normal scheduled maintenance and log 535 Index 547 The information contained in this publication was correct at the time of going to print In the interest of...

Page 10: ...be used for different models so may appear different to you on your vehicle However the essential information in the illustrations is always correct Note Always use and operate your vehicle in line w...

Page 11: ...id smoking flames or sparks Battery Battery acid Brake fluid non petroleum base Brake system Cabin air filter Check fuel cap Child Safety Door Lock and Unlock Child seat lower anchor Child seat tether...

Page 12: ...tle steering or brake systems In order to properly diagnose and service your vehicle Ford Motor Company Ford of Canada and service and repair facilities may access or share among them vehicle diagnost...

Page 13: ...crash situation occurs no data is recorded by the EDR under normal driving conditions and no personal data or information e g name gender age and crash location is recorded see limitations regarding...

Page 14: ...U S only the service uses GPS technology and advanced vehicle sensors to collect the vehicle s current location travel direction and speed vehicle travel information only to help provide you with the...

Page 15: ...icle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this owner s manual Genuine Ford and Motorcraft part...

Page 16: ...own or others safety when using such equipment Mobile communications can enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when...

Page 17: ...omplements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This owner s m...

Page 18: ...atible with and properly installed in your vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or on the internet at http www nhtsa dot gov In Canada...

Page 19: ...belt snug and low across the hips shoulder belt centered across the shoulder and chest and seat back upright You are required by law to properly use safety seats for infants and toddlers in the Unite...

Page 20: ...straint manufacturer s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer A safety seat that is imprope...

Page 21: ...anchors and top tether anchor LATCH lower anchors only Safety belt and top tether anchor Safety belt and LATCH lower anchors and top tether anchor Safety belt only Rear facing child seat Up to 65 lb 2...

Page 22: ...ld restraint manufacturer Many state and provincial laws require that children use approved booster seats until they reach age eight 8 a height of 4 feet 9 inches 1 45 meters tall or 80 pounds 36 kilo...

Page 23: ...ss booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Children and booster seats vary in size and shape Choose...

Page 24: ...zed mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check with the booster seat manufacturer s i...

Page 25: ...12 and under should be properly restrained in the rear seat whenever possible WARNING Depending on where you secure a child restraint and depending on the child restraint design you may block access...

Page 26: ...oes not require the use of a locking clip Perform the following steps when installing the child seat with combination lap and shoulder belts Note Although the child seat illustrated is a forward facin...

Page 27: ...hile holding the shoulder and lap belt portions together route the tongue through the child seat according to the child seat manufacturer s instructions Be sure the belt webbing is not twisted 4 Inser...

Page 28: ...o put the retractor in the automatic locking mode do the following Standard safety belt grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out Child Safety 27 201...

Page 29: ...c locking mode you should not be able to pull more belt out If the retractor is not locked repeat Steps 5 and 6 8 Remove remaining slack from the belt Force the seat down with extra weight for example...

Page 30: ...seat at the belt path and attempt to move it side to side and forward and back There should be no more than 1 inch 2 5 centimeters of movement for proper installation Ford recommends checking with a...

Page 31: ...re seat back and seat cushion meet called the seat bight and one top tether anchor located behind that seating position LATCH compatible child safety seats have two rigid or webbing mounted attachment...

Page 32: ...ot use LATCH lower anchors for the center seating position unless the child seat manufacturer s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle The...

Page 33: ...ld seat Using Tether Straps Many forward facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anc...

Page 34: ...er the head restraint and between the head restraint posts If needed remove the head restraint to improve the fit of the child safety seat or tether strap Second row center seat positions Route the ch...

Page 35: ...rear seating position Second row bucket 40 40 Second row bench 60 40 Third row seat Note The cargo tie downs at the rear edge of the floor are not tether anchors 34 Child Safety 2014 Flex 471 Owners...

Page 36: ...4 Tighten the child safety seat tether strap according to the manufacturer s instructions If the safety seat is not anchored properly the risk of a child being injured in a crash greatly increases If...

Page 37: ...rn to the lock position key horizontal to engage the childproof locks Insert the key and turn to the unlock position key vertical to disengage the childproof locks When these locks are set the rear do...

Page 38: ...ea inside or outside of a vehicle In a collision people riding in these areas are more likely to be seriously injured or killed Do not allow people to ride in any area of your vehicle that is not equi...

Page 39: ...and rear inflatable safety belt Height adjuster at the front outboard seating positions Safety belt pretensioner at the front outboard seating positions Belt tension sensor at the front outboard pass...

Page 40: ...le 2 To unfasten press the release button and remove the tongue from the buckle Using Safety Belts During Pregnancy WARNING Always ride and drive with your seatback upright and the safety belt properl...

Page 41: ...an authorized dealer Failure to replace the belt and retractor assembly could increase the risk of injury in crashes All safety restraints in the vehicle are combination lap and shoulder belts The dri...

Page 42: ...e belt and pull downward until the entire belt is pulled out 3 Allow the belt to retract As the belt retracts you will hear a clicking sound This indicates the safety belt is now in the automatic lock...

Page 43: ...RNING Position the safety belt height adjusters so that the belt rests across the middle of your shoulder Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt a...

Page 44: ...y providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver s or front passenger s seat is occupied and the safety belt is unbuck...

Page 45: ...ecomes unbuckled for about one minute while the vehicle is traveling at least 6 mph 9 7 km h and more than 1 2 minutes have elapsed since the ignition switch has been turned to on The Belt Minder feat...

Page 46: ...on is off The driver and front passenger safety belts are unbuckled 1 Turn the ignition on Do not start the engine 2 Wait until the safety belt warning light turns off about one minute 3 Wait 10 secon...

Page 47: ...oulder portion of the safety belts of the second row outboard seating positions The rear inflatable safety belt consists of the following An inflatable bag located in the shoulder safety belt webbing...

Page 48: ...tion for passengers Stowing the Rear Inflatable Safety Belt The rear inflatable safety belt has a snap retainer for stowing the safety belt against the quarter trim panel when it is not in use This wi...

Page 49: ...TCH and tether anchors and attaching hardware should be inspected after a crash See the child restraint manufacturer s instructions for additional inspection and maintenance information specific to th...

Page 50: ...and on indicator lamp Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for the airbags crash...

Page 51: ...WARNING Never place your arm over the airbag module as a deploying airbag can result in serious arm fractures or other injuries WARNING Airbags can kill or injure a child in a child seat Never place a...

Page 52: ...present which may irritate the skin and eyes but none of the residue is toxic While the system is designed to help reduce serious injuries contact with a deploying airbag may also cause abrasions or s...

Page 53: ...injury WARNING Airbags can kill or injure a child in a child seat Never place a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move t...

Page 54: ...ion with their feet comfortably extended on the floor Sitting improperly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward le...

Page 55: ...jects off seat back if a child is in the front passenger seat Do not place objects underneath the front passenger seat or between the seat and the center console Check the passenger airbag indicator l...

Page 56: ...illuminate the OFF lamp and stay lit to remind you that the front passenger frontal airbag is disabled If the child restraint has been installed and the passenger airbag status indicator illuminates t...

Page 57: ...eated occupant sits upright leaning against the seat back and centered on the seat cushion with their feet comfortably extended on the floor Sitting improperly can increase the chance of injury in a c...

Page 58: ...seat Remove the obstruction s if found Restart the vehicle Wait at least two minutes and verify that the airbag readiness light in the instrument cluster is no longer illuminated If the airbag readine...

Page 59: ...aler If the airbag is not replaced the unrepaired area will increase the risk of injury in a crash The side airbags are located on the outboard side of the seat backs of the front seats In certain sid...

Page 60: ...attempt to service repair or modify the curtain airbags its fuses the A B C or D pillar trim or the headliner on a vehicle containing curtain airbags as you could be seriously injured or killed Conta...

Page 61: ...ble headliner which opens above the side doors to allow air curtain deployment Crash sensors and monitoring system with readiness indicator See Crash Sensors and Airbag Indicator in this chapter Child...

Page 62: ...ired A difficulty with the system is indicated by one or more of the following The readiness light will either flash or stay lit The readiness light will not illuminate immediately after the ignition...

Page 63: ...crashes Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation The design of the Safety Canopy is to inflate in certain side impact c...

Page 64: ...er short distance radio transmissions for example amateur radios medical equipment wireless headphones remote controls and alarm systems If the frequencies are jammed you will not be able to use your...

Page 65: ...ture reference Intelligent Access Key If Equipped Your intelligent access keys operate the power locks and the remote start system The key must be in your vehicle to activate the push button start sys...

Page 66: ...pe three volt lithium battery CR2032 or equivalent Integrated Keyhead Transmitter 1 Twist a thin coin in the slot near the key ring to remove the battery cover 1 2 Carefully peel up the rubber gasket...

Page 67: ...and install the backup key Memory feature if equipped This feature allows you to recall the driver seat power mirrors and adjustable pedals if equipped memory positions Press the unlock button on the...

Page 68: ...his feature 1 Press and hold either the 1 or 2 button for five seconds A tone will sound when the memory store is done Continue to hold until a second tone is heard 2 Within three seconds press the un...

Page 69: ...ll run at the setting it was set to when your vehicle was last turned off Many states and provinces have restrictions for the use of remote start Check your local and state or provincial laws for spec...

Page 70: ...not work during the remote start and the radio will not turn on automatically The parking lamps will remain on and your vehicle will run for 5 10 or 15 minutes depending on the setting See the Informa...

Page 71: ...system through the information display See the Information Display chapter REPLACING A LOST KEY OR REMOTE CONTROL You can purchase replacement or additional keys or remote controls from an authorized...

Page 72: ...configurable Settings The following settings cannot be changed by an admin key user Belt Minder You cannot disable this feature The audio system will mute when the front seat occupants safety belts a...

Page 73: ...he ignition on 3 Access the main menu on the information display controls and select Settings then MyKey by pressing OK or the button 4 Press OK or the button to select Create MyKey 5 When prompted ho...

Page 74: ...grammed MyKeys by using the information display MYKEY DISTANCE Tracks the distance when drivers use a MyKey The only way to delete the accumulated distance is by using an admin key to clear your MyKey...

Page 75: ...to start the vehicle does not have admin privileges No MyKeys are created See Creating a MyKey I cannot clear the MyKeys The key or fob used to start the vehicle does not have admin privileges No MyK...

Page 76: ...or enable two stage unlocking Disabling two stage unlocking allows all vehicle doors to unlock with one press of the button The turn signals will flash twice to indicate a change to the unlocking mod...

Page 77: ...efore you can unlock your vehicle This delay lets you pull the door handle to make sure it locked Note Keep the door handle surface clean to avoid issues with operation At the Liftgate Press the butto...

Page 78: ...u have closed all the doors by using the keyless entry keypad pressing the lock button on another intelligent access key touching the locking area on the handle with another intelligent access key in...

Page 79: ...able these features through an authorized dealer using the information display if equipped with this feature Illuminated Entry The interior lamps and select exterior lamps illuminate when you use the...

Page 80: ...allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly Manual Liftgate WARNIN...

Page 81: ...ehicle especially in an enclosure like a garage or a parking structure You could damage the liftgate or its components Note Do not drive with the liftgate open without first disabling the power functi...

Page 82: ...remote control Press the remote control button twice within three seconds To open with the outside liftgate control button 1 Unlock the liftgate with the remote control or power door unlock button If...

Page 83: ...Remove the obstacle to operate the liftgate Resetting the Power Liftgate The liftgate may not operate properly and you may need to reset it if any of the following conditions occur A low voltage or de...

Page 84: ...t code 2 Press the 1 2 on the keypad within five seconds 3 Enter your personal 5 digit code You must enter each number within five seconds of each other 4 For memory recall feature enter the sixth dig...

Page 85: ...mp will flash The anti scan feature will turn off after one minute of keypad inactivity pressing the unlock button on the remote control switching the ignition on unlocking the vehicle using intellige...

Page 86: ...isplay 1 Place the first programmed key in the ignition 2 Turn the ignition off and remove the first programmed key 3 Place the second programmed key in the ignition You will see the factory set code...

Page 87: ...to start your vehicle with a correctly coded key a malfunction has occurred A message may appear in the information display Automatic Arming Your vehicle arms immediately after you switch the ignition...

Page 88: ...reviously programmed coded key into the ignition 2 Turn the ignition from off to on Keep the ignition on for at least three seconds but no more than 10 seconds 3 Turn the ignition off and remove the f...

Page 89: ...rammed keys are not available Make sure that your vehicle is off before beginning this procedure Make sure that all doors are closed before beginning and that they remain closed throughout the procedu...

Page 90: ...d the remote control or the intelligent access transmitter if equipped the ignition is turned on with an invalid key Take all keys and remote controls to an authorized dealer if there is any potential...

Page 91: ...is sounding Note If the driver door is unlocked with a key a tone will sound when you open the door and a message will appear in the information display You will have 12 seconds to disarm the alarm u...

Page 92: ...he steering column 2 Adjust the steering wheel to the desired position 3 Lock the steering column Power Tilt and Telescope Steering Column If Equipped WARNING Do not adjust the steering wheel when you...

Page 93: ...ion Refer to the Seats chapter Pressing the adjustment control during memory recall cancels the operation The column responds to the adjustment control The steering column sets a stopping position jus...

Page 94: ...MEDIA Press repeatedly to scroll through available audio modes MUTE Press to silence the radio VOL Volume Press to increase or decrease the volume VOICE CONTROL IF EQUIPPED A Phone mode B Voice recogn...

Page 95: ...CRUISE CONTROL Type 1 Type 2 See the Cruise Control chapter for information on this feature SET RES CNCL ON OFF GAP 94 Steering Wheel 2014 Flex 471 Owners Guide gf 2nd Printing November 2013 USA fus...

Page 96: ...control functions the same as the center control on the faceplate See MyFord system in the Audio Systems chapter MyFord Touch Use this control to adjust the right side of the cluster display Navigate...

Page 97: ...the left side of the steering column Press and hold the appropriate control to move the pedals A Farther B Closer The pedal positions are saved and recalled with the memory feature if equipped Refer t...

Page 98: ...rs Speed dependent Wipers If Equipped When your vehicle speed increases the interval between wipes will decrease when intermittent wipe is selected RAIN SENSING WIPERS IF EQUIPPED Note Wet road condit...

Page 99: ...gle wipe without washer fluid A quick press and hold causes the wipers to swipe three times with washer fluid A long press and hold will activate the wipers and washer fluid for up to 10 seconds A wip...

Page 100: ...ams Push the lever toward the instrument panel to activate Push the lever toward the instrument panel again or pull the lever towards you to deactivate Headlamp Flasher Pull toward you slightly to act...

Page 101: ...ch the ignition off You can adjust the time delay using the display controls in the instrument cluster See the Information Displays chapter INSTRUMENT LIGHTING DIMMER Tap the top or bottom of the cont...

Page 102: ...IPPED WARNING Always remember to turn on your headlamps at dusk or during inclement weather The Daytime Running Lamp DRL system does not activate the tail lamps and generally may not provide adequate...

Page 103: ...ap the lever up or down to make the direction indicators flash three times to indicate a lane change INTERIOR LAMPS Front map lamps The map lamps are located on the overhead console Press the lens of...

Page 104: ...Press the switches on either side of the dome lamp to turn the lamps on Rear map lamps Your vehicle may have second row lamps located within the grab handles Press the detent on the lens to turn the...

Page 105: ...of the rear windows are open This noise can be reduced by lowering a front window approximately 2 3 inches 5 8 centimeters One Touch Up or Down Driver s Window This feature automatically opens or clos...

Page 106: ...til you open either front door EXTERIOR MIRRORS Power Exterior Mirrors WARNING Do not adjust the mirror while your vehicle is in motion A Left mirror B Off C Right mirror To adjust your mirrors 1 Sele...

Page 107: ...to fold the mirrors all the way out then in again Once you hear the click the mirrors operate normally until you fold them manually again Memory Mirrors If Equipped You can save and recall the mirror...

Page 108: ...Spot Information System BLIS with Cross Traffic Alert CTA If Equipped Refer to Blind Spot Information System BLIS with Cross Traffic Alert CTA in the Driving Aids chapter INTERIOR MIRROR WARNING Do n...

Page 109: ...ed from behind your vehicle It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up SUN VISORS Slide On Rod Rotate the visor t...

Page 110: ...ature To stop its motion during one touch operation press the control a second time Opening and Closing the Moonroof Press and release the SLIDE control to open the moonroof Pull and release the SLIDE...

Page 111: ...el gauge Fuel gauge Indicates approximately how much fuel is left in the fuel tank when the ignition is on The fuel gauge may vary slightly when the vehicle is in motion or on a grade The fuel icon an...

Page 112: ...on after starting the vehicle refer to the respective system warning light for additional information Note Some warning indicators are reconfigurable telltales RTT These indicators appear in the info...

Page 113: ...ight stays illuminated or continues to flash a malfunction has been detected Contact your authorized dealer as soon as possible Normal braking is still functional unless the brake warning light also i...

Page 114: ...running there may be a malfunction with the charging system Contact your authorized dealer as soon as possible This indicates a problem with the electrical system or a related component Door ajar RTT...

Page 115: ...evel in the fuel tank is at or near empty Liftgate ajar RTT Illuminates when the ignition is on and liftgate is not completely closed Low tire pressure warning Illuminates when your tire pressure is l...

Page 116: ...nds the service engine soon light blinks eight times it means that the vehicle is not ready for I M testing See the Readiness for inspection maintenance I M testing in the Fuel and Refueling chapter S...

Page 117: ...n Ignition Warning Chime Sounds when the key is left in the ignition in the off or accessory position and the driver s door is opened Keyless Warning Alert If Equipped Sounds the horn twice when you e...

Page 118: ...lled using the information display controls on the steering wheel Corresponding information is displayed in the information display Information Display Controls Type 1 Press the up and down arrow butt...

Page 119: ...ds the normal range stop the vehicle as soon as safely possible switch off the engine and let the engine cool Settings Driver Assist Traction Control check enabled default uncheck disabled Blind Spot...

Page 120: ...DTE Calculation Normal or Towing Easy Entry Exit check enabled uncheck disabled Locks Autolock Autounlock Remote Unlock All Doors or Driver First Oil life Reset Set XXX Power Liftgate Switch Enabled o...

Page 121: ...ated distance for the lifetime of the vehicle This value cannot be reset Trip Odometer Registers the distance of individual journeys Trip Timer Registers the total time of a trip Fuel Used Shows the a...

Page 122: ...ay Mode Trip 1 2 Fuel Economy Driver Assist Settings Scroll up down to highlight one of the categories then press the right arrow key or OK to enter into that category Press the left arrow key as need...

Page 123: ...level indicator will change to amber When the fuel level becomes critically low the level indicator will change to red Note When a MyKey is in use low fuel warnings will display earlier The fuel icon...

Page 124: ...when the vehicle is restarted Fuel Economy Use the left right arrow buttons to choose the desired fuel economy display Fuel Economy Fuel Economy Inst Fuel Economy XX Min Fuel History Instantaneous fu...

Page 125: ...nabled default uncheck disabled Collision Warning Sensitivity High Normal Low Cross Traffic check enabled default uncheck disabled Cruise Control Adaptive or Normal Front Park Aid check enabled defaul...

Page 126: ...sable Remote Start Climate Control using this feature allows you to select different climate control modes when the vehicle is started using the remote start feature Auto Last Settings Front Seats Aut...

Page 127: ...ear All MyKeys Some MyKey items will only appear if a MyKey is set Settings cont d Display Distance Miles GAL l 100km or km l Gauge Display Fuel Gauge Fuel Tach Language Select your applicable languag...

Page 128: ...ed when conditions exist such that the adaptive cruise cannot function properly Adaptive Cruise Not Available Sensor Blocked Displayed when the radar is blocked because of poor radar visibility due to...

Page 129: ...ys when the engine is getting ready to shut off You can press OK on the left steering wheel button to override the shut down AWD Messages Action Description AWD Off Displayed when the AWD system has b...

Page 130: ...l loads will allow faster battery state of charge recovery Transport Mode Contact Dealer Contact your authorized dealer as soon as possible Factory Mode Contact Dealer Contact your authorized dealer a...

Page 131: ...Displayed when the parking brake is set the engine is running and the vehicle is driven more than 3 mph 5 km h If the warning stays on after the parking brake is released contact your authorized deale...

Page 132: ...ed when the fuel fill inlet may not be properly closed Fuel Level LOW Displayed as an early reminder of a low fuel condition Keys and Intelligent Access Messages Action Description No Key Detected Dis...

Page 133: ...s a problem with your vehicle s starting system See your authorized dealer for service Maintenance Messages Action Description LOW Engine Oil Pressure Stop the vehicle as soon as safely possible turn...

Page 134: ...Vehicle Top Speed Displayed when a MyKey is in use and the MyKey speed limit is on and the vehicle speed is near the selected top speed Check Speed Drive Safely Displayed when a MyKey is in use and t...

Page 135: ...is in any position other than P Park Tire Messages Action Description LOW Tire Pressure Displays when one or more tires on your vehicle have low tire pressure Tire Pressure Monitor Fault Displays whe...

Page 136: ...vents and floor vents Distributes air through the instrument panel vents Distributes air through the instrument panel vents floor vents and demister vents Distributes air through the floor vents C A...

Page 137: ...H Rear temperature control Controls the temperature of the air circulated in the rear of your vehicle Press TEMP and TEMP to select the desired temperature I REAR CTRL Press to change control of the r...

Page 138: ...C DUAL Allows the passenger to set their temperature independent of the driver temperature D Recirculated air Press to switch between outside air and recirculated air When the LED on the button is lit...

Page 139: ...y determines fan speed air distribution air conditioning operation and outside or recirculated air to heat or cool the vehicle to maintain the selected temperature H Rear defrost Turns the heated wind...

Page 140: ...icle using outside air To improve air conditioning when starting your vehicle drive with the windows slightly open for two to three minutes Use air conditioning with recirculated air to improve coolin...

Page 141: ...ead Distributes air through the overhead vents C Overhead Floor Distributes air through the overhead vents and floor vents D Floor Distributes air through the floor vents E Temperature control Control...

Page 142: ...iods in gear run the air conditioning in the MAX A C mode adjust the blower fan speed to the lowest setting and put the vehicle s transmission into position P automatic transmission to continue to rec...

Page 143: ...ission into position P automatic transmission to continue to receive cool air from your air conditioning system For maximum cooling performance in AUTO mode press MAX A C For maximum cooling performan...

Page 144: ...m Running the system without a filter in place could result in degradation or damage to the system Your vehicle is equipped with a cabin air filter which is located just in front of the windshield und...

Page 145: ...e weather the system either heats or cools based on previous settings The rear defroster and heated mirrors are not automatically turned on In cold weather maximum heat is provided in floor defrost mo...

Page 146: ...topping suddenly When you use them properly the seat head restraint safety belt and airbags will provide optimum protection in the event of a crash We recommend that you follow these guidelines Do not...

Page 147: ...e adjustable head restraint is a safety device Whenever possible it should be installed and properly adjusted when the seat is occupied WARNING Install the head restraint properly to minimize the risk...

Page 148: ...he highest adjustment position and then press and hold both the adjust and release button C and the unlock and remove button D then pull up on the head restraint Reinstall Align the steel stems into t...

Page 149: ...B Steel stems C Fold strap Fold Pull the fold strap C Pull it back up to reset Note Press the stow or fold button on the power folding seats to automatically fold the head restraint Tilting Head Rest...

Page 150: ...engaged Recline Adjustment WARNING Before returning the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its o...

Page 151: ...st the driver s seat or seat back when the vehicle is moving WARNING Before returning the seat back to its original position make sure that cargo or any objects are not trapped behind the seat back 15...

Page 152: ...Power Lumbar If Equipped Seats 151 2014 Flex 471 Owners Guide gf 2nd Printing November 2013 USA fus...

Page 153: ...s not on only in position P or N if the ignition is on Press the desired memory control to recall a memory position Recalling memory positions with the remote control You can recall the memory positio...

Page 154: ...ures especially if used for long periods of time Do not place anything on the seat that insulates against heat such as a blanket or cushion because this may cause the seat heater to overheat Do not pu...

Page 155: ...he seat heater to overheat Do not puncture the seat with pins needles or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated sea...

Page 156: ...les or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated seat may cause serious personal injury The heated seats will only fun...

Page 157: ...e fan operating inside the seat This is normal Heated and Ventilated Seat Air Filter Replacement If Equipped The climate controlled seat system includes air filters You must replace them periodically...

Page 158: ...e with your seat back upright and the lap belt snug and low across the hips WARNING Reclining the seat back can cause an occupant to slide under the seat s safety belt resulting in severe personal inj...

Page 159: ...Press the control located at the back of the rear door opening one time to fold the seat back down and tumble the seat forward for access to the third row Note When the ignition is in turned off the...

Page 160: ...h the vehicle seat to the floor whether the seat is occupied or empty If not latched or if the seat is tumbled the seat may cause injury during a sudden stop Note You may have to move the front row se...

Page 161: ...e third row seat Note The seat back must be folded flat in order to release the floor latches Make sure that there are no objects on the seat cushion that may restrict the seat back from folding flat...

Page 162: ...l the strap located on the back of the second row seat This will fold the seat back forward Pull the strap a second time to tumble the seat forward allowing easy exit from the third row seat Note The...

Page 163: ...epeat steps 3 and 4 4 Make sure that the rear latch hooks are properly engaged with the floor striker Note Make sure that the seat and seat back are latched securely in position Keep floor area free o...

Page 164: ...hes by pulling the number 2 strap while pulling on the strap located at the top of the seat back This will tumble the seat all the way into the floor tub Note Do not use the seat anchors as cargo tie...

Page 165: ...on the handle Once the seat is at a vertical position push the seat over letting it fall onto the latches 2 To return the seat back to the upright position pull the number 1 strap Then while holding t...

Page 166: ...adjust then select one of the following Press the NORMAL button A to return the seat to the normal seating position Press the STOW button B to stow the seat into the tub floor Press the FOLD button C...

Page 167: ...button C to reset the seat and return it to a normal position WARNING Do not drive the vehicle when the third row seat is rotated backwards During a sudden stop the safety belts are not functional in...

Page 168: ...in this section Note You can program a maximum of three devices To change or replace any of the three devices after it has been initially programmed you must first erase the current settings See Erasi...

Page 169: ...for five seconds then release You may need to do this twice to activate the door If your garage door does not operate watch the HomeLink indicator light If the indicator light stays on the programmin...

Page 170: ...ng the Function Button Codes Note You cannot erase individual buttons 1 Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the b...

Page 171: ...n the hand held transmitter and the button on the sun visor you want to program The indicator light on the sun visor will flash rapidly when the programming is successful Note the Genie transmitter wi...

Page 172: ...Clearing a HomeLink device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator light begins to flash The LED will begin flashing in 1...

Page 173: ...watts or a fuse may blow Note Do not use the power point for operating a cigarette lighter element Note Improper use of the power point can cause damage not covered by your warranty Note Always keep t...

Page 174: ...t The 110 volt AC power point outlet is used for powering electrical devices that require up to 150 watts Exceeding the 150 watt limit will cause the power point to cut off the power temporarily to pr...

Page 175: ...an overheating condition The power point can provide power whenever the ignition is on and the indicator light is on The indicator light is located in the top left corner of the power point When the i...

Page 176: ...rear climate controls Second Row Center Console If Equipped Available console features include A Cupholders B Flip forward armrest to provide a flat load floor C Utility compartment or refrigerator un...

Page 177: ...hange to freezer mode Freezer Briefly press and hold FREEZE Both indicator lights will illuminate when the freezer is active The temperature will cool to approximately 23 F 5 C Press FREEZE again to t...

Page 178: ...he appearance of the overhead console will vary according to your option package Press near the rear edge of the door to open it Storage Compartments 177 2014 Flex 471 Owners Guide gf 2nd Printing Nov...

Page 179: ...ecked by an authorized dealer immediately Do not drive if you smell exhaust fumes If you disconnect the battery your vehicle may exhibit some unusual driving characteristics for approximately 5 miles...

Page 180: ...s illuminate D Start Cranks the engine KEYLESS STARTING IF EQUIPPED Note The keyless starting system may not function if the key is close to metal objects or electronic devices such as cellular phones...

Page 181: ...d when the engine starts STARTING A GASOLINE ENGINE When you start the engine the idle speed increases this helps to warm up the engine If the engine idle speed does not slow down automatically have y...

Page 182: ...nds or until it starts Note If you cannot start the engine on the first try wait for a short period and try again Vehicles with Keyless Start Note Do not touch the accelerator pedal 1 Fully press the...

Page 183: ...ure that automatically shuts down the engine if it has been idling for an extended period The ignition also turns off in order to save battery power Before the engine shuts down a message appears in t...

Page 184: ...tance The steering will not lock but higher effort will be required When the ignition is switched off some electrical circuits warning lamps and indicators may also be off 1 If your vehicle has an ign...

Page 185: ...e The heater is most effective when outdoor temperatures are below 0 F 18 C The heater acts as a starting aid by warming the engine coolant This allows the climate control system to respond quickly Th...

Page 186: ...tive cover seals the prongs of the block heater cord plug when not in use Keep plug terminals clean and free of dirt and corrosion Make sure the heater system is checked for proper operation before wi...

Page 187: ...es near the filler neck Never smoke while refueling Fuel vapor is extremely hazardous under certain conditions Care should be taken to avoid inhaling excess fumes Observe the following guidelines when...

Page 188: ...dverse reaction FUEL QUALITY Note Use of any fuel other than those recommended may cause powertrain damage and a loss of vehicle performance repairs may not be covered under warranty Choosing the Righ...

Page 189: ...ation may have an adverse effect on powertrain components If you have run out of fuel You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump t...

Page 190: ...you choose to dispose of the funnel REFUELING WARNING Fuel vapor burns violently and a fuel fire can cause severe injuries To help avoid injuries to you and others Read and follow all the instruction...

Page 191: ...he fuel filler nozzle allow about ten seconds after pumping fuel before removing the fuel filler nozzle This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle 6 Rein...

Page 192: ...tank due to the empty reserve still present in the tank For consistent results when filling the fuel tank Turn the ignition off before fueling an inaccurate reading results if the engine is left runni...

Page 193: ...mmediately Do not drive if you smell exhaust fumes Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable...

Page 194: ...Please consult your warranty information for complete emission warranty information On board Diagnostics OBD II Your vehicle is equipped with a computer that monitors the engine s emission control sy...

Page 195: ...he emission control equipment on your vehicle Failure to pass this inspection could prevent you from getting a vehicle registration If the service engine soon indicator is on or the bulb does not work...

Page 196: ...f stop and go driving with at least four 30 second idle periods Allow the vehicle to sit for at least eight hours without starting the engine Then start the engine and complete the above driving cycle...

Page 197: ...s from turning To put your vehicle in gear Press the brake pedal Move the gearshift lever into the desired gear To put your vehicle in P Park Come to a complete stop Move the gearshift lever and secur...

Page 198: ...Sport Now you can use select shift to manually change gears If your vehicle is equipped with buttons on the side of your gearshift lever Press on the gearshift lever button to manually downshift the...

Page 199: ...low you to downshift at any time as long as SelectShift determines that the engine will not be damaged from over revving Note Return the gear shift lever from S Sport to D Drive when manual control is...

Page 200: ...as soon as possible if this procedure is used This vehicle is equipped with a brake shift interlock feature that prevents the gearshift lever from being moved from P Park when the ignition is on unle...

Page 201: ...order 7 Apply brake pedal start the vehicle and release the parking brake If Your Vehicle Gets Stuck in Mud or Snow Note Do not rock the vehicle if the engine is not at normal operating temperature or...

Page 202: ...on as soon as possible stop the vehicle in a safe location and stop the engine for at least 10 minutes After the engine has been restarted and the AWD system has adequately cooled the AWD Off message...

Page 203: ...houlder of the road and slow down gradually before returning to the pavement You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly It often may be less...

Page 204: ...pedal pressure should be utilized if changes in vehicle speed are called for Avoid abrupt steering acceleration or braking which could result in an increased risk of loss of vehicle control vehicle r...

Page 205: ...hen driving through water determine the depth avoid water higher than the bottom of the wheel rims for cars or the bottom of the hubs for trucks if possible and proceed slowly If the ignition system g...

Page 206: ...ry to drive straight up or straight down When climbing a steep slope or hill start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started This reduces...

Page 207: ...it won t stop any faster because as in other vehicles braking occurs at all four wheels Do not become overconfident as to road conditions Make sure you allow sufficient distance between you and other...

Page 208: ...operly may void the warranty increase your repair cost reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety Frequent inspection of vehicle chassis c...

Page 209: ...ck or entrapped apply steady and firm pressure to the brake pedal to slow your vehicle and reduce engine power If you experience this condition apply the brakes and bring your vehicle to a safe stop T...

Page 210: ...ners too fast The road surface is poor PARKING BRAKE WARNING If the parking brake is fully released but the brake warning lamp remains illuminated then driving your vehicle could result in reduced bra...

Page 211: ...RNING If a failure has been detected within the Traction Control System the stability control light will illuminate steadily Verify that the Traction Control System was not manually disabled using the...

Page 212: ...physics It is always possible to lose control of a vehicle due to inappropriate driver input for the conditions Aggressive driving on any road condition can cause you to lose control of your vehicle...

Page 213: ...your engine The AdvanceTrac with RSC system cannot be completely turned off but the electronic stability control and roll stability control portions of the system are disabled when the transmission is...

Page 214: ...ING Certain add on devices such as large trailer hitches bike or surfboard racks and any device that may block the normal detection zone of the system may create false beeps Note Keep the sensors loca...

Page 215: ...ject approaching the warning sounds again A Coverage area of up to 6 feet 2 meters from the rear bumper with a decreased coverage area at the outer corners of the bumper The system detects certain obj...

Page 216: ...system will go through a relearning procedure During this time the system performance may deteriorate The system should not be used if a foreign object i e bike rack or trailer is attached to the fro...

Page 217: ...passing a parking space Note The system always offers the last detected parking space i e if the vehicle detects multiple spaces while you are driving it offers the last one Note If driven above appro...

Page 218: ...nd to back up slowly accompanied by a corresponding graphic When you think the vehicle has enough space in front and behind it or you hear a solid tone from the parking aid bring the vehicle to a comp...

Page 219: ...ges may occur in normal operation For recurring or frequent active park assist faults contact an authorized dealer to have your vehicle serviced Troubleshooting the System The system does not look for...

Page 220: ...tion has changed detection capabilities A parked vehicle has a high attachment i e salt sprayer snowplow moving truck bed etc The parking space length or position of parked objects changed after your...

Page 221: ...th and proximity to objects behind the vehicle The camera is located on the liftgate Using the Rear View Camera System The rear view camera system displays what is behind your vehicle when you place t...

Page 222: ...structed by mud water or debris Clean the lens with a soft lint free cloth and non abrasive cleaner The rear of the vehicle is hit or damaged causing the camera to become misaligned Guidelines and the...

Page 223: ...hanced park aids is only available when the transmission is in R Reverse Note The reverse sensing system is not effective at speeds above 3 mph 5 km h and may not detect certain angular or moving obje...

Page 224: ...re are OFF and ON Press the button to change the view The default setting for the manual zoom is OFF Rear Camera Delay When shifting the transmission out of R Reverse and into any gear other than P Pa...

Page 225: ...r to assist the system in maintaining the set speed Failure to do so could result in loss of vehicle control serious injury or death Note Cruise control will disengage if your vehicle speed decreases...

Page 226: ...ng the Set Speed Press and release RES Switching Cruise Control Off Note The set speed is erased when you switch off cruise control Press the OFF control down and release or turn off the ignition USIN...

Page 227: ...t startup the system sets the gap to the last selected setting Once activated you can deactivate the system at any time by pressing the brake pedal pressing the steering wheel OFF control or pressing...

Page 228: ...lision serious injury or death WARNING Adaptive cruise control only warns of vehicles detected by the radar sensor In some cases there may be no warning or the warning may be delayed The driver should...

Page 229: ...ncrease the distance between your vehicle and the vehicle in front of you by pressing the GAP control up or down The selected gap will display in the information display as shown by the bars in the gr...

Page 230: ...pward or downward until the desired set speed is shown on the information display The vehicle speed will gradually change to the selected speed Increase or decrease the speed in increments of 1 mph 2...

Page 231: ...additional engine braking in these situations to reduce the load on the vehicle s regular brake system to prevent them from overheating Switching Off Adaptive Cruise Control Note The set speed memory...

Page 232: ...alert and intervene when necessary If the front end of your vehicle is hit or damaged the radar sensing zone may be altered causing missed or false vehicle detections See your authorized dealer to ha...

Page 233: ...and the system will not function when the radar signals are obstructed The following table lists possible causes and actions for this message being displayed Cause Action The surface of the radar in...

Page 234: ...trol will not brake due to slower vehicles Always be aware of which mode is selected and apply the brakes when necessary You can manually change from adaptive cruise control to normal cruise control t...

Page 235: ...ior mirrors to approximately 10 feet 3 meters beyond the bumper The system alerts you if certain vehicles enter the blind spot zone while driving CTA warns the driver of vehicles approaching from the...

Page 236: ...nal is on CTA detects approaching vehicles from up to 45 feet 14 meters away though coverage decreases when the sensors are blocked Reversing slowly helps increase the coverage area and effectiveness...

Page 237: ...r on the side of the vehicle the approaching vehicle is coming from Note The alert indicator dims when nighttime darkness is detected CTA also sounds an audible alarm and a message appears in the info...

Page 238: ...he system detects a degraded performance condition a blocked sensor warning or low visibility warning will appear in the information display and the alert indicator illuminates in the appropriate mirr...

Page 239: ...sors Approaching vehicles passing at speeds greater than 15 mph 24 km h Driving in reverse faster than 3 mph 5 km h Backing out of an angled parking spot False Alerts Note If you connected a trailer t...

Page 240: ...e driver s attention and judgment or the need to apply the brakes This system does NOT activate the brakes automatically Failure to press the brake pedal to activate the brakes may result in a collisi...

Page 241: ...lies the vehicle s brakes The brake pedal must be pressed just like any typical braking situation The warning system and chime can be turned on and off separately the warning system sensitivity can be...

Page 242: ...move the object causing the obstruction The surface of the radar in the grille is clean but the message remains in the display Wait a short time It may take several minutes for the radar to detect tha...

Page 243: ...movements are large very active driving style High interior temperatures which may deactivate the illumination or the warning lamps until the interior temperature reduces audible warning still sounds...

Page 244: ...luid reservoir to check or fill If your vehicle loses electrical power while you are driving or if the ignition is turned off you can steer the vehicle manually but it takes more effort Extreme contin...

Page 245: ...evenly distribute the load as well as maintain a low center of gravity Loaded vehicles with higher centers of gravity may handle differently than unloaded vehicles Take extra precautions such as slowe...

Page 246: ...pability with or without a trailer Properly loading your vehicle will provide maximum return of vehicle design performance Before loading your vehicle familiarize yourself with the following terms for...

Page 247: ...ket or authorized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new pa...

Page 248: ...Example only Load Carrying 247 2014 Flex 471 Owners Guide gf 2nd Printing November 2013 USA fus...

Page 249: ...or rear These numbers are shown on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post...

Page 250: ...GVWR is shown on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver...

Page 251: ...CW of the towing vehicle plus the trailer exceed the GVWR of the towing vehicle The GCW must never exceed the GCWR Maximum Loaded Trailer Weight is the highest possible weight of a fully loaded traile...

Page 252: ...weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your vehicle will be towing a trailer load from your trailer will be transferred to your vehicle C...

Page 253: ...12 x 45 kg 635 198 540 103 kg You will need to reduce the load weight by at least 240 lb 104 kg If you remove 3 100 lb 45 kg cement bags then the load calculation would be 1 400 2 x 220 9 x 100 1 400...

Page 254: ...movement affects your vehicle when driving Load the heaviest items closest to the trailer floor Load the heaviest items centered between the left and right side trailer tires Load the heaviest items a...

Page 255: ...rying chapter for specific loading information RECOMMENDED TOWING WEIGHTS Note Do not exceed the trailer weight for your vehicle configuration listed in the chart below Note Make sure to take into con...

Page 256: ...to increase front axle load while towing For towing trailers up to 4500 pounds 2042 kilograms use a weight carrying hitch and ball which uniformly spreads the trailer tongue loads through your vehicle...

Page 257: ...nd 3 Blue Electric brakes 4 Green Right turn signal and stop lamp 5 Orange Battery 6 Brown Running lights 7 Grey Reverse lights Hitches Do not use a hitch that clamps onto your vehicle s bumper Use a...

Page 258: ...hook retainers of your vehicle hitch To connect the safety chains cross them under the trailer tongue and allow enough slack for turning tight corners Do not allow the chains to drag on the ground Tr...

Page 259: ...onal electrical equipment may be required Trailer lamps are required on most towed vehicles Make sure all running lights brake lights turn signals and hazard lights are working Before Towing a Trailer...

Page 260: ...on a grade 1 Turn the steering wheel to point your vehicle tires away from traffic flow 2 Set your vehicle parking brake 3 Place the automatic transmission in position P 4 Place wheel chocks in front...

Page 261: ...Company produces a towing manual for all authorized tow truck operators Have your tow truck operator refer to this manual for proper hook up and towing procedures for your vehicle It is acceptable to...

Page 262: ...Follow these guidelines if you have a need for recreational towing such as towing your vehicle behind a motorhome or truck We designed these guidelines to prevent damage to your vehicle after it is h...

Page 263: ...Do not exceed 65 mph 105 km h Start the engine and allow it to run for five minutes at the beginning of each day and every six hours thereafter With the engine running and your foot on the brake shif...

Page 264: ...Combine errands and minimize stop and go driving Close the windows for high speed driving Drive at reasonable speeds traveling at 55 mph 88 km h uses 15 less fuel than traveling at 65 mph 105 km h Ke...

Page 265: ...o stall Note Once through the water always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal If driving through deep or standing water is unavoidable procee...

Page 266: ...hat they cannot slip out of position or obstruct pedal operation Do not place unsecured floor mats or any other covering in the foot well Do not place additional floor mats or any other covering on to...

Page 267: ...vailable within 100 feet 30 5 meters of a paved or county maintained road no recoveries Towing Ford eligible vehicles will be towed to an authorized dealer within 35 miles 56 3 kilometers of the disab...

Page 268: ...rranty guide call us in Canada at 1 800 665 2006 or visit our website at www ford ca HAZARD WARNING FLASHERS The hazard flasher control is located on the instrument panel by the radio Use it when your...

Page 269: ...result the transmission may exhibit a combination of firm and soft shifts This operation is considered normal and will not affect function or durability of the transmission Over time the adaptive lea...

Page 270: ...tive terminal of the assisting battery 3 Connect the negative cable to the negative terminal of the assisting battery 4 Make the final connection of the negative cable to an exposed metal part of the...

Page 271: ...negative terminal of the booster vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive terminal of the di...

Page 272: ...ized dealer Repairs will be made using Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford Away from Home If you are away from home when your vehicle needs service co...

Page 273: ...following information available when contacting a Customer Relationship Center Vehicle Identification Number VIN Your telephone number home and business The name of the authorized dealer and city wher...

Page 274: ...rious bodily injury OR 2 Four or more repair attempts are made on the same nonconformity a defect or condition that substantially impairs the use value or safety of the vehicle OR 3 The vehicle is out...

Page 275: ...ere all findings of the BBB Auto Line dispute and decision are admissible in the court action Should you choose to accept the BBB AUTO LINE decision Ford is then bound by the decision and must comply...

Page 276: ...s CAMVAP decisions are fast fair and final as the arbitrator s award is binding on both you and Ford of Canada CAMVAP services are available in all Canadian territories and provinces For more informat...

Page 277: ...m For customers in Guam the Commonwealth of the Northern Mariana Islands CNMI America Samoa and the U S Virgin Islands please feel free to call our Toll Free Number 800 841 FORD 3673 If your vehicle m...

Page 278: ...gn country contact the nearest authorized dealer In the event your inquiry is unresolved communicate your concern with the dealership s Sales Manager Service Manager or Customer Relations Manager If y...

Page 279: ...a recall and remedy campaign However NHTSA cannot become involved in individual problems between you your dealer or Ford Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll fr...

Page 280: ...es before replacing any electrical components Standard Fuse Amperage Rating and Color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey 3A Vi...

Page 281: ...the battery has been disconnected and reconnected see Changing the Vehicle Battery in the Maintenance chapter The high current fuses are coded as follows Fuse or relay number Fuse amp rating Protected...

Page 282: ...elay 16 Not used 17 30A 110V AC power point 18 40A Front blower motor 19 30A Starter motor 20 20A Inside bin power point 21 20A Instrument panel power point cigar lighter 22 30A 3rd row seat module 23...

Page 283: ...at 43 20A Anti lock brake system valves 44 Windshield washer relay 45 5A Rain sensor 46 5A Canister vent solenoid EcoBoost engines 47 15A Washer pump 48 10A Front park lamps 49 Not used 50 10A Heated...

Page 284: ...iable camshaft timing solenoid Canister vent solenoid Canister purge solenoid 68 20A Vehicle power 4 ignition coils 69 20A Vehicle power 1 PCM 70 15A Vehicle power 3 coil A C clutch relay Fan control...

Page 285: ...ntrol module relay Canister vent solenoid non EcoBoost engines 87 5A Run start 88 Run start relay 89 10A Anti lock brake system module 90 10A Powertrain control module run start 91 10A Adaptive cruise...

Page 286: ...ver side front window 2 15A Memory seat Second row seats 3 30A Not used spare 4 10A Battery saver relay interior demand lamps and seat power 5 20A Smart amplifier 6 5A Not used spare 7 7 5A Power mirr...

Page 287: ...lamp 16 10A Low beam headlamps right 17 10A Low beam headlamps left 18 10A Third row power seats Start button run indicator Keypad illumination Brake shift interlock Powertrain control module wake up...

Page 288: ...onitor 2nd row heated seats Reverse sensing system Rearview camera 35 5A Heads up display Climate control humidity sensor 36 10A Not used spare 37 10A Refrigerator 38 10A Front passenger window switch...

Page 289: ...amp rating Protected components 48 30A Circuit Breaker Front passenger power window Rear power windows 49 Delayed accessory relay Body control module 288 Fuses 2014 Flex 471 Owners Guide gf 2nd Print...

Page 290: ...mmended fuels lubricants fluids and service parts conforming to specifications Motorcraft parts are designed and built to provide the best performance in your vehicle Precautions Do not work on a hot...

Page 291: ...der the bottom of the instrument panel near the steering column 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood 3 Lift the hood PUSH...

Page 292: ...fluid reservoir C Brake fluid reservoir D Battery E Power distribution box F Air filter assembly G Automatic transmission fluid dipstick H Engine oil dipstick I Engine oil filler cap A I H G F B C D E...

Page 293: ...ry D Power distribution box E Air filter assembly F Automatic transmission fluid dipstick out of view G Engine oil dipstick H Engine oil filler cap I Windshield washer fluid reservoir A B C D E F G H...

Page 294: ...e level before starting the engine Note Make sure that the level is between the MIN and MAX marks 1 Make sure that your vehicle is on level ground 2 Turn the engine off and wait 10 minutes for the oil...

Page 295: ...coolant should be checked at the intervals listed in Scheduled Maintenance Information Note Make sure that the level is at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir No...

Page 296: ...ty Note During normal vehicle operation the engine coolant may change color from orange to pink or light red As long as the engine coolant is clear and uncontaminated this color change does not indica...

Page 297: ...since a Ford approved recycling process is not yet available Used engine coolant should be disposed of in an appropriate manner Follow your community s regulations and standards for recycling and dis...

Page 298: ...enter this mode if certain high temperature high load conditions take place in order to manage the engine s fluid temperatures The amount of speed reduction will depend on the vehicle loading towing g...

Page 299: ...il Safe Cooling Works If the engine begins to overheat the engine coolant temperature gauge will move to the red hot area and The coolant temperature warning light will illuminate The service engine s...

Page 300: ...intain high speed operation and the engine will run rough Remember that the engine is capable of completely shutting down automatically to prevent engine damage therefore 1 Pull off the road as soon a...

Page 301: ...icle on a level surface and engage the parking brake 3 With the parking brake engaged and your foot on the brake pedal start the engine and move the gearshift lever through all of the gear ranges Allo...

Page 302: ...2 5 Loosen the clamp holding the air filter assembly to the rubber hose 1 6 Remove the harness retaining clip by pulling up 3 Do not disconnect the sensor 4 7 Without disconnecting the sensor 4 pull t...

Page 303: ...the vehicle An underfill condition may cause shift and or engagement concerns and or possible damage Correct fluid level The transmission fluid should be checked at normal operating temperature 180 F...

Page 304: ...oved automatic transmission fluid may cause internal transmission component damage If necessary add fluid in 1 2 pint 250 ml increments through the filler tube until the level is correct If an overfil...

Page 305: ...on the electric power steering EPS system Refer to Driving Aids FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank Regular maintenance or replacemen...

Page 306: ...reach of children Batteries contain sulfuric acid Avoid contact with skin eyes or clothing Shield your eyes when working near the battery to protect against possible splashing of acid solution In case...

Page 307: ...the engine to idle for at least one minute 6 Drive the vehicle to complete the relearning process The vehicle may need to be driven to relearn the idle and fuel trim strategy Note If you do not allow...

Page 308: ...ce Poor wiper quality can be improved by cleaning the wiper blades and the windshield To prolong the life of the wiper blades it is highly recommended to scrape off the ice on the windshield before tu...

Page 309: ...d do not remove it while the engine is running When changing the air filter element use only the air filter element listed Refer to Motorcraft Part Numbers in the Capacities and Specifications chapter...

Page 310: ...sh the cover toward the passenger s side Release the three tabs on the cover from the three slots in the driver s side of the housing 3 Carefully separate the cover from the housing 4 Remove the air f...

Page 311: ...your headlamps Vertical Aim Adjustment 1 Park the vehicle directly in front of a wall or screen on a level surface approximately 25 feet 7 6 meters away 1 8 feet 2 4 meters 2 Center height of lamp to...

Page 312: ...R THIS VEHICLE AND IS NON ADJUSTABLE CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure Condensation can be a natural by product of this des...

Page 313: ...should be cleaned with rubbing alcohol before being used 1 Make sure headlamp switch is in the off position then open the hood 2 Reach in behind the headlamp assembly to access the bulb sockets and c...

Page 314: ...amp bulbs 1 Make sure the fog lamp switch is in the off position 2 From underneath the vehicle partially remove the tire splash shield by removing four drive screws from the lower flap The splash shie...

Page 315: ...n pull the lamp assembly away from the vehicle This will disengage two snap attachments along the side of the vehicle 3 Remove the bulb socket by rotating it counterclockwise then pulling it out of th...

Page 316: ...ty and will provide quality bulb burn time Function Number of bulbs Trade number Headlamp 2 9008 H13 2 D3 HID optional Front park turn lamp 4 3157NA Front sidemarker lamp N A LED Fog lamp 2 H11 Map la...

Page 317: ...C 32 B1 Motorcraft Professional Strength Carpet Upholstery Cleaner ZC 54 Motorcraft Spot and Stain Remover United States only ZC 14 Motorcraft Ultra Clear Spray Glass Cleaner ZC 23 Motorcraft Wheel an...

Page 318: ...a neutral pH shampoo such as Motorcraft Detail Wash Use Motorcraft Custom Bright Metal Cleaner Apply the product as you would a wax to clean bumpers and other chrome parts allow the cleaner to dry for...

Page 319: ...s paint should feel smooth and be free of streaks and smudges REPAIRING MINOR PAINT DAMAGE Your authorized dealer has touch up paint to match your vehicle s color Take your color code printed on a st...

Page 320: ...y Glass Cleaner The wiper blades can be cleaned with isopropyl rubbing alcohol or Motorcraft Premium Windshield Washer Concentrates in the U S or Motorcraft Premium Quality Windshield Washer Fluid in...

Page 321: ...er In Canada use Motorcraft Multi Purpose Cleaner If a ring forms on the fabric after spot cleaning clean the entire area immediately but do not oversaturate or the ring can set Do not use household c...

Page 322: ...oduct designed for automotive interiors 3 If necessary apply more soap and water solution or cleaning product to a clean white cotton cloth and press the cloth onto the soiled area allow this to set a...

Page 323: ...rims or covers Industrial strength heavy duty cleaners or cleaning chemicals in combination with brush agitation to remove brake dust and dirt could wear away the clearcoat finish over time Do not use...

Page 324: ...inges with a light grade oil Cover interior trim to prevent fading Keep all rubber parts free from oil and solvents Engine The engine oil and filter should be changed prior to storage as used engine o...

Page 325: ...e When your vehicle is ready to come out of storage do the following Wash your vehicle to remove any dirt or grease film build up on window surfaces Check windshield wipers for any deterioration Check...

Page 326: ...load your vehicle and Make sure every passenger is properly restrained WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a seat belt All occupan...

Page 327: ...ver be used A dissimilar spare tire size other than the spare tire provided or major dissimilar tire sized between the front and rear axles could cause the system to stop functioning and default to fr...

Page 328: ...s defined in Title 49 Code of Federal Regulations Part 575 104 c 2 U S Department of Transportation Tire quality grades The U S Department of Transportation requires Ford Motor Company to give you the...

Page 329: ...st wheel Sustained high temperature can cause the material of the tire to degenerate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level o...

Page 330: ...er s seating position or Tire Label located on the B Pillar or the edge of the driver s door B pillar The structural member at the side of the vehicle behind the front door Bead area of the tire Area...

Page 331: ...e to sidewall edge In general the larger the number the wider the tire C 65 Indicates the aspect ratio which gives the tire s ratio of height to width D R Indicates a radial type tire E 15 Indicates t...

Page 332: ...etters ZR For those with a maximum speed capability over 186 mph 299 km h tire manufacturers always use the letters ZR H U S DOT Tire Identification Number TIN This begins with the letters DOT and ind...

Page 333: ...stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Temperature The temperatu...

Page 334: ...nge Load Inflation Limits Indicates the tire s load carrying capabilities and its inflation limits C Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire...

Page 335: ...sidewall edge In general the larger the number the wider the tire C 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall D D...

Page 336: ...ssure gauge as automatic service station gauges may be inaccurate Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge Use the recommended...

Page 337: ...ssures A hot tire at or below recommended cold inflation pressure could be significantly under inflated Note If you have to drive a distance to get air for your tire s check and record the tire pressu...

Page 338: ...t or fail Improper or inadequate vehicle maintenance can cause tires to wear abnormally Inspect all your tires including the spare frequently and replace them if one or more of the following condition...

Page 339: ...ion on the sidewall of all tires This information identifies and describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certif...

Page 340: ...located on the B Pillar or edge of the driver s door If this information is not found on these labels then you should contact your authorized dealer as soon as possible Use of any tire or wheel not re...

Page 341: ...ire service professional should do the mounting Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 feet 3 66 meters away from the tire whee...

Page 342: ...ving or you suspect your tire or vehicle has been damaged immediately reduce your speed Drive with caution until you can safely pull off the road Stop and inspect the tires for damage If a tire is und...

Page 343: ...checked and adjusted to the vehicle requirements Rotating your tires at the recommended interval as indicated in your scheduled maintenance information will help your tires wear more evenly providing...

Page 344: ...ional traction devices on the rear tires This could cause damage to the vehicle s wheel house or body Do not use tire chains cables or optional traction devices with 255 45R20 tires Install cable chai...

Page 345: ...lumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indic...

Page 346: ...sends the tire pressure readings to your vehicle The low tire pressure warning light will turn on if the tire pressure is significantly low Once the light is illuminated your tires are under inflated...

Page 347: ...pter 2 After inflating your tires to the manufacturer s recommended pressure as shown on the Tire Label located on the edge of driver s door or the B Pillar the vehicle must be driven for at least two...

Page 348: ...ure monitoring system monitors tire pressure in each pneumatic tire While driving in a normal manner a typical passenger tire inflation pressure may increase about 2 to 4 psi 14 to 28 kPa from a cold...

Page 349: ...em earlier in this chapter Replace the spare tire with a road tire as soon as possible During repairing or replacing of the flat tire have the authorized dealer inspect the tire pressure monitoring sy...

Page 350: ...an lead to impairment of the following Handling stability and braking performance Comfort and noise Ground clearance and parking at curbs Winter weather driving capability Wet weather driving capabili...

Page 351: ...icle from moving or slipping off the jack even if the transmission is in park P WARNING To help prevent the vehicle from moving when you change a tire be sure to place the transmission in park P set t...

Page 352: ...seat is stowed in the floor you will need to unstow it to access the spare tire and jack 3 Remove the carpeted floor panel located in the rear of the vehicle then remove the wing nut that secures the...

Page 353: ...wheel is completely off the ground 11 Remove the lug nuts with the lug wrench 12 Replace the flat tire with the spare tire making sure the valve stem is facing outward Reinstall the lug nuts until th...

Page 354: ...e spare tire tub 2 Securely close the wrench compartment and the jack bag using the Velcro straps 3 Place the jack kit on the angled bracket in the spare tire tub using the locating tabs to position t...

Page 355: ...resent on the mounting surfaces of the wheel or the surface of the wheel hub brake drum or brake disc that contacts the wheel Make sure that any fasteners that attach the rotor to the hub are secured...

Page 356: ...Inspect the wheel pilot hole and mounting surface prior to installation Remove any visible corrosion or loose particles Wheels and Tires 355 2014 Flex 471 Owners Guide gf 2nd Printing November 2013 US...

Page 357: ...ne recommendations in the Fuel and Refueling chapter Firing order 1 4 2 5 3 6 1 4 2 5 3 6 Spark plug gap 0 049 0 053 inch 1 25 1 35 mm 0 0031 0 0038 inch 081 097 mm Ignition system Coil on plug Coil o...

Page 358: ...transmission 10 9 quarts 10 3L Motorcraft MERCON LV ATF XT 10 QLV MERCON LV 6F55 transmission 11 6 quarts 11 0L Rear differential fluid All Wheel Drive 1 3 pt 0 615L Motorcraft SAE 80W 90 Premium Rear...

Page 359: ...ield Washer Concentrate with Bitterant US Premium Quality Windshield Washer Fluid Canada ZC 32 A U S CXC 37 A B D and F Canada WSB M8B16 A2 A C Refrigerant Capacity 9 3 5L EcoBoost engine 2 44 lb 1 11...

Page 360: ...Your engine has been designed to use Motorcraft engine oils or equivalent oils that meet Ford specifications It is also acceptable to use an engine oil of recommended viscosity grade that meets API S...

Page 361: ...tervals for changing the spark plugs Note Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle such as Motorcraft or equivalent replacement parts The cu...

Page 362: ...TIFICATION LABEL The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance C...

Page 363: ...ce Certification Label The following table tells you which transmission each code represents Description Code 6 speed automatic transmission 6F50 J 6 speed automatic transmission 6F55 G 362 Capacities...

Page 364: ...le through the warranty that provides the greatest benefit 12 months or 12000 miles 20000 kilometers whichever occurs first The remainder of your new vehicle limited warranty Contact an authorized dea...

Page 365: ...ler for specific weight information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems that are equipped...

Page 366: ...rage With over 500 covered components this plan is so complete that we generally only discuss what s not covered 2 ExtraCARE Covers 113 components and includes many high tech items 3 BaseCARE Covers 8...

Page 367: ...tenance Plan that covers all scheduled maintenance and select items that routinely wear out The coverage is prepaid so you never have to worry about affording vehicle maintenance It covers regular che...

Page 368: ...s after your New Vehicle Limited Warranty Coverage expires Roadside Assistance benefits There are several Ford Extended Service Plans available in various time distance and deductible combinations Eac...

Page 369: ...units play commercially pressed 4 75 inch 12 centimeter audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when us...

Page 370: ...ile extension and all folders containing MP3 files from F001 folder T001 track to F253 T255 Creating discs with only one level of folders helps with navigation through the disc files If you are burnin...

Page 371: ...e of all applicable local laws that may affect the use of electronic devices while driving Note Some features such as Sirius satellite radio may not be available in your location Check with an authori...

Page 372: ...el If you select a specific category such as Jazz Rock or News use these buttons to find the previous or next channel in the selected category Press and hold one of these buttons to move quickly in th...

Page 373: ...row to exit a menu Press OK to confirm a selection Radio Settings Scan Select for a brief sampling of all available channels Set Category Select to have the system search by certain music categories s...

Page 374: ...to turn off or turn on alerts for songs artists or teams The system alerts you when the selection is playing on another channel Save up to 20 alerts Unlock All Stations Use your PIN to unlock previous...

Page 375: ...gs Set Time Select to set the time Set Date Select to set the calendar date 24h Mode Select to view clock time in a 12 hour mode or 24 hour mode Display Settings Language Select to display the languag...

Page 376: ...a CD B CD Slot Insert a CD C TUNE and TUNE In radio mode press these buttons to manually search through the radio frequency band In Sirius mode press these buttons to find the next or previous availa...

Page 377: ...g Note The MyFord Touch system controls most of the audio features See the MyFord Touch chapter for more information A SOURCE Press this button to access different audio modes such as AM FM and A V In...

Page 378: ...igital broadcasts provide a better sound quality than analog broadcasts with free crystal clear audio and no static or distortion For more information and a guide to available stations and programming...

Page 379: ...ion as a preset When the channel is active on screen press and hold a memory preset slot until the sound returns There is a brief mute while the radio saves the station Sound returns when finished Whe...

Page 380: ...er verifies the station is an HD Radio station it shifts to the digital version Depending on the station quality you may hear a slight sound change when the station changes from analog to digital Blen...

Page 381: ...s not match currently playing audio Data service issue by the radio broadcaster Fill out the station issue form at website listed below There is no text information shown for currently selected freque...

Page 382: ...as far away from the antenna as possible Terrain Hills mountains tall buildings bridges tunnels freeway overpasses parking garages dense tree foliage and thunderstorms can interfere with your recepti...

Page 383: ...mber ESN You need your ESN to activate modify or track your satellite radio account When in satellite radio mode you can view this number by pressing SIRIUS and memory preset 1 at the same time To acc...

Page 384: ...the channels in the selected category are either skipped or locked Use the channel guide to turn off the Lock or Skip function on that station Subscription Updated Sirius has updated the channels avai...

Page 385: ...ith headphones Your audio extension cable must have male 1 8 inch 3 5 millimeter connectors at each end 1 Switch off the engine radio and portable music player Set the parking brake and put the transm...

Page 386: ...oice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving The USB port allows you to plug in media playing de...

Page 387: ...t Vehicle Health Report and SYNC Services Traffic Directions Information if equipped Use applications such as Pandora and Stitcher via SYNC AppLink if applicable Access phonebook contacts and music vi...

Page 388: ...atest software downloads available for SYNC Access to customer support for any questions you may have Driving Restrictions For your safety certain features are speed dependent and restricted when your...

Page 389: ...and call history including history of calls when your cell phone was not connected to the system In addition if you connect a media device the system creates and retains an index of supported media co...

Page 390: ...ack Cancel Cancel the requested action SYNC Return to the main menu Voice settings Adjust the level of voice interaction and feedback Vehicle Health Report Run a vehicle health report Services Access...

Page 391: ...date lists when it has the same confidence level of several options based on your voice command When turned on you may be prompted with as many as four possibilities for clarification For example Say...

Page 392: ...ual and visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca Pairing a Phone for the First Time Note SYNC can support downloading up to approximately 1000 entries per Bluetooth enabled cel...

Page 393: ...nd SYNC appears in the display press OK 5 Put your phone into Bluetooth discovery mode See your phone s user guide if necessary 6 When prompted on your phone s display enter the six digit PIN provided...

Page 394: ...tions Phone settings message notification off Phone settings message notification on Phone settings set phone ringer Phone settings set ringer 1 Phone settings set ringer 2 Phone settings set ringer 3...

Page 395: ...ate the call To erase the last spoken digit say Delete or press the left arrow button To erase all spoken digits say Clear or press and hold the left arrow button To end the call press and hold the ph...

Page 396: ...calls 1 Press the phone button 2 Access the desired contact through SYNC or use voice commands to place the second call Once actively in the second call press MENU 3 Scroll until Join Calls appears an...

Page 397: ...on to enter the Phone Menu 2 Scroll to cycle through When you select You can Phone Redial Redial the last number called if available Press OK to select then press OK again to confirm Call History1 All...

Page 398: ...rtal where you can request various types of information traffic reports and directions 911 Assist4 Place an emergency call to a 911 operator for you after an accident if the feature is used properly V...

Page 399: ...eceive and open the text message or do nothing and the message goes into your text message inbox Press OK again and SYNC reads your message aloud as you are not able to view the message You can then a...

Page 400: ...detects your phone does not support this feature Unsupported appears in the display and SYNC returns to the main menu 2 Scroll to cycle through the message options in the following chart 3 Press OK wh...

Page 401: ...er and roaming status of your connected phone Press OK to select and scroll to view the information When done press OK again to return to the phone status menu Set Ringer Select which ring tone sounds...

Page 402: ...to select When Auto Download On appears press OK to have your phonebook automatically downloaded each time Select Off to NOT download your phonebook every time your phone connects to SYNC Your phoneb...

Page 403: ...elect and view a list of previously paired phones 2 Scroll until the desired device is chosen then press OK to connect the phone Note Only one device can be connected at a time When another phone is c...

Page 404: ...4 Scroll to select from the following options If you select You can Prompts Get help from SYNC by using questions helpful hints or asking you for a specific action To turn these prompts on or off 1 Pr...

Page 405: ...irm System Info Access the Auto Version number as well as the FPN number Press OK to select MAP Profile This is a Bluetooth component which can further help your phone with the exchange of text messag...

Page 406: ...ature on ensure that you read the 911 Assist privacy notice later in this section for important information Note If 911 Assist is turned on or off by any user that setting applies for all paired phone...

Page 407: ...nabled phone must have the ability to make and maintain an outgoing call at the time of the incident A connected Bluetooth enabled phone must have adequate network coverage battery power and signal st...

Page 408: ...ors to provide the most appropriate emergency services If you do not want to disclose this information do not turn the feature on Vehicle Health Report WARNING Always follow scheduled maintenance inst...

Page 409: ...tems from vehicle inspections by your authorized dealer You can run a report after the vehicle has been running a minimum of 60 seconds by pressing the voice button and saying Vehicle health report or...

Page 410: ...tatement for more information SYNC Services Traffic Directions Information TDI If Equipped United States Only Note SYNC Services varies by trim level and model year and may require a subscription Traf...

Page 411: ...etails and voice communications For more information see SYNC Services Terms and Conditions at www SYNCMyRide com If you do not want Ford or its service providers to collect the vehicle travel informa...

Page 412: ...when the automatic system has difficulty matching your voice request The live operator can assist you by searching for businesses by name or by category residential addresses by street address or by n...

Page 413: ...cle Identification Number You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services You can even access your account outside the v...

Page 414: ...ource appears and press OK 4 Scroll to select USB and press OK 5 Depending on how many digital media files are on your connected device Indexing may appear in the radio display When indexing is comple...

Page 415: ...y next folder 2 Play next track Play playlist name 1 3 Play previous folder 2 Play previous track Play song name 1 3 Play track name 1 3 Refine album name 1 3 Refine artist name 1 3 Refine song name 1...

Page 416: ...r indexed music and if available begins to play the chosen type of music You can only play genres of music which are present in the GENRE metadata tags that you have on your digital media player Simil...

Page 417: ...re shuffle repeat etc and also to add connect or delete devices 1 Press AUX and then MENU to enter the Media Menu 2 Scroll to cycle through When you select You can Play Menu Play your music by artist...

Page 418: ...le of indexing thousands of average size media and notifies you if the maximum indexing file size is reached Bluetooth Audio This is a phone dependent feature which allows you to stream music playing...

Page 419: ...has already been randomly indexed during the indexing process Mobile Apps Interact with SYNC capable mobile applications on your smart phone See SYNC AppLink earlier in this chapter for more informati...

Page 420: ...rtists and tracks alphabetically If there are less than 255 indexed artist they are listed alphabetically in flat file mode If there are more they are categorized in alphabetical categories 1 Press OK...

Page 421: ...Press OK to select Then scroll to select the desired playlist and press OK Tracks Search for and play a specific track which has been indexed SYNC lists your tracks alphabetically in flat file mode I...

Page 422: ...ion play menu browsing and similar music Unknowns are placed into any unpopulated metadata tag Return Exit the current menu System Settings System settings provide access to your Bluetooth Devices and...

Page 423: ...n the Bluetooth feature on and off Press OK and scroll to toggle between On and Off When the desired selection is chosen press OK Turning Bluetooth off disconnects all Bluetooth devices and deactivate...

Page 424: ...s 2 Press OK when the desired selection appears in the display 3 If you change the language setting the display indicates that the system is updating When complete SYNC takes you back to the Advanced...

Page 425: ...on s Excessive background noise during a phone call The audio control settings on your phone may be affecting SYNC performance Review your phone s user guide regarding audio adjustments During a call...

Page 426: ...website to review your phone s compatibility Try turning off the device resetting the device or removing the device s battery then trying again Try deleting your device from SYNC deleting SYNC from y...

Page 427: ...limitation Make sure you are not leaving the device in your vehicle during very hot or cold temperatures Bluetooth audio does not stream This is a phone dependent feature OR The device is not connecte...

Page 428: ...ack in and change it back to your preferred dealer and retrieve the report I am unable to submit a report This could be due to your phone s compatibility OR Bad signal strength OR Your phone may not b...

Page 429: ...OR You may not be saying the name exactly as it is saved OR The system may not be reading the name the same way you are saying it Review the media voice commands at the beginning of the media section...

Page 430: ...t full names such as Joe Wilson rather than Joe Do not use special characters such as 123 or ICE as the system does not recognize them If contacts are saved in CAPS you have to spell them JAKE require...

Page 431: ...mmend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use o...

Page 432: ...llows you to access and control audio features for 30 minutes after you switch the ignition off and no doors open PHONE Press to select any of the following Making and Receiving Calls Quick Dial Phone...

Page 433: ...may also be limited depending on your market Check with your authorized dealer for availability INFORMATION Press to select any of the following SYNC Services Sirius Travel Link Alerts Calendar SYNC A...

Page 434: ...media Fan Control the speed of the climate system fan Seek and Tune buttons Use as you normally would in media modes Eject Eject a CD from the entertainment system SOURCE Touch the word repeatedly to...

Page 435: ...aware of applicable state and local laws that may affect use of electronic devices while driving Do not attempt to service or repair SYNC See your authorized dealer Do not operate playing devices if...

Page 436: ...atures Cellular Phone Pairing a Bluetooth phone Adding phonebook contacts or uploading phonebook contacts from a USB List entries are limited for phone contacts and recent phone call entries System Fu...

Page 437: ...and development log will remain in the vehicle unless you delete it and are generally accessible only in the vehicle when the cellular phone or media player is connected If you no longer plan to use...

Page 438: ...ll by choosing from select menus within the Phone menu If your vehicle is equipped with Navigation you can view the current route or cancel a route Note If your vehicle is not equipped with Navigation...

Page 439: ...system helps you control many features using voice commands This allows you to keep your hands on the wheel and focus on what is in front of you The system provides feedback through audible tones pro...

Page 440: ...ehicle is as quiet as possible Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands After pressing the voice icon wait until after the ton...

Page 441: ...o customize the level of system interaction help and feedback The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guida...

Page 442: ...e Advanced Confirmation Prompts On Confirmation Prompts Off Phone Candidate Lists On Phone Candidate Lists Off Media Candidate Lists On Media Candidate Lists Off Help Using Voice Commands with the Tou...

Page 443: ...ur area Contact an authorized dealer for more information You can access these options using the touchscreen or voice commands Browsing Device Content When listening to audio on a device you can brows...

Page 444: ...r USB mode see the SD card and USB Port section of this chapter For a complete list of Browse voice commands see USB and SD card voice commands and Bluetooth audio voice commands in the following sect...

Page 445: ...name AM and FM Touch the AM or FM tab to listen to the radio To change between AM and FM presets just touch the AM or FM tab Memory Presets Save a station by pressing and holding one of the memory pr...

Page 446: ...laying When you plug in your portable music player the information transfers if supported by your device When you are connected to iTunes the tags appear to remind you of the songs you would like to d...

Page 447: ...m The system automatically transfers the tag to your player if already connected and a pop up confirms the transfer 4 When you access iTunes with your portable music player the tags appear to you as a...

Page 448: ...ifies the station is an HD Radio station it shifts to the digital version Depending on the station quality you may hear a slight sound change when the station changes from analog to digital Blending i...

Page 449: ...match currently playing audio Data service issue by the radio broadcaster Fill out the station issue form at website listed below There is no text information shown for currently selected frequency Da...

Page 450: ...dio then any of the commands in the following chart RADIO 87 9 107 9 FM preset 87 9 107 9 HD FM1 530 1710 FM 1 preset AM FM2 AM 530 1710 FM 2 preset AM autoset HD AM autoset preset Preset AM preset Ra...

Page 451: ...T Save the current song artist or team as a favorite The system alerts you when it plays again on any channel Replay Replay audio on the current channel You can replay approximately 45 minutes of audi...

Page 452: ...annels Press Edit Alerts to delete or turn off alerts You can also set all alerts to on or off When an alert appears on the screen you can choose to Tune to the channel to Cancel the alert or to Disab...

Page 453: ...n the following chart If you are not listening to Sirius satellite radio press the voice button and after the tone say Sirius then any of the commands in the following chart SIRIUS Sirius 0 223 SAT 3...

Page 454: ...s satellite radio is a subscription based satellite radio service that broadcasts a variety of music sports news weather traffic and entertainment programming Your factory installed Sirius satellite r...

Page 455: ...o signal interference Your display may show ACQUIRING to indicate the interference and the audio system may mute Sirius troubleshooting tips Radio display Condition Possible action Acquiring Radio req...

Page 456: ...service is no longer available Contact Sirius at 1 888 539 7474 to resolve subscription issues None Found Check Channel Guide All the channels in the selected channels are either skipped or locked Us...

Page 457: ...mpensated Volume Note Your vehicle may not have all these sound settings Compression allows you to turn the compression feature on and off Browse Touch this button to look through all available CD tra...

Page 458: ...o pull the card to remove it as this could cause damage Note The navigation system also uses this card slot See Navigation system later in this chapter for more information The slot is located either...

Page 459: ...Music from Your Device Note The system is capable of indexing up to 30 000 songs Insert your device and select the SD Card or USB tab once the system recognizes it You can then select from the follow...

Page 460: ...pful when using voice commands to make sure the system correctly plays your request SD Card and USB Voice Commands If you are listening to a USB device or an SD card press the voice button on the stee...

Page 461: ...le in USB mode and are device dependent BROWSE Album name All video podcasts All albums All videos All artists Artist name All audiobooks Audiobook name All authors Author name All composers Composer...

Page 462: ...ehicle s speakers from your connected Bluetooth enabled cellular phone To access press the lower left corner on the touchscreen then select the BT Stereo tab Bluetooth Audio Voice Commands If you are...

Page 463: ...r vehicle s speakers Plug in your 1 8 inch 3 5 millimeter RCA adapter into the two left A V input jacks red and white Press the lower left corner of the touchscreen and then select A V In To use the a...

Page 464: ...connect the audio input jack to a line level output The jack only works correctly with devices that have a headphone output with a volume control Do not set the portable music player s volume level h...

Page 465: ...phones with Bluetooth wireless technology support the following functions Answering an incoming call Ending a call Using privacy mode Dialing a number Redialing Call waiting notification Caller ID Oth...

Page 466: ...from your device 2 Make sure that Bluetooth is set to On and that your cellular phone is in the proper mode See your phone s manual if necessary Select SYNC and a six digit PIN appears on your device...

Page 467: ...call an audible tone sounds Call information appears in the display if it is available Accept the call by pressing Accept on the touchscreen or by pressing this phone button on your steering wheel co...

Page 468: ...ssages using your touchscreen See Text messaging later in this section Settings Touch this button to access various phone settings such turning Bluetooth on and off managing your phonebook and more Se...

Page 469: ...own You can then preview the message verify the recipient as well as update the message list Pre defined text message options I ll call you back in a few minutes I just left I ll be there soon Can yo...

Page 470: ...you want to hear when you receive a call Choose from possible system ring tones your currently paired phone s ring tone a beep text to speech or a silent notification Text Message Notification Select...

Page 471: ...all Call name on other Pair phone Call voicemail Privacy on Dial Read text message Do not disturb off Reply to text messages Do not disturb on Turn ringer off Forward text messages Turn ringer on Go t...

Page 472: ...YNCMyRide com to register and check your eligibility for complimentary services Standard phone and message rates may apply Subscription may be required You must also have the active SYNC Services Blue...

Page 473: ...mmunications For more information see SYNC Services Terms and Conditions at www SYNCMyRide com If you do not want Ford or its service providers to collect your vehicle travel information or other info...

Page 474: ...The system may prompt you to speak with an operator when it has difficulty matching your voice request The live operator can assist you by searching for businesses by name or by category residential a...

Page 475: ...category You can learn more about personalization by logging onto www SYNCMyRide com Push to interrupt Press the voice button at any time while connected to SYNC Services to interrupt a voice prompt o...

Page 476: ...siriusxm com travellink for more information Note Visit www siriusxm com traffic and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link Note N...

Page 477: ...s in progress Ski Conditions Touch this button to view ski conditions for a specific area Sirius Travel Link Voice Commands Note In order to use Sirius Travel Link your vehicle must be equipped with n...

Page 478: ...llege basketball headlines Motor sports NHL headlines College basketball schedule Motor sports order NHL schedule College basketball scores Motor sports schedule NHL scores College football headlines...

Page 479: ...You can view the current calendar by day week or month 911 Assist If Equipped WARNING Unless the 911 Assist setting is set on before a crash the system will not dial for help which could delay respon...

Page 480: ...visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca For information on airbag deployment see the Supplementary Restraints System chapter For information on the fuel pump shut off see the...

Page 481: ...SYNC makes a successful call a pre recorded message plays for the 911 operator and then the occupant s in your vehicle is able to talk with the operator Be prepared to provide your name phone number...

Page 482: ...e running a report review the Vehicle Health Report Privacy Notice Note In order to allow a break in period for your vehicle you may not be able to create a Vehicle Health Report until your vehicle od...

Page 483: ...le Health Report Ford Motor Company may collect your cellular phone number to process your report request and diagnostic information about your vehicle Certain versions or updates to Vehicle Health Re...

Page 484: ...been disconnected your vehicle needs to acquire a GPS signal to update the clock Once your vehicle acquires the signal it may take a few minutes for the update to display the correct time 1 Press the...

Page 485: ...eature on or off and changing the Auto Dim Manual Offset feature Auto Dim Manual Offset allows you to adjust screen dimming as the outside lighting conditions change from day to night This feature als...

Page 486: ...t lighting illuminates footwells and cupholders with a choice of colors To access and make adjustments 1 Press the Settings icon Vehicle Ambient Lighting 2 Touch the desired color 3 Use the scroll bar...

Page 487: ...icon Vehicle Enable Valet Mode 2 When prompted enter a four digit PIN After you press Continue the system locks until you enter the PIN again Note If the system locks and you need to reset the PIN en...

Page 488: ...nteraction mode provides more detailed interaction and guidance Advanced mode has less audible interaction and more tone prompts Confirmation Prompts Have the system ask you short questions if it has...

Page 489: ...vice as your favorite so that the system automatically attempts to connect to that device at every ignition cycle Gracenote Database Info This allows you to view the version level of the Gracenote Dat...

Page 490: ...desired destination Always Use Preferred Route bypasses route selection in destination programming The system only calculates one route based on the preferred route setting Eco Time Penalty allows you...

Page 491: ...areas that you would like to avoid on planned navigation routes Phone Settings Press the Settings icon Settings Phone then select from the following Phone Bluetooth Devices Connect disconnect add or...

Page 492: ...automatic phonebook download re download your phonebook add contacts from your phone as well as delete or upload your phonebook Roaming Warning Have the system alert you when in Roaming mode Wireless...

Page 493: ...receive more information prioritize a network or delete a network Gateway Access Point Mode makes SYNC an access point for a phone or a computer when turned on This forms the local area network withi...

Page 494: ...ntry Carrier Phone Number User Name and Password Bluetooth Settings Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect disconnect set as favorite de...

Page 495: ...d applications installed on your system Driving Restrictions Certain features are not accessible when your vehicle is moving 911 Assist Turn on and turn off the 911 Assist feature See 911 Assist in th...

Page 496: ...imate control system prevents outside air from entering the vehicle B Passenger settings Touch DUAL to switch on the passenger temperature control Touch or to adjust the temperature Touch the heated s...

Page 497: ...ouch to cool your vehicle with recirculated air Touch again for normal A C operation MAX A C Distributes air through instrument panel vents Is more economical and efficient than normal A C mode May he...

Page 498: ...ture If your vehicle is equipped with heated seats touch the heated seat icon to control the heated seat See the Seats chapter If your vehicle is equipped with cooled seats touch the cooled seat icon...

Page 499: ...on Recirc on Dual off Temperature Fan decrease Temperature 15 5 29 5 degrees Fan increase Temperature 60 85 degrees Floor on Temperature decrease Max A C off Temperature high Max A C on Temperature in...

Page 500: ...apter Setting a Destination Press the green corner of your touchscreen then Dest when it appears Choose any of the following Destination selections My Home Street Address Favorites Intersection Previo...

Page 501: ...ts to the Fastest Route option and begins guidance During route guidance you can press the talking bubble icon that appears in the upper right navigation corner green bar if you want the system to rep...

Page 502: ...keyboard cityseekr If Available Note cityseekr point of interest information is limited to approximately 912 cities 881 in the United States 20 in Canada and 11 in Mexico cityseekr when available is a...

Page 503: ...yseekr also tells you if the hotel has certain services and facilities using icons Hotel services and facilities Restaurant 24 Hr Room Service Business Center Fitness Center Handicap Facilities Intern...

Page 504: ...ay clutter the map when other points of interest display Route Preferences Preferred Route allows you to choose to have the system display the Shortest Fastest or most Ecological route first If you se...

Page 505: ...tures allows you to turn on certain or all traffic icons on the map such as road work incident accidents and closed roads Scroll down to view all the different types of alerts Turn these features ON o...

Page 506: ...in North up only If the scale returns below this level the system restores Heading up North up 2D map always shows the northern direction to be upward on the screen 3D map mode provides an elevated p...

Page 507: ...in a window on the top center part of the screen Address book entry default icon s indicates the location on the map of an address book entry This is the default symbol shown after the entry has been...

Page 508: ...ll the map by pressing your index finger on the map display When you reach the desired location simply let go and then touch Set as Dest Set as Waypoint Touch this button to set the current location a...

Page 509: ...Navigation Voice Commands When in navigation mode press the voice button on the steering wheel control After the tone say any of the following commands Navigation system voice commands Cancel next way...

Page 510: ...above commands or commands in the following Navigation chart DESTINATION nametag POI category Favorites Home Intersection Nearest POI category Nearest POI Play nametags POI category Previous destinat...

Page 511: ...r Destination street address the system asks you to say the full address The system displays an example on screen You can then speak the address naturally such as One two three four Main Street Anytow...

Page 512: ...communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by third party software and service suppliers The additional software an...

Page 513: ...ay contain multiple EULAs such as multiple translations and or multiple media versions e g in the user documentation and in the software Even if you receive multiple EULAs you are licensed to use only...

Page 514: ...may disclose this information to others but not in a form that personally identifies you Internet Based Services Components The SOFTWARE may contain components that enable and facilitate the use of c...

Page 515: ...sites those links are provided to you only as a convenience and the inclusion of any link does not imply an endorsement of the third party site by MS Microsoft Corporation their affiliates and or the...

Page 516: ...d by U S and other governments For additional information see http www microsoft com exporting TRADEMARKS This EULA does not grant you any rights in connection with any trademarks or service marks of...

Page 517: ...be a ready reference for you and other users unfamiliar with the Windows Automotive based system Please make certain that before using the system for the first time all persons have access to the Use...

Page 518: ...es Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination Please make certain all persons using this system carefully read...

Page 519: ...you use the Telenav Software Your use of the Telenav Software indicates that you accept these terms and conditions If you do not accept these terms and conditions do not break the seal of the package...

Page 520: ...claims resulting from any dangerous or otherwise inappropriate use of the Telenav Software in any moving vehicle including as a result of your failure to comply with the directions above 2 Account In...

Page 521: ...liable for any decision made or action taken by you or anyone else in reliance on the information provided by the Telenav Software Telenav also does not warrant the accuracy of the map or other data...

Page 522: ...TO YOU 6 Arbitration and Governing Law You agree that any dispute claim or controversy arising out of or relating to this Agreement or the Telenav Software shall be settled by independent arbitration...

Page 523: ...d in this Agreement are intended to or shall be granted or conferred by implication statute inducement estoppel or otherwise and Telenav and its suppliers and licensors hereby reserve all of their res...

Page 524: ...u agree to be bound by the terms of this agreement If you do not agree to the terms of this agreement you are not permitted to install copy use resell or transfer the Data If you wish to reject the te...

Page 525: ...specifically licensed to do so by HERE in a separate written agreement and without limiting the preceding paragraph your license is conditioned on use of the Data as prescribed in this agreement and y...

Page 526: ...damages limitations so to that extent the above may not apply to you Export Control You agree not to export from anywhere any part of the Data or any direct product thereof except in compliance with...

Page 527: ...ts similar to those customarily claimed by the United States government this Data is a commercial item as that term is defined at 48 C F R FAR 2 101 is licensed in accordance with this End not User Li...

Page 528: ...End User functions of this device This device may contain content belonging to Gracenote s providers If so all of the restrictions set forth herein with respect to Gracenote Data shall also apply to s...

Page 529: ...A FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND OR CONTENT FROM THE COMPANIES RESPECTIVE SERVERS OR IN THE CASE OF GRACENOT...

Page 530: ...interference received including interference that may cause undesired operation WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user...

Page 531: ...affected by the lack of maintenance Why Maintain Your Vehicle at Your Dealership Factory Trained Technicians Service technicians participate in extensive factory sponsored certification training to he...

Page 532: ...d perform the oil change interval at six months or 5000 miles 8000 kilometers from your last oil change Never exceed one year or 10000 miles 16000 kilometers between oil change intervals Your vehicle...

Page 533: ...that is the same as that required to fill and operate the system or using a Ford approved flushing chemical Owner Checks and Services Certain basic maintenance checks and inspections should be perform...

Page 534: ...e For oil and fluid leaks Windshield for cracks chips or pits Half shaft dust boots Washer spray and wiper operation Brake coolant recovery reservoir automatic transmission with an underhood dipstick...

Page 535: ...534 Scheduled Maintenance 2014 Flex 471 Owners Guide gf 2nd Printing November 2013 USA fus...

Page 536: ...g table is intended to provide examples of vehicle use and its impact on engine oil change intervals it is provided as a guideline only Actual engine oil change intervals depend on several factors and...

Page 537: ...haust system and heat shields Inspect rear axle and U joints Lubricate if equipped with grease fittings All wheel drive vehicles Inspect half shaft boots if equipped Inspect steering linkage ball join...

Page 538: ...km Change automatic transmission fluid Replace accessory drive belt s if not replaced within the last 100000 miles 160000 km 1 These maintenance items can be performed within 3000 miles 4800 kilomete...

Page 539: ...OURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS...

Page 540: ...LEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAG...

Page 541: ...LEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAG...

Page 542: ...8000 kilometers perform the engine air filter replacement For example the Intelligent Oil Life Monitor was reset at 25000 miles 40000 kilometers Towing a trailer or using a camper or car top carrier A...

Page 543: ...equipped Replace engine air filter Every 5000 miles 8000 km Inspect the wheels and related components for abnormal noise wear looseness or drag Rotate tires inspect tires for wear and measure tread d...

Page 544: ...RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO H...

Page 545: ...LEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAG...

Page 546: ...ived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL M2C192 A part number FITZ 19580 B or equivalent Add four ounces 118 mL of additive friction modifier XL 3 ES...

Page 547: ...rs or 100000 miles 160000 km whichever comes first After initial change Every three years or 50000 miles 80000 km Engine Coolant Change Log DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALI...

Page 548: ...5 manual heating and air conditioning system 135 Air filter cabin 143 All Wheel Drive AWD driving off road 201 Ambient mood lighting 485 AM FM 444 Antifreeze see Engine coolant 294 Anti lock brake sys...

Page 549: ...ompartment 318 instrument panel 320 interior 320 plastic parts 317 washing 316 waxing 318 wheels 322 wiper blades 319 Climate control see Air conditioning or Heating 135 Climate voice commands 497 Clo...

Page 550: ...ions 360 refill capacities 357 specifications 357 Event data recording 12 Exhaust fumes 184 F Fail safe cooling 298 Fleet MyKey programming 71 Floor mats 265 Fluid capacities 357 Four Wheel Drive vehi...

Page 551: ...multiparty conference call 394 Jump starting your vehicle 268 K Keyless entry system autolock 77 keypad 83 locking and unlocking doors 84 programming entry code 83 Keys 64 86 positions of the ignition...

Page 552: ...otorcraft parts 360 Passenger Occupant Classification Sensor 54 Phone Bluetooth menu options adding connecting deleting turning on off 402 Phone redial 396 Phone settings 469 490 Phone voice commands...

Page 553: ...24 inflatable safety belt 46 Occupant Classification Sensor 54 safety belt maintenance 48 seat belt maintenance 48 warning light and chime 42 43 Safety restraints LATCH anchors 30 Safety seats for ch...

Page 554: ...information 461 SYNC customer support 387 SYNC Services 409 471 System settings 486 T Temperature control see Climate control 135 137 138 495 Text messaging 398 467 Text messaging sending downloading...

Page 555: ...t 407 481 Vehicle Identification Number VIN 360 Vehicle loading 245 Ventilating your vehicle 184 Voice commands in media mode 414 Voice commands in phone mode 392 Voice recognition 438 W Warning light...

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Ford FLEX 2014, Owner'S Manual

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