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Ford 2014 TRANSIT CONNECT, Owner'S Manual

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Ford 2014 TRANSIT CONNECT Owner'S Manual Download Page 299

Action and Description

Message

Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages and paired devices.

Factory Defaults

1.

Press the 

OK

 button.

2. Press the 

OK

 button. When restore defaults appears in

the display, press the 

OK

 button again to confirm.

Completely erase all information stored on SYNC. All
phonebook, call history, text messages and all paired devices
will be deleted and the system will return to the factory
default settings.

Master reset

Download available software applications through the USB
port.

Application

Exit the current menu.

Return

SYNC™ TROUBLESHOOTING

Your SYNC system is easy to use. However,
should questions arise, see the tables
below.

Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.

Phone issues

Possible solution(s)

Possible cause(s)

Issue

Review your phone's manual
about audio adjustments.

The audio control settings
on your phone may be
affecting SYNC perform-
ance.

There is excessive back-
ground noise during a phone
call.

Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.

This may be a possible
phone malfunction.

During a call, I can hear the
other person but they
cannot hear me.

Go to the website to review
your phone's compatibility.

This is a phone-dependent
feature.

SYNC is not able to down-
load my phonebook.

296

Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013

SYNC™

 (If Equipped)

Summary of Contents for 2014 TRANSIT CONNECT

Page 1: ...2014 TRANSIT CONNECT Owner s Manual ET1J 19A321 AA July 2014 Third Printing Owner s Manual Transit Connect Litho in U S A fordowner com ford ca 2014 TRANSIT CONNECT Owner s Manual ...

Page 2: ...e specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without our written permission Errors and omissions excepted Ford Motor Company 2014 All rights reserved Part Number 07 2013 20140625154723 ...

Page 3: ......

Page 4: ...ver and Passenger Airbags 34 Front Passenger Sensing System 35 Safety Canopy 38 Crash Sensors and Airbag Indicator 39 Airbag Disposal 40 Keys and Remote Controls General Information on Radio Frequencies 41 Remote Control 41 Replacing a Lost Key or Remote Control 42 MyKey Principle of Operation 43 Creating a MyKey 43 Clearing All MyKeys 44 Checking MyKey System Status 46 Using MyKey With Remote Sta...

Page 5: ...ed Settings 81 Information Messages 82 Climate Control Principle of Operation 88 Air Vents 88 Manual Climate Control 89 Automatic Climate Control 91 Hints on Controlling the Interior Climate 92 Rear Passenger Climate Controls 94 Heated Windows and Mirrors 94 Cabin Air Filter 95 Seats Sitting in the Correct Position 96 Head Restraints 96 Manual Seats 98 Power Seats 99 Rear Seats 100 Heated Seats 10...

Page 6: ...er 144 Trailer Sway Control 145 Recommended Towing Weights 145 Essential Towing Checks 147 Towing Points 149 Transporting the Vehicle 150 Towing the Vehicle on Four Wheels 151 Driving Hints Breaking In 152 Reduced Engine Performance 152 Economical Driving 152 Cold Weather Precautions 153 Driving Through Water 153 Floor Mats 153 Roadside Emergencies Roadside Assistance 155 Hazard Warning Flashers 1...

Page 7: ...he Windows and Wiper Blades 204 Cleaning the Interior 204 Cleaning the Instrument Panel and Instrument Cluster Lens 204 Cleaning Leather Seats 205 Repairing Minor Paint Damage 206 Cleaning the Alloy Wheels 206 Vehicle Storage 206 Wheels and Tires General Information 209 Tire Care 210 Using Winter Tires 225 Using Snow Chains 225 Tire Pressure Monitoring System 226 Changing a Road Wheel 230 Technica...

Page 8: ...Entertainment 321 Phone 339 Information 346 Navigation 356 Accessories Accessories 365 Appendices End User License Agreement 367 Extended Service Plan ESP Extended Service Plan ESP 382 Scheduled Maintenance General Maintenance Information 384 Normal Scheduled Maintenance 387 Special Operating Conditions Scheduled Maintenance 390 Scheduled Maintenance Record 392 5 Tourneo Connect Transit Connect CH...

Page 9: ...6 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 ...

Page 10: ... available models sometimes even before they are generally available It may describe options not fitted to the vehicle you have purchased Note Some of the illustrations in this manual may show features as used in different models so may appear different to you on your vehicle However the essential information in the illustrations is always correct Note Always use and operate your vehicle in line w...

Page 11: ...t Engine coolant temperature Engine oil Explosive gas Fan warning Fasten safety belt Front airbag Front fog lamps Fuel pump reset Fuse compartment Hazard warning flashers Heated rear window E91392 Heated windshield Interior luggage compartment release Jack E161353 Keep out of reach of children Lighting control Low tire pressure warning 8 Tourneo Connect Transit Connect CHC Canada United States of ...

Page 12: ...icle Additionally when your vehicle is in for service or repair Ford Motor Company Ford of Canada and service and repair facilities may access or share among them data for vehicle improvement purposes For U S only if equipped if you choose to use the SYNC Vehicle Health Report you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authori...

Page 13: ...orcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada Note Including to the extent that any law pertaining to Event Data Recorders applies to SYNC or its features please note the following Once 911 Assist if equipped isenabled setON 911Assist may through any p...

Page 14: ...ON Your vehicle has been built to the highest standards using quality parts We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford FoMoCo or Motorcraft branding on the parts or their packaging Scheduled Maintenance and Mechanical Repai...

Page 15: ...t when using mobile communications equipment to avoid negating these benefits Mobile communication equipment includes but is not limited to cellular phones pagers portable email devices text messaging devices and portable two way radios WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device th...

Page 16: ...h a NHTSA Certified Child Passenger Safety Technician CPST and consult your pediatrician to make sure your child seat is appropriate for your child and is compatible with and properly installed in your vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or go to http www nhtsa dot gov In Canada check with your local St John Ambulance office for ref...

Page 17: ...a belt positioning booster seat generally children who are at least 4 ft 9 in 1 45 m tall or greater than 80 lb 36 kg or 100 lb 45 kg if recom mended by child restraint manufacturer Larger children You are required by law to properly use safety seats for infants and toddlers in the United States and Canada Many states and provinces require that small children use approved booster seats until they ...

Page 18: ...g a child safety seat with combination lap and shoulder belts Use the correct safety belt buckle for that seating position Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the buckle release button pointing up and away from the safety seat with the tongue between the child seat and the release button ...

Page 19: ...actor in the automatic locking mode grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out Note The automatic locking mode is available on the front passenger and rear seats 6 Allow the belt to retract to remove slack The belt will click as it retracts to indicate it is in the automatic locking mode 7 Try to pull the belt out of the retractor to make sure the ...

Page 20: ... Tethers for Children LATCH WARNINGS Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to hold two child safety seat attachments and may break causing serious injury or death Depending on where you secure a child restraint and depending on the child restraint design you may block access to certain safety belt buckle assemblies or LATCH lower anch...

Page 21: ...east as far apart as those in this vehicle The lower anchors at the center of the second row rear seat are spaced 22 inches 56 centimeters apart A child seat with rigid LATCH attachments cannot be installed at the center seating position LATCH compatible child seats with attachments on belt webbing can only be used at this seating position provided that the child seat manufacturer s instructions p...

Page 22: ...rap on your safety seat does not reach the appropriate top tether anchor in your vehicle Once the child safety seat has been installed using either the safety belt the lower anchors of the LATCH system or both you can attach the top tether strap The tether strap anchors in your vehicle are in the following positions shown from top view E167421 Perform the following steps to install a child safety ...

Page 23: ...ends its use BOOSTER SEATS WARNING Never place or allow a child to place the shoulder belt under a child s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash Use a belt positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat generally children who are less t...

Page 24: ... booster to another seating position with a higher seat back or head restraint and lap and shoulder belts or consider using a high back booster seat E70710 High back booster seats If with a backless booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Children and booster seats vary in size and shape Choose a b...

Page 25: ...d seat is installed all WARNINGS the way back When possible all children age 12 and under should be properly restrained in a rear seating position If all children cannot be seated and restrained properly in a rear seating position properly restrain the largest child in the front seat Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determ...

Page 26: ...because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash To avoid risk of injury do not leave children or pets unattended in your vehicle Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by X Combined weight of child and child seat Restraint Type Safety belt only Safety be...

Page 27: ...are located on the rear edge of each rear door and must be set separately for each door Left Hand Side Turn counterclockwise to lock and clockwise to unlock Right Hand Side Turn clockwise to lock and counterclockwise to unlock 24 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Child Safety ...

Page 28: ...used as a pair 1 Use the shoulder belt on the outside shoulder only Never wear the shoulder belt under the arm 2 Never swing the safety belt around your neck over the inside shoulder 3 Never use a single belt for more than one person WARNINGS When possible all children 12 years old and under should be properly restrained in a rear seating position Failure to follow this could seriously increase th...

Page 29: ... belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle E142588 2 To unfasten press the release button and remove the tongue from the buckle Using Safety Belts During Pregnancy WARNING Always ride and drive with your seat back upright and the safety belt properl...

Page 30: ...ear seat safety belts have both types of locking modes described as follows Vehicle Sensitive Mode This is the normal retractor mode which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement For example if the driver brakes suddenly or turns a corner sharply or the vehicle receives an impact of approximately 5 mph 8 km h or more the combination...

Page 31: ...elt is too short when fully extended a safety belt extension assembly can be obtained from an authorized dealer Only use extensions manufactured by the same supplier as the safety belt Manufacturer identification is located at the end of the webbing on the label or the retractor behind the trim Only use an extension if the safety belt is too short for you when fully extended SAFETY BELT HEIGHT ADJ...

Page 32: ...INDER Belt Minder This feature supplements the safety belt warning function by providing additional reminders that intermittently sound a tone and illuminate the safety belt warning light when you are in the driver seat or you have a front seat passenger and a safety belt is unbuckled The system uses information from the front passenger sensing system to determine if a front seat passenger is pres...

Page 33: ...While the system allows you to switch this feature off the intent of the system is to remind you to wear your safety belt to improve your chance to survive an accident We recommend you leave the system switched on for yourself and others who may use the vehicle Note The driver and front passenger warnings switch on and off independently When you perform this procedure for one seating position do n...

Page 34: ...s slide bar if equipped shoulder belt height adjusters if equipped shoulder belt guide on seat back if equipped child safety seat LATCH and tether anchors and attaching hardware should be inspected after a crash Read the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Ford Motor Company recommends that all safety bel...

Page 35: ... indicator lamp Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for the airbags crash sensors safety belt pretensioners front safety belt usage sensors driver seat position sensor front passenger sensing system and indicator lights How Does the Personal Safety System Work The Personal Safety ...

Page 36: ... a crash The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries Airbags do not inflate slowly there is a risk of injury from a deploying airbag Note You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys This is normal The airbags inflate...

Page 37: ...nimum distance of at least 10 inches 25 centimeters between an occupant s chest and the driver airbag module To properly position yourself away from the airbag Move your seat to the rear as far as you can while still reaching the pedals comfortably Recline the seat slightly one or two degrees from the upright position After all occupants have adjusted their seats and put on safety belts it is very...

Page 38: ...ts underneath the front passenger seat or between the seat and the center console Check the passenger airbag indicator lamp for proper airbag status Failure to follow these instructions may interfere with the front passenger seat sensing system Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system This system works with sensors ...

Page 39: ...anytime the system senses that a person of adult size is sitting properly in the front passenger seat When the front passenger sensing system enables the front passenger frontal airbag may inflate the ON indicator lamp will be unlit and stay unlit If a person of adult size is sitting in the front passenger seat but the airbag OFF indicator lamp is illuminated it is possible that the person is not ...

Page 40: ...by the front passenger sensing system The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above Make sure the front passenger sensing system is operating properly See Crash Sensors and Airbag Indicator page 39 If the airbag readiness light is illuminated do the following The driver and adult passengers should check for objects lodged und...

Page 41: ...bags including the A B C and D pillar trim and headliner must be inspected and serviced by an authorized dealer If the curtain airbag is not replaced the unrepaired area will increase the risk of injury in a crash The Safety Canopy will deploy during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor The Safety Canopy is mounted to the roof...

Page 42: ...ontrol module also monitors the readiness of the above safety devices plus the crash and occupant sensors A warning indicator light in the instrument cluster indicates the readiness of the safety system If this warning indicator light is not functioning and there is another fault within the system the message cluster may display an airbag failure warning See Information Displays page 77 You will h...

Page 43: ...s to activate in frontal near frontal and side crashes and in rollovers The design of the side airbags is to inflate in certain side impact crashes Side airbags may activate in other types of crashes if your vehicle experiencessufficientsidewaysmotion or deformation The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events The Safety Canopy may activate in oth...

Page 44: ...control can also be used by other short distance radio transmissions for example amateur radios medical equipment wireless headphones remote controls and alarm systems If the frequencies are jammed you will not be able to use your remote control You can lock and unlock the doors with the key Note Make sure to lock your vehicle before leaving it unattended Note If you are in range the remote contro...

Page 45: ...attery Refer to the instructions inside the transmitter for the correct orientation of the battery Press the battery down to make sure it is fully in the housing 4 Snap the battery cover back onto the transmitter Car Finder Press the lock button on the key twice within three seconds The horn sounds and the direction indicators will flash We recommend you use this method to locate your vehicle rath...

Page 46: ...rt Satellite radio adult content restrictions Configurable Settings With an admin key you can configure certain MyKey settings when you first create a MyKey and before you recycle the key or restart the engine You can also change the settings afterward with an admin key A vehicle speed limit can be set Warnings will be shown in the display followed by an audible tone when your vehicle reaches the ...

Page 47: ...ormation display to access the configurable MyKey settings scroll to Action and Description Message Press the OK button Settings Use the up and down arrow buttons to scroll to a configurable feature MyKey Press the OK or right arrow button to make a selection Choose your applicable setting Note You can clear or change your MyKey settings at any time during the same key cycle as you created the MyK...

Page 48: ...ttings Press the OK button MyKey Press and hold the OK button until the following message displays Clear MyKey All MyKeys Cleared Note When you clear your MyKeys you remove all restrictions and return all MyKeys to their original admin key status 45 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 MyKey If Equipped ...

Page 49: ...key to clear your MyKey If the distance does not accumulate as expected then the intended user is not using the MyKey or an admin key user recently cleared and then recreated a MyKey MyKey Dist Indicates the number of MyKeys programed to your vehicle Use this feature to detect how many MyKeys you have for your vehicle and determine when a MyKey has been deleted 0 MyKeys Indicates how many admin ke...

Page 50: ...used to start your vehicle does not have admin privileges I cannot program the configurable settings No keys are programmed to the vehicle See Creating a MyKey page 43 The key used to start your vehicle does not have admin privileges I cannot clear the MyKeys No MyKeys are programmed to the vehicle See Creating a MyKey page 43 Purchase a new key from your authorized dealer I lost the only admin ke...

Page 51: ...stage and two stage unlocking See Remote Control page 41 Locking the Doors Press the button to lock all the doors Press the button twice within three seconds to double lock the doors The horn will chirp twice if all the doors and the luggage compartment are closed Note If any door or the luggage compartment is not closed or if the hood is not closed on vehicles that have an anti theft alarm or rem...

Page 52: ...oor release handle twice to unlock and open the rear door The first pull unlocks the door and the second pull will unlatch the door Smart Unlocks For Integrated Keyhead Transmitter This feature helps to prevent you from locking yourself out of your vehicle if your key is still in the ignition When you open one of the front doors and lock your vehicle with the power door lock control all the doors ...

Page 53: ...ons have been met All doors are closed The ignition is on Your vehicle is moving at a speed greater than 12 mph 20 km h for more than two seconds Auto unlock The auto unlock feature will unlock all the doors when all of the following conditions have been met The ignition is on all doors are closed and your vehicle is moving at a speed greater than 12 mph 20 km h for more than two seconds Your vehi...

Page 54: ...ull the interior handle you will only turn off the emergency locking not the child safety lock You can only open the doors using the external door handle Note If the doors have been unlocked using this method the doors must be locked individually until the central locking function has been repaired Note When the central locking function fails to operate lock the doors individually using the key in...

Page 55: ...liftgate open keep the vents or windows open so outside air comes into your vehicle Failure to follow this warning could result in serious personal injury Note Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate Note Do not hang anything from the spoiler rear window or liftgate for example a bike rack This could damage the liftgate and ...

Page 56: ...ition on with a correctly coded key disarms the engine immobilization system Replacement Keys The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle as well as a remote control If your keys are lost or stolen and you do not have a spare correctly coded key you will need to have your vehicle towed to an authorized dealer You nee...

Page 57: ...successfully programmed wait 10 seconds and repeat Steps 1 through 8 If you are still unsuccessful take your vehicle to an authorized dealer Note You can program a maximum of eight coded keys to your vehicle All eight can be integrated keyhead transmitters ANTI THEFT ALARM If Equipped Alarm System The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors lugg...

Page 58: ... See Sitting in the Correct Position page 96 1 2 2 E95178 1 Unlock the steering column 2 Adjust the steering wheel to the desired position 3 E95179 3 Lock the steering column AUDIO CONTROL If Equipped Select the required source on the audio unit 55 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Steering Wheel ...

Page 59: ...stored preset play the next or the previous track Press and hold the seek button to tune the radio to the next station up or down the frequency band seek through a track VOICE CONTROL If Equipped E159531 Press the button to select or deselect voice control See SYNC page 258 CRUISE CONTROL If Equipped E142437 See Cruise Control page 132 56 Tourneo Connect Transit Connect CHC Canada United States of...

Page 60: ...INFORMATION DISPLAY CONTROL E130248 See Information Displays page 77 57 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Steering Wheel ...

Page 61: ... E167119 C A B Short wipe interval A Intermittent wipe B Long wipe interval C Use the rotary control to adjust the intermittent wipe interval Speed Dependent Wipers If Equipped When your vehicle speed increases the interval between wipes decreases AUTOWIPERS If Equipped Note Fully defrost the windshield before you switch the windshield wipers on Note Make sure you switch the windshield wipers and ...

Page 62: ...vity the wipers will operate when the sensor detects a large amount of water on the windshield When you select high sensitivity the wipers will operate when the sensor detects a small amount of water on the windshield Keep the outside of the windshield clean The rain sensor is very sensitive and the wipers may operate if dirt mist or insects hit the windshield WINDSHIELD WASHERS Note Do not operat...

Page 63: ... rear window wiper off When you switch on the front wipers and move the gearshift lever to reverse R rear intermittent wipe automatically turns on Rear Window Washer E167407 Push the lever away from you to operate the rear window washer When you release the lever wiping continues for a short period of time 60 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07...

Page 64: ...e condensation are The presence of a fine mist no streaks drip marks or large droplets A fine mist covers less than 50 of the lens Examples of unacceptable condensation are A water puddle inside the lamp Streaks drip marks or large droplets present on the interior of the lens If you see any unacceptable condensation have your vehicle checked by an authorized dealer LIGHTING CONTROL E142449 Off A P...

Page 65: ...e it to flash the headlamps AUTOLAMPS If Equipped E142451 The headlamps will switch on and off automatically in low light situations or during inclement weather The headlamps will remain on for a period of time after you switch the ignition off Use the information display controls to adjust the period of time that the headlamps will remain on See Information Displays page 77 62 Tourneo Connect Tra...

Page 66: ...t lighting will return to its brightest setting HEADLAMP EXIT DELAY After you switch the ignition off you can switch the headlamps on by pulling the direction indicator lever toward you You will hear a short tone The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed You can cancel this feature by pulling the direction i...

Page 67: ... control is in any position except off and the high beams are not turned on CORNERING LAMPS If Equipped E72898 B A B A Headlamp beam A Cornering lamp beam B The cornering lamps illuminate the inside of a corner when you are turning 64 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Lighting ...

Page 68: ...automatically after a short period of time or when you start the engine If you set the switch to position C with the ignition switched off the courtesy lamp will switch on It will switch off automatically after a short period of time to prevent your vehicle battery from losing charge To switch it back on switch the ignition on for a short period of time Reading Lamps E112208 If you switch the igni...

Page 69: ...hand side reading lamp on and off switch B Door function switch C All lamps on and off switch D Press switch C to turn all lamps off when a door is open Press the switch again to turn all lamps on You can control all lamps using switch D Luggage Compartment Lamp The luggage compartment lamp will switch on and off automatically when you open and close the doors If you unlock the doors with the remo...

Page 70: ...ift it to stop the window Accessory Delay If Equipped You can use the window switches for several minutes when you switch the ignition off or until you open either front door POWERWINDOWS VEHICLES WITH REAR POWER WINDOWS WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows They may seriously injure themselves When closing the power windows you s...

Page 71: ...se 2 Close the window a third time to the point of resistance You disabled the bounce back feature and you can now close the window manually The window travels past the point of resistance and you can close it fully Contact an authorized dealer as soon as possible if the window does not close after the third attempt Resetting the Bounce Back Feature WARNING The bounce back feature remains turned o...

Page 72: ... Closing the Windows WARNING When closing the windows and moonroof you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings To close the windows and moonroof press and hold the remote control lock button Release the button once movement starts Press the lock or unlock button to stop movement EXTERIOR MIRRORS Power Exterior...

Page 73: ... when your vehicle is moving Note Do not clean the housing or glass of any mirror with harsh abrasives fuel or other petroleum or ammonia based cleaning products You can adjust the interior mirror to your preference Some mirrors also have a second pivot point This lets you move the mirror head up or down and from side to side Pull the tab below the mirror toward you to reduce glare at night Auto D...

Page 74: ...sun shade Note You must start the relearning process within 30 seconds of switching the ignition on In case the sun shade no longer opens or closes properly follow this relearning procedure 1 Press the front of the control to the first action point twice and release it within two seconds 2 Press the rear of the control to the first action point twice and release it within two seconds 3 Press and h...

Page 75: ... temperature Trip Computer See Trip Computer page 81 Vehicle Settings and Personalization See Personalized Settings page 81 Engine Coolant Temperature Gauge WARNING Never remove the coolant reservoir cap while the engine is running or hot Steam and scalding liquids released from a hot cooling system can cause burns At normal operating temperature the needle will remain in the center section 72 Tou...

Page 76: ...r vehicle Airbag Front If it fails to illuminate when you start your vehicle continues to flash or remains on it indicates a malfunction Have the system checked by your authorized dealer Anti Lock Braking System If it illuminates when you are driving this indicates a malfunction You will continue to have the normal braking system without ABS unless the brake system warning lamp is also illuminated...

Page 77: ...fety Belt It will illuminate and a chime will sound to remind you to fasten your safety belt See Safety Belt Minder page 29 Fog Lamps Front If Equipped It will illuminate when you switch the front fog lamps on High Beam It will illuminate when you switch the high beam headlamps on It will flash when you use the headlamp flasher Information If Equipped It will illuminate when a new message is store...

Page 78: ...ns are present However if after 15 seconds the service engine soon light blinks eight times it means that the vehicle is not ready for I M testing See Emission Control System page 116 Traction and Stability Control E138639 It will flash when the system is active If it remains illuminated or does not illuminate when you switch the ignition on this indicates a malfunction During a malfunction the sy...

Page 79: ...Chime Sounds when you have not moved the transmission selector lever to park A message will be shown in the display 76 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Instrument Cluster ...

Page 80: ...Controls E138659 You can use the information display control on the steering wheel to adjust various system settings on your vehicle The instrument panel will display the system settings Press the up or down arrow buttons to scroll through and highlight the options within a menu Press the right arrow button to enter a submenu Press the left arrow button to exit a submenu Press the OK button to cho...

Page 81: ...age Display Choose your applicable setting Measure unit Choose your applicable setting Temp unit On or Off Information Chimes On or Off Warning On or Off Aux heater Convenience Time 1 Park heater Time 2 Once Heat now Auto lock Locks Auto unlock Global unlock Custom locking Full guard 78 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Information Displ...

Page 82: ...formation and Entertainment Display SYNC Media allows you to access the SYNC features Note Some options may appear slightly different or not at all if the items are optional SYNC Phone Dial a number Redial Phonebook Incoming calls Call history Outgoing calls Missed calls Speed Dial Text messaging BT Devices Set as master Phone settings Phonebook pref Set ringtone Phone status Text msg notify Emerg...

Page 83: ...ings Sound DSP settings DSP equaliser TA News Alt frequency RDS regional DAB service link Traction Control Vehicle settings ESC Hill start assist Alarm system Powerfold mirrors Indicator Chimes Auto time GPS Clock settings Set time 80 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Information Displays ...

Page 84: ... vehicle will travel on the fuel remaining in the tank Changes in driving pattern may cause the value to vary Average Fuel Indicates the average fuel consumption since the function was last reset Digital Speedometer The speed your vehicle is traveling at will display as a digital number PERSONALIZED SETTINGS Measure Units To swap between imperial and metric units scroll to this display and press t...

Page 85: ...Note Depending on the options on your vehicle not all of the messages will display or be available Certain messages may be abbreviated or shortened depending upon which instrument cluster type you have Airbag Action Message Indic ator Message Have your vehicle checked by an authorized dealer as soon as possible Amber Airbag fault Service now Alarm Action Message Indic ator Message Displays when th...

Page 86: ...d close Red Driver side rear door ajar Vehicle is moving Stop your vehicle as soon as safely possible and close Red Passenger door ajar Vehicle is moving Stop your vehicle as soon as safely possible and close Red Passenger side rear door ajar Vehicle is moving Stop your vehicle as soon as safely possible and close Red Hood open Vehicle is moving Stop your vehicle as soon as safely possible and clo...

Page 87: ... is safe to do so switch the ignition off and allow the engine to cool If the problem persists have your vehicle checked by an authorized dealer as soon as possible See Engine Coolant Check page 182 Red High engine temperature Stop safely Hill Start Assist Action Message Indic ator Message Displays when hill start assist is not avail able Have your vehicle checked by an authorized dealer as soon a...

Page 88: ...k page 181 Oil change required Indicates the brake fluid level is low and the brake system should be inspected immedi ately See Brake Fluid Check page 184 Have your vehicle checked by an authorized dealer as soon as possible Red Brake fluid level low Service now Displays when the washer fluid is low and needs to be refilled See Washer Fluid Check page 184 Washer fluid level low Parking Aid Action ...

Page 89: ...ne or more tires on your vehicle have low tire pressure See Tire PressureMonitoringSystem page 226 LOW Tire Pressure Displays when the tire pressure monitoring system is malfunctioning If the warning stays on or continues to come on see an authorized dealer See Tire Pressure Monitoring System page 226 Tire Pressure Monitor Fault Displays when a tire pressure sensor is malfunctioning or your spare ...

Page 90: ...r Message Displays when you switch the traction control system off See Using Traction Control page 124 Traction control off 87 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Information Displays ...

Page 91: ...r toward your feet In cold or humid weather conditions direct some of the air toward the windshield and the door windows Cooling the Interior Direct the air toward your face Air Conditioning The system directs air through the evaporator for cooling The evaporator extracts humidity from the air to help keep the windows free of mist The system directs the resulting condensation to the outside of you...

Page 92: ...o close the air vent slide the airflow direction control fully downward MANUAL CLIMATE CONTROL E141421 A E B D C 89 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Climate Control ...

Page 93: ...onditioning Press the button to switch the air conditioning on or off Air conditioning cools your vehicle using outside air To improve the performance of the air conditioning drive with the widows slightly open for the first two or three minutes D Air distribution control Adjust to select the desired air distribution E Select to distribute air through the instrument panel air vents Select to distr...

Page 94: ...u are unable to select recirculated air or manually adjust the temperature control Press the AUTO button to return to auto mode D MAX A C Press the button to distribute maximum air conditioning through the instrument panel air vents This mode is more economical and efficient than normal air conditioning E Recirculated air Press the button to switch between outside air and recirculated air The air ...

Page 95: ... control on the passenger side Mono mode automatically switches off The temperature on the driver side remains unchanged You can now adjust the driver side and passenger side temperatures independently The temperature settings for each side are shown in the display Switching Mono Mode Back On Press and hold the AUTO button The passenger side temperature is adjusted to the driver side temperature s...

Page 96: ...st the temperature control to the midway point of the cold settings Adjust the air distribution control to the instrument panel air vents position Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures Apply the parking brake Move the transmission selector lever to position P or neutral Adjust the temperature control to the MAX A C position Adjust the fan speed to the low...

Page 97: ...temperature and distribution Cool air distributes through the top air vents and warm air distributes through the footwell air vents B Note Switch the air conditioning on to cool the air through the rear air vents HEATED WINDOWS AND MIRRORS If Equipped Note Make sure the engine is running before operating the heated windows E170373 A B Heated windshield A Heated rear window or Heated exterior mirro...

Page 98: ... adjust a frozen in place mirror glass This may cause damage to the mirror glass or the heated exterior mirror assembly Note Cleaning your windows and mirrors See Vehicle Care page 202 CABIN AIR FILTER Your vehicle has a cabin air filter in the climate control system It is fitted behind the center console If your vehicle has rear climate control The cabin air filter is under the driver seat The pa...

Page 99: ... comfortable Keep sufficient distance between yourself and the steering wheel We recommend a minimum of 10 inches 25 centimeters between your breastbone and the airbag cover Hold the steering wheel with your arms slightly bent Bend your legs slightly so that you can press the pedals fully Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tig...

Page 100: ...ist of Energy absorbing head restraint A Steel stems B Guide sleeve adjust and unlock button C Guide sleeve unlock and remove button D Adjusting the Head Restraint Raising the Head Restraint Pull the head restraint up Lowering the Head Restraint 1 Press and hold button C 2 Push the head restraint down Removing the Head Restraint 1 Pull the head restraint up until it reaches its highest position 2 ...

Page 101: ...g could result in serious personal injury or death Do not place cargo or any objects behind the seatback before returning it to the original position Pull on the seatback to make sure that it has fully latched after returning the seatback to its original position An unlatched seat may become dangerous if you stop suddenly or have a crash Moving the Seat Backward and Forward WARNING Rock the seat b...

Page 102: ...rsonal injury WARNINGS Do not sit behind a seat that you fold forward This can increase the risk of serious personal injury in a crash E167549 1 Lift the lever 2 Fold the seatback forward POWER SEATS If Equipped WARNINGS Do not adjust the driver s seat or seatback when your vehicle is moving Do not place cargo or any objects behind the seatback before returning it to the original position 99 Tourn...

Page 103: ...uld result in serious personal injury Do not place objects on a folded seat Hard objects may become projectiles in a crash or sudden stop which may increase the risk of serious personal injury Note Fully lower the head restraint when folding the seats See Head Restraints page 96 Vehicles With Five Seats Folding the Seat Forward E167551 2 1 1 Pull the strap on the side of the seatback 2 Fold the se...

Page 104: ...the Seat 1 Disconnect the support rod from the seat frame 2 Unfold the seat backward and lock into position 3 Unfold the seat back backward and lock into position Removing the Seats E168682 1 3 2 1 Raise the seat 2 Rotate the locking lever 3 Remove the seat Refitting the Seat 1 Align the seat catches push the seat down and lock into position 2 Unfold the seat backward and lock into position 3 Unfo...

Page 105: ...67555 3 Pull the large strap on the rear of the seatback 4 Move the seat forward to the lowered position then push down on the center of the seatback to lock the latches Note A distinct click will be heard when the seat is locked in the lowered position Note Rear row occupants can sit next to a seat in the same row that has the seatback in the folded position but not when the seat is in the tilted...

Page 106: ...e the seat is locked and the red flag is not visible Third Row Seats Moving the Seat Backward and Forward WARNING Rock the seat backward and forward after releasing the lever to make sure that it is locked into position A seat that it is not locked into position can be dangerous in a crash and could cause serious personal injury or death E167640 2 1 Folding the Seat Flat 1 Move the seat fully back...

Page 107: ...e of advanced age chronic illness diabetes spinal cord injury medication alcohol use exhaustion or other physical conditions must exercise care when using the heated seat The heated seat may cause burns even at low temperatures especially if used for long periods of time Do not place anything on the seat that insulates against heat such as a blanket or cushion This may cause the heated seat to ove...

Page 108: ...roughly Operate the heated seats unless the engine is running Doing so can cause the battery to lose charge E168588 Adjust the control to the desired heat setting REARSEATARMREST IfEquipped E165004 Fold the armrest down to use the armrest and cup holder 105 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Seats ...

Page 109: ...ernight or when your vehicle is parked for extended periods Note When you switch the ignition on you can use the power point to power 12 volt appliances with a maximum current rating of 20 amps Note Do not hang any type of accessory or accessory bracket from an accessory plug Note Do not use the power point over the vehicle capacity of 12 volt DC 180 watt or a fuse may blow Note Incorrect use of t...

Page 110: ...auxiliary input jack and USB port B Auxiliary power point C OVERHEAD CONSOLE VEHICLESBUILTUPTO 20 10 2013 WARNING Do not place heavy objects in the storagecompartment Heavyobjects may become projectiles in a crash or sudden stop which may increase the risk of serious injury E175398 E163447 OVERHEAD CONSOLE VEHICLES BUILT FROM 21 10 2013 WARNING Do not place heavy objects in the storagecompartment ...

Page 111: ...E175398 Rear Door Storage Compartment If Equipped E163447 108 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Storage Compartments ...

Page 112: ...ard requirements regulating the impulse electrical field or radio noise When you start the engine avoid pressing the accelerator pedal before and during operation Only use the accelerator pedal when you have difficulty starting the engine IGNITION SWITCH E72128 0 off The ignition is off Note When you switch the ignition off and leave your vehicle do not leave your key in the ignition This could ca...

Page 113: ...ze vehicle emissions and maximize cabin comfort and fuel economy The idle speed will vary depending on certain factors These include vehicle component and ambient temperatures as well as electrical and climate system demands Cold or Hot Engine If the engine does not start within 10 seconds wait for a short period and try again If the engine does not start after three attempts wait 10 seconds and f...

Page 114: ...nsion cord as possible Do not use multiple extension cords Make sure that when in operation the extension cord plug and heater cord plug connections are free and clear of water This could cause an electric shock or fire Make sure your vehicle is parked in a clean area clear of combustibles Make sure the heater heater cord and extension cord are firmly connected Check for heat anywhere in the elect...

Page 115: ...permanent injury If fuel is swallowed call a physician immediately even if no symptoms are immediately apparent The toxic effects of fuel may not be visible for hours Avoid inhaling fuel vapors Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation In severe cases excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury Avoid ...

Page 116: ...ow Do not be concerned if your engine sometimes knocks lightly However if it knocks heavily while you are using fuel with the recommended octane rating see your authorized dealer to prevent any engine damage RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverse effect on powertrain components If you have run out of fuel You may need to cycle the ignition from off...

Page 117: ...sed from your authorized dealer if you choose to dispose of the funnel REFUELING WARNINGS Fuel vapor burns violently and a fuel fire can cause severe injuries Read and follow all the instructions on the pump island Turn off your engine when you are refueling Do not smoke if you are near fuel or refueling your vehicle Keep sparks flames and smoking materials away from fuel Stay outside your vehicle...

Page 118: ...erfill the tank to the point that the fuel is able to bypass the fuel filler nozzle The overfilled fuel may run down the drain located below and in front of the fuel filler door If the fuel fill inlet was not properly closed a service engine warning lamp may appear on the instrument cluster At the next opportunity do the following 1 Safely pull off the road 2 Put the vehicle in P Park and turn the...

Page 119: ...eters 4800 kilometers Also fuel expense frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy 1 Fill the fuel tank completely and record the initial odometer reading 2 Each time you fill the tank record the amount of fuel added 3 After at least three to five tank fill ups fill the fuel tank and record the current odometer reading 4 Subtract your initial odomete...

Page 120: ...s and anyone who manufactures repairs services sells leases trades vehicles or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working Information about your vehicle s emission system is on the Vehicle Emission Control Information Decal located on or near the engine This decal also lists engine displacement Please consult your ...

Page 121: ...e your vehicle is not ready for I M testing If the vehicle s engine or transmission has just been serviced or the battery has recently run down or been replaced the OBD II system may indicate that the vehicle is not ready for I M testing To determine if the vehicle is ready for I M testing turn the ignition key to the on position for 15 seconds without cranking the engine If the service engine soo...

Page 122: ...ting your vehicle into and out of P Park R Reverse With the gearshift lever in R Reverse the vehicle will move backward Always come to a complete stop before shifting into and out of R Reverse N Neutral With the gearshift lever in N Neutral the vehicle can be started and is free to roll Hold the brake pedal down while in this position D Drive The normal driving position for the best fuel economy T...

Page 123: ...hift Interlock WARNINGS Do not drive your vehicle until you verify that the brake lamps are working WARNINGS When doing this procedure you will be taking the vehicle out of park which means the vehicle can roll freely To avoid unwanted vehicle movement always fully set the parking brake prior to doing this procedure Use wheel chocks if appropriate If the parking brake is fully released but the bra...

Page 124: ...or Snow Note Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Note Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears stopping between shifts in a ste...

Page 125: ...zed dealer Brake Assist Brake assist detects when you brake rapidly by measuring the rate at which you press the brake pedal It provides maximum braking efficiency as long as you press the pedal and can reduce stopping distances in critical situations Anti lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking This lamp momentari...

Page 126: ...apparent or if you rev the engine excessively Failure to take care may result in the loss of control of your vehicle serious personal injury or death The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake When the system is active your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal Th...

Page 127: ...n You will see a message in conjunction with an illuminated icon in the display Press the button again to return the system to normal mode When you switch the traction control system off stability control remains fully active System Indicator Lights and Messages WARNING If a failure has been detected within the AdvanceTrac system the stability control light will illuminate steadily Verify that the...

Page 128: ...ve driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage Activation of the AdvanceTrac system is an indication that at least some of the tires have exceeded their ability to grip the road this could reduce the operator s ability to control the vehicle potentially resulting in a loss of vehicle control vehicle rollover ...

Page 129: ...tely turned off but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R You can turn off the traction control portion of the system independently See Using Traction Control page 124 126 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Stability Control ...

Page 130: ...lly loaded Note The outer sensors may detect the side walls of a garage If the distance between the outer sensors and the side wall remains constant for three seconds the alert will turn off As you continue the inner sensors will detect objects directly behind your vehicle PARKING AID If Equipped WARNINGS Sensing is only an aid to detect some objects when moving forward or backward at low speeds T...

Page 131: ...rs from the side of your vehicle s rear bumper the audible warning will sound continuously E130178 The rear parking aid sensor coverage area is up to 72 inches 183 centimeters from the center of your vehicle s rear bumper There is a decreased coverage area at the outer corners A The system detects large objects when you move the transmission selector lever to R reverse and your vehicle is moving t...

Page 132: ...ar a lower pitched tone from the rear audio system speakers when large objects are within the sensor coverage area of your vehicle s rear bumper Moving your vehicle closer to a large object will increase the audible warning repeat rate The parking aid system prioritizes audible warnings based on large objects that are the closest to your vehicle s front or rear bumper For example if an object is 2...

Page 133: ...he vehicle Note The operation of the camera may varydependingontheambienttemperature vehicle and road conditions E165580 E165579 The camera is on the rear cargo door or liftgate Switching the Rear View Camera On Switch the ignition and the audio unit on Move the transmission selector lever to reverse R The camera may not operate correctly in the following conditions Dark areas Intense light areas ...

Page 134: ... Park P VehiclesWithRearViewCameraDelay To turn this feature on See Settings page 311 The display will automatically switch off after disengaging reverse R gear The system will automatically switch off when your vehicle speed is above 5 0 mph 8 km h Note Depending upon which type of multimedia display you have the rear view camera delay is always on it cannot be switched off Vehicles With Parking ...

Page 135: ...uise control switches are located on the steering wheel Switching Cruise Control On Press and release ON E71340 The indicator will display in the instrument cluster Setting a Speed 1 Accelerate to the desired speed 2 Press and release SET 3 Take your foot off the accelerator pedal Changing the Set Speed Press and hold SET or SET Release the control when you reach the desired speed Press and releas...

Page 136: ...driving or if you switch the ignition off you can steer your vehicle manually but it takes more effort Extreme continuoussteeringmayincrease theeffort it takes for you to steer This occurs to prevent internal overheating and permanent damage to your steering system If this should occur you will neither lose the ability to steer your vehicle manually nor will it cause permanent damage Typical steer...

Page 137: ...pare tire can adjust the load floor to two positions The front of the load floor can be placed either on for high position or below for low position the ledges behind the rear seats The rear of the load floor always sits on the two small shelves located on the liftgate trim CARGO NETS If Equipped Installing the Net E171017 1 1 2 2 134 Tourneo Connect Transit Connect CHC Canada United States of Ame...

Page 138: ...bar forward into the narrow section of the retainers E167370 2 Attach the net to the luggage anchor points See Luggage Anchor Points page 134 E167371 3 Tighten the straps Removing the Net E167372 135 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Load Carrying ...

Page 139: ...ck the tightness of the load before driving and at each fuel stop Note If you use a roof rack the fuel consumption of your vehicle will be higher and you may experience different driving characteristics Note Never place loads directly on the roof panel Maximum Load Weights Do not exceed the following maximum roof rack load weights Maximum Load lb kg Variant 132 60 Wagon short wheel base with panor...

Page 140: ...XX lb for maximum payload The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant If you install any aftermarket or authorized dealer installed equipment on the vehicle you must subtract the weight of the equipmentfromthepayloadlisted on the Tire Label in order to determine the new payload WARNING The appropriate loading capacity of your vehicle c...

Page 141: ...Example only E142516 E142517 E143817 CARGO 138 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Load Carrying ...

Page 142: ... position The total load on each axle must never exceed its Gross Axle Weight Rating Note For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer E143818 GVW GVW Gross Vehicle Weight is the Vehicle Curb Weight plus cargo plus passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all option...

Page 143: ...ght rating limits could result in substandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury 140 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Load Carrying ...

Page 144: ... tow It assumes a vehicle with mandatory options driver and front passenger weight 150 pounds 68 kilograms each no cargo weight internal or external and a tongue load of 10 15 conventional trailer or king pin weight of 15 25 fifth wheel trailer Consult an authorized dealer or the RV and Trailer Towing Guide available at an authorized dealer for more detailed information Tongue Load or Fifth Wheel ...

Page 145: ...engers in your vehicle the amount of available cargo and luggage load capacity is 650 lb 1400 750 5 x 150 650 lb 5 Determine the combined weight of luggage and cargo being loaded on the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your vehicle will be towing a trailer load from your trailer will be transferred to your vehicle Con...

Page 146: ...pound 45 kilogram cement bags then the load calculation would be 1400 2 x 220 9 x 100 1400 440 900 60 pounds Now you have the load capacity to transport the cement and your friend home In metric units the calculation would be 635 kilograms 2 x 99 kilograms 9 x 45 kilograms 635 198 405 32 kilograms The above calculations also assume that the loads are positioned in your vehicle in a manner that doe...

Page 147: ...nt affects your vehicle when driving Load the heaviest items closest to the trailer floor Load the heaviest items centered between the left and right side trailer tires Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue Do not allow the final trailer tongue weight to go above 15 or below 10 of the loaded trailer weight Select a tow bar with the corre...

Page 148: ...ss than or equal to the maximum loaded trailer weight listed for your vehicle configuration on the following chart Note Donotexceedthemaximum loaded trailer weight for your vehicle configuration listed in the chart below Note Make sure you take the trailer frontal area into consideration do not exceed 20 feet 1 86 meters Towing a trailer that exceeds this frontal area will reduce the performance a...

Page 149: ... part of the payload of the vehicle Reduce the total payload by the final trailer tongue weight Note Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure Maximum Loaded Trailer Weight lb kg MaximumGCWR lb kg Powertrain 2 000 907 5 820 2 640 1 6L SWB van 2 000 907 5 919 2 685 1 6L LWB van 2 000 907 5 981 2 713 1 6L SWB wagon 2 000 907 6 1...

Page 150: ...ven pin trailer wiring connector for your vehicle and the trailer lighting equipment Function Color Left turn signal and stop lamp Yellow Ground White Right turn signal and stop lamp Green Running lights Brown Hitches WARNING Do not tow a trailer that exceeds the maximum limit of the towing equipment This could result in vehicle structural damage loss of vehicle control and personal injury Do not ...

Page 151: ...king Before Towing a Trailer Practice turning stopping and backing up to get the feel of your vehicle trailer combination before starting on a trip When turning make wider turns so the trailer wheels clear curbs and other obstacles When Towing a Trailer Do not drive faster than 70 mph 113 km h during the first 500 miles 800 kilometers Do not make full throttle starts Check the trailer hitch electr...

Page 152: ... allow waves to break higher than 6 inches 15 centimeters above the bottom edge of the rear bumper Note Exceeding these limits may allow water to enter your vehicle or its components affecting driveability emissions and reliability The vehicle warrantymaynotcovercomponentdamage caused by water entry Replace the rear axle lubricant anytime the rear axle has been submerged in water Water may have co...

Page 153: ...rogram your roadside assistance service provider It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment Do not tow with a slingbelt Ford Motor Company has not approved a slingbelt towing procedure If the vehicle is towed incorrectly or by any other means vehicle damage may occur Ford Motor Company produces a towing manual for all authorized tow truck operat...

Page 154: ...delivered with your vehicle See Towing Points page 149 Tow ropes or rigid towing bars must be placed on the same side For example right hand rear towing point to right hand front towing point You must use a tow rope or rigid towing bar that is of the correct strength for the weight of the towing vehicle and the vehicle that is being towed Note Using a rigid towing bar is the safest way to tow a ve...

Page 155: ...h the engine off immediately to prevent severe engine damage 3 Wait for the engine to cool down 4 Check the coolant level See Engine Coolant Check page 182 5 Have your vehicle checked by an authorized dealer as soon as possible ECONOMICAL DRIVING Fuel economy is affected by several things such as how you drive the conditions you drive under and how you maintain your vehicle There are some things t...

Page 156: ...ater and as soon as it is safe to do so Depress the brake pedal lightly to check that the brakes are functioning correctly Check that the horn works Check that your vehicle s lamps are fully operational Check the power assistance of the steering system FLOOR MATS If Equipped WARNINGS Always use floor mats that are designed to fit the foot well of your vehicle Only use floor mats that leave the ped...

Page 157: ...replacement Always make sure that objects cannot fall into the driver foot well while the vehicle is moving Objects that are loose can become trapped under the pedals causing a loss of vehicle control Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing a loss of vehicle control E142666 To install floor mats po...

Page 158: ...tow to an authorized dealer that is more than 35 mi 56 km from the disablement location the member shall be responsible for any mileage costs in excess of 35 mi 56 km Roadside Assistance includes up to 200 for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer If the towing vehicle is operational but the trailer is not then the trailer does not quali...

Page 159: ...ce at 1 800 665 2006 for additional information HAZARDWARNINGFLASHERS Note If used when the vehicle is not running the battery will lose charge There may be insufficient power to restart your vehicle The hazard warning button is located on the instrument panel Use it when your vehicle is creating a safety hazard for other motorists Press the button to turn on the hazard warning function and the fr...

Page 160: ...les WARNING Do not attach the cables to fuel lines engine rocker covers the intake manifold or electrical components as grounding points Stay clear of moving parts To avoid reverse polarity connections make sure that you correctly identify the positive and negative terminals on both the disabled and booster vehicles before connecting the cables Note In the illustration the bottom vehicle represent...

Page 161: ...necting the jumper cables Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected 4 1 3 2 E142665 1 Remove the jumper cable from the ground metal surface or connecting point if available 2 Remove the jumper cable on the negative terminal of the booster vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4...

Page 162: ... Spinout Detection If a spinout is detected the vehicle comes to a stop and the hazard warning flashers comeon ThemessageSpinoutDetected Hazards Activated will also appear on the instrument cluster The message may not appear if your vehicle runs out of power Once the hazard warning flashers have been activated you can turn them off by Pressing the hazard warning flasher button Pressing the remote ...

Page 163: ...p Center P O Box 6248 Dearborn MI 48121 Telephone 1 800 392 3673 FORD TDD for the hearing impaired 1 800 232 5952 Online Additional information and resources are available online at www fordowner com These are some of the items that can be found online U S dealer locator by Dealer Name City State or Zip Code Owner Manuals Maintenance Schedules Recalls Ford Extended Service Plans Ford Genuine Acces...

Page 164: ... right to choose whether to receive a refund or replacement vehicle California Civil Code Section 1793 22 b presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within the first 18 months of ownership of a new vehicle or the first 18000 miles 29 000 km whichever occurs first 1 Two or more repair attempts are made on t...

Page 165: ... application You will be asked for your name and address general information about your new vehicle information about your warranty concerns and any steps you have already taken to try to resolve them A Customer Claim Form will be mailed that will need to be completed signed and returned to the BBB along with proof of ownership Upon receipt the BBB will review the claim for eligibility under the P...

Page 166: ...ponsible for any damage caused by use of improper fuel Using leaded fuel may also result in difficulty importing your vehicle back into the United States If your vehicle must be serviced while you are traveling or living in Asia Pacific Region Sub Saharan Africa U S Virgin Islands Central America the Caribbean and Israel contact the nearest authorized dealer If the authorized dealer cannot help yo...

Page 167: ...io contact Helm Incorporated at HELM INCORPORATED 47911 Halyard Drive Plymouth Michigan 48170 Attention Customer Service Or to order a free publication catalog call toll free 1 800 782 4356 Monday Friday 8 00 a m 6 00 p m EST Helm Incorporated can also be reached by their website www helminc com Items in this catalog may be purchased by credit card check or money order Obtaining a French Owner s M...

Page 168: ...otor vehicle safety from http www safercar gov REPORTINGSAFETYDEFECTS CANADA ONLY If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform Transport Canada Transport Canada Contact Information http www tc gc ca eng roadsafety menu htm Website 1 800 333 0510 Phone 165 Tourneo Connect Transit Connect CHC Canada United States...

Page 169: ...artmentFuseBox E159113 The fuse box is located below the glove box Luggage Compartment Fuse Box E163779 The fuse box is located in the luggage compartment on the right hand side Remove the fuse box cover to gain access to the fuses 166 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Fuses ...

Page 170: ...ted Fuse Rating Fuse Not used F1 Not used F2 Not used F3 Not used F4 Not used F5 Not used F6 Anti lock brake system 40A F7 Stability control 30A F8 Heated rear window 30A F9 167 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Fuses ...

Page 171: ...Heated windshield left hand 40A F16 Floor console auxiliary power point 20A F17 Not used F18 Anti lock brake system 5A F19 Stability Control Horn 15A F20 Stop lamp switch 5A F21 Battery monitor system 1 6 GTDI engine only 15A F22 Power supply voltage powertrain control module 2 5 L engine only 10A Relay coils 5A F23 Not used F24 Power mirrors without door control unit 10A F25 Engine control relay ...

Page 172: ...only 5A Parking assist control module van only 5A F37 Engine control module 15A F38 Transmission control module Not used F39 Electronic power assist steering 5A F40 Body control module 20A F41 Rear window wiper 15A F42 Heated front seat wagon only 15A F43 Headlamp control module 15A F44 Heated washer nozzle 10A F45 Windshield wiper 40A F46 Heated exterior mirror without door control unit 7 5A F47 ...

Page 173: ... Heated windshield R7 Accessory delay R8 Not used R9 Starter motor R10 Air conditioning clutch R11 Cooling fan R12 Blower motor R13 Electronic engine control R14 Heated rear window R15 Ignition R16 170 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Fuses ...

Page 174: ...g Fuse Fuel pump 20A F56 Not used F57 Not used F58 Passive anti theft system transceiver 5A F59 Interior lamp 10A F60 Driver door switch pack Glove compartment lamp 171 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Fuses ...

Page 175: ...A F69 Central locking relay 20A F70 Heating control head manual air conditioning 10A F71 Dual automatic temperature control Steering wheel module 7 5A F72 Data link connector 7 5A F73 Battery backup sounder High beam headlamp 15A F74 Front fog lamp 15A F75 Reversing lamp 10A F76 Washer pump 20A F77 Not used 5A F78 Audio unit 15A F79 DVD navigation system Touchscreen Hazard flasher switch Door lock...

Page 176: ...system Passenger airbag deactivation indicator Not used F87 Body control module KL30 supply 25A F88 Not used F89 Load Compartment Fuse Box E129927 Circuits protected Fuse Rating Fuse Rear heating ventilation and air conditioning 10A F1 Driver seat adjuster 25A F2 Driver door module 25A F3 Passenger door module 25A F4 Not used F5 173 Tourneo Connect Transit Connect CHC Canada United States of Ameri...

Page 177: ...sed F14 Not used F15 Not used F16 Not used F17 Not used F18 Not used F19 Not used F20 Not used F21 Not used F22 Not used F23 Not used F24 Rear blower motor 40A F25 Accessories 40A F26 Trailer tow module Not used F27 Not used F28 Rear view camera 5A F29 Parking aid 5A F30 Not used F31 174 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Fuses ...

Page 178: ...g ventilation and air conditioning module ignition feed 7 5A F40 Not used F41 Not used F42 Not used F43 Not used F44 Not used F45 Not used F46 Circuits switched Relay Ignition switch R1 Rear heating ventilation and air conditioning motor R2 Not used R3 Not used R4 Not used R5 Not used R6 175 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Fuses ...

Page 179: ...re identified by a broken wire within the fuse Check the appropriate fuses before replacing any electrical components Standard Fuse Amperage Rating and Color Color J type fuses M type fuses Dualmicrofuses Micro fuses Fuse rating Tan Tan 5A Brown Brown 7 5A Red Red 10A Grey Blue Blue 15A Blue Light Blue Yellow 20A White White White 25A Pink Pink Green 30A Green Green 40A Red 50A Yellow 60A 176 Tour...

Page 180: ...service parts conforming to specifications Motorcraft parts are designed and built to provide the best performance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as ciga...

Page 181: ... support rod from the catch and secure correctly 2 Lower the hood and allow it to drop under its own weight for the last 8 inches to 12 inches 20 centimeters to 30 centimeters Note Make sure the hood is fully closed 178 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Maintenance ...

Page 182: ...rake Fluid Check page 184 D Battery See Changing the 12V Battery page 185 E Engine compartment fuse box See Fuses page 166 F Air cleaner See Changing the Engine Air Filter page 196 G Windshield and rear window washer fluid reservoir See Washer Fluid Check page 184 H The filler caps and the engine oil dipstick are colored for easy identification 179 Tourneo Connect Transit Connect CHC Canada United...

Page 183: ... Brake Fluid Check page 184 D Battery See Changing the 12V Battery page 185 E Engine compartment fuse box See Fuses page 166 F Air cleaner See Changing the Engine Air Filter page 196 G Windshield and rear window washer fluid reservoir See Washer Fluid Check page 184 H The filler caps and the engine oil dipstick are colored for easy identification 180 Tourneo Connect Transit Connect CHC Canada Unit...

Page 184: ...itives because they are unnecessary andcouldleadtoenginedamagethatmay not be covered by your vehicle warranty Note Make sure that the oil level is between the minimum and the maximum marks Note The oil consumption of new engines reaches its normal level after approximately 3000 mi 5 000 km Adding Engine Oil E142732 Only use oils certified for gasoline engines by the American Petroleum Institute AP...

Page 185: ... accelerator and brake pedals 7 The message confirming that the reset is complete will no longer be displayed 8 Switch the ignition off For vehicles with push button start press the start button to switch the ignition off ENGINE COOLANT CHECK Checking the Engine Coolant When the engine is cold check the concentration and level of the engine coolant at the intervals listed in the scheduled maintena...

Page 186: ... harm the engine s cooling system The use of incorrect coolant may harm engine and cooling system components and may void the warranty Use prediluted engine coolant meeting the Ford specification See Capacities and Specifications page 237 In case of emergency you can add a large amount of water without engine coolant in order to reach a vehicle service location In this instance you must have the c...

Page 187: ...dealer check and change the transmission fluid at the correct service interval See Scheduled Maintenance page 384 Your transmission does not consume fluid However if the transmission slips shifts slowly or if you notice a sign of leaking fluid contact an authorized dealer Do not use supplemental transmission fluid additives treatments or cleaning agents The use of these materials may affect transm...

Page 188: ...age battery that matches the electrical requirements of the vehicle To ensure proper operation of the battery management system BMS do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post A connection at the low voltage battery negative post can cause inaccurate measurements of the battery condition and potential incorrect syst...

Page 189: ...Note If you do not allow the engine to relearn the idle and fuel trim strategy the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy Note Always dispose of automotive batteries in a responsible manner Follow your local authorized standards for disposal Call your local authorized recycling center to find out mor...

Page 190: ...ormal position when you switch the ignition on Rear Window Wiper Blades Liftgate 1 Lift the wiper arm E130060 3 2 2 Slightly rotate the wiper blade from the wiper arm 3 Disengage the wiper blade from the wiper arm 4 Remove the wiper blade Install new wiper blades in the reverse order Note Make sure that the wiper blade locks into place Double Rear Doors E165586 1 2 1 Lift the wiper arm 2 Position ...

Page 191: ...order Note Make sure that the wiper blade locks into place ADJUSTING THE HEADLAMPS Vertical Aim Adjustment If your vehicle has been involved in a crash have the aim of the headlamp beam checked by an authorized dealer Headlamp Aiming Target E142592 8 feet 2 4 meters A Ground to the center of the headlamp bulb B 188 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition d...

Page 192: ...f the beam pattern If the top edge of the flat zone of high intensity light is not on the horizontal reference line adjust the aim of the headlamp beam E164485 5 Locate the vertical adjuster on each headlamp Use a suitable tool for example a screwdriver or hexagonal socket to turn the adjuster clockwise or counterclockwise to adjust the vertical aim of the headlamp The horizontal edge of the brigh...

Page 193: ...ulbs are difficult to access Headlamp Remove the covers to gain access to the bulbs A B C D E171011 Side marker A Headlamp low beam and side lamp B Headlamp high beam C Direction indicator D Side Marker 1 2 3 E171012 1 Remove the cover 2 Remove the bulb holder by pulling it straight out 3 Remove the bulb from the bulb holder by pulling it straight out Side Lamp E171075 3 1 4 1 Remove the cover 2 R...

Page 194: ... and remove it 3 Remove the bulb by pulling it straight out Note Do not touch the glass of the bulb Headlamp High Beam 1 3 2 E171014 1 Remove the cover 2 Turn the bulb holder counterclockwise and remove it Note Do not touch the glass of the bulb Side Direction Indicator 1 E165495 1 Turn the lamp clockwise and remove it 191 Tourneo Connect Transit Connect CHC Canada United States of America enUSA E...

Page 195: ...Do not touch the glass of the bulb Note You cannot separate the bulb from the bulb holder Rear Lamps 1 E165484 1 Remove the screws 2 3 E165485 2 Turn the bulb holders counterclockwise to remove them 3 Remove the bulbs by pulling them straight out CentralHighMountedBrakeLamp These are not serviceable items see an authorized dealer if they fail 192 Tourneo Connect Transit Connect CHC Canada United S...

Page 196: ...the bulb by pulling it straight out Front Interior LED lamps E125092 Note If your vehicle has LED lamps these are not serviceable items see an authorized dealer if they fail Reading Lamps E99453 2 3 1 1 Carefully remove the lamp 2 Turn the bulb holder counterclockwise and remove it 3 Remove the bulb by pulling it straight out 193 Tourneo Connect Transit Connect CHC Canada United States of America ...

Page 197: ...tion Lamp 24 PY24W Front direction indicator 55 H9 Headlamp high beam 55 H11 Headlamp low beam 55 H11 Front fog lamp 55 H11 Cornering lamp 5 W5W Side direction indicator 21 WY21W Rear direction indicator 21 5 W21 5W Brake and tail lamp 194 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Maintenance ...

Page 198: ...W16W Reversing lamp 5 W5W License plate lamp 6 W6W Interior lamp 5 W5W Reading lamp 10 211 Festoon Luggage compartment lamp 195 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Maintenance ...

Page 199: ...rect air filter element may result in severe engine damage The customer warranty may be void for any damage to the engine if the correct air filter element is not used EcoBoost Engines E167021 x4 1 Remove the retaining screws that secure the air filter housing cover 2 Carefully lift the air filter housing cover 3 Remove the air filter element from the air filter housing 4 Wipe any dirt or debris f...

Page 200: ...ltered air to enter the engine if not properly seated 6 Install the air filter housing cover 7 Engage the clamps to secure the air filter housing cover to the air filter housing TECHNICAL SPECIFICATIONS WARNING The air conditioning refrigerant system contains refrigerant R 134a under high pressure Only qualified personnel should service the air conditioning refrigerant system Opening the air condi...

Page 201: ...A Motorcraft SAE 5W 20 Full Synthetic Motor Oil U S XO 5W20 QFS U S WSS M2C938 A Motorcraft MERCON LV Automatic Transmission Fluid U S MERCON LV XT 10 QLVC U S WSS M97B44 D2 Motorcraft Orange Antifreeze Coolant Prediluted U S VC 3DIL B U S WSS M6C65 A2 Motorcraft DOT 4 LV High Performance Motor Vehicle Brake Fluid PM 20 WSS M14P19 A Motorcraft Premium Windshield Wash Concentrate with Bitterant U S...

Page 202: ...tee ILSAC Do not use supplemental engine oil additives because they are unnecessary andcouldleadtoenginedamagethatmay not be covered by your vehicle warranty Note Ford recommends using DOT 4 Low Viscosity LV High Performance Brake Fluid orequivalentmeetingWSS M6C65 A2 Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards ...

Page 203: ...hanges Specifications Materials Specification Name WSS M2C945 A Motorcraft SAE 5W 20 Premium Synthetic Blend Motor Oil U S XO 5W20 QSP U S WSS M2C945 A Motorcraft SAE 5W 20 Full Synthetic Motor Oil U S XO 5W20 QFS U S WSS M2C938 A Motorcraft MERCON LV Automatic Transmission Fluid U S MERCON LV XT 10 QLVC U S WSS M97B44 D2 Motorcraft Orange Antifreeze Coolant Prediluted U S VC 3DIL B U S WSS M6C65 ...

Page 204: ... displays the API certification mark E142732 An oil that displays this symbol conforms to current engine emission system and fuel economy performance standards of theInternationalLubricantStandardization and Approval Committee ILSAC Do not use supplemental engine oil additives because they are unnecessary andcouldleadtoenginedamagethatmay not be covered by your vehicle warranty Note Ford recommend...

Page 205: ...as dish washing or laundry liquid These products can discolor and spot painted surfaces Never wash a vehicle that is hot to the touch or during exposure to strong direct sunlight Dry your vehicle with a chamois or soft terry cloth towel in order to eliminate water spotting Immediately remove items such as gasoline diesel fuel bird droppings and insectdepositsbecausetheycancause damage to your vehi...

Page 206: ...our vehicle before applying wax Use a quality wax that does not contain abrasives Follow the manufacturer s instructions to apply and remove the wax Apply a small amount of wax in a back and forth motion not in circles Do not allow wax to come in contact with any non body low gloss black colored trim The wax will discolor or stain the parts over time Roof racks Bumpers Grained door handles Side mo...

Page 207: ...o not use cleaning solvents bleach or dye on the vehicle s safety belts as these actions may weaken the belt webbing WARNINGS On vehicles equipped with seat mounted airbags do not use chemical solvents or strong detergents Such products could contaminate the side airbag system and affect performance of the side airbag in a collision For fabric carpets cloth seats safety belts and seats equipped wi...

Page 208: ...ned for automotive interiors 3 If necessary apply more soap and water solution or cleaning product to a clean white cotton cloth and press the cloth onto the soiled area Allow this to set at room temperature for 30 minutes 4 Remove the soaked cloth and if it is not soiled badly use this cloth to clean the area by using a rubbing motion for 60 seconds 5 Following this wipe area dry with a clean whi...

Page 209: ...overs are coated with a clear coat paint finish To maintain their condition we recommend that you Clean the wheels weekly using Motorcraft Wheel and Tire Cleaner Apply using manufacturer s instructions Use a sponge to remove heavy deposits of dirt and brake dust accumulation Rinse thoroughly with a strong stream of water when you have completed the cleaning process To remove tar and grease use Mot...

Page 210: ...vel Confirm that there are no cooling system leaks and that fluid is at the recommended level Battery Check and recharge as necessary Keep connections clean If storing your vehicle for more than 30 days without recharging the battery we recommend that you disconnect the battery cables to maintain battery charge for quick starting Note It is necessary to reset memory features if battery cables are ...

Page 211: ...p Check fluid levels including coolant oil and gas to make sure there are no leaks and fluids are at recommended levels If you remove the battery clean the battery cable ends and inspect Contact an authorized dealer if you have any concerns or issues 208 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Vehicle Care ...

Page 212: ...s highways and off road Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low slung sports cars are designed to perform satisfactorily under off road conditions How Your Vehicle Differs from Other Vehicles Sport utility vehicles vans and trucks can differ from some other vehicles in a few noticeable ways Your vehicle may be E145299 Higher ...

Page 213: ...epartment of Transportation has set Tire Quality Grades apply to new pneumatic passenger car tires They do not apply to deep tread winter type snow tires space saver or temporary use spare tires light truck or LT type tires tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575 104 2 U S Department of Transportati...

Page 214: ...d not overloaded Excessive speed under inflation or excessive loading either separately or in combination can cause heat buildup and possible tire failure The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel Sustained high te...

Page 215: ...t for an hour or more and prior to the vehicle being driven for 1 mile 1 6 kilometers Recommended inflation pressure The cold inflation pressure found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label located on the B Pillar or the edge of the drive...

Page 216: ...O European Tire and Rim Technical Organization or JATMA Japan Tire Manufacturing Association B 215 Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge In general the larger the number the wider the tire C 65 Indicates the aspect ratio which gives the tire s ratio of height to width D R Indicates a radial type tire E 15 Indicates the wheel or rim diameter in i...

Page 217: ...ph 299km h Y Note For tires with a maximum speed capability over 149 mph 240 km h tire manufacturers sometimes use the letters ZR For those with a maximum speed capability over 186 mph 299 km h tire manufacturers always use the letters ZR H U S DOT Tire Identification Number TIN This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters...

Page 218: ... The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Temperature The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controll...

Page 219: ...Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a dual defined as four tires on the rear axle a total of six or more tires on the vehicle D Maximum Load Single lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a single defined as two tires total on the rear axle Information on T Type Tires T typ...

Page 220: ...eel diameter Location of the Tire Label You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B Pillar or the edge of the driver s door Inflating Your Tires Safe operation of your vehicle requires that your tires are properly inflated Remember that a tire can lose up to half of its air pressure without appearing flat Every day bef...

Page 221: ...ord recommended tire inflation pressure is found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label which is located on the B Pillar or the edge of the driver s door Failure to follow the tire pressure recommendations can cause uneven treadwear patte...

Page 222: ...to go up as you drive 2 Remove the cap from the valve on one tire then firmly press the tire gauge onto the valve and measure the pressure 3 Add enough air to reach the recommended air pressure Note If you overfill the tire release air by pressing on the metal stem in the center of the valve Then recheck the pressure with your tire gauge 4 Replace the valve cap 5 Repeat this procedure for each tir...

Page 223: ...e maintenance can cause tires to wear abnormally Inspect all your tires including the spare frequently and replace them if one or more of the following conditions exist Tire Wear E142546 When the tread is worn down to 1 16th of an inch 2 mm tires must be replaced to help prevent your vehicle from skidding and hydroplaning Built in treadwear indicators or wear bars which look like narrow strips of ...

Page 224: ...re and also provides a U S DOT Tire Identification Number for safety standard certification and in case of a recall This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters are the plant code designating where it was manufactured the next two are the tire size code and the last four numbers represent the week and year the tire was bui...

Page 225: ...icated on the sidewall of the tire to set the beads without additional precautions listed below If the beads do not seat at the maximum pressure indicated re lubricate and try again WARNINGS When inflating the tire for mounting pressures up to 20 psi 1 38 bar greater than the maximum pressure on the tire sidewall the following precautions must be taken to protect the person mounting the tire 1 Mak...

Page 226: ...der Drivinghabitshaveagreatdeal todowithyourtiremileageand safety Observe posted speed limits Avoid fast starts stops and turns Avoid potholes and objects on the road Do not run over curbs or hit the tire against a curb when parking Highway Hazards No matter how carefully you drive there is always the possibility that you may eventually have a flat tire on the highway Drive slowly to the closest s...

Page 227: ...onitoring system then the settings for the system sensors need to be updated Always perform the system reset procedure after tire rotation If the system is not reset it may not provide a low tire pressure warning when necessary See Tire Pressure Monitoring System page 226 Note If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment tire imbalance or ...

Page 228: ... or power transfer unit failure The tires on your vehicle have all weather treads to provide traction in rain and snow However in some climates you may need to use snow tires or snow chains If you choose to install snow tires on your vehicle they must be the same size construction and load range as the original tires listed on the tire inflation pressure label located on the edge of driver door or...

Page 229: ...r inflated Accordingly when the low tire pressure telltale illuminates you should stop and check your tires as soon as possible and inflate them to the proper pressure Driving on a significantly under inflated tire causes the tire to overheat and can lead to tire failure Under inflation also reduces fuel efficiency and tire tread life and may affect the vehicle s handling and stopping ability Plea...

Page 230: ...d sends the tire pressure readings to your vehicle The low tire pressure warning light will illuminate if any of the tire pressures are significantly low If the warning light is illuminated one or more of the tires are under inflated and need to be inflated to the correct pressure When the Temporary Spare Tire is Installed If one of the road wheels and tire needs to be replaced with the temporary ...

Page 231: ...and rear tire pressures you must retrain the system following every tire rotation See Tire Care page 210 Tire rotation without sensor training If the tires are correctly inflated and the spare tire is not in use but the light remains on have your vehicle checked by an authorized dealer as soon as possible Tire pressure monitoring system malfunction Repair the damaged road wheel and tire assembly a...

Page 232: ...your vehicle see the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver seating position or Tire Label located on the B Pillar or the edge of the driver door To maintain your vehicle s load carrying capability this vehicle requires different tire pressures in the front tires compared to th...

Page 233: ...the valve cap from the valve stem on the right rear tire Decrease the air pressure until the horn chirps 9 Remove the valve cap from the valve stem on the left rear tire Decrease the air pressure until the horn chirps Training is complete when the horn chirps after the last system sensor left rear has been trained and the system indicator stops flashing 10 Switch the ignition off If two short horn...

Page 234: ...rand size or appearance from the road tires and wheels and can be one of three types 1 T type mini spare This spare tire begins with the letter T for tire size and may have Temporary Use Only molded in the sidewall 2 Full size dissimilar spare with label on wheel This spare tire has a label on the wheel that states THIS WHEEL AND TIRE ASSEMBLY FOR TEMPORARY USE ONLY When driving with one of the di...

Page 235: ...ver in position P set the parking brake and block in both directions the wheel that is diagonally opposite other side and end of the vehicle to the tire being changed WARNINGS Never get underneath a vehicle that is supported only by a jack If your vehicle slips off the jack you or someone else could be seriously injured Do not attempt to change a tire on the side of the vehicle close to moving tra...

Page 236: ... the cable so it fits through the slot and remove the cable and bracket 6 Detach the second cable by unscrewing the bolt E142551 7 Block the diagonally opposite wheel E166369 8 Insert the wrench end between the rim and the wheel cover through the gaps and carefully remove the cover 9 Loosen each wheel lug nut one half turn counterclockwise but do not remove them until the wheel is raised off the g...

Page 237: ... Do not raise the spare wheel carrier without the wheel attached Damage can occur to the winch mechanism if lowered without a wheel attached Note Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire Note Do not lay alloy wheels face down on the ground this will damage the paint When stowing the flat tire use a sheet or mat under the wheel to protec...

Page 238: ...sent on the mounting surfaces of the wheel or the surface of the wheel hub brake drum or brake disc that contacts the wheel Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel Installing wheels without correct metal to metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel ...

Page 239: ...pect the wheel pilot bore and mounting surface prior to installation Remove any visible corrosion or loose particles 236 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Wheels and Tires ...

Page 240: ...80 mm Spark plug gap Drivebelt Routing E161372 ENGINE SPECIFICATIONS 2 5L Specifications Engine 152 Cubic inches Minimum 87 octane Required fuel 9 7 1 Compression ratio 0 049 0 053 in 1 25 1 35 mm Spark plug gap 237 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Capacities and Specifications ...

Page 241: ...e parts meet or exceed Ford Motor Company s specifications and are engineered for your vehicle Use of other parts may impact vehicle performance emissions and durability Your warranty may be void for any damage related to use of other parts Note Should a Motorcraft oil filter not be available use an oil filter that meets industry performance specification SAE USCAR 36 Note For spark plug replaceme...

Page 242: ... impact vehicle performance emissions and durability Your warranty may be void for any damage related to use of other parts Note Should a Motorcraft oil filter not be available use an oil filter that meets industry performance specification SAE USCAR 36 Note For spark plug replacement see an authorized dealer Replace the spark plugs at the appropriate intervals Refer to Scheduled Maintenance for t...

Page 243: ... sequence number H VEHICLE CERTIFICATION LABEL E167469 The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located The Safety Compliance Certification Label shall be affixed to either the door hinge pillar the door latch post or the edge of th...

Page 244: ...rtification Label The following table shows the transmission code along with the transmission description Description Code Six speed automatic trans mission 6F35 6 241 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Capacities and Specifications ...

Page 245: ...eel and cause the CD to become jammed You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs Ballpoint pens may damage CDs Please contact an authorized dealer for further information Note Do not use any irregularly shaped discs or discs with a scratch protection film attached Always handle discs by their edges only Clean the disc with an approved CD cleaner onl...

Page 246: ...ety of tasks on your work computer home computer and your in vehicle system In track mode the system displays and plays the structure as if it were only one level deep all MP3 and WMA files play regardless of being in a specific folder In folder mode the system only plays the MP3 and WMA files in the current folder AUDIOUNIT VEHICLESWITH AM FM If Equipped WARNING Driving while distracted can resul...

Page 247: ...ite station press and hold until the sound returns D Clock Press the button to select clock setup E RDS Press the button to toggle between displaying the radio station frequency or radio station name F On Off and VOL Press the button to switch the audio system on or off Turn the dial to adjust the volume G MENU Press the button to access different audio system features H AUX Press the button to ac...

Page 248: ...n the direction you have chosen Manual Tuning Use the cursor up or down arrow buttons to tune up or down the frequency band in small increments or press and hold to increment quickly until you find a station you want to listen to Station Preset Buttons This feature allows you to store your favorite stations They can be recalled by selecting the appropriate frequency band and pressing one of the pr...

Page 249: ...AM FM CD IfEquipped WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems ...

Page 250: ... Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you...

Page 251: ...ck In radio mode store your favorite radio stations To store a radio station tune to the station then press and hold a preset button until sound returns In CD mode select a track In phone mode enter a phone number F Clock Push to access clock settings You can also set the clock by pressing the MENU button and scrolling to Clock Settings G Function buttons Select different functions of the audio sy...

Page 252: ...o a Bluetooth audio device press MENU and scroll to Select Source N RADIO Press this button to listen to the radio or change radio frequencies Press the function buttons below the radio screen to select different radio functions O AUDIOUNIT VEHICLESWITH AM FM CD SYNC SATELLITE RADIO If Equipped WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly reco...

Page 253: ...ock In radio mode store your favorite radio stations To store a radio station tune to the station then press and hold a preset button until sound returns In CD mode select a track In phone mode enter a phone number F Clock Push to access clock settings You can also set the clock by pressing the MENU button and scrolling to Clock Settings G Function buttons Select different functions of the audio s...

Page 254: ...adio or change radio frequencies Press the function buttons below the radio screen to select different radio functions P DIGITAL RADIO If Equipped Note HD Radio broadcasts are not available in all markets HD Radio technology is the digital evolution of analog AM FM radio Your system has a special receiver that allows it to receive digital broadcasts where available in addition to the analog broadc...

Page 255: ... to weak signal strength Reception area If you are listening to HD1 the system switches back to the analog broadcast until the digital broadcast is available again However if you are listening to any of the possible HD2 HD7 multicast channels the station mutes and stays muted unless it is able to connect to the digital signal again When the system first receives a station aside from HD2 HD7 multic...

Page 256: ... information does not match currently playing audio Fill out the station issue form at website listed below Data service issue by the radio broadcaster There is no text information shown for currently selected frequency No action required This is normal behavior Pressing Scan disables HD2 HD7 channel search HD2 HD7 stations not found when Scan is pressed http www ibiquity com automotive report_rad...

Page 257: ...uding canceling moving or adding particular channels and its prices at any time with or without notice to you Ford Motor Company shall not be responsible for any such programming changes E142593 SIRIUS satellite radio is a subscription based satellite radio service that broadcasts a variety of music sports news weather traffic and entertainment programming Your factory installed SIRIUS satellite r...

Page 258: ... this channel Unsubscribed Channel The signal is blocked When you move into an open area the signal should return The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna No Signal No action required The process may take up to three minutes Update of channel programming in progress Updating Contact SIRIUS at 1 888 539 7474 to resolve subscription issues Your satellite s...

Page 259: ...ect and play music from your portable music player through your vehicle speakers You can use any portable music player designed for use with headphones Your audio extension cable must have male one eighth inch three and one half millimeter connectors at each end 1 Make sure your vehicle is stationary with the radio and portable music players turned off 2 Plug the extension cable from the portable ...

Page 260: ...oaded correctly Clean and re try or replace disc with known music disc If error persists contact an authorized dealer Please check CD General error message for CD fault conditions For example a mechanism fault CD drive malfunction Ambient temperature too hot unit will not work until it has cooled down CD drive high temp 257 Tourneo Connect Transit Connect CHC Canada United States of America enUSA ...

Page 261: ...usic using voice commands Stream music from your connected phone Text message Use the advanced voice recognition system Charge your USB device if your device supports this These features require activation Make sure that you review your device s manual before using it with SYNC Support The SYNC support team is available to help you with any questions you cannot answer on your own Monday Saturday 8...

Page 262: ... or safe driving abilities Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage See your device smanualforfurtherinformation Do not attempt to service or repair the system See an authorized dealer Privacy Information When a cellular phone is connected to SYNC the system creates a profile within your vehicle that is linked to that cellular phone This ...

Page 263: ... may prevent the system from correctly recognizing spoken commands After pressing the voice button wait until after the tone sounds and Listening appears before saying a command Any command spoken before this does not register with the system Speak naturally without long pauses between words At any time you can interrupt the system while it is speaking by pressing the voice button Initiating a Voi...

Page 264: ... words that appear within square brackets For example for where USB stick iPOD MP3 player appears you can say USB or USB stick Note Mobile Applications Services and Vehicle health report is only available in the United States of America System Interaction and Feedback The system provides feedback through audible tones prompts questions and spoken confirmations depending on the situation and the ch...

Page 265: ...u to confirm settings If you want the system to carry out the following Voice command Make a best guess from the command you may still occa sionally be asked to confirm settings confirmation prompts off Clarify your voice command with a short question confirmation prompts on The system creates candidate lists when it has the same confidence level of several options based on your voice command When...

Page 266: ...ng a call Using privacy mode Dialing a number Redialing Call waiting notification Caller ID Other features such as text messaging usingBluetoothandautomaticphonebook download are cell phone dependent features To check your cell phone s compatibility see your cell phone s manual and visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca Pairing a Cell Phone for the First Time Note SYNC ca...

Page 267: ...rompted on your cell phone s display enter the six digit PIN provided by SYNC in the radio display The display indicates when the pairing is successful Depending on your cell phone s capability and your market the system may prompt you with questions such as setting the current cell phone as the primary cell phone the cell phone SYNC automatically tries to connect with first upon vehicle start up ...

Page 268: ...automatic transmission or neutral with the parking brake applied manual transmission Note To scroll through the menus press the up and down arrows on your audio system Phone Voice Commands Action Voice Command You do not need to preceed this command by saying phone call someone a name This command is not available until your cell phone informa tion is completely downloaded using Bluetooth You do n...

Page 269: ...u do not need to preceed this command by saying phone dial a number See the following Phonebook Commands go to privacy on transfer to phone handsfree off hold call on put place call on hold join call calls This command is not available until your cell phone informa tion is completely downloaded using Bluetooth main menu See the following Menu Commands This command is not available until your cell ...

Page 270: ...re join call calls appears you must say join followed by either call or calls You do not need to say words that appear within square brackets For example for where go to privacy on appears you can say privacy Phonebook Commands When you ask SYNC to access content for example the phonebook name or number the requested information appears in the display to view Press the phone button and say Dial fo...

Page 271: ... the system to understand your command Making a Call Press the voice button and when prompted say Action and Description Voice Command This command is not available until your cell phone informa tion is completely downloaded using Bluetooth call someone a name dial a number When the system confirms the number say one of the following commands To confirm the number and initiate the call dial a numb...

Page 272: ...on to put an active call on hold Hold Enter numbers for passwords Scroll until the desired number appears in the display then press OK a tone sounds as confirmation Repeat as necessary Enter Tones Join two separate calls SYNC supports a maximum of three callers on a multiparty call or conference call Join calls 1 Press the phone button 2 Access the desired contact through SYNC or use voice command...

Page 273: ...alth Report and SYNC Services Press the phone button then scroll to Action and Description Message Press the OK button to redial the last number called Phone Redial Press the OK button again to confirm Access any previously dialed received or missed calls after you connect your Bluetooth enabled cell phone to SYNC 1 Call History Press the OK button then select one of the following and press the OK...

Page 274: ...mple traffic reports and directions 3 SYNC Services Auotmatically place an emergency call to a 911 operator following a crash 4 911 Assist Create and receive a diagnostic report card on your vehicle 3 Vehicle Health Report Interact with SYNC capable mobile applications on your smartphone 3 Mobile Apps Access Bluetooth devices menu listings for example Add Connect Set as Primary Delete On and Off S...

Page 275: ...you are not able to view the message You can then also choose to reply or forward the message Text msg notify Take no action the message goes into your text message inbox Text msg notify Press the voice button and when prompted say Action and Description Voice Command Press the OK button to have SYNC read the message to you Read message Reply or forward the message Action and Description Message P...

Page 276: ...s the OK button to select The display indicates when it is finished deleting all your text messages SYNC returns you to the text message menu Delete All Messages Allows you to send a new text message based on a pre defined set of 15 messages See the following Pre defined text messages table Send Text Message 1 Press the OK button 2 Scroll to your desired message 3 Press the OK button 4 Scroll thro...

Page 277: ...scroll to Action and Description Message Press the OK button Phone settings Select one of the following See the provider name signal power battery power and roaming status of your connected cell phone Phone status Press OK to select and scroll to view the information When done press OK again to return to the phone status menu Select which ring tone sounds during an incoming call You can choose one...

Page 278: ... the OK button to delete the current phonebook and call history When the message appears press the OK button again to confirm SYNC returns you to the phone settings menu Delete Phonebook Press the OK button When the message appears press the OK button again to confirm Download Phonebook Automatically download your phonebook each time your cell phone connects to SYNC Auto download Press the OK butt...

Page 279: ...ell phone Set a previously paired cell phone as your primary cell phone Set as Primary Phone Press the OK button to select and scroll to select the desired cell phone Press OK to confirm SYNC attempts to connect with the primary cell phone at every ignition cycle When you select a cell phone as a primary cell phone it appears first in the list and the system marks it with an asterisk Turn the Blue...

Page 280: ...urn these prompts on or off Confirmation Prompts 1 Press the OK button to select and scroll to select between On and Off 2 Press the OK button when the desired selection appears in the display SYNC returns you to the Advanced menu 1 Press OK to select and then scroll through the languages Choose between English Français and Español Once selected all of the radio displays and prompts are in the sel...

Page 281: ...CATIONS AND SERVICES If Equipped In order for the following features to work your cellular phone must be compatible with SYNC To check your phone s compatibility visitwww SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca SYNC Services Provides access to traffic directions and information such as travel horoscopes stock prices and more 911 Assist Can alert 911 in the event of an emergency Vehi...

Page 282: ...cluding knee airbags and rear inflatable safety belts if equipped or activates the fuel pump shut off your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone You can learn more about the 911 Assist feature visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca See SupplementaryRestraintsSystem page 33 Impo...

Page 283: ...stems are capable of receiving this information electronically 911 Assist May Not Work If Your cellular phone or 911 Assist hardware sustains damage in a crash The vehicle s battery or the SYNC system has no power The phone s previously paired or connected to the system are thrown from your vehicle 911 Assist Privacy Notice When you turn on 911 Assist it may disclose to emergency services that you...

Page 284: ...tic information Scheduled maintenance Open recalls and Field Service Actions Items noted during vehicle inspections by an authorized dealer that still need servicing You can run a report after your vehicle has been running a minimum of 60 seconds by pressing the voice button and saying Vehicle Health Report or pressing the phone button To run a report using the phone button 1 Press the phone butto...

Page 285: ...tification or incurring any future obligation Note SYNC Services requires activation before use Visit www SYNCMyRide com to register and check your eligibility for complimentary services Standard phone and message rates may apply Subscription may be required You must also have the active SYNC Services Bluetooth enabled cellular phone paired and connected to the system in order to connect to and us...

Page 286: ... services from which to choose 4 Say Services to return to the Services main menu or for help say Help Connecting to SYNC Services Using the Phone Menu 1 Press the phone button to enter the phone menu 2 Scroll to Services 3 Press OK to confirm and enter the Services menu The display indicates the system is connecting 4 Press OK SYNC initiates the call to the Services portal 5 Once you connect to t...

Page 287: ... most used or favorite information You can save address points such as work or home You can also save favorite information like sports teams or a news category You can learn more about personalization by logging onto www SYNCMyRide com Personalizing Press the voice button at any time while connected to SYNC Services to interrupt a voice prompt or an audio clip such as a sports report and say your ...

Page 288: ...n on the center console 2 Press MENU to access the SYNC menu 3 Select SYNC Media by pressing OK 4 Scroll to Mobile Apps and press OK to access a list of available applications 5 Scroll through the list of available applications and press OK to select a particular app 6 Once an app is running through SYNC you can access an app s menu by pressing the MENU button to first access the SYNC menu 7 Selec...

Page 289: ...voice commands USB stick iPod MP3 player You do not need to say words that appear within square brackets For example for where USB stick iPOD MP3 player appears you can say USB or USB stick To Connect Using the System Menu Plug the device into the USB port See USB Port page 256 Press the AUX button then scroll to Action and Description Message Press the OK button to enter the media menu Menu Press...

Page 290: ...is playing who s who is this who plays this what s what is playing now what which song track artist is this who s who is playing what s what is this You can say any of the voice commands that appear within open and close brackets that are separated by For example where what s what is appears you say what s or what is You must say any of the voice commands that appear outside of open and close brac...

Page 291: ...n repeat off 1 2 browse search show album 1 2 browse search show all artist artists 1 2 browse search show all genre genres 1 2 browse search show all song songs title titles file files track tracks shuffle all on shuffle off play similar music more like this who s who is this who plays this what s what is playing now what which song track artist is this who s who is playing what s what is this 1 ...

Page 292: ...exed through the USB port browse search show all song songs title titles file files track tracks The system searches for specific album information from the music indexed through the USB port browse search show album The system searches for specific artist information from the music indexed through the USB port play artist The system searches for specific track information from the music indexed t...

Page 293: ...uxiliary input jack or stream music from your Bluetooth enabled cell phone Browse device Select one of the following Press the OK button to access music plugged into your USB port You can also plug in devices to charge them if supported by your device Once connected the system indexes any readable media files 1 USB Press the OK button This is a phone dependent feature that allows you to stream mus...

Page 294: ... until the system finishes indexing media SYNC is capable of indexing thousands of average size media and notifies you if it reaches the maximum indexing file size 2 If you have already connected a device to the USB port you cannot access the line in feature Some digital media players require both USB and line in ports to stream data and music separately 3 Some digital media players require both U...

Page 295: ... are fewer than 255 indexed albums the system lists them alphabetically in flat file mode If there are more than 255 the system categorizes them alphabetically Albums 1 Press the OK button You can enter the album menu and select from playing all albums or from any individual indexed album 2 Scroll to choose the desired album Press the OK button Sort indexed music by genre category type SYNC lists ...

Page 296: ... a playlist for you Similar Music 1 Press the OK button 2 The system creates a new list of similar songs and begins playing This feature does not include tracks with incom plete metadata information Press the OK button Exit the current menu Return With certain playing devices if your metadata tags are not populated the tracks are not available in voice recognition play menu or similar music Howeve...

Page 297: ...ay enter the PIN Connect a previously paired Bluetooth enabled device Connect Bluetooth Device 1 Press the OK button to select and view a list of previously paired devices 2 Scroll until you find the desired device and then press OK to connect the device Turn the Bluetooth feature on and off Bluetooth On and Off 1 Press the OK button and scroll to toggle between on and off 2 Make a selection press...

Page 298: ...Select one of the following Have SYNC guide you by asking questions helpful hints or ask you for a specific action Confirmation Prompts 1 Press the OK button and scroll to toggle between on and off 2 Make a selection press the OK button SYNC takes you back to the Advanced menu Choose from the available languages The displays and prompts are in the selected language Language 1 Press the OK button a...

Page 299: ...ebsite at any time to check your phone s compatibility register your account and set preferences as well as access a customer representative via an online chat during certain hours Visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca for more information Phone issues Possible solution s Possible cause s Issue Reviewyourphone smanual about audio adjustments The audio control settings on...

Page 300: ...on your SIM card try moving them to the device memory Remove any pictures or special ring tones associ ated with the missing contact Dependinguponyourphone you may have to grant SYNC permission to access your phonebook contacts Make sure to confirm when prompted by your phone during the phonebook download Go to the website to review your phone s compatibility This is a phone dependent feature I am...

Page 301: ...ice resetting the device or removing the device s battery then trying again This may be a possible phone malfunction USB and media issues Possible solution s Possible cause s Issue Try turning off the device resetting the device removing the device s battery then trying again This may be a possible device malfunction I am having trouble connecting my device Make sure you are using the manufacturer...

Page 302: ...ce Make sure that all song details are populated Your music files may not contain the correct artist song title album or genre information SYNC does not recognize music that is on my device Some devices require you to change the USB settings from mass storage to MTP class The file may be corrupted The song may have copy right protection which does not allow it to play Vehicle Health Report and Ser...

Page 303: ...ngth I am unable to submit a report Make sure you have full signal strength and that your Bluetooth volume level has been turned up You did not register your phone correctly on the website Make sure the currently connected phone is registered on your SYNCMyRide account Try deleting your phone and performing a clean pairing This is a free feature but you must first register online to use it You did...

Page 304: ...song or artist Say the song or artist exactly as listed If you say Play Artist Prince the system does not play music by Prince and the Revolution or Prince and the New Power Generation The system may not be reading the name the same way you are saying it Make sure you are saying the complete title such as California remix featuring Jennifer Nettles If the song titles are in all CAPS you have to sp...

Page 305: ... menu open the phonebook and scroll to the name SYNC is having trouble understanding SYNC will read the name to you giving you some idea of the pronunciation SYNC is expecting Your phonebook contacts may be in CAPS The system works better if you list full names such as Joe Wilson rather than Joe Do not use special charac ters such as 123 or ICE as the system does not recog nize them If a contact i...

Page 306: ...while driving E162500 Message Item Phone A Navigation B Settings C Home D Information E Entertainment F This system uses a four corner strategy to provide quick access to several vehicle features and settings The touchscreen provides easy interaction with your cell phone entertainment information and system settings The corners display active modes within the menus for example your cell phone s st...

Page 307: ...e Clock Display Sound Vehicle Settings Help HOME E142613 Press to access the home screen Note Depending on your vehicle s option package and software the screens may vary in appearance from the descriptions in this section The features may also be limited depending on the market Check with an authorized dealer for availability INFORMATION E142608 Press to select any of the following Message Servic...

Page 308: ... modes Seek Use as you normally would in media modes Tune Eject a CD from the entertainment system Eject Press this button to switch the display screen off Press again or touch the screen to switch the display screen on Display Touch the control repeatedly to switch between media modes Source Adjust the settings for Sound Bass Treble Midrange Balance Fade DSP Digital Signal Processing Occupancy Mo...

Page 309: ...port team is available Monday Saturday 8 30am 8 00pm EST United States 1 888 270 1055 Canada 1 800 565 3673 Note Times are subject to change due to holidays Safety Information WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibili...

Page 310: ...ation or editing information All lists are limited for example phone contacts See the following chart for more specific examples Speed restricted Features Pairing a cell phone Cell phone Adding or editing phonebook contacts Phone contacts and recent phone call entries Enabling Valet Mode System Functionality Editing settings while the rear view camera or active park assist are active Editing wirel...

Page 311: ... as described without consent a court order or where required by law enforcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independentlyofFordMotorCompanyand Ford of Canada For further privacy information see the sections on 911 Assist Vehicle Health Report and Traffic Directions and Information Using Voice Com...

Page 312: ... associated with your current voice command session what are my options choices what can I say available commands This will provide a spoken listing of the possible voice commands associated with your current voice command session voice settings help Helpful Hints Make sure the interior of your vehicle is as quiet as possible Wind noise from open windows and road vibrations may prevent the system ...

Page 313: ...eraction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback Interaction Mode Novice mode provides detailed interaction and guidance Advanced mode has less audible interaction and more tone prompts Confirmation Prompts The system uses these short questions to confirm your voice command If turned off the system simply makes a best guess as ...

Page 314: ... with the Touchscreen Options The voice command system has a dual mode feature which allows you to switch between using voice commands and making on screen selections This is available only when the system displays a list of candidates generated during a voice command session For example when entering a street address or trying to call a contact from a cell phone paired to the system SETTINGS A B ...

Page 315: ...can adjust the touchscreen display through the touchscreen or by pressing the voice button on the steering wheel controls and when prompted say Display settings E142607 To make adjustments using the touchscreen press 1 Settings icon 2 Display Then select from the following Brightness allows you to make the screen display brighter or dimmer Mode allows you to turn the display off It also allows you...

Page 316: ...gs Enable Valet Mode MyKey Traction Control Electronic Stability Control Hill Start Assist Active Park Assist When activated your system displays directions for you regarding the active park assist process You can find more information on the active park assist system in another chapter See Parking Aids page 127 Vehicle Health Report Turn Automatic Reminders on and off and set the mileage interval...

Page 317: ...stem Then select from the following System Select to have the touchscreen display in English Spanish or French Language Select to display units in kilometers or miles Distance Select to display units in Celsius or Fahrenheit Temperature Adjust the volume of voice prompts from the system System Prompt Volume Select to have the system beep to confirm choices made through the touchscreen Touch Screen...

Page 318: ...sionally ask you to confirm settings Candidate lists are possible results from your voice commands The system simply makes a best guess at your request with these turned off Media Candidate Lists Candidate lists are possible results from your voice commands The system simply makes a best guess at your request with these turned off Phone Candidate Lists This allows you to adjust the system s voice ...

Page 319: ... Management With this feature on the Gracenote Database supplies cover art for your music files This overrides any art from your device This feature defaults to Media Player Cover Art Priority Navigation E142607 To access press 1 Settings icon 2 Settings 3 Navigation Then select from the following Navigation Turn breadcrumbs on and off Map Preferences Have the system display your turn list top to ...

Page 320: ...ve the system display closed roads Have the system display areas where difficult driving conditions may occur Have the system display areas where snow and ice on the road may occur Have the system display any smog alerts Have the system display weather warnings Have the system display where there may be reduced visibility Have the system turn on your radio for traffic announce ments Enter specific...

Page 321: ...settings or have the system always connect never connect when roaming or query on connect Press for more information Internet Data Connection Access features such as automatic phonebook download re download your phonebook add contacts from your phone as well as delete or upload your phonebook Manage Phonebook Have the system alert you when in Roaming mode Roaming Warning Wireless Internet Your sys...

Page 322: ...ns to your Wi Fi system Instead of using Wi Fi your system can also use a USB mobile broadband connection to access the internet You must turn on your mobile broadband device on your personal computer before connecting it to the system This screen allows you to set up what is your typical area for your USB mobile broadband connection USB mobile broadband settings may not display if the device is a...

Page 323: ...es for any software and applications installed on your system Software Licenses Certain features are not accessible when your vehicle is moving Driving Restrictions Turn on and turn off the 911 Assist feature See Informa tion page 346 911 Assist In Case of Emergency ICE Quick Dial allows you to save up to two numbers as ICE contacts for quick access if there is an emergency Select Edit to access y...

Page 324: ...re in G Radio memory presets and CD controls H Note Some features may not be available in your area Contact an authorized dealer for more information You can access these options using the touchscreen or voice commands Browsing Device Content When listening to any type of audio you can browse through other devices without having to change sources For example if you are currently listening to the r...

Page 325: ...g chart This command is only usable if you have an active subscription to SIRIUS satellite radio BROWSE League Games Sirius category channels SD card Sirius Channel Guide USB Help This command is only usable if you have an active subscription to SIRIUS satellite radio For more commands in SD card or USB mode see the SD Card and USB Port section of this chapter 322 Tourneo Connect Transit Connect C...

Page 326: ...he word means that the word is optional For example if you say Play Metallica this is the same as the voice command Play artist name AM FM Radio E142611 Touch the AM or FM tab to listen to the radio To change between AM and FM presets just touch the AM or FM tab Memory Presets Save a station by pressing and holding one of the memory preset areas There is a brief mute while the radio saves the stat...

Page 327: ...wnload later When you select On TAG appears on screen when HD Radio is active You can touch TAG to save the information of the song that is playing When you plug in your portable music player the information transfers if supported by your device When you are connected to iTunes the tags appear to remind you of the songs you would like to download See HD Radio information later in this chapter Dire...

Page 328: ...ically transfers the tag to your player if already connected and a pop up confirms the transfer When you access iTunes with your portable music player the tags appear to you as a reminder The system allows you to tag up to approximately 100 songs For a list of devices that support tagging see www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca When HD Radio broadcasts are active you can acc...

Page 329: ...ons it first plays the station in the analog version Once the receiver verifies the station is an HD Radio station it shifts to the digital version Depending on the station quality you may hear a slight sound change when the station changes from analog to digital Blending is the shift from analog to digital sound or digital back to analog sound Station blending In order to provide the best possibl...

Page 330: ...r Text information does not match currently playing audio Fill out the station issue form at website listed below Data service issue by the radio broadcaster There is no text information shown for currently selected frequency No action required This is normal behavior Pressing Scan disables HD2 HD7 channel search HD2 HD7 stations not found when Scan is pressed http www ibiquity com automotive repo...

Page 331: ... 107 9 HD 1 Help FM autoset 1 If available 2 If you have said Browse see the Browse chart later in this section 3 If you have said Tune see the following Tune chart TUNE FM autoset 530 1710 FM autoset preset 87 9 107 9 HD FM preset AM FM1 AM 530 1710 FM1 preset AM preset FM2 AM autoset FM2 preset AM autoset preset 328 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Editio...

Page 332: ...ease the seek buttons to hear the previous or next song Press and hold the seek buttons to reverse or fast forward in the current track Press play or pause to play or pause the audio Press Replay to return to live audio if you have been using the feature to replay audio Scan Touch this button to hear a brief sampling of channels Options Touch this button to view and adjust various media settings S...

Page 333: ...to listen to Touch Skip if you want to skip this channel Touch Lock if you do not want anyone to listen to this channel Touch Title or Artist to see song and artists on other stations SIRIUS Satellite Radio Information Note SIRIUS reserves the unrestricted right to change rearrange add or delete programming including canceling moving or adding particular channels and its prices at any time with or...

Page 334: ...vertake a weaker one and the audio system may mute Station overload Your display may show ACQUIRING to indicate the interference and the audio system may mute Satelliteradiosignalinterfer ence Troubleshooting tips Action Cause Radio display No action required This message should disappear shortly Radio requires more than two seconds to produce audio for the selected channel Acquiring If this messa...

Page 335: ...ls in the selected category are either skipped or locked No Channels Available No action required SIRIUS has updated the channels available for your vehicle Subscription Updated SIRIUS Satellite Radio Voice Commands E142599 If you are listening to SIRIUS satellite radio press the voice button on the steering wheel controls When prompted say any of the following commands If you are not listening to...

Page 336: ...ORTS GAME Tune to the college name game Tune to the team city game Tune to the team city team name game Tune to the team name game Help TUNE 0 223 Channel Name Preset SAT SAT 1 SAT 1 preset SAT 2 SAT 2 preset SAT 3 SAT 3 preset Help 333 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 MyFord Touch If Equipped ...

Page 337: ...r Bass Midrange Treble Balance and Fade DSP Digital Signal Processing Occupancy Mode Speed Compensated Volume Note Your vehicle may not have all these sound settings Compression Touch this button to turn the compression feature on and off Browse Touch this button to look through all available CD tracks CD Voice Commands E142599 If you are listening to a CD press the voice button on the steering wh...

Page 338: ...390 The SD card slot is located either in the center console or behind a small access door in the instrument panel To access and play music from your device press the lower left corner of the touchscreen E142620 SD logo is a trademark of SD 3C LLC USB Port E174391 The USB ports are located either in the center console or behind a small access door in the instrument panel To access and play music f...

Page 339: ...under Media Player See Settings page 311 Device Information displays software and firmware information about the currently connected media device Update Media Index indexes your device each time you connect it to make sure you have the latest voice commands available for all media on the device Browse This feature allows you to view the contents of the device It also allows you to search by catego...

Page 340: ... Play folder name Repeat one Play genre name Shuffle Play movie name Shuffle off Play music video name What s this Play playlist name Help Play podcast name Play video podcast name If you have said you would like to browse your USB or SD card the system prompts you to specify what you would like to browse When prompted see the following Browse chart These commands are only available in USB mode an...

Page 341: ...diaPlayers Formats and Metadata Information SYNC is capable of hosting nearly any digital media player including iPod Zune plays from device players and most USB drives Supported audio formats include MP3 WMA WAV and AAC It is also able to organize your indexed media from your playing device by metadata tags Metadata tags which are descriptive software identifiers embedded in the media files provi...

Page 342: ...tton and after the tone say Next song Pause Play or Previous song PHONE A B C D E F E161968 Message Item Phone A Quick Dial B Phonebook C History D Messaging E Settings F Hands free calling is one of the main features of SYNC Once you pair your cell phone you can access many options using thetouchscreenorvoicecommands While the system supports a variety of features many are dependent on your cell ...

Page 343: ...C is to pair your Bluetooth enabled cell phone with SYNC This allows you to use your cell phone in a hands free manner Note Put the transmission in position P Turn on your vehicle ignition and the radio Touch the upper left corner of the touchscreen Action and Description Message Add phone Follow the on screen instructions Find SYNC Make sure that Bluetooth is set to On and that your cell phone is...

Page 344: ...t the PIN provided by SYNC matches the PIN displayed on your cell phone The display indicates when the pairing is successful SYNC may prompt you with more cell phone options For more information on your cell phone s capability see your cell phone s manual and visit the website Making Calls E142599 Press the voice button and when prompted say Voice command Call name dial a number To end the call or...

Page 345: ...is feature select Message Phone Settings Manage Phonebook Download photos from Phonebook On Certain smartphones may support transferring street addresses when listed with phonebook contact information If your cell phone supports this feature you can select and use these addresses as destinations and save them as favorites History After you connect your Bluetooth enabled cell phone to SYNC you can ...

Page 346: ...lete Composing a Text Message Note This is a speed dependent feature It is unavailable when your vehicle is traveling at speeds over 3 1 mph 5 km h Note Downloading and sending text messages using Bluetooth are cell phone dependent features To compose and send a text message select Action and Description Message Phone Messaging Enter a cell phone number or choose from your phonebook Send Text Allo...

Page 347: ... driving When a new message arrives an audible tone sounds and the screen displays a pop up with the caller name andID ifsupportedbyyourcellphone You can select Action and Description Message To view the text message View For SYNC to read the message to you Listen To call the contact Dial To exit the screen Ignore Phone Settings To enter the phone settings menu select Action and Description Messag...

Page 348: ...nnection profile with the personal area network or to turn off your connection You can also choose to adjust your settings or have the system always connect never connect when roaming or query on connect Press for more information Internet Data Connection To access features such as automatic phonebook download re download your phonebook add contacts from your cell phone as well as delete or upload...

Page 349: ...e on Voice command turn ringer on silent mode off 1 mute call off Unmute call Help 1 These commands are only available during an active call 2 If you say messages see the following additional commands Voice command Call Forward text messages Listen to text message Listen to text messages Reply to text messages Help INFORMATION A B C D E E161889 346 Tourneo Connect Transit Connect CHC Canada United...

Page 350: ...sage rates may apply Subscription may be required You must also have the active SYNC Services Bluetooth enabled cellular phone paired and connected to the system in order to connect to and use SYNC Services See Phone page 339 Note This feature does not function properly if you have enabled caller ID blocking on your cellular phone Make sure your cellular phone is not blocking caller ID before usin...

Page 351: ...from which to choose 4 Say Services to return to the Services main menu or for help say Help Connecting to SYNC Services Using the Touchscreen E142608 If your vehicle is equipped with Navigation press the Information button If your vehicle is not equipped with Navigation press the green tab on your touchscreen 1 Select ConnecttoServices to initiate an outgoing call to SYNC Services using your phon...

Page 352: ...iving instructions See Navigation page 356 Disconnecting from SYNC Services 1 Press and hold the hang up phone button on the steering wheel 2 Say Good bye from the SYNC Services main menu SYNC Services Quick Tips Action and Description Message You can personalize your Services feature to provide quicker access to your most used or favorite information You can save address points such as work or ho...

Page 353: ...riusxm com travellink for more information Note Visit www siriusxm com traffic and click on Coverage map and details for a complete listing of all traffic areas covered by Sirius Travel Link Note Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles When you subscribe to Sirius Travel Link it can help you locate the best gas...

Page 354: ...the steering wheel controls When prompted say any of the following commands Sirius Travel Link Voice command 5 day weather forecast Fuel prices Movie listings Sports headlines Sports schedules Sports scores Traffic Weather Voice command Weather map Help If you say Sports headlines Sports schedules or Sports scores you can then say any of the commands in the following chart Sports Related Commands ...

Page 355: ...ch the corner of the touchscreen with the green tab PressAlerts andthenchoosefromany of the following services Action and Description Message The complete message View The message Delete Messages Delete All This screen displays any system messages such as an SD card fault Note The system alerts you to any messages by turning the information icon yellow After you read or delete the messages the ico...

Page 356: ...1 Assist is turned off either a voice message plays or a display message or icon comes on or both when your vehicle is started after a previously paired phone connects Note Every phone operates differently While SYNC 911 Assist works with most cellular phones some may have trouble using this feature If a crash deploys an airbag excluding knee airbags and rear inflatable safety belts where fitted o...

Page 357: ...hone sustains damage or loses connection to SYNC SYNC searches for and tries to connect to any available previously paired phone and tries to make the call to 911 Before making the call SYNC provides a short window of time approximately 10 seconds to cancel the call If you fail to cancel the call SYNC attempts to dial 911 SYNC says the following or a similar message SYNC will attempt to call 911 t...

Page 358: ... Visit www SYNCMyRide com to register There is no fee or subscription associated with Vehicle Health Report but you must register to use this feature Note This feature may not function properly if you have enabled caller ID blocking on your cellular phone Before running a report review the Vehicle Health Report Privacy Notice Note In order to allow a break in period for your vehicle you may not be...

Page 359: ...ation SD card must be in the SD card slot to operate the navigation system If you need a replacement SD card see an authorized dealer Note The SD card slot is spring loaded To remove the SD card just push the card in and release it Do not attempt to pull the card out to remove it this could cause damage Your navigation system is comprised of two main features destination mode and map mode To set a...

Page 360: ...ollroads ferries and car trains as well as to use or not use high occupancy vehicle lanes High occupancy vehicle lanes are also known as carpool or diamond lanes People who ride in buses vanpools or carpools use these lanes Note If your vehicle is on a recognized road and you do not press the Start Route button the system defaults to the Fastest Route option and begins guidance During route guidan...

Page 361: ...re information is available such as a brief description check in and checkout times or restaurant hours Press More Information for a longer review a list of services and facilities the average room or meal price as well as the website This screen displays the point of interest icon such as E143884 Hotel E142636 Coffeehouse E142637 Food Drink E142638 Nightlife E142639 Attraction E142640 This icon a...

Page 362: ...ferences Preferred Route Choose to have the system display the Shortest Fastest or most Ecological route first If you set Always Use Preferred Route to Yes the system uses the selected route type to calculate only one route to the desired destination Always Use Preferred Route Bypass route selection in destination programming The system only calculates one route based on preferred route setting Ec...

Page 363: ...Press the green bar in the upper right area ofthetouchscreentoviewmapmode Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks when available 2D city maps show detailed outlines of buildings visible land use and land elements and detailed railway infrastructure for the most essential cities around the globe These maps also contain features such as town blocks buil...

Page 364: ...he shaded bar with the arrows The ETA box under the zoom buttons appears when a route is active and displays the distance and time to your destination If the button is pressed a pop up appears with the destination listed and waypoint if applicable along with mileage and time to destination You may also select to have either the estimated time to reach your destination or your estimated arrival tim...

Page 365: ...rent location as a waypoint Save to Favorites Touch this button to save the current location to your favorites POI Icons Touch this button to select icons to display on the map You can select up to three icons to display on the map at the same time Turn these ON or OFF Cancel Route Touch this button to cancel the active route View Edit Route Access these features when a route is active View Route ...

Page 366: ...gation 3 Navigation voice volume decrease Navigation voice volume increase Repeat instruction 1 Show 3D Navigation system voice commands Show heading up Show map Show north up Show route 1 Show turn list 1 Voice guidance off Voice guidance on Where am I Zoom in Zoom out Help 1 These commands are only available when a navigation route is active 2 If you say Destination you can then say any command ...

Page 367: ...nd in the Destination chart One shot Destination Street Address When you say either Navigation destination street address or Destination street address the system asks you to say the full address The system displays an example on screen You can then speak the address naturally such as One two three four Main Street Anytown 364 Tourneo Connect Transit Connect CHC Canada United States of America enU...

Page 368: ... Graphics Side window deflectors Keyless entry Splash guards Hitch and towing accessories Wheels Interior style All weather floor mats Cargo area protectors Cargo organizers Rear seat entertainment Premium carpeted floor mats Lifestyle Ash cup and smokers packages Roof racks and carriers Peace of mind Remote start Vehicle security systems Wheel locks Bumper mounted parking sensor Locking fuel plug...

Page 369: ...ons Commission FCC and Canadian Radio Telecommunications Commission CRTC regulations and should be installed only by an authorized dealer Mobile communications systems may harm the operation of your vehicle particularly if they are not properly designed for automotive use To avoid interference with other vehicle functions for example anti lock brake systems do not locate amateur radio antennas in ...

Page 370: ...ith and or communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by third party software and service suppliers The additional software and services of third party origin as well as associated media printed materials and online or electronic documentation THIRD PARTY SOFTWARE are protected by international intellectual proper...

Page 371: ...FTWARE Transfer You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE provided you retain no copies you transfer all of the SOFTWARE including all component parts the media and printed materials any upgrades and if applicable the Certificate s of Authenticity and the recipient agrees to the terms of this EULA If the SOFTWARE is an upgrade any tra...

Page 372: ... supplements to the SOFTWARE that may be automatically downloaded to your DEVICE AdditionalSoftware Services The SOFTWAREmaypermitFORDMOTOR COMPANY third party software and service suppliers MS Microsoft Corporation their affiliates and or their designated agent to provide or make available to you SOFTWARE updates supplements add on components or Internet based services components of the SOFTWARE ...

Page 373: ...WARE INTELLECTUAL PROPERTY RIGHTS All title and intellectual property rights in and to the SOFTWARE including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE the accompanying printed materials and any copies of the SOFTWARE are owned by MS Microsoft Corporation FORD MOTOR COMPANY or their affiliates or suppliers The SOFTWARE is...

Page 374: ...dobe Contains Adobe Flash Player or AIR technology by Adobe Systems Incorporated This Licensee Product contains Adobe Flash Player Adobe AIR software under license from Adobe Systems Incorporated Copyright 1995 2009 Adobe Macromedia Software LLC All rights reserved Adobe Flash and AIR are trademarks of Adobe Systems Incorporated End User Notice Microsoft Windows Mobile for Automotive Important Saf...

Page 375: ...atistical process which is subject to errors It is your responsibility to monitor any speech recognition functions included in the system and address any errors Navigation Features Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination Please make certain all persons using this system carefully read and follow instructio...

Page 376: ...are instructs you to perform an unsafe or illegal maneuver places you in an unsafe situation or directs you into an area that you consider to be unsafe do not follow such instructions c do not input destinations or otherwise manipulate the TeleNav Software unless your vehicle is stationary and parked d do not use the TeleNav Software for any illegal unauthorized unintended unsafe hazardous or unla...

Page 377: ...written permission of TeleNav 4 Disclaimers To the fullest extent permissible pursuant to applicable law in no event will TeleNav its licensors and suppliers or agents or employees of any of the foregoing be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software TeleNav also does not warrant the accuracy of the map or othe...

Page 378: ... American Arbitration Association and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties You expressly agree to waive your right to a jury trial This Agreement and performance hereunder will be governed by and con...

Page 379: ...ver of the provision itself 8 5 If any provision herein is held unenforceable then such provision will be modified to reflect the intention of the parties and the remaining provisions of this Agreement will remain in full force and effect 8 6 The headings in this Agreement are for convenience of reference only will not be deemed to be a part of this Agreement and will not be referred to in connect...

Page 380: ...n you agree not to otherwise reproduce copy modify decompile disassemble or reverse engineer any portion of this Data and may not transfer or distribute it in any form for any purpose except to the extent permitted by mandatory laws License Limitations on Transfer Your limited license does not allow transfer or resale of the Data except on the condition that you may transfer the Data and all accom...

Page 381: ...UE CONTRACTS OR SAVINGS OR ANY OTHER DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS DATA ANY DEFECT IN THIS DATA ORTHEBREACHOFTHESETERMS OR CONDITIONS WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY EVEN IF NT OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some States Territories and Countries d...

Page 382: ...URER SUPPLIER NAME NAVTEQ CONTRACTOR MANUFACTURER SUPPLIER ADDRESS 425 West Randolph Street Chicago IL 60606 This Data is a commercial item as defined in FAR 2 101 and is subject to the End User License Agreement under which this Data was provided 2011 NAVTEQ All rights reserved If the Contracting Officer federal government agency or any federal official refuses to use the legend provided herein t...

Page 383: ...note Data the Gracenote Software and the Gracenote Servers and Gracenote Content including all ownership rights Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide including any copyrighted material or music file information You agree that Gracenote may enforce its respective rights collectively or separately under this agreement a...

Page 384: ...ndustry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user s authority to operate the equipment The term IC b...

Page 385: ...t is the only extended service plan authorized and backed by Ford Motor Company That means you get Reliable quality service at any Ford or Lincoln dealership Repairs performed by factory trained technicians using genuine parts Rental Car Reimbursement 1st day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same day covered repairs Ex...

Page 386: ...tection for your vehicle by purchasing a Ford Extended Service Plan Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada Limited Depending on the plan you purchase Ford Extended Service Plan provides benefits such as Rental reimbursement Coverage for certain maintenance and wear items Protection against repair costs after your New Vehicle Limited Warranty ...

Page 387: ...ns have received Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford Motorcraft and Ford authorizedbrandedre manufactured replacement parts These parts meet or exceed our specifications Parts installed at your dealership carry a nationwide 24 month or unlimited mile kilometer parts and labor limited warranty If you do not use Ford authorized parts they may not meet our specificati...

Page 388: ...mation We strongly recommend the use of only genuine Ford Motorcraft or Ford authorized re manufactured replacement parts engineered for your vehicle Additives and Chemicals This owner s manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle We do not recommend using chemicals or additives not approved by us as part of your vehicle s normal maintenance Pl...

Page 389: ...per operation Safety belts and seat latches for wear and function Safety warning lamps brake ABS airbag and safety belt for operation Washer spray and wiper operation Clean or replace blades as necessary Multi Point Inspection In order to keep your vehicle running right it is important to have the systems on your vehicle checked regularly This can help identify potential issues and prevent major p...

Page 390: ...gh inspection of your vehicle Your checklist gives you immediate feedback on the overall condition of your vehicle NORMAL SCHEDULED MAINTENANCE Intelligent Oil Life Monitor Your vehicle is equipped with an Intelligent Oil Life Monitor that determines when you should change the engine oil based on how your vehicle is used By using several important factors in its calculations the monitor helps redu...

Page 391: ...isplay Change engine oil and filter Rotate the tires Perform a multi point inspection recommended Inspect the automatic transmission fluid level Consult your dealer for requirements Inspect the brake pads shoes rotors drums brake linings hoses and parking brake Inspect the engine cooling system strength and hoses Inspect the exhaust system and heat shields Inspect the rear axle and U joints Lubric...

Page 392: ...At 100000 miles 160000 km Replace spark plugs Every 100000 miles 160000 km Inspect accessory drive belt s 3 Change automatic transmission fluid Every 150000 miles 240000 km Replace accessory drive belt s 4 1 Perform these maintenance items within 3000 miles 4800 kilometers of the last engine oil and filter change Do not exceed the designated distance for the interval 2 Initial replacement at six y...

Page 393: ...000 kilometers for example the Intelligent Oil Life Monitor was reset at 25000 miles 40000 kilometers Perform the engine air filter replacement Towing a trailer or using a car top carrier Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched uled Maintenance chart As required Change automatic transmission fluid Every 30000 miles 48000 ...

Page 394: ...es 8000 km Rotate tires inspect tires for wear and measure tread depth Change engine oil and filter Every 5000 miles 8000 km or six months Perform multi point inspection Change automatic transmission fluid Every 30000 miles 48000 km Reset your Intelligent Oil Life Monitor after engine oil and filter changes See Engine Oil Check page 181 391 Tourneo Connect Transit Connect CHC Canada United States ...

Page 395: ...ti point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 392 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Scheduled Maintenance ...

Page 396: ... Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 393 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Scheduled Maintenance ...

Page 397: ... Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 394 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Scheduled Maintenance ...

Page 398: ... Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 395 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Scheduled Maintenance ...

Page 399: ... Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 396 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Scheduled Maintenance ...

Page 400: ... Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 397 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Scheduled Maintenance ...

Page 401: ... Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 398 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Scheduled Maintenance ...

Page 402: ...Audio Troubleshooting 257 Audio Unit Vehicles With AM FM CD SYNC Satellite Radio 249 Audio Unit Vehicles With AM FM CD SYNC 247 Audio Unit Vehicles With AM FM 243 AUX Button 246 Clock Button 245 Frequency Band Buttons 245 Menu Button 246 Sound Button 245 Station Preset Buttons 245 Station Tuning Buttons 245 Audio Unit Vehicles With Premium AM FM CD 246 Autolamps 62 Automatic Climate Control 91 Mon...

Page 403: ...eaning Products 202 Cleaning the Alloy Wheels 206 Cleaning the Engine 203 Cleaning the Exterior 202 Cleaning Plastic Exterior Parts 203 Exterior Chrome 202 Stripes or Graphics if equipped 202 Underbody 203 Cleaning the Instrument Panel and Instrument Cluster Lens 204 Cleaning the Interior 204 Cleaning the Windows and Wiper Blades 204 Clearing All MyKeys 44 Climate Control 88 Principle of Operation...

Page 404: ...ial Towing Checks 147 Before Towing a Trailer 148 Hitches 147 Launching or Retrieving a Boat or Personal Watercraft 149 Safety Chains 147 Trailer Brakes 148 Trailer Lamps 148 Trailer Towing Connector 147 When Towing a Trailer 148 Event Data Recording See Data Recording 9 Export Unique Options 12 Extended Service Plan ESP 382 SERVICE PLANS CANADA ONLY 383 SERVICE PLANS U S Only 382 Exterior Mirrors...

Page 405: ...Using Hill Start Assist 123 Hints on Controlling the Interior Climate 92 Cooling the Interior Quickly 93 General Hints 92 Heating the Interior Quickly 93 Maximum Cooling Performance in Instrument Panel or Instrument Panel and Footwell Positions 93 Recommended Settings for Cooling 93 Recommended Settings for Heating 93 Side Window Defogging in Cold Weather 93 Vehicle Stationary for Extended Periods...

Page 406: ... the Key 51 Locking and Unlocking the Doors From Inside 48 Locking and Unlocking the Doors with the Key 49 Opening the Double Rear Doors 48 Rear Emergency Exit 51 Remote Control 48 Smart Unlocks For Integrated Keyhead Transmitter 49 Smart Unlocks For Intelligent Access Keys 50 Unlocking the Doors with the Interior Door Handles 49 Locks 48 Luggage Anchor Points 134 Lug Nuts See Changing a Road Whee...

Page 407: ...ystem 53 SecuriLock 53 PATS See Passive Anti Theft System 53 Perchlorate 11 Personalized Settings 81 Measure Units 81 Switching Chimes Off 81 Personal Safety System 32 How Does the Personal Safety System Work 32 Phone 339 Making Calls 341 Pairing Subsequent Cell Phones 341 Pairing Your Cell Phone for the First Time 340 Phone Menu Options 342 Phone Settings 344 Phone Voice Commands 345 Receiving Ca...

Page 408: ...s Getting Roadside Assistance 155 Vehicles Sold in the United States Using Roadside Assistance 155 Roadside Emergencies 155 Roof Racks and Load Carriers 136 Maximum Load Weights 136 Running In See Breaking In 152 Running Out of Fuel 113 Refilling With a Portable Fuel Container 113 S Safety Belt Height Adjustment 28 Safety Belt Minder 29 Belt Minder 29 Safety Belts 25 Principle of Operation 25 Safe...

Page 409: ... Specifications 198 The Better Business Bureau BBB Auto Line Program U S Only 162 Tire Care 210 Glossary of Tire Terminology 211 Information About Uniform Tire Quality Grading 210 Information Contained on the Tire Sidewall 212 Temperature A B C 211 Traction AA A B C 211 Treadwear 210 Tire Pressure Monitoring System 226 Changing Tires With a Tire Pressure Monitoring System 227 Tire Pressure Monitor...

Page 410: ... a Voice Session 260 System Interaction and Feedback 261 Using Winter Tires 225 Utilizing the Mediation Arbitration Program Canada Only 162 V Vehicle Care 202 Vehicle Certification Label 240 Vehicle Identification Number 239 Vehicle Storage 206 Battery 207 Body 206 Brakes 207 Cooling system 207 Engine 207 Fuel system 207 General 206 Miscellaneous 207 Removing Vehicle From Storage 207 Tires 207 Ven...

Page 411: ...ndows and Mirrors 67 Windshield Washers 59 Windshield Wipers 58 Intermittent Wipe 58 Speed Dependent Wipers 58 Winter Tires See Using Winter Tires 225 Wipers and Washers 58 408 Tourneo Connect Transit Connect CHC Canada United States of America enUSA Edition date 07 2013 Index ...

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