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Ford 2013 C-Max Hybrid, Owner'S Manual

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Ford 2013 C-Max Hybrid Owner'S Manual Download Page 421

USB/Media Issues

Issue

Possible

Cause(s)

Possible Solution(s)

SYNC does not
recognize music
that is on my
device.

•

Your music files

may not contain
the proper artist,
song title, album
or genre
information, OR

•

The file may be

corrupted, OR

•

The song may

have copyright
protection which
does not allow it
to play.

•

Make sure that all song details

are populated.

•

Some devices require you to

change the USB settings from
mass storage to MTP class.

SYNC

姞

421

2013 C-Max Full Hybrid

(34h)

Owners Guide gf, 1st Printing
USA

(fus)

Summary of Contents for 2013 C-Max Hybrid

Page 1: ...aint and safety belt maintenance 41 Personal Safety System 42 Supplementary Restraints System 43 Driver and passenger airbags 45 Front passenger sensing system 47 Knee airbag 50 Side airbags 50 Safety canopy curtain airbags 52 Crash sensors and airbag indicator 53 Airbag disposal 54 Keys and Remote Control 55 General information on radio frequencies 55 Remote control 56 Keys 56 Replacing a lost ke...

Page 2: ...ring wheel 84 Steering wheel controls 85 Wipers and Washers 87 Windshield wipers 87 Autowipers 88 Windshield washers 89 Rear window wiper and washer 89 Lighting 90 Lighting control 90 Autolamps 91 Instrument lighting dimmer 91 Headlamp exit delay 92 Daytime running lamps 92 Front fog lamps 93 Direction indicators 93 Interior lamps 93 Ambient lighting 95 2 Table of Contents 2013 C Max Full Hybrid 3...

Page 3: ... center 111 Information messages 124 Audio System 133 AM FM CD with SYNC 135 Auxiliary input jack 142 USB port 144 Satellite radio information 145 Climate Control 148 Dual automatic temperature control 148 Rear window defroster 152 Seats 154 Sitting in the correct position 154 Head restraints 155 Manual seats 158 Power seats 160 Rear seats 162 Heated seats 163 Table of Contents 3 2013 C Max Full H...

Page 4: ... Characteristics 178 Hybrid electric vehicles 185 Fuel and Refueling 187 Fuel quality 188 Refueling 189 Running out of fuel 194 Fuel consumption 196 High Voltage Battery 200 High voltage battery 200 Charging the high voltage battery 201 Transmission 208 Automatic transmission 208 Hill start assist 211 Brakes 213 Brakes 213 Hints on driving with anti lock brakes 214 Traction Control 216 Traction Co...

Page 5: ...243 Recreational towing 244 Driving Hints 246 Economical driving 246 Floor mats 248 Roadside Emergencies 250 Guidance for electric and hybrid electric vehicles 250 Getting roadside assistance 252 Hazard warning flashers 253 Fuel cut off switch 254 High voltage shut off 254 Jump starting 255 Customer Assistance 259 Reporting safety defects U S only 266 Reporting safety defects Canada only 266 Table...

Page 6: ...lant check 282 Automatic transmission fluid check 288 Brake fluid check 288 Power steering fluid check 288 Fuel filter 288 Washer fluid check 289 Changing the vehicle battery 289 Checking the wiper blades 290 Changing the wiper blades 290 Air filter s 292 Adjusting the headlamps 296 Removing a headlamp 298 Changing a bulb 298 Bulb replacement 304 Bulb specification chart 305 6 Table of Contents 20...

Page 7: ...res 316 Tire care 316 Tire Pressure Monitoring System TPMS 331 Temporary mobility kit 335 Technical specifications 344 Wheel lug nut torque 344 Capacities and Specifications 345 Engine specifications 345 Part numbers 350 Vehicle identification number 351 Vehicle certification label 352 Transmission code designation 352 Accessories 353 Accessories 353 Ford Extended Service Plan 355 Scheduled Mainte...

Page 8: ...ontained in this publication was correct at the time of going to print In the interest of continuous development we reserve the right to change specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without our written permission Error...

Page 9: ... may be used for different models so they may appear different than your vehicle However the essential information in the illustrations is always correct Note Always use and operate your vehicle in line with all applicable laws and regulations Note Pass on this manual when selling your vehicle It is an integral part of the vehicle This manual may qualify the location of a component as right or lef...

Page 10: ...oid smoking flames or sparks Battery Battery acid Brake fluid non petroleum base Brake system Cabin air filter Check fuel cap Child Safety Door Lock and Unlock Child seat lower anchor C hild seat tether anchor Cruise control Do not open when hot Engine air filter Engine coolant Engine coolant temperature Engine oil Explosive gas Fan warning Fasten safety belt Front airbag Front fog lamps Fuel pump...

Page 11: ...tle steering or brake systems In order to properly diagnose and service your vehicle Ford Motor Company Ford of Canada and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle Additionally when your vehicle is in for service or repair Ford Motor Company Ford of Cana...

Page 12: ...l crash situation occurs no data is recorded by the EDR under normal driving conditions and no personal data or information e g name gender age and crash location is recorded see limitations regarding 911 Assist and Traffic Directions and Information privacy below However parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired duri...

Page 13: ... sensors to collect the vehicle s current location travel direction and speed vehicle travel information only to help provide you with the directions traffic reports or business searches that you request If you do not want Ford or its vendors to receive this information do not activate the service Ford Motor Company and the vendors it uses to provide you with this information do not store your veh...

Page 14: ...hicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this owner s manual Genuine Ford and Motorcraft parts meet or exceed these specifications Collision Repairs We hope that you never experience a collision but accidents do happen Genuine Ford replacement collision parts meet our stringent requirements ...

Page 15: ...others safety when using such equipment Mobile communications can enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile communication equipment includes but is not limited to cellular phones pagers portable email devices text messaging devices and ...

Page 16: ... complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This owner s manual is written primarily for the U S and Canadian Markets Features or equipment listed as standard may be different on units built for Export See this owner s manual for all other required informa...

Page 17: ... your child and is compatible with and properly installed in your vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or on the internet at http www nhtsa dot gov In Canada check with your local St John Ambulance office for referral to a CPST or for further information contact your provincial ministry of transportation your local St John Ambulance ...

Page 18: ...the lap belt snug and low across the hips shoulder belt centered across the shoulder and chest and seat back upright You are required by law to properly use safety seats for infants and toddlers in the U S and Canada Many states and provinces require that small children use approved booster seats until they reach age eight a height of 4 feet 9 inches 1 45 meters tall or 80 pounds 36 kilograms Chec...

Page 19: ...gs provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child s size height weight or age Follow the child restraint manufacturer s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer A safety seat that is improperly installed or utilized is in...

Page 20: ...r vehicle Restraint Type Child Weight Use any attachment method as indicated below by X LATCH lower anchors and top tether anchor LATCH lower anchors only Safety belt and top tether anchor Safety belt and LATCH lower anchors and top tether anchor Safety belt only Rear facing child seat Up to 48 lb 21 kg X X Forward facing child seat Up to 48 lb 21 kg X X X Forward facing child seat Over 48 lb 21 k...

Page 21: ...ild restraint manufacturer Many state and provincial laws require that children use approved booster seats until they reach age eight 8 a height of 4 feet 9 inches 1 45 meters tall or 80 pounds 36 kilograms Booster seats should be used until you can answer YES to ALL of these questions when the child is seated without a booster seat Can the child sit all the way back against your vehicle seat back...

Page 22: ...e ears above the top of the seat In this case move the backless booster to another seating position with a higher seat back or head restraint and lap shoulder belts or consider using a high back booster seat High back booster seats If with a backless booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice 22 Child...

Page 23: ...ncomfortably close to the neck and a shoulder belt that could slip off the shoulder The drawings also show how the lap belt should be low and snug across the child s hips If the booster seat slides on your vehicle seat placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check wi...

Page 24: ...void risk of injury occupants should only use seating positions where they are able to be properly restrained When installing a child safety seat with combination lap and shoulder belts Use the correct safety belt buckle for that seating position Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the bu...

Page 25: ...tion the child safety seat in a seat with a combination lap and shoulder belt 2 Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together 3 While holding the shoulder and lap belt portions together route the tongue through the child seat according to the child seat manufacturer s instructions Be sure the belt webbing is not twisted Child Safety 25 2013 C Max Full Hybrid...

Page 26: ...e does not require the use of a locking clip 6 Allow the belt to retract to remove slack The belt will click as it retracts to indicate it is in the automatic locking mode 7 Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode You should not be able to pull more belt out If the retractor is not locked unbuckle the belt and repeat Steps 5 and 6 8 Rem...

Page 27: ...r installation Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician CPST to make certain the child restraint is properly installed In Canada check with your local St John Ambulance office for referral to a CPST Using Lower Anchors and Tethers for CHildren LATCH WARNING Never attach two child safety seats to the same anchor In a collision one anchor may not be strong en...

Page 28: ...ild seats the top tether strap must also be attached to the proper top tether anchor if a top tether strap has been provided with your child seat Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back below the symbols as shown Fo...

Page 29: ...s and tether anchor if applicable Tug the child seat from side to side and forward and back where it is secured to your vehicle The seat should move less than one inch when you do this for a proper installation If the safety seat is not anchored properly the risk of a child being injured in a crash greatly increases Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats Whe...

Page 30: ... tether strap just snug without lifting the front of the child seat Keeping the child seat just touching your vehicle seat gives the best protection in a severe crash 1 Route the child safety seat tether strap over the back of the seat For outboard seating positions route the tether strap under the head restraint and between the head restraint posts For the center seating positions route the tethe...

Page 31: ...ts use Ford also recommends its use CHILD SAFETY LOCKS When these locks are set the rear doors cannot be opened from the inside The childproof locks are located on the rear edge of each rear door and must be set separately for each door Driver side turn counterclockwise to lock and clockwise to unlock Passenger side turn clockwise to lock and counterclockwise to unlock Child Safety 31 2013 C Max F...

Page 32: ...riously injured or killed Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a safety belt WARNING Each seating position in your vehicle has a specific safety bel...

Page 33: ...ety belt pretensioner at the front outboard seating positions belt tension sensor at the front outboard passenger seating position Safety belt warning light and chime See Safety belt warning light and indicator chime later in this chapter Crash sensors and monitoring system with readiness indicator See Crash sensors and airbag indicator in the Supplemental Restraint System chapter The safety belt ...

Page 34: ...t to the direction the tongue is coming from until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle 2 To unfasten press the release button and remove the tongue from the buckle When in use the rear safety belts should be placed in the belt guides on the outboard seatbacks 34 Safety Belts 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 35: ... be positioned to cross the middle of the shoulder and the center of the chest Safety Belt Locking Modes WARNING After any vehicle collision the safety belt system at all passenger seating positions must be checked by an authorized dealer to verify that the automatic locking retractor feature for child seats is still functioning properly In addition all safety belts should be checked for proper fu...

Page 36: ...ightly and pull webbing out again in a slow and controlled manner Automatic Locking Mode In this mode the shoulder belt is automatically pre locked The belt will still retract to remove any slack in the shoulder belt The automatic locking mode is not available on the driver safety belt When to Use the Automatic Locking Mode This mode should be used any time a child safety seat except a booster is ...

Page 37: ...ed at the end of the webbing on the label Also use the safety belt extension only if the safety belt is too short for you when fully extended SAFETY BELT HEIGHT ADJUSTMENT WARNING Position the safety belt height adjusters so that the belt rests across the middle of your shoulder Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of in...

Page 38: ...remain off SAFETY BELT MINDER姞 This feature supplements the safety belt warning function by providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver s or front passenger s seat is occupied and the safety belt is unbuckled The system uses information from the front passenger sensing system to determine if a front seat passenger...

Page 39: ...arning light illuminates and the warning chime sounds for six seconds every 30 seconds repeating for approximately five minutes or until the safety belts are buckled The driver s or front passenger s safety belt becomes unbuckled for approximately one minute while the vehicle is traveling at least 6 mph 9 7 km h and more than 1 2 minutes have elapsed since the ignition switch has been turned to on...

Page 40: ...e that the parking brake is set the transmission selector lever is in position P the ignition is off the driver and front passenger safety belts are unbuckled 1 Turn the ignition on DO NOT START THE MOTOR 2 Wait until the safety belt warning light turns off approximately one minute Once the next step is started the procedure must be completed within 60 seconds 3 For the seating position being disa...

Page 41: ... hardware should be inspected after a collision Read the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced However if the collision was minor and an authorized dealer finds that the belts do not show dam...

Page 42: ...ff on indicator lamp Front crash severity sensors Restraints Control Module RCM with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for the airbags crash sensor s safety belt pretensioners front safety belt usage sensors driver seat position sensor front passenger sensing system and indicator lights How Does the Personal Safety System Work The Person...

Page 43: ... other injuries WARNING Airbags can kill or injure a child in a child seat NEVER place a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the seat all the way back WARNING Do not attempt to service repair or modify the airbag supplemental restraint systems or its fuses Contact your authorized dealer as soon as possible WARNING S...

Page 44: ...ons or swelling Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag Because airbags must inflate rapidly and with considerable force there is the risk of death or serious injuries such as fractures facial and eye injuries or internal injuries particularly to occupants who are not properly restrained or are otherwise out of position at the time o...

Page 45: ...ce a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the seat all the way back The driver and front passenger airbags will deploy during significant frontal and near frontal collisions The driver and passenger front airbag system consists of the following Driver and passenger airbag modules Crash sensors and monitoring system w...

Page 46: ...comfortably extended on the floor Sitting improperly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury during a crash is greatly increased Children and Airbags WARNING Airbags can kill or injure a child in a child seat NEVER place a rear facing child...

Page 47: ...r seat or between the seat and the center console if equipped Check the passenger airbag off or pass airbag off indicator lamp for proper airbag status Failure to follow these instructions may interfere with the passenger seat sensing system WARNING Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system This system works with sen...

Page 48: ... Have the person sit upright in the seat centered on the seat cushion with the person s legs comfortably extended Restart the vehicle and have the person remain in this position for about two minutes This will allow the system to detect that person and enable the passenger s frontal airbag If the indicator lamp remains lit even after this the person should be advised to ride in the rear seat The p...

Page 49: ...r sensing system is operating properly see Crash Sensors and Airbag Indicator later in this chapter If the airbag readiness lamp is lit do the following The driver or adult passengers should check for any objects that may be lodged underneath the front passenger seat or cargo interfering with the seat If objects are lodged or cargo is interfering with the seat please take the following steps to re...

Page 50: ...operating properly see Crash Sensors and Airbag Indicator later in this chapter SIDE AIRBAGS WARNING Do not place objects or mount equipment on or near the airbag cover on the side of the seat backs of the front seats or in front seat areas that may come into contact with a deploying airbag Failure to follow these instructions may increase the risk of personal injury in the event of a collision WA...

Page 51: ...he seat back indicating that side airbags are found on your vehicle side airbags located inside the seat back of the driver and front passenger seats Crash sensors and monitoring system with readiness indicator See Crash Sensors and Airbag Indicator later in this chapter Front passenger sensing system Note The passenger sensing system will deactivate the passenger seat mounted side airbag if it de...

Page 52: ...objects in the deployment path of the curtain airbag WARNING If the curtain airbags have deployed the curtain airbags will not function again The curtain airbags including the A B and C pillar trim and headliner must be inspected and serviced by an authorized dealer If the curtain airbag is not replaced the unrepaired area will increase the risk of injury in a collision The Safety Canopy will depl...

Page 53: ...ies related to the deployment of side airbags including the Safety Canopy CRASH SENSORS AND AIRBAG INDICATOR WARNING Modifying or adding equipment to the front end of your vehicle including frame bumper front end body structure and tow hooks may affect the performance of the airbag system increasing the risk of injury Do not modify the front end of your vehicle Your vehicle has a collection of cra...

Page 54: ... airbags did not activate for both front seat occupants in a collision does not mean that something is wrong with the system Rather it means the restraints control module determined the accident conditions crash severity belt usage etc were not appropriate to activate these safety devices Front airbags are designed to activate only in frontal and near frontal collisions not rollovers side impacts ...

Page 55: ...operate the equipment The term IC before the radio certification number only signifies that Industry Canada technical specifications were met The typical operating range for your transmitter is approximately 33 feet 10 meters Vehicles with the remote start feature will have a greater range A decrease in operating range could be caused by weather conditions nearby radio towers structures around you...

Page 56: ...igent access key open the driver s door in this situation Refer to Remote Control in this chapter for more information on the location and use of the mechanical key blade REMOTE CONTROL Integrated Keyhead Transmitters IKTs If Equipped Your vehicle may be equipped with two integrated keyhead transmitters The key blade is used to start the vehicle and unlock or lock the driver s door from outside th...

Page 57: ...ush button start system Mechanical Key Blade The key also contains a removable mechanical key blade that can be used to unlock the driver door Type 1 To release the mechanical key blade 1 Press and hold the push buttons on the edges of the transmitter to release the cover Carefully remove the cover 2 Remove the key blade 1 1 2 Keys and Remote Control 57 2013 C Max Full Hybrid 34h Owners Guide gf 1...

Page 58: ... batteries Note Do not wipe off any grease on the battery terminals or on the back surface of the circuit board Note Replacing the battery will not delete the transmitter from the vehicle The transmitter should operate normally The remote control uses one coin type three volt lithium battery CR2032 or equivalent Integrated Keyhead Transmitter 1 Twist a thin coin in the slot of the transmitter near...

Page 59: ... Intelligent Access Key Type 1 1 Press and hold the push buttons on the edges of the transmitter to release the cover Carefully remove the cover 2 Remove the key blade 3 Twist a flat object in the position shown to separate the two halves of the transmitter 4 Carefully insert a flat object in the position show to open the transmitter 1 1 2 Keys and Remote Control 59 2013 C Max Full Hybrid 34h Owne...

Page 60: ...attery cover 3 Remove the old battery 4 Insert a new battery with the facing downward Press the battery down to make sure it is fully in the housing 5 Snap the battery cover back onto the transmitter and install the backup key Car Finder Press the lock button on the key twice within three seconds The horn will chirp and the turn signals will flash It is recommended that this method be used to loca...

Page 61: ...ange Vehicles with automatic climate control can be configured to operate when the vehicle is remote started Refer to the Climate Control chapter for more information Many states and provinces have restrictions for the use of remote start Check your local and state or provincial laws for specific requirements regarding remote start systems The remote start system will not work if the ignition is o...

Page 62: ...l before driving the vehicle The power windows will be inhibited during the remote start and the radio will not turn on automatically The parking lamps will remain on and the vehicle will run for 5 10 or 15 minutes depending on the setting Refer to the Information Displays chapter to select the duration of the remote start system Extending the Vehicle Run Time Repeat Steps 1 and 2 with the vehicle...

Page 63: ...tem through the information display Refer to the Information Display chapter REPLACING A LOST KEY OR REMOTE CONTROL Replacement or additional keys or remote controls can be purchased from your authorized dealer Your dealer can program the transmitters to your vehicle or you may be able to program them yourself See the Security chapter for information on programming your transmitters Keys and Remot...

Page 64: ... start the engine Standard Settings These settings cannot be changed Belt Minder This cannot be disabled and the five minute timer does not expire The audio system is muted when MyKey Belt Minder is activated Early low fuel Warnings are displayed in the information display control followed by an audible tone when the fuel tank is at one eighth tank or less Driver assist features if equipped on you...

Page 65: ...l you see a message informing you to label this key as a MyKey The key will be restricted at the next start The key is successfully programmed Make sure you label it so you can distinguish it from the admin keys To program optional settings for the key s see the Programming Changing Optional Settings chapter Programming Changing Optional Settings Note All programmed keys can be cleared within the ...

Page 66: ...KEY S Indicates how many admin keys are programmed to the vehicle Can also be used to detect if an additional key has been programmed to the vehicle USING MYKEY WITH REMOTE START SYSTEMS MyKey is NOT compatible with non Ford approved aftermarket remote start systems If you choose to install a remote start system please see your Ford authorized dealer for a Ford approved remote start system The fol...

Page 67: ...he vehicle will have administrative privileges When you restart the engine the vehicle will identify the user as an admin or MyKey driver depending on the settings of the actual key used to start the vehicle Note For all vehicles the number of MYKEY S PROGRAMMED or ADMIN KEYS PROGRAMMED that is displayed in the MyKey system status menu may include the non Ford approved remote start system as an ad...

Page 68: ... have admin privileges No keys are programmed to the vehicle See the Creating a MyKey chapter The vehicle has been started using a remote start system that is not programmed with admin privileges See the Using MyKey with Remote Start System chapter I cannot clear the restricted keys Key in the ignition does not have admin privileges No restricted keys are programmed to the vehicle See the Creating...

Page 69: ...ter Restricted key programmed total includes one additional key An unknown key has been programmed to the vehicle as a restricted key The vehicle is equipped with a remote start system See the Using MyKey with Remote Start Systems chapter Admin keys programmed total includes one additional key An unknown key has been programmed to the vehicle as an admin key Vehicle is equipped with a remote start...

Page 70: ...k all doors from the driver s side only using the key from the outside when they are closed Turn the key counterclockwise to lock all doors The turn signal lamps will flash twice Turn the key clockwise once to unlock the driver s door or twice to unlock all doors The turn signal lamps will flash once If the central locking function fails to operate the doors can be individually locked using the ke...

Page 71: ...e unlocking mode will be applied to the remote control and intelligent access if equipped Intelligent access at the driver s door will unlock all doors when two stage unlocking is disabled Locking the Doors Type 1 Type 2 Press the button to lock all the doors The turn signals will illuminate Press the button again within three seconds to confirm that all the doors are closed The doors will lock ag...

Page 72: ... Press twice within three seconds to unlatch a manual liftgate open close or reverse the movement of a power liftgate Activating Intelligent Access If Equipped The intelligent access key must be within 3 feet 1 meter of the vehicle At the Front Doors Pull a front exterior door handle The door will unlock and can be opened Press and hold the door handle lock sensor to lock the vehicle To avoid unlo...

Page 73: ...u lock your vehicle using the power door lock control with the door open vehicle in park and ignition off after you close the door the vehicle will search for an intelligent access key in the passenger compartment If an intelligent access key is found inside the vehicle all of the doors will immediately unlock and the horn will chirp indicating that the intelligent access key is inside In order to...

Page 74: ... following Note You will have 30 seconds to complete the procedure 1 Switch the ignition on 2 Press the power door unlock button three times 3 Switch the ignition off 4 Press the power door unlock button three times 5 Switch the ignition on The horn will chirp indicating the programming mode has been entered Autolock Press the power door unlock control then the lock control The horn will chirp onc...

Page 75: ...ned off and the key is removed from the ignition integrated keyhead transmitter only The lamps will turn off if all the doors remain closed and 25 seconds elapse the key is inserted in the ignition integrated keyhead transmitter only the START STOP button is pressed intelligent access key only Battery Saver If the courtesy lamps dome lamps or headlamps are left on the battery saver will shut them ...

Page 76: ...alling out If you must drive with the liftgate door open keep the vehicle well ventilated so outside air comes into the vehicle Note Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate Note Do not hang anything bike rack etc from the spoiler glass or liftgate This could damage the liftgate and its components Note Do not leave the liftga...

Page 77: ... double press of the transmitter button or by swiping your foot for hands free liftgates If the engine is running the liftgate will only operate with the vehicle in P Park A chime sequence will sound as the liftgate begins to power close Another chime sequence indicates a problem with the close request caused by the ignition is on and the transmission is not in P Park or the battery voltage is bel...

Page 78: ...te to open Keep the intelligent access transmitter away from the rear bumper detection area while washing your car To open with the outside liftgate control button 1 Unlock the liftgate with the remote control or power door unlock control If the intelligent access transmitter if equipped is within 3 feet 1 meter of the liftgate the liftgate will unlock when you press the liftgate release button 2 ...

Page 79: ...mmed Note The height cannot be programmed if the liftgate position is too low The new open liftgate height will now be recalled when the power liftgate is opened To change the programmed height repeat the above procedure Once the power liftgate is opened it can be manually moved to a different height When operating the power liftgate after a lower height than full open has been programmed the lift...

Page 80: ...ate to fully close before entering the vehicle Before driving off check the instrument cluster for a liftgate or door ajar message or warning indicator Driving off without first checking for the liftgate or door ajar message or warning indicator could result in the liftgate being left open unintentionally while you are driving When opening The system will stop and two short chimes will sound when ...

Page 81: ...tarted unless a coded key programmed to your vehicle is used Using the wrong key may prevent the engine from starting A message may appear in the information display If you are unable to start the engine with a correctly coded key a malfunction has happened and a message may appear in the information display Automatic Arming The vehicle is armed immediately after switching the ignition off Automat...

Page 82: ...tters or standard SecuriLock威 keys You must have two previously programmed coded keys and the new unprogrammed key readily accessible See your authorized dealer to have the spare key programmed if two previously programmed coded keys are not available Read and understand the entire procedure before you begin 1 Insert the first previously programmed coded key into the ignition 2 Turn the ignition f...

Page 83: ...UIPPED The system will warn you of an unauthorized entry to your vehicle It will be triggered if any door the luggage compartment or the hood is opened without using the key or the remote control The park and turn lamps will flash and the horn will sound if unauthorized entry is attempted while the alarm is armed Take all remote controls to an authorized dealer if there is any potential alarm prob...

Page 84: ...e Make sure that you are sitting in the correct position See Sitting in the Correct Position in the Seats chapter 1 Unlock the steering column 2 Adjust the steering wheel to the desired position 3 Lock the steering column 84 Steering Wheel 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 85: ...s the seek button to tune the radio to the next or previous stored preset play the next or previous track Press and hold the seek button to tune the radio to the next station up or down the frequency band seek through a track VOICE CONTROL IF EQUIPPED Pull the control to select or deselect voice control See the SYNC or MyFord Touch chapter Steering Wheel 85 2013 C Max Full Hybrid 34h Owners Guide ...

Page 86: ... to navigate the information display See the Information Displays chapter for more information Multimedia Controls If Equipped Use the arrows on the right side of steering wheel to navigate through the available menus Press OK to make a selection 86 Steering Wheel 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 87: ...h the glass damage the wiper blades or cause the wiper motor to burn out Always use the windshield washer before wiping a dry windshield A Single wipe B Intermittent wipe C Normal wipe D High speed wipe Intermittent Wipe A Shortest wipe interval B Intermittent wipe C Longest wipe interval Use the rotary control to adjust the intermittent wipe interval Speed Dependent Wipers If Equipped When your v...

Page 88: ...utowipers off A Highest sensitivity B On C Lowest sensitivity The wipers will function when moisture is detected on the windshield The rain sensor will continue to monitor the amount of moisture on the windshield and adjust the speed of the wipers automatically Use the rotary control to adjust the sensitivity of the rain sensor With low sensitivity the wipers will operate when the sensor detects a...

Page 89: ...ndow Wiper A Intermittent wipe B Low speed wipe Press the button at the end of the lever to change between off intermittent and low speed When you select reverse gear the rear wiper will switch on to intermittent if the front wipers are activated Rear Window Washers Note Do not operate the washers when the washer reservoir is empty This may cause the washer pump to overheat The washer will spray f...

Page 90: ...gh Beams Push the lever forward to switch the high beams on Push the lever forward again or pull the lever toward you to switch the high beams off Headlamp Flasher Pull the lever toward you slightly and release it to flash the headlamps 90 Lighting 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 91: ...mation display controls Note If you switch autolamps on in conjunction with autowipers low beam headlamps will illuminate automatically when the rain sensor activates the windshield wipers continuously INSTRUMENT LIGHTING DIMMER Note The illumination settings default to the maximum setting after the battery is disconnected then reconnected or discharged then recharged Vehicles With Front Fog Lamps...

Page 92: ...the direction indicator toward you again or switching the ignition on DAYTIME RUNNING LAMPS IF EQUIPPED WARNING Always remember to switch your headlamps on in low light situations or during inclement weather The system does not activate the tail lamps and may not provide adequate lighting during these conditions Failure to activate your headlamps under these conditions may result in a collision Th...

Page 93: ...e change INTERIOR LAMPS The lamps will switch on when one of the following conditions have been met You open any door You press a remote control button You press switch D on the front interior lamp Note Press switch C on the front interior lamp to switch the courtesy and door illumination function off when you open any door The indicator lamp will illuminate yellow when the door function is off Wh...

Page 94: ...or lamp if equipped Note Some interior lamps are equipped with a single switch for the left and right map lamps A Left map lamp switch if equipped B Right map lamp switch if equipped C Door function switch D All lamps on and off switch Front Rear Interior lamp if equipped Press switch A to switch individual map lamps on and off if equipped A 94 Lighting 2013 C Max Full Hybrid 34h Owners Guide gf 1...

Page 95: ...nd all ambient lighting Press C again to switch off the interior lamps and return the ambient lighting to the previously selected color The ambient lighting will switch on when the following conditions have been met you switch the ignition on you switch the headlamps on the outside ambient light level is low The ambient lighting will remain on until you switch the ignition off and one of the follo...

Page 96: ...witch to close the window One Touch Down Press the switch fully and release it Press or lift it again to stop the window One Touch Up Lift the switch fully and release it Press or lift it again to stop the window Global Opening Note The ignition must be off and the accessory delay feature must not be activated to operate this feature Note To disable this feature contact your authorized dealer Pres...

Page 97: ...ck function is disabled and you can close the window manually The window will override the resistance and you can close it fully Contact your authorized dealer as soon as possible if the window does not close after the third attempt Resetting the Bounce Back Feature WARNING The bounce back function remains deactivated until you have reset the memory You must reset the bounce back memory separately...

Page 98: ...e ignition off or until either front door is opened EXTERIOR MIRRORS Power Exterior Mirrors WARNING Do not adjust the mirror while the vehicle is in motion A Left hand mirror B Off C Right hand mirror Press the arrows to adjust the mirror Fold Away Exterior Mirrors Push the mirror toward the door window glass Make sure that you fully engage the mirror in its support when returning it to its origin...

Page 99: ... the blind spot mirror and the traffic in the adjacent lane is at a safe distance signal that you are going to change lanes Glance over your shoulder to verify traffic is clear and carefully change lanes The image of the approaching vehicle is small and near the inboard edge of the main mirror when it is at a distance The image becomes larger and begins to move outboard across the main mirror as t...

Page 100: ...Auto Dimming Mirror If Equipped Note Do not block the sensors on the front and back of the mirror Mirror performance may be affected A rear center passenger or raised rear center head restraint may also block light from reaching the sensor The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle It will automatically return to normal reflection whe...

Page 101: ...ed on the overhead console The sun shade has a one touch open and close feature To stop motion during one touch operation press the control a second time Opening and Closing the Sun Shade Fully press and release the front of the control to open the sun shade Fully press and release the rear of the control to close the sun shade Bounce Back The sun shade will stop automatically while closing It wil...

Page 102: ...ontrol to the first action point twice and release it within two seconds 3 Press and hold the front of the control to the first action point until the sun shade fully opens 4 Press and hold the rear of the control to the first action point until the sun shade fully closes If Step 2 is not completed within 15 seconds the relearning function will be interrupted Switch the ignition off wait for anoth...

Page 103: ... Display Odometer Located in the bottom of the information display Registers the accumulated distance your vehicle has travelled Outside air temperature Shows the outside air temperature Trip Computer See Trip Computer in Information Displays Vehicle Settings and Personalization See Information Displays A C B Instrument Cluster 103 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 104: ... stored in the high voltage battery which is available for Plug in Power Mode A full fill represents the total amount of energy you can get from an external charge plugging your vehicle in When the fill reaches empty your vehicle will automatically enter Hybrid Mode Electric Range Energi Plug in Power Mode The electric range estimate is based on the amount of battery energy currently available in ...

Page 105: ...s menu in the message center Trip Summary Distance The total distance travelled distance travelled on battery power only EV distance and regen distance are displayed Regen distance is the estimated range gained from energy recaptured through regenerative braking Energy Use The average fuel economy and total fuel used are displayed In addition for Energi the total electrical energy used while in Pl...

Page 106: ...cates a malfunction Switch off all unnecessary electrical equipment and have the system checked by your authorized dealer Brake System It will illuminate when the parking brake is engaged and the ignition is on If it illuminates when you are driving check that the parking brake is not engaged If the parking brake is not engaged this indicates low brake fluid level or a brake system malfunction Hav...

Page 107: ...hicle as soon as it is safe to do so and switch the engine off Check the engine oil level Note Do not resume your journey if it illuminates despite the level being correct Have the system checked by your authorized dealer EV Now It will illuminate when you select this feature on EV Later It will illuminate when you select this feature on Fasten Safety belt It will illuminate and a chime will sound...

Page 108: ...re Warning It will illuminate when your tire pressure is low If the lamp remains on with the engine running or when driving check your tire pressure as soon as possible The lamp also illuminates momentarily when you switch the ignition on to confirm the lamp is functional If it does not illuminate when you switch the ignition on or begins to flash at any time have the system checked by your author...

Page 109: ...til the engine is cranked then turn itself off if no malfunctions are present However if after 15 seconds the service engine soon light blinks eight times it means that the vehicle is not ready for I M testing See the Readiness for inspection maintenance I M testing in the Fuel and Refueling chapter Solid illumination after the engine is started indicates the on board diagnostics system OBD II has...

Page 110: ...icle AUDIBLE WARNINGS AND INDICATORS Key In Ignition Warning Chime Sounds when the key is left in the ignition in the off or accessory position and the driver s door is opened Keyless Warning Alert If Equipped Sounds when the keyless vehicle is in RUN and the driver s door is opened Headlamps On Warning Chime Sounds when the headlamps or parking lamps are on the ignition is off the key is not in t...

Page 111: ...rmation is displayed in the information display Information Display Controls Use the left steering wheel arrow control buttons to control the cluster information display Press the up and down arrow buttons to scroll through and highlight the options within a menu Press the right arrow button to enter a sub menu Press the left arrow button to exit a menu Press the OK button to choose and confirm a ...

Page 112: ...tate when the individual key state is changed from RUN to the OFF position Display Mode Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle Range Battery Gauge Fuel Gauge Instantaneous Fuel Battery Display Regen Active Apply to all screens overlay Charge Assist Charge Level Help Help Inform Avg Fuel Economy Battery Gauge Fuel Gauge Instantaneous Fuel Battery Display Regen Active Apply to a...

Page 113: ... Power Avg Fuel Economy Battery Gauge Fuel Gauge Instantaneous Fuel Battery Display Regen Active Apply to all screens overlay Charge Assist Charge Level Help Help Empower Power with engine on off threshold Avg Fuel Economy Battery Gauge Fuel Gauge Instantaneous Fuel Battery Display Regen Active Apply to all screens overlay Charge Assist Charge Level Help Help Information Displays 113 2013 C Max Fu...

Page 114: ...it Power Inst Fuel Power Threshold Coolant Temp Tach rpm x 1000 Accessory Power Accessory Power Trip 1 Trip 1 Trip 2 Trip 2 Fuel History Fuel History Coach Coach Blank Blank Battery Display Regen Active Apply to all screens overlay Charge Assist Charge Level Help Help 114 Information Displays 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 115: ...or off through the Options sub menu From any main display a right arrow press on the steering wheel controls will take you to the Options sub menu Instantaneous fuel economy is displayed in miles per gallon kilometers per liter or liters per 100 kilometers Your vehicle must be moving to calculate average fuel economy If your instantaneous fuel economy is greater than the maximum value the graph ca...

Page 116: ...wer adds an engine on off threshold to the power demand gauge from Enlighten The threshold is shown as a blue double outline The gauge is designed to show you how close you are to the gasoline engine on off threshold and how much power you are requesting by how much you press on the accelerator pedal When power demand is below the threshold the vehicle is operating on battery power only EV is disp...

Page 117: ...ly displays power demand in kilowatts kW for climate and other accessories Climate includes the power being used by high voltage climate control components such as the electric A C compressor and the electric heater Energi vehicles only Other includes all power being used by the low voltage accessories cabin fans headlights heated seats etc Battery Display The high voltage battery display options ...

Page 118: ...ilent key start mode the thermometer indicator will be blue but the gasoline engine will not run This is the result of the vehicle computer allowing the engine to be cooler during the silent key start period This is normal operation and does not indicate a problem with your vehicle After the first engine start the indicator will turn white when the gasoline engine is warm enough to turn off White ...

Page 119: ...Battery Display Regen Active Apply to all screens overlay Charge Assist Charge Level Help Help Elapsed trip time timer stops when the vehicle is turned off and restarts when the vehicle is restarted Trip distance shows the accumulated trip distance EV distance shows the distance travelled while in electric only mode Estimated amount of fuel consumed shows the amount of fuel used for a given trip E...

Page 120: ...For Energi vehicles a blue outline indicates Plug in Power was used at least half of that interval Intervals shown in grey color are from the previous drive Coach This view provides a comparison of your recent Acceleration Braking and Cruising behavior to what is recommended for most efficient use of energy under present conditions The horizontal bars fill from left to right with best behavior and...

Page 121: ...he warnings Tutorial Find Your Way Battery Display Brake Coach Display Mode Trip 1 2 Fuel Economy EV Mode Efficiency Leaves MyKey Info MyKeys Number of MyKeys programmed Admin Keys Number of Admin Keys MyKey Miles km Distance traveled using a programmed MyKey System Check All active warnings will display first if applicable The system check menu may appear different based upon equipment options an...

Page 122: ... key cycle Off Hill Start Assist On default on key cycle Off EV Mode On Off Rear Park Aid On default on key cycle Off Vehicle Lighting Auto Light Rain On Off Home Light Manual or select time interval Remote Start Climate Control Heater A C Auto Last Settings Front Defrost Auto Off Rear Defrost Auto Off Duration 5 10 15 minutes Quiet Start On Off System Enable Disable Tire Mobility Kit Select numbe...

Page 123: ...5 km h Off Volume Limiter On Off Clear MyKeys Hold OK to Clear All MyKeys Display Language Select the desired language Units Distance Select the desired units of measure Fuel Economy Fuel only Fuel Electric Temperature Fahrenheit F Celsius C Brake Coach Display On Off Liftetime Summary Lifetime Fuel Economy Regen Miles Brake Score Hold OK to Reset Information Displays 123 2013 C Max Full Hybrid 34...

Page 124: ...ster type you have Press the OK button to acknowledge and remove some messages from the information display Other messages will be removed automatically after a short time Certain messages need to be confirmed before you can access the menus Some messages will be supplemented by a system specific symbol with a message indicator AdvanceTrac Message Action Description Service AdvanceTrac Displayed w...

Page 125: ...eleased contact your authorized dealer as soon as possible Charging and Electrical System Message Action Description Check Battery Charge Displays when battery charge level is low Is Vehicle Plugged in Displays when confirmation is needed that the vehicle is unplugged before a start is allowed You must make sure the vehicle is unplugged and respond to the message prompt before starting your vehicl...

Page 126: ...ot be properly closed Fuel Level LOW Displays when the fuel level is low Please Wait to Refuel Displays when you need to wait before refueling your vehicle Ready to Refuel Displays when the vehicle is ready to be refueled Close Fuel Door Displays when the fuel door listed is not closed Refuel Error See Manual Displays when there is a vehicle error and it cannot be refueled Refer to Refueling in th...

Page 127: ...rized dealer Steering Malfunction Stop Safely Stop the vehicle in a safe place Contact your authorized dealer Key Inside Vehicle Displays to remind you that the key is in the luggage compartment Refer to Push button start system in the Driving chapter for more information Key Not Inside Car Displays if the key is not detected by the system Refer to Push button start system in the Driving chapter f...

Page 128: ...t stop button is pressed to shut off the engine and a Intelligent Access Key is not detected inside the vehicle Key Programmed x Keys Total Displayed during spare key programming when an intelligent access key is programmed to the system Max Number of Keys Learned Displayed during spare key programming when the maximum number of keys have been programmed Could Not Program Integrated Key This messa...

Page 129: ...as soon as possible Oil Change Required Displays when the engine oil life is depleted and requires a change Change Engine Oil Soon Displays when the engine oil life requires a change soon Washer Fluid Level LOW Displays when the washer fluid is low and needs to be refilled Refer to Windshield washer fluid in the Maintenance and Specifications chapter Motor Coolant Overtemperature Displays when the...

Page 130: ...yed during key programming when MyKey威 cannot be programmed MyKey active Drive Safely Displays when MyKey威 is active Speed Limited to xx MPH km h Displays when starting the vehicle and MyKey威 is in use and the MyKey speed limit is on Near Vehicle Top Speed Displays when a MyKey威 is in use and the MyKey speed limit is on and the vehicle speed is approaching 80 mph 130 km h Vehicle at Top Speed of M...

Page 131: ...tus Check Rear Park Aid Displayed when the transmission is in R Reverse and the park aid is disabled Check Front Park Aid Displayed when the transmission is in R Reverse and the park aid is disabled Park Aid Malfunction Displays when there is a malfunction with the park aid system Power Steering Message Action Description Service Power Steering The power steering system has detected a condition th...

Page 132: ...e low tire pressure Refer to Inflating Your Tires in the Tires Wheels and Loading chapter Tire Pressure Monitor Fault Displays when the tire pressure monitoring system is malfunctioning If the warning stays on or continues to come on contact your authorized dealer Tire Pressure Sensor Fault Displays when a tire pressure sensor is malfunctioning or your spare tire is in use For more information on ...

Page 133: ...r signal may overtake a weaker one and result in the audio system muting CD CD Player Information Note CD units are designed to play commercially pressed 4 75 inch 12 centimeter audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when used in Ford CD players Note CDs with homemade paper adhesive labels should not b...

Page 134: ...sents a folder structure consisting of one level of folders The CD player numbers all MP3 tracks on the disc noted by the mp3 file extension and all folders containing MP3 files from F001 folder T001 track to F253 T255 Creating discs with only one level of folders helps with navigation through the disc files If you are burning your own MP3 discs it is important to understand how the system reads t...

Page 135: ...ing encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving Note Your audio system can operate for up to one hour after the ignition is turned off Press the ON OFF control to operate the system with the ignition turned off The system automatically turns off after one hour A Eject ...

Page 136: ...are in J Function Button 3 Select different functions of the audio system depending on which mode i e radio or CD you are in K SEEK In radio mode select a frequency band and press the SEEK button The system stops at the first station it finds up the band In CD mode press to select the next track or press and hold to advance within the same track L ON OFF Press the power control to turn the system ...

Page 137: ...e selected using the function buttons Press MENU Press the up and down arrow buttons to scroll through the options if active Press the right arrow to enter a menu Press the left arrow to exit a menu Radio Settings Manual tune Use the left and right arrows to go up or down the frequency band Scan Select for a brief sampling of all available channels Autostore Select to store the six strongest local...

Page 138: ...r unlocking a channel requires your PIN Set Category Select to view channel categories pop rock news etc If you select a category seek and scan functions will only stop on channels in that category Alerts Select to enable disable an alert for a song artist or team The system alerts you when the selection is playing on another channel Save up to 20 alerts Unlock All Stations Use your PIN to unlock ...

Page 139: ...ode and STEREO mode CD Settings Scan All Select to scan all disc selections Scan Folder Select to scan all music in the current MP3 folder CD Compression Select to bring soft and loud passages together for a more consistent listening level Clock Settings Set Time Select to set the time Set Date Select to set the calendar date 24h Mode Select to view clock time in a 12 hour mode or 24 hour mode Dis...

Page 140: ...e operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving Note Most of the audio features are controlled through the MyFord Touch威 system See the MyFord Touch威 chapter for more information When you select You can A Tune Search the frequency band in individual increments B ON OFF Switch the audio system on o...

Page 141: ...at you use extreme caution when using any device or feature that may take your focus off the road Your primary responsibility is the safe operation of the vehicle We recommend against the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driv...

Page 142: ...an result in loss of vehicle control accident and injury Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road Your primary responsibility is the safe operation of the vehicle We recommend against the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of ...

Page 143: ...able must have male 1 8 inch 3 5 millimeter connectors at each end 1 Make sure the vehicle radio and portable music player are turned off and the transmission is in position P 2 Plug the extension cable from the portable music player into the AIJ 3 Turn on the radio Select either a tuned FM station or a CD 4 Adjust the volume as desired 5 Turn on your portable music player and adjust its volume to...

Page 144: ... of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving The USB port allows you to plug in media playing devices memory sticks and charge devices if supported See the SYNC chapter for more information MEDIA HUB IF EQUIPPED The media hub is located in the center console and has the following featur...

Page 145: ...l reception performance keep the antenna clear of snow and ice build up and keep luggage and other material as far away from the antenna as possible Terrain Hills mountains tall buildings bridges tunnels freeway overpasses parking garages dense tree foliage and thunderstorms can interfere with your reception Station overload When you pass a ground based broadcast repeating tower a stronger signal ...

Page 146: ...es hardware and a limited subscription term which begins on the date of sale or lease of the vehicle See your authorized dealer for availability For more information on extended subscription terms a service fee is required the online media player and a complete list of SIRIUS威 satellite radio channels and other features please visit www siriusxm com in the United States www sirius ca in Canada or ...

Page 147: ... subscribe to the channel or tune to another channel No Signal Loss of signal from the SIRIUS威 satellite or SIRIUS威 tower to the vehicle antenna The signal is currently being blocked When you move into an open area the signal should return Updating Update of channel programming in progress No action required The process may take up to three minutes Call SIRIUS威 1 888 539 7474 Satellite service has...

Page 148: ...ted air or manually adjust the fan speed and temperature control Press the AUTO button to return to auto mode E MAX A C Press to distribute maximum air conditioning through the instrument panel air vents This mode is more economical and efficient than normal air conditioning F Recirculated air Press to switch between outside air and recirculated air The air currently in the passenger compartment r...

Page 149: ...e Mono Mode In this mode the temperature settings for both the driver s side and passenger s side are linked If you adjust the setting using the rotary control on the driver s side the system adjusts the temperature on the passenger side Switching Mono Mode Off Select a temperature for the passenger s side using the rotary control on the passenger s side Mono mode automatically switches off The te...

Page 150: ... vents should be fully open Note At low ambient temperatures with AUTO selected the air stream is directed toward the windshield and side windows for as long as the engine remains cold Note When the system is switched off outside air is prevented from entering your vehicle Note When the system is in AUTO mode and the interior and exterior temperatures are high the system automatically selects reci...

Page 151: ... vent button to distribute air to the instrument panel air vents Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures 1 Apply the parking brake 2 Move the transmission selector lever to position P 3 Press the MAX A C button Side Window Defogging in Cold Weather 1 Press the windshield defrosting and defogging button 2 Adjust the temperature control to the desired setting...

Page 152: ...leaning products Both mirrors are heated to remove ice mist and fog when the rear window defroster is activated CABIN AIR FILTER Note A cabin air filter must be installed at all times to prevent foreign objects from entering the system Running the system without a filter in place could result in degradation or damage to the system Your cabin air filter is located in the passenger foot well area Th...

Page 153: ...em is set to 72 F 22 C In moderate weather the system either heats or cools based on previous settings The rear defroster and heated mirrors are not automatically turned on In cold weather the system is set to 72 F 22 C The rear defroster and heated mirrors are automatically turned on Last Settings You can set the climate control to operate using the last climate control settings through the infor...

Page 154: ...n or during heavy braking or when stopping suddenly When you use them properly the seat head restraint safety belt and airbags will provide optimum protection in the event of a collision We recommend that you follow these guidelines Do not recline the seat back more than 30 degrees from vertical Sit in an upright position with the base of your spine as far back as possible Adjust the head restrain...

Page 155: ...should never adjust the head restraint while the vehicle is in motion WARNING The adjustable head restraint is a safety device Whenever possible it should be installed and properly adjusted when the seat is occupied WARNING Install the head restraint properly to minimize the risk of neck injury in the event of a crash Note Adjust the seatback to an upright driving position before adjusting any hea...

Page 156: ...t Raise Pull up the head restraint Lower 1 Press and hold button C 2 Push the head restraint down Remove 1 Pull up the head restraint until it reaches the highest adjustment position 2 Press and hold buttons C and D 3 Pull the head restraint up Install Align the steel stems into the guide sleeves and push the head restraint down until it locks D B A B C 156 Seats 2013 C Max Full Hybrid 34h Owners ...

Page 157: ...e unlock and remove button D Fold button Remove 1 Press and hold buttons C 2 Pull the head restraint up Install Align the steel stems into the guide sleeves and push the head restraint down until it locks Fold 1 Press and hold button D 2 Pull it back up to reset Seats 157 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 158: ...aint Once it is in its forward most position tilting it forward once more will release it to the upright position Note Do not attempt to force the head restraint backward after it is tilted Instead continue tilting it forward until the head restraint releases to the upright position MANUAL SEATS WARNING Do not adjust the driver s seat or seat back while the vehicle is moving Moving the seats backw...

Page 159: ...turning the seat back to its original position make sure that cargo or any objects are not trapped behind the seat back After returning the seat back to its original position pull on the seat back to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision Seats 159 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 160: ...ust the driver s seat or seat back when the vehicle is moving WARNING Before returning the seat back to its original position make sure that cargo or any objects are not trapped behind the seat back 160 Seats 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 161: ...Power Lumbar If Equipped Seats 161 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 162: ...st is in the full down position 2 To fold the seat pull the lever up on the outboard side of the seat 3 To return the seat to the upright position rotate the seat back upward until the seat back latches REAR SEAT ARMREST IF EQUIPPED Fold the armrest down to use the armrest and cup holder 162 Seats 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 163: ...n because this may cause the seat heater to overheat Do not puncture the seat with pins needles or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated seat may cause serious personal injury Note Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid is spilled on the seat A...

Page 164: ... in this section Note You can program a maximum of three devices To change or replace any of the three devices after it has been initially programmed you must first erase the current settings See Erasing the function button codes later in this section The universal garage door opener replaces the common hand held garage door opener with a three button transmitter that is integrated into the driver...

Page 165: ... hand held transmitter button until the indicator light on the sun visor changes from flashing slowly to rapidly then release 4 Press and hold the function button you programmed for 5 seconds then release You may need to do this twice to activate the door If your garage door does not operate observe the indicator light If the indicator light stays on programming is complete Press and release the p...

Page 166: ...buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly 2 When the indicator lights flash release the buttons The codes for all buttons are erased Reprogramming a single button To program a device to a previously trained button follow these steps 1 Press and hold the desired button Do NOT release the button 2 The indicator light will begin to ...

Page 167: ... on the hand held transmitter and the button on the sun visor you want to program The indicator light on the sun visor will flash rapidly when the programming is successful Note the Genie transmitter will transmit for up to 30 seconds If HomeLink威 does not program within 30 seconds the Genie transmitter will need to be pressed again If the Genie transmitter LED displays green and red release the b...

Page 168: ...gramming is complete Clearing a HomeLink姞 device To erase programming from the three HomeLink威 buttons press and hold the two outer HomeLink威 buttons until the indicator light begins to flash The LED will begin flashing in 10 to 20 seconds at which time both buttons should be released Programming has now been erased and the led should blink slowly to indicate the device is in train mode when any o...

Page 169: ...r point over the vehicle capacity of 12 volts DC 180 watts or a fuse may blow Note Do not use the power point for operating a cigarette lighter element Note Improper use of the power point can cause damage not covered by your warranty Note Always keep the power point caps closed when not in use Run the engine for full capacity use of the power point To prevent the battery from being discharged Do ...

Page 170: ...plugged in off power point is off ignition is off or no device is plugged in blinking power point is in fault mode The power point temporarily turns off power if the 150 watt limit is exceeded It can also switch to a fault mode when it is overloaded overheated or shorted Unplug your device and turn the ignition off then on for overloading and shorting conditions Let the system cool off then turn t...

Page 171: ...A Cupholder B Storage compartment with auxiliary power point auxiliary input jack USB port and media hub C Auxiliary power point if equipped OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package Press near the rear edge of the door to open it A B C Storage Compartments 171 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 172: ...e the engine management system must realign itself with the engine You may disregard any unusual driving characteristics during this period The powertrain control system meets all Canadian interference causing equipment standard requirements regulating the impulse electrical field strength of radio noise When starting your vehicle avoid pressing the accelerator pedal before and during operation On...

Page 173: ...ing your vehicle any remote controls left inside the vehicle may become disabled A message may appear in the information display indicating that there is no key detected if you try to start the engine Press the unlock button on the remote control to enable it then start the engine To switch the ignition on press the start button once It is located on the instrument panel near the steering wheel Al...

Page 174: ...start your vehicle 5 button remote 1 Hold the key next to the symbol on the steering column 2 With the key in this position you can use the start button to switch the ignition on and start your vehicle Stopping the Engine When Your Vehicle is Stationary 1 Move the transmission selector lever to position P 2 Press the start button Note The ignition all electrical circuits warning lamps and indicato...

Page 175: ...thout the key present inside the vehicle Once your vehicle has started it remains running until you press the start button even if a valid key has not been detected If no valid key is detected the fast restart timer begins after switching the ignition off and after it is expired it is not possible to restart the vehicle STARTING A GASOLINE ENGINE When you start your engine the idle speed increases...

Page 176: ...ating Information If you stop your vehicle and leave the engine idling for long periods of time we recommend that you do one of the following Open the windows at least 1 inch 2 5 centimeters Set your climate control to outside air ENGINE BLOCK HEATER IF EQUIPPED WARNING Failure to follow engine block heater instructions could result in property damage or physical injury WARNING Do not use your hea...

Page 177: ...re the heater heater cord and extension cord are firmly connected Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes Make sure the system is unplugged and properly stowed before driving your vehicle Make sure the protective cover seals the prongs of the block heater cord plug when not in use Make sure the heater system is checked for pr...

Page 178: ...y indicator light will appear in the lower right portion of the instrument cluster and a ready to drive message will appear in the middle of the left cluster screen letting you know that the vehicle is ready for driving The engine may not start because this hybrid vehicle is equipped with silent key start This fuel saving feature allows your vehicle to be ready to drive without requiring the gas e...

Page 179: ...not start and cannot provide power to the hybrid system in position N Low Gear Low gear position L is designed to mimic the enhanced engine braking available in non hybrid vehicles Low gear will produce high engine speeds to provide necessary engine braking This is normal and will not damage your vehicle In low gear the gas engine will remain on more often than in position D Reverse In position R ...

Page 180: ... when operating your vehicle This is the normal operation of the electric generator in the hybrid system During certain events such as vehicle servicing your low voltage underhood battery may become disconnected or disabled Once the battery is reconnected and after driving the vehicle the engine may continue to operate for three to five seconds after the key is turned to off This is a normal condi...

Page 181: ... your home it should be easier to stay in electric mode The EV indicator displays EV when this mode is active Frequent destinations are learned by your vehicle These locations can be cleared through the information display The EV feature can also be turned off See the Information Displays chapter for more information The EV mode usage changes are based on the following criteria 1 2 mile 1 kilomete...

Page 182: ...s start at key on The vehicle s computer will determine if an engine start is required at key on Silent key start will start the engine if it is necessary for cabin heating windshield defrost or if the outside temperature is low For C MAX Energi vehicles engine on is not required to operate these functions Why does it take a long time before the engine shuts down There are several reasons the engi...

Page 183: ...ciently hot Keeping the engine on is required to maintain the correct minimum temperature For C MAX Energi vehicles this is not required to maintain cabin conditions Why does my engine rev up so high sometimes when I accelerate Your vehicle s engine and transmission are designed to deliver the power you need at the most efficient engine speed This may be higher than expected during heavy accelerat...

Page 184: ...val The engine oil should be changed every 10000 miles 16000 km under normal operating conditions See the Scheduled maintenance information Can I put E15 or E85 in my vehicle and how will it affect my fuel economy Your hybrid vehicle can use E15 15 ethanol 85 gasoline fuel but you may notice slightly reduced fuel economy because ethanol contains less energy per gallon than gasoline Your hybrid veh...

Page 185: ...The current mode will be displayed in the left hand instrument cluster screen Auto Mode This mode provides an automatic use of high voltage battery power during the drive staying in electric mode when possible and running the engine when needed This mode will be the only one available if the plug in power has been depleted EV Now This mode provides an electric only driving experience using plug in...

Page 186: ...to Defrost will display if this occurs If defrost is not needed select a different climate control mode to permit EV Now There is a blue EV icon that is displayed in the left hand information display when EV Now is enabled If the vehicle is in the Engine Enabled mode the EV icon will be yellow EV Now will automatically exit when the Plug in power has been depleted EV Later This mode saves the high...

Page 187: ...mes near the filler neck Never smoke while refueling Fuel vapor is extremely hazardous under certain conditions Care should be taken to avoid inhaling excess fumes Observe the following guidelines when handling automotive fuel Extinguish all smoking materials and any open flames before refueling your vehicle Always turn off the vehicle before refueling Automotive fuels can be harmful or fatal if s...

Page 188: ...nce an adverse reaction FUEL QUALITY Note Use of any fuel other than those recommended may cause powertrain damage a loss of vehicle performance and repairs may not be covered under warranty Choosing the Right Fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 15 ethanol Do not use fuel ethanol E85 diesel fuel fuel methanol leaded fuel or any other fuel because it could damage ...

Page 189: ...s mode will eventually bring the tank level to one gallon if fuel is not added This feature will not activate if your fuel tank has one gallon of fuel or less If the vehicle is used in a manner that rarely runs the engine it is recommended to keep the fuel level to about the amount that will be consumed every 6 months For example if four gallons are used on average let the fuel level reduce to abo...

Page 190: ... filler door do not refuel until the sound stops Otherwise fuel may spray out which could cause serious personal injury When fueling your vehicle 1 Put the vehicle in P Park and turn the ignition off 2 Open the fuel filler door 3 Slowly insert the fuel filler nozzle fully into the fuel system and leave the nozzle fully inserted to open both doors until you are done pumping Hold handle higher durin...

Page 191: ...ing Continuing to drive with the message on may cause the service engine soon lamp to turn on as well Using the Easy Fuel Capless Fuel System C MAX Energi Only WARNING The fuel system may be under pressure Insert the fuel nozzle slowly If you hear a hissing sound near the fuel filler door do not refuel until the sound stops Otherwise fuel may spray out which could cause serious personal injury Not...

Page 192: ... more than 15 minutes is exceeded the refueling button will need to be pressed again You may experience the fuel pump shutting off if the refuel button is not pressed again 4 Slowly insert the fuel filler nozzle fully into the fuel system and leave the nozzle fully inserted to open both doors until you are done pumping Hold handle higher during insertion for easier access 5 After you are done pump...

Page 193: ...ill inlet 1 You must key on prior to using a manual override 2 Open the fuel door with the manual override mechanism located in trunk 3 Key off and complete refueling within 15 minutes If more than 15 minutes is required close fuel door and repeat procedure This will enable you to refuel without any issue Note A fuel spillage concern may occur if overfilling the fuel tank Do not overfill the tank ...

Page 194: ...have an adverse effect on vehicle components If you have run out of fuel You may need to cycle the ignition from off to on after refueling to allow the fuel system to pump the fuel from the tank to the engine Normally adding 1 gallon 3 8 liters of fuel is enough to restart the engine If the vehicle is out of fuel and on a steep grade more than 1 gallon 3 8 liters may be required The service engine...

Page 195: ... load compartment In C MAX Energi vehicles the funnel is located in the rear of the vehicle inside storage compartment After locating the white plastic funnel 1 Slowly insert the funnel into the capless fuel system 2 Fill the vehicle with fuel from the portable fuel container 3 When done clean the funnel or properly dispose of it Extra funnels can be purchased from your authorized dealer if you ch...

Page 196: ...ot measure fuel economy during the first 1000 miles 1600 kilometers of driving this is your engine s break in period a more accurate measurement is obtained after 2000 miles 3000 miles 3200 kilometers 4800 kilometers Also fuel expense frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy 1 Fill the fuel tank completely and record the initial odometer reading 2 ...

Page 197: ... especially at high speeds Have the items listed in Scheduled Maintenance Information performed according to the specified schedule The scheduled maintenance items listed in Scheduled Maintenance Information are essential to the life and performance of your vehicle and to its emissions system If other than Ford Motorcraft威 or Ford authorized parts are used for maintenance replacements or for servi...

Page 198: ...ndicator to illuminate Examples are 1 The vehicle has run out of fuel the engine may misfire or run poorly 2 Poor fuel quality or water in the fuel the engine may misfire or run poorly 3 The fuel fill inlet may not have been properly closed See Easy Fuel威 No Cap Fuel System in this chapter 4 Driving through deep water the electrical system may be wet These temporary malfunctions can be corrected b...

Page 199: ...testing turn the ignition key to the on position for 15 seconds without cranking the engine If the service engine soon indicator blinks eight times it means that the vehicle is not ready for I M testing if the service engine soon indicator stays on solid it means that the vehicle is ready for I M testing The OBD II system is designed to check the emission control system during normal driving A com...

Page 200: ...high voltage battery system is a high voltage lithium ion battery system The pack is located in the rear cargo area The high voltage battery system uses an air cooled system to regulate the high voltage battery temperature and help maximize high voltage battery life The high voltage battery is equipped with air vents in the package tray that help to regulate its temperature It is important to keep...

Page 201: ...ipment should be located at least 18 inches 80 mm above the floor Charging Equipment Note Your vehicle comes equipped with a standard 120 volt convenience cord located in the floor compartment behind the driver s seat The 120 volt convenience cord allows you to charge the battery in your own garage using a standard 120 volt household outlet Using the standard 120 volt convenience cord takes 6 8 ho...

Page 202: ...d the circuit breaker could trip or open If a dedicated circuit is not available contact a licensed professional electrician for proper installation Make sure that the 120 volt convenience cord is completely unwound before charging Always plug the cord into the AC outlet before connecting the charging coupler into the vehicle s charge port receptacle The 120 volt convenience cord inline control bo...

Page 203: ...e light ring located around the charge port indicates the charge status of your battery while connected to a charge station or convenience cord The charge port light ring is divided into four quadrants that inform you of the charge status There is a cord acknowledgement feature that will be activated when a charge cycle is initiated The four light quadrants will each individually flash clockwise s...

Page 204: ...ing the charge is between 0 25 percent When the top right quadrant is solidly lit and the bottom right quadrant is pulsing the charge is between 25 50 percent When both right side quadrants are solidly lit and the bottom left quadrant is pulsing the charge is between 50 75 percent When three quadrants are solidly lit and the top left quadrant is pulsing the charge is between 75 100 percent When th...

Page 205: ...ility rates Contact your utility company to see what rates are available Charge Now Fully charge your vehicle at the quickest rate The vehicle starts charging immediately after you connect the charging plug into the vehicle My GO Time Setting My GO times through the MyFord Mobile application allows you to set charging schedules and cabin preconditioning settings so your vehicle is ready to drive w...

Page 206: ...port that is connected to the high voltage battery In full hybrid vehicles the high voltage disconnect circuit is located behind the rear fold down seats near the left side of the vehicle In plug in hybrid vehicles the disconnect circuit is located behind the rear fold down seats near on the right side of the vehicle To access this circuit 1 Fold down the rear seats 2 Remove the cover panel A cut ...

Page 207: ...ocedure to reinstall the service disconnect Reactivating the high voltage battery Note If you have manually disconnected your high voltage shutoff circuit you will need to reconnect the circuit before it can be reactivated The vehicle will detect if the electrical system is safe and reactivate automatically High Voltage Battery 207 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 208: ... locks the transmission and prevents the front wheels from turning To put your vehicle in gear 1 Start the engine 2 Release the parking brake 3 Press the brake pedal 4 Move the gearshift lever into the desired gear To put your vehicle in P Park 1 Come to a complete stop 2 Move the gearshift lever and securely latch it in P Park R Reverse With the gearshift lever in R Reverse the vehicle will move ...

Page 209: ...al grade braking with a combination of engine motoring and high voltage battery charging to help maintain vehicle speed when descending a grade As the vehicle determines the amount of engine motoring and high voltage battery charging you may notice the engine speed increasing and decreasing to help maintain your vehicle speed when descending a grade Press the transmission control switch again to r...

Page 210: ...he ignition is in the on position unless the brake pedal is pressed If you cannot move the gearshift lever out of P Park with ignition in the on position and the brake pedal pressed it is possible that a fuse has blown or the vehicle s brake lamps are not operating properly Refer to Fuses and relays in the Roadside Emergencies chapter If the fuse is not blown and the brake lamps are working proper...

Page 211: ...age to the transmission may occur Note Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears stopping between shifts in a steady pattern Press lightly on the accelerator in each gear HILL START ASSIST WARNING The hill sta...

Page 212: ...e when pulling away on a slope for example from a car park ramp traffic lights or when reversing uphill into a parking space Using Hill Start Assist 1 Press the brake pedal to bring the vehicle to a complete standstill Keep the brake pedal pressed 2 If the sensors detect that the vehicle is on a slope the hill start assist feature will be activated automatically 3 When you remove your foot from th...

Page 213: ...In the event the accelerator pedal becomes stuck or entrapped apply steady and firm pressure to the brake pedal to slow your vehicle and reduce engine power If you experience this condition apply the brakes and bring your vehicle to a safe stop Turn the engine off shift to position P and apply the parking brake then inspect the accelerator pedal for any interferences If none are found and the cond...

Page 214: ...raking The remaining portion is generated by standard friction braking When the battery is almost fully charged the amount of regenerative braking is limited to avoid overcharging and the requested deceleration is produced by standard friction braking alone Regenerative braking does not take the place of the standard friction brakes it only assists them Regenerative braking has also been designed ...

Page 215: ...te If you park your vehicle on a hill and facing uphill move the transmission selector lever to position P and turn the steering wheel away from the curb Note If you park your vehicle on a hill and facing downhill move the transmission selector lever to P and turn the steering wheel towards the curb To release the parking brake 1 Press the brake pedal firmly 2 Pull the lever up slightly 3 Press th...

Page 216: ...n the Traction Control System the stability control light will illuminate steadily Verify that the Traction Control System was not manually disabled through the information display If the stability control light still illuminates steadily have the system serviced by an authorized dealer immediately Operating your vehicle with Traction Control disabled could lead to an increased risk of loss of veh...

Page 217: ...control of a vehicle due to inappropriate driver input for the conditions Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage Activation of the AdvanceTrac威 system is an indication that at least some of the tires have exceeded their ability to grip the road this could reduce the operator s ability to contr...

Page 218: ...atically activates when you start your engine The AdvanceTrac威 with RSC威 system cannot be completely turned off but the ESC and RSC威 portions of the system are disabled when the transmission is in R Reverse The traction control portion of the system can be turned off independently See the Traction Control chapter 218 Stability Control 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus...

Page 219: ...n add on devices such as large trailer hitches bike or surfboard racks and any device that may block the normal detection zone of the system may create false beeps Note Keep the sensors located on the bumper fascia free from snow ice and large accumulations of dirt If the sensors are covered the system s accuracy can be affected Do not clean the sensors with sharp objects Note If your vehicle sust...

Page 220: ...up to 6 feet 2 meters from the rear bumper with a decreased coverage area at the outer corners of the bumper The system detects certain objects while the transmission is in R and moving toward a stationary object at a speed of 3 mph 5 km h or less but not moving and a moving object is approaching the rear of the vehicle at a speed of 3 mph 5 km h or less and moving at a speed of less than 3 mph 5 ...

Page 221: ...r radio speakers The sensing system reports the obstacle which is closest to the front or rear of the vehicle For example if an obstacle is 24 inches 60 centimeters from the front of the vehicle and at the same time an obstacle is only 16 inches 40 centimeters from the rear of the vehicle the lower pitched tone sounds An alternating warning sounds from the front and rear if there are objects at bo...

Page 222: ...system may not function correctly if something passes between the front bumper and the parking space i e a pedestrian or cyclist or if the edge of the neighboring parked vehicle is high from the ground i e a bus tow truck or flatbed truck Note The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections Note The sensors may not detect objects with surfaces...

Page 223: ...serve that the selected space remains clear of obstructions at all times in the maneuver Note Vehicles with overhanging loads e g a bus or a truck street furniture and other items may not be detected by active park assist You must ensure the selected space is suitable for parking Note The vehicle should be driven as parallel to other vehicles as possible while passing a parking space Note The syst...

Page 224: ... forward in the space are displayed in the touch screen While reversing the touch screen displays a message instructing the driver to check their surroundings for safety reasons and to back up slowly accompanied by a corresponding graphic When you think the vehicle has enough space in front and behind it or you hear a solid tone from the parking aid bring the vehicle to a complete stop When automa...

Page 225: ...sages may occur in normal operation For recurring or frequent active park assist faults contact an authorized dealer to have your vehicle serviced Troubleshooting the System The system does not look for a space The traction control system may be off Any door except the driver s may not be completely closed The system does not offer a particular space Something may be contacting the front bumper or...

Page 226: ...ration has changed detection capabilities A parked vehicle has a high attachment i e salt sprayer snowplow moving truck bed etc The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly i e driving from a heated garage into the cold or after leaving a car wash REAR VIEW CAMERA SYSTEM IF EQUIPPED WARNING The rear vie...

Page 227: ...bjects behind the vehicle The camera is located on the liftgate Using the Rear View Camera System The rear view camera system displays what is behind your vehicle when you place the transmission in R Reverse The system uses three types of guides to help you see what is behind your vehicle 1 Active guidelines Show the intended path of the vehicle when reversing 2 Fixed guidelines Show the actual pa...

Page 228: ...mps are not operating Do not use the rear view camera display when lighting is low until both reverse lamps are functional The camera s view is obstructed by mud water or debris Clean the lens with a soft lint free cloth and non abrasive cleaner The rear of the vehicle is hit or damaged causing the camera to become misaligned Check with your authorized dealer to have the rear view camera system ch...

Page 229: ...eversing the vehicle might deviate from the original intended path The fixed and active guidelines fade in and out depending on the steering wheel position When the steering wheel position is straight the active guidelines are not shown Always use caution while reversing Objects in the red zone are closest to your vehicle and objects in the green zone are further away Objects are getting closer to...

Page 230: ...oom is only available when the transmission is in R Reverse Note When manual zoom is enabled only the centerline is shown Allows the driver to get a closer view of an object behind the vehicle The zoomed image keeps the bumper in the image to provide a reference The zoom is only active while the transmission is in R Reverse When the transmission is shifted out of R Reverse the feature automaticall...

Page 231: ...p hill Apply the brakes if the vehicle speed increases above the set speed while driving downhill Note Cruise control will disengage if the vehicle speed decreases more than 10 mph 16 km h below your set speed while driving uphill Switching Cruise Control On Press and release ON Setting a Speed Press and release SET The indicator light on the instrument cluster will turn on The indicator will turn...

Page 232: ...ing the Set Speed Pull RES toward you and release Switching Cruise Control Off Note The set speed is erased when you switch off cruise control Press and release OFF or switch off the ignition ECO Cruise Control This feature saves vehicle energy by relaxing acceleration compared to standard cruise control For example your vehicle may temporarily lose speed when going uphill ECO will appear in the i...

Page 233: ...ce if a system error is detected You may not notice any difference in the feel of your steering but a serious condition may exist Failure to do so may result in loss of steering control Your vehicle is equipped with an electric power assisted steering system There is no fluid reservoir to check or fill If your vehicle loses electrical power while you are driving or if the ignition is turned off yo...

Page 234: ... uneven tire wear loose or worn suspension components loose or worn steering components improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander pull 234 Driving Aids 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 235: ...obstruct your vision or strike occupants of vehicle in the case of a sudden stop or collision Use the shade to cover items in the cargo area of your vehicle Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the shade To operate the shade 1 Pull the rear edge of the cargo shade rearward below and past the retention slots 2 ...

Page 236: ... of vehicle design performance Before loading your vehicle familiarize yourself with the following terms for determining your vehicle s weight ratings from the vehicle s Tire Label or Safety Compliance Certification Label Base Curb Weight is the weight of the vehicle including a full tank of fuel and all standard equipment It does not include passengers cargo or optional equipment Vehicle Curb Wei...

Page 237: ...arket or authorized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity how much space is available or by payload capacity how much weight the vehicle should carry On...

Page 238: ...Example only 238 Load Carrying 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 239: ... door edge that meets the door latch post next to the driver s seating position The total load on each axle must never exceed its GAWR GVW Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all options equipment passengers and cargo The GVWR is shown on the Safety Compliance Certifi...

Page 240: ...dard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury WARNING Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label 240 Load Carrying 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 241: ...e will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650 lb In metric units 635 340 5 x 68 295 kg 5 Determine the combined weight of luggage and cargo being loaded on the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 The following gives you a few examples o...

Page 242: ... 12 x 45 kg 635 198 540 103 kg You will need to reduce the load weight by at least 240 lb 104 kg If you remove 3 100 lb 45 kg cement bags then the load calculation would be 1400 2 x 220 9 x 100 1400 440 900 60 lb Now you have the load capacity to transport the cement and your friend home In metric units the calculation would be 635 kg 2 x 99 kg 9 x 45 kg 635 198 405 32 kg The above calculations al...

Page 243: ...rovider It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment Do not tow with a slingbelt Ford Motor Company has not approved a slingbelt towing procedure If the vehicle is towed incorrectly or by any other means vehicle damage may occur Ford Motor Company produces a towing manual for all authorized tow truck operators Have your tow truck operator refer to...

Page 244: ...c transmission in the Transmission chapter if you cannot move the transmission into N Maximum speed is 35 mph 56 km h Maximum distance is 50 miles 80 kilometers Recreational Towing Note Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle See the Climate Control chapter Follow these guidelines for your specific powertrain combination to tow yo...

Page 245: ...refer to the towing instructions found at the end of this section If you tow your vehicle with all four wheels on the ground Tow only in the forward direction Release the parking brake Place the transmission in N Neutral Place the ignition in the accessory mode See Ignition in the Starting and Stopping the Engine chapter Do not exceed 65 mph 105 km h Start the engine and allow it to run for five m...

Page 246: ...ate the need to stop Combine errands and minimize stop and go driving When running errands go to the furthest destination first and then work your way back home Close the windows for high speed driving Drive at reasonable speeds Traveling at 65 miles per hour 105 kilometers per hour uses about 15 percent less fuel than traveling at 75 miles per hour 121 kilometers per hour Keep the tires properly ...

Page 247: ...er drive through water that is higher than the bottom of the wheel rims for cars or the bottom of the hubs for trucks When driving through water traction or brake capability may be limited Also water may enter your engine s air intake and severely damage your engine or your vehicle may stall Note Driving through deep water where the transmission vent tube is submerged may allow water into the tran...

Page 248: ... or any other covering in the vehicle footwell that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle Never place floor mats or any other covering on top of already installed floor mats Floor mats should always rest on top of the vehicle carpeting surface and not another floor mat or other covering Additional floor mats or ...

Page 249: ...rference with pedal operation causing loss of control of vehicle To install floor mats position the floor mat so that the eyelet is over the retention post and press down to lock in To remove the floor mat reverse the installation procedure Driving Hints 249 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 250: ...ractices Know the make and model of your vehicle Review the Owner s Manual and become familiar with your vehicle s safety information and recommended safety practices Do not attempt to repair damaged electric and hybrid electric vehicles yourself Contact an authorized Ford Dealer or vehicle manufacturer representative for service Crashes A crash or impact significant enough to require an emergency...

Page 251: ... the arrival of emergency responders Post Incident Do not store a severely damaged vehicle with a lithium ion battery inside a structure or within 50 feet 15 meters of any structure or vehicle Ensure that passenger and cargo compartments remain ventilated i e open window door or trunk For vehicles in the United States notify Ford Motor Company 1 800 392 3673 then follow the prompts on the voice re...

Page 252: ...s 7 5 liters of gasoline or 5 0 gallons 18 9 liters of diesel fuel to a disabled vehicle Fuel delivery service is limited to two no charge occurrences within a 12 month period winch out available within 100 feet 30 5 meters of a paved or county maintained road no recoveries towing Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles 56 kilometers of the disablement loca...

Page 253: ... Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference In Canada the card is found in the warranty information in the glove box Canadian Roadside coverage and benefits may differ from the U S coverage Please see your warranty information or visit our website at www ford ca for information on Canadian services and benefits Canadian ...

Page 254: ...ower the vehicle off 2 Press the START STOP button to power the vehicle on 3 Repeat steps 1 and 2 to re enable fuel pump HIGH VOLTAGE SHUT OFF In the event of a crash Take the same actions as you would take in a crash involving a gasoline powered vehicle exit the vehicle safely or await the assistance of an emergency responder if they are unable to get out on their own move a safe distance away fr...

Page 255: ...ur vehicle Note The high voltage battery cannot be jumped with a standard 12 volt battery Note Do not disconnect the battery of the disabled vehicle as this could damage the vehicle s electrical system The 12 volt battery controls the switches and contacts that engage the high voltage battery Preparing your vehicle 1 Park the booster vehicle close to the hood of the disabled vehicle making sure th...

Page 256: ...urge of the battery Your vehicle has a 12 volt battery that has two prongs accessible from under the hood Your vehicle can be jumped the same way conventional vehicles can be using these prongs The illustration below shows the two connector prongs used for jump starting your vehicle A Positive prong B Negative prong B A 256 Roadside Emergencies 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printi...

Page 257: ...ssisting battery 3 Connect the negative cable to the negative terminal of the assisting battery 4 Make the final connection of the negative cable to the negative prong B of your vehicle Jump Starting 1 Start the engine of the booster vehicle and run the engine at a moderately increased speed 2 Start the engine of the disabled vehicle 3 Once the disabled vehicle has been started run both engines fo...

Page 258: ...er vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive prong of your vehicle s battery After the cables have been removed from both vehicles replace the red cap to the positive prong After the disabled vehicle has been started and the jumper cables removed allow it to idle for several minutes so the eng...

Page 259: ...orized dealer Repairs will be made using Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford Away from Home If you are away from home when your vehicle needs service contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer In the United States Mailing Address Ford Motor Company Customer Relationsh...

Page 260: ... following information available when contacting a Customer Relationship Center Vehicle Identification Number VIN Your telephone number home and business The name of the authorized dealer and city where located The vehicle s current odometer reading In some states you must directly notify Ford in writing before pursuing remedies under your state s warranty laws Ford is also allowed a final repair ...

Page 261: ...erious bodily injury OR 2 Four or more repair attempts are made on the same nonconformity a defect or condition that substantially impairs the use value or safety of the vehicle OR 3 The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days not necessarily all at one time In the case of 1 or 2 above the consumer must also notify the manufacturer of the n...

Page 262: ...where all findings of the BBB Auto Line dispute and decision are admissible in the court action Should you choose to accept the BBB AUTO LINE decision Ford is then bound by the decision and must comply with the decision within 30 days of receipt of your acceptance letter BBB AUTO LINE Application Using the information provided below please call or write to request a program application You will be...

Page 263: ...ecisions are fast fair and final as the arbitrator s award is binding on both you and Ford of Canada CAMVAP services are available in all Canadian territories and provinces For more information without charge or obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 or visit www camvap ca GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a fore...

Page 264: ...ing or living in Puerto Rico contact the nearest authorized dealer If the authorized dealer cannot help you contact Ford International Business Development Inc Customer Relationship Center P O Box 11957 Caparra Heights Station San Juan Puerto Rico 00922 1957 Telephone 1 800 1 313 390 0804 Email 841 FORD 3673 FAX 1 313 390 0804 Email prcac ford com www ford com pr If your vehicle must be serviced w...

Page 265: ...ITERATURE To order the publications in this portfolio contact Helm Incorporated at HELM INCORPORATED 47911 Halyard Drive Plymouth Michigan 48170 Attention Customer Service Or to order a free publication catalog call toll free 1 800 782 4356 Monday Friday 8 00 a m 6 00 p m EST Helm Incorporated can also be reached by their website www helminc com Items in this catalog may be purchased by credit car...

Page 266: ...dealer or Ford Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor vehicle safety from http www safercar gov REPORTING SAFETY DEFECTS CANADA ONLY If you believe that your vehic...

Page 267: ...ses before replacing any electrical components Standard Fuse Amperage Rating and Color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey 3A Violet Violet 4A Pink Pink 5A Tan Tan 7 5A Brown Brown 10A Red Red 15A Blue Blue 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural Natural Natural 30A Green Green Green Pink Pink 40A Orange Green ...

Page 268: ...t fuses WARNING To reduce risk of electrical shock always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs The power distribution box is located in the engine compartment It has high current fuses that protect your vehicle s main electrical systems from overloads If the battery has been disconnected and reconnected see Changing the Vehic...

Page 269: ...Not used F7 40A Anti lock brake system pump F8 30A Anti lock brake system valve F9 40A Vacuum pump F10 40A Heater blower motor F11 30A Engine management F12 Not used F13 25A Powertrain control module relay F1 F2 F3 F4 F5 F6 F7 F8 F9 R6 R7 R3 R1 R2 R4 R5 R8 R11 R10 R9 F11 F13 F15 F10 F12 F14 F16 F19 F20 F21 F24 F30 F31 F32 F33 F34 F35 F36 F29 F28 F27 F26 F23 F22 F17 F18 R12 R13 R14 F25 Fuses 269 20...

Page 270: ... module 15 Transmission oil pump 15 F24 5A Relay coils F25 10A Motor electronic cooling pump F26 5A Electronic power assist steering module 15 F27 5A Mass air flow sensor F28 15A Powertrain control module F29 10A Electronic A C compressor Positive temperature coefficient heater F30 10A Engine control module Powertrain control module F31 5A Charge port light ring C MAX Energi F32 20A Vehicle power ...

Page 271: ...ot used R6 Micro relay Front and rear wiper high low R7 Power relay Vacuum pump R8 Power relay Ignition feed R9 Not used R10 Mini relay Vacuum pump sensor R11 Not used R12 Power relay Cooling fan R13 Mini relay Heater blower R14 Mini relay Engine control relay Mini Fuses Cartridge Fuses Fuses 271 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 272: ...ting Protected Components 56 20A Fuel pump supply 57 Not used 58 Not used 59 5A Passive anti theft system 60 10A Interior light Driver door switch pack Glove box illumination 61 20A Cigar lighter Second row power point 62 5A Autowipers module Auto dimming rear view mirror 63 Not used 272 Fuses 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 273: ...nector 74 15A Headlamp supply 75 15A Fog lamp supply 76 10A Reverse lamp supply 77 20A Windshield and rear washer supply 78 5A Ignition switch Start button 79 15A Radio Hazard light switch 80 20A Not used spare 81 5A Power sun shade 82 20A Windshield and rear washer relay 83 20A Central lock and unlock supply 84 20A Drive door unlock supply Double lock 85 7 5A Electronic 15 feed 86 10A Restraints ...

Page 274: ...r handles F4 25A Door control unit front left F5 25A Door control unit front right F6 25A Door control unit rear left F7 25A Door control unit rear right F8 Not used F9 25A Driver seat motor F10 25A Heated rear window F11 Not used F12 15A Battery electronics control module F13 Not used R2 R5 R1 F28 F16 F17 F29 F30 F31 F32 F33 F34 F35 F36 F37 F38 F39 F40 F41 F42 F43 F44 F45 F46 F18 F19 F20 F21 F22 ...

Page 275: ... cancellation F23 Not used F24 30A DC AC power converter F25 25A Power liftgate F26 40A AC DC charger C MAX Energi F27 20A Luggage compartment outlet F28 Not used F29 Not used F30 5A Parking aid module F31 5A Rear view camera F32 5A DC AC power converter F33 Not used F34 20A Driver seat heater F35 20A Passenger seat heater F36 Not used F37 20A Power sun shade F38 Not used F39 Not used F40 Not used...

Page 276: ...ot used F45 5A Humidity sensor F46 10A Fuel system R1 Power relay Rear 15 relay R2 Mini relay Heated rear window R3 Micro relay Fuel door C MAX Energi R4 Not used R5 Not used R6 Micro relay Rear wiper 276 Fuses 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 277: ...recommended fuels lubricants fluids and service parts conforming to specifications Motorcraft威 parts are designed and built to provide the best performance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flame...

Page 278: ...d release the secondary latch located under the front center of the hood 4 Raise the hood and support it with the prop rod 5 Lower and secure the prop rod in the clip 6 Lower the hood and allow it to drop the last 8 to 11 inches 20 to 30 centimeters Note Make sure that the hood is closed properly 278 Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 279: ...service any of the high voltage components or wiring For easier identification the high voltage wiring insulation is color coated orange A Engine coolant reservoir cap B Engine oil filler cap C Engine oil dipstick D Air cleaner cover E Inverter system controller F Brake fluid reservoir cap G Power distribution box H Inverter system controller coolant reservoir cap I Windshield washer fluid reservo...

Page 280: ... running Note Do not add engine oil further than the MAX mark Oil levels above the MAX mark may cause engine damage Only use oils certified for gasoline engines by the American Petroleum Institute API An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council ...

Page 281: ... vehicles with push button start press the start button to turn the vehicle off completely Oil Maintenance Mode If Equipped The oil maintenance mode is equipped on Energi models only The oil maintenance mode keeps the engine oil quality in good condition when you drive the vehicle with limited engine use If the vehicle is in oil maintenance mode when you start the vehicle a message will appear in ...

Page 282: ...d coolant immediately Refer to Adding Engine Coolant in this chapter The coolant concentration should be maintained at 50 Note For best results coolant concentration should be tested with a refractometer such as Rotunda tool ROB75240 available from your dealer Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations Note Automotive fluids are not i...

Page 283: ...cities and Specifications chapter Note Automotive fluids are not interchangeable do not use coolant antifreeze or windshield washer fluid outside of its specified function and vehicle location Adding Coolant WARNING Do not add engine coolant when the engine is hot Steam and scalding liquids released from a hot cooling system can burn you badly Also you can be burned if you spill coolant on hot eng...

Page 284: ...prediluted engine coolant as soon as possible Water alone without engine coolant can cause engine damage from corrosion overheating or freezing DO NOT use this method for the inverter system controller cooling system The inverter system controller cooling system operates close to ambient temperature and is susceptible to freezing in any subfreezing environment in the absence of coolant Do not use ...

Page 285: ...verter system controller coolant reservoir Make sure that the level is between the MIN and MAX marks on the inverter system controller coolant reservoir Use prediluted coolant meeting the Ford specification See the technical specifications chart in the Capacities and Specifications chapter 3 Close the inverter system controller coolant reservoir cap Whenever you add coolant check the coolant level...

Page 286: ...damage Vehicles driven year round in non extreme climates should use prediluted engine coolant for optimum cooling system and engine protection What You Should Know About Fail Safe Cooling If the engine coolant supply is depleted this feature allows the vehicle to be driven temporarily before incremental component damage is incurred The fail safe distance depends on ambient temperatures vehicle lo...

Page 287: ...er steering assist and power brake assist which may increase the possibility of a crash resulting in serious injury WARNING Never remove the coolant reservoir cap while the engine is running or hot You have limited engine power when in the fail safe mode so drive the vehicle with caution The vehicle will not be able to maintain high speed operation and the engine will run rough Remember that the e...

Page 288: ... fluid levels are outside of the normal operating range the performance of the system could be compromised seek service from your authorized dealer immediately POWER STEERING FLUID CHECK Your vehicle is equipped with an electric power steering EPS system There is no fluid reservoir to check or fill FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel ta...

Page 289: ...f the battery condition and potential incorrect system operation Note If a person adds electrical or electronic accessories or components to the vehicle the accessories or components may adversely affect the low voltage battery performance and durability and may also affect the performance of other electrical systems in the vehicle Note Always dispose of automotive batteries in a responsible manne...

Page 290: ...6 kilometers to completely relearn the idle and fuel trim strategy Note If you do not allow the engine to relearn the idle and fuel trim strategy the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of the blade to check for roughness Clean th...

Page 291: ... within three seconds Hold the lever in position A 4 Release the lever when the wipers have moved to the service position Changing the Front Wiper Blades Set the front wipers in the service position and lift the wiper arms 1 Press the locking buttons together 2 Rotate and remove the wiper blade Note Make sure that the wiper blade locks into place 3 Install in the reverse order Replace wiper blades...

Page 292: ...he air cleaner assembly properly by fully seating on the mounting studs in 5 places and securing with the 2 bolts may result in air cleaner assembly dislodgement from engine and damage to the air cleaner assembly and other engine components Therefore we recommend that the air filter be serviced at a Ford dealer When changing the air filter element use only the air filter element listed Refer to Mo...

Page 293: ...tube D Positive crankcase ventilation PCV tube E Air cleaner intake tube Removing the Engine Air Filter Element 1 Loosen the hose clamps for air cleaner outlet tube C Disconnect the tube from the air cleaner assembly A A C D E B Maintenance 293 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 294: ...e the bolts from each side of the air cleaner assembly A as shown with arrows 5 Lift the air cleaner assembly A from the mounting studs then rotate and pull it towards the front of the vehicle 6 Loosen the 5 bolts from the air cleaner cover B 7 Remove the air cleaner cover B from the air cleaner assembly A 294 Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 295: ...e engine air cleaner assembly 2 Install the air cleaner cover B and tighten the 5 bolts 3 Position the air cleaner assembly A onto the engine and make sure the assembly is aligned with the studs 4 Install and tighten the bolts to each side of the air cleaner assembly A as shown with arrows Maintenance 295 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 296: ...ur headlamps should be checked by your authorized dealer Vertical Aim Adjustment 1 Park the vehicle directly in front of a wall or screen on a level surface approximately 25 feet 7 6 meters away A 8 feet 2 4 meters B Center height of lamp to ground C 25 feet 7 6 meters D Horizontal reference line 2 Measure the height of the headlamp bulb center from the ground and mark an 8 foot 2 4 meter horizont...

Page 297: ...p edge of the high intensity light zone is not at the horizontal reference line the headlamp will need to be adjusted 4 Locate the vertical adjuster on each headlamp Using a Phillips 2 screwdriver turn the adjuster either clockwise or counterclockwise in order to aim the headlamp The horizontal edge of the brighter light should touch the horizontal reference line 5 Close the hood and turn off the ...

Page 298: ...ges in pressure Condensation can be a natural by product of this design When moist air enters the lamp assembly through the vents there is a possibility that condensation can occur when the temperature is cold When normal condensation occurs a thin film of mist can form on the interior of the lens The thin mist eventually clears and exits through the vents during normal operation Clearing time may...

Page 299: ...he bulb by only its plastic base and do not touch the glass The oil from your hand could cause the bulb to break the next time the headlamps are operated Note If the bulb is accidentally touched it should be cleaned with rubbing alcohol before being used Locating the Headlamp Bulbs A Turn lamp B Low beam headlamp C High beam headlamp Replacing the High Beam Headlamp Bulb 1 Remove the headlamp asse...

Page 300: ...1 Remove the headlamp assembly 2 Remove the service cap 3 Remove the bulb holder 4 Remove the bulb from the headlamp assembly Install the new bulbs in reverse order Replacing the Fog Lamp Bulbs If Equipped Note You cannot separate the fog lamp bulb from the bulb holder 1 Remove the fog lamp cover 2 Remove the 2 screws 3 Remove the lamp 300 Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st...

Page 301: ...ve it Install the new bulb in reverse order Replacing the Tail Lamp Brake Lamp and Turn Lamp Bulbs 1 Make sure the lighting control is in the off position 2 Open the liftgate 3 Remove the trim panel cover 4 5 Maintenance 301 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 302: ... bulb holder turn the bulb counterclockwise and remove the bulb A Tail lamp and brake lamp B Turn lamp Install the new bulb in reverse order Replacing the Reverse Lamp and Tail Lamp Bulbs 1 Make sure the lighting control is in the off position 2 Open the liftgate 3 Remove the trim panel cover 302 Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 303: ...o the bulb holder turn the bulb counterclockwise and remove the bulb A Reverse lamp B Tail lamp Install the new bulb in reverse order Replacing the License Plate Lamp Bulb 1 Carefully release the spring clip 2 Remove the lamp 3 Remove the bulb Install the new bulb in reverse order 3 2 1 Maintenance 303 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 304: ...inboard side of the rear window 3 Insert a suitable tool into the holes 4 Carefully pull the lamp towards the front of the vehicle in order to release the spring clips 5 Gently pull the lamp assembly away from the vehicle 304 Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 305: ...nd will provide quality bulb burn time Function Trade number Headlamps high beam H1 Headlamps low beam H11 Park turn lamp front 3457AK Side marker front W5W Fog lamps if equipped H11LL Tail brake lamp in the rear fender W21 5W Turn lamp in the rear fender WY21W Tail lamp in the liftgate P21 5W Backup lamp W16W License plate lamp W5W Cargo area lamp W6W High mount brake lamp W5W Interior lamps LED ...

Page 306: ...l Strength Carpet Upholstery Cleaner ZC 54 Motorcraft威 Spot and Stain Remover U S only ZC 14 Motorcraft威 Ultra Clear Spray Glass Cleaner ZC 23 Motorcraft威 Vinyl Cleaner Canada only CXC 93 Motorcraft威 Wheel and Tire Cleaner ZC 37 A CLEANING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo such as Motorcraft威 Detail Wash Never use strong household deterge...

Page 307: ...leaning product to hot surfaces and do not leave cleaning product on chrome surfaces for a period of time exceeding that which is recommended Note Using other non recommended cleaners can result in severe and permanent cosmetic damage Underbody Flush the complete underside of your vehicle frequently Keep body and door drain holes free from packed dirt Cleaning Plastic Exterior Parts Use only appro...

Page 308: ...that collects on the electrical components or in the charge port Cover the inverter system controller power distribution box and air filter assembly to prevent water damage when cleaning the engine Never use a power washer to clean the engine or in the charge port The high pressure fluid could penetrate the sealed parts and cause damage and risk of personal injury Never spray water on any of the o...

Page 309: ...urface of the windshield and the wiper blades using a sponge or soft cloth with a neutral detergent or mild abrasive cleaning solution After cleaning rinse the windshield and wiper blades with clean water The windshield is clean if beads do not form when you rinse the windshield with water Note Do not use sharp objects such as a razor blade to clean the inside of the rear window or to remove decal...

Page 310: ...h or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces Do not use household or glass cleaners as these may damage the finish of the instrument panel interior trim and cluster lens Do not allow air fresheners and hand sanitizers to spill on interior surfaces If a spill...

Page 311: ...ded for rubber vinyl and plastics or petroleum based leather conditioners These products may cause premature wearing or damage to the leather CLEANING THE ALLOY WHEELS Note Do not use chrome cleaner metal cleaner or polish on wheels and wheel covers Aluminum wheels and wheel covers are coated with a clear coat paint finish In order to maintain their shine Clean weekly with Motorcraft威 Wheel and Ti...

Page 312: ...ide of front fenders See the Cleaning chapter for more information Periodically wash vehicles stored in exposed locations Touch up raw or primed metal to prevent rust Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration Re wax as necessary when the vehicle is washed See the Cleaning chapter for more information Lubricate all hood door and trunk lid hinges a...

Page 313: ...move the carpet from the cargo area 3 Remove the bolts and the cargo area floor storage interior trim panel 4 Check and recharge the low voltage battery as necessary Keep connections clean 5 If you are storing your vehicle for more than 30 days without recharging the battery disconnect the negative battery cable from the low voltage battery 6 If you disconnected the negative battery cable apply pa...

Page 314: ... is ready to come out of storage do the following Wash your vehicle to remove any dirt or grease film build up on window surfaces Check windshield wipers for any deterioration Check under the hood for any foreign material that may have collected during storage mice or squirrel nests Check the exhaust for any foreign material that may have collected during storage Check tire pressures and set tire ...

Page 315: ...t memory features See Changing the Low Voltage Battery Low voltage battery C MAX Energi Complete the following steps 1 Check and recharge the low voltage battery as necessary Keep connections clean 2 If you disconnected the negative battery cable connect the negative battery cable to the low voltage battery 3 Install the low voltage battery access panel to the rear of the cargo area 4 Remove the p...

Page 316: ...in Title 49 Code of Federal Regulations Part 575 104 c 2 U S Department of Transportation Tire quality grades The U S Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions...

Page 317: ... s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel Sustained high temperature can cause the material of the tire to degenerate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must me...

Page 318: ...out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile 1 6 kilometers Recommended inflation pressure The cold inflation pressure found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label located on the B Pillar or ...

Page 319: ...load index and speed rating for your vehicle may be different from this example A P Indicates a tire designated by the Tire and Rim Association T RA that may be used for service on cars SUVs minivans and light trucks Note If your tire size does not begin with a letter this may mean it is designated by either ETRTO European Tire and Rim Technical Organization or JATMA Japan Tire Manufacturing Assoc...

Page 320: ...y operate at different conditions for load and inflation pressure These speed ratings may need to be adjusted for the difference in conditions The ratings range from 81 mph 130 km h to 186 mph 299 km h These ratings are listed in the following chart Note You may not find this information on all tires because it is not required by federal law Letter rating Speed rating mph km h M 81 mph 130 km h N ...

Page 321: ...nd pounds that can be carried by the tire See the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position for the correct tire pressure for your vehicle L Treadwear Traction and Temperature Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of...

Page 322: ...adial tubeless etc Additional Information Contained on the Tire Sidewall for LT Type Tires LT type tires have some additional information beyond those of P type tires these differences are described below Note Tire Quality Grades do not apply to this type of tire A LT Indicates a tire designated by the Tire and Rim Association T RA that is intended for service on light trucks B Load Range Load Inf...

Page 323: ...wall edge In general the larger the number the wider the tire C 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall D D Indicates a diagonal type tire R Indicates a radial type tire E 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel dia...

Page 324: ... accidents A tire can lose up to half of its air pressure and not appear to be flat You are strongly urged to buy a reliable tire pressure gauge as automatic service station gauges may be inaccurate Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge Use the recommended cold inflation pressure for optimum tire performance and wear Unde...

Page 325: ...re cool meaning they are not hot from driving even a mile If you are checking tire pressure when the tire is hot i e driven more than 1 mile 1 6 km never bleed or reduce air pressure The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures A hot tire at or below recommended cold inflation pressure could be significantly under inflated Note If you h...

Page 326: ...all your tires frequently and replace them if one or more of the following conditions exist Tire Wear When the tread is worn down to 1 16th of an inch 2 millimeters tires must be replaced to help prevent your vehicle from skidding and hydroplaning Built in treadwear indicators or wear bars which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is wor...

Page 327: ...d describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certification and in case of a recall This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters are the plant code designating where it was manufactured the next two are the tire size code and the last four...

Page 328: ... tire replacement contact your authorized dealer as soon as possible WARNING When mounting replacement tires and wheels you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below If the beads do not seat at the maximum pressure indicated re lubricate and try again When inflating the tire for mounting pressures up to...

Page 329: ...nd injure a passenger or bystander Driving habits have a great deal to do with your tire mileage and safety Observe posted speed limits Avoid fast starts stops and turns Avoid potholes and objects on the road Do not run over curbs or hit the tire against a curb when parking Highway Hazards No matter how carefully you drive there s always the possibility that you may eventually have a flat tire on ...

Page 330: ...lso be balanced periodically An unbalanced tire and wheel assembly may result in irregular tire wear Tire Rotation Note If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment tire imbalance or mechanical problem involved before tire rotation Note After having your tires rotated inflation pressure must be checked and adjusted to the vehicle requireme...

Page 331: ...aintain your tire pressure could increase the risk of tire failure loss of control vehicle rollover and personal injury Each tire including the spare if provided should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label If your vehicle has tires of a different size than the size indicat...

Page 332: ...ways check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not caus...

Page 333: ...ctioning as intended Please refer to the following chart for information concerning your tire pressure monitoring system Low tire pressure warning light Possible cause Customer action required Solid warning light Tire s under inflated 1 Make sure tires are at the proper pressure See Inflating your tires in this chapter 2 After inflating your tires to the manufacturer s recommended pressure as show...

Page 334: ...ehicle is stationary overnight with the outside temperature significantly lower than the daytime temperature the tire pressure may decrease approximately 3 psi 21 kPa for a drop of 30 F 17 C in ambient temperature This lower pressure value may be detected by the TPMS as being significantly lower than the recommended inflation pressure and activate the TPMS warning light for low tire pressure If th...

Page 335: ...seat Loosen the Velcro威 straps to access the kit The temporary mobility kit consists of an air compressor to reinflate the tire and a sealing compound in a canister that will seal most punctures caused by nails or similar objects This kit will provide a temporary seal allowing you to drive your vehicle up to 120 miles 200 km at a maximum speed of 50 mph 80 km h Wheels and Tires 335 2013 C Max Full...

Page 336: ...kit Do not attempt to repair punctures larger than 1 4 inch 6 4 millimeters or damage to the tire s sidewall The tire may not completely seal Loss of air pressure may adversely affect tire performance For this reason Note Do not drive the vehicle above 50 mph 80 km h Note Do not drive further than 120 miles 200 kilometers Drive only to the closest Ford Motor Company authorized dealer or tire repai...

Page 337: ...ovided to avoid an allergic reaction Keep the temporary mobility kit away from children Only use the temporary mobility kit when the ambient temperature is between 22 F 30 C and 158 F 70 C Only use the sealing compound before the use by date The use by date is on the lower right hand corner of the label located on the sealant canister bottle Note Check the use by date regularly and replace the can...

Page 338: ...ormations in the tire s sidewall during inflation stop and call roadside assistance WARNING If the tire does not inflate to the recommended tire pressure within 15 minutes stop and call roadside assistance Preparation Park the vehicle in a safe level and secure area away from moving traffic Turn the hazard lights on Apply the parking brake and turn the engine off Inspect the flat tire for visible ...

Page 339: ...and place it on the top of the instrument panel or the center of the dash 6 Note Start the engine only if the vehicle is outdoors or in a well ventilated area 7 Push and turn dial A counterclockwise to the sealant position Turn on the kit by pressing the on button B 8 Inflate the tire to the pressure listed on the Tire Label located on the driver s door or the door jamb area A B Wheels and Tires 3...

Page 340: ...usual vibration ride disturbance or noise while driving reduce your speed until you can safely pull off to the side of the road to call for roadside assistance Note Do not proceed to the second stage of this operation 11 After 4 miles 6 kilometers stop and check the tire pressure See Second Stage Checking Tire Pressure Second Stage Checking Tire Pressure WARNING If you are proceeding from the Firs...

Page 341: ... parts can be obtained and replaced at an authorized Ford Motor Company dealership or tire dealer Empty sealant bottles may be disposed of at home however liquid residue from the sealing compound should be disposed by your local Ford Motor Company dealership or tire dealer or in accordance with local waste disposal regulations Note After the sealing compound has been used the maximum vehicle speed...

Page 342: ... compressor housing 2 Locate the yellow cap at the end of the clear tube 3 Using the yellow cap tool press the tab located on the temporary mobility kit compressor housing while pulling up on the sealant canister 342 Wheels and Tires 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 343: ...nt canister by lightly pushing down until you hear an audible click 3 Wrap the clear tube around the compressor housing Note If you experience any difficulties with the removal or installation of the sealant canister consult your Ford Motor Company authorized dealer for assistance Wheels and Tires 343 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 344: ...th the mounting surfaces of the wheel Installing wheels without correct metal to metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion resulting in loss of control Retighten the lug nuts to the specified torque within 100 miles 160 kilometers after any wheel disturbance tire rotation changing a flat tire wheel remov...

Page 345: ...s 122 Required fuel Minimum 87 octane Firing order 1 3 4 2 Ignition system Coil on plug COP Compression ratio 12 3 1 Spark plug gap 0 051 in 0 002 in 1 3 mm 0 05 mm Capacities and Specifications 345 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 346: ...nd ISO 4925 Class 6 Door latch hood latch auxiliary hood latch trunk latch seat tracks Multi Purpose Grease Lithium grease XG 4 or XL 5 or equivalent ESB M1C93 B Lock cylinder Motorcraft威 Penetrating and Lock Lubricant XL 1 None Automatic transmission fluid 2 3 5 7 quarts 5 4L Motorcraft威 MERCON威 LV ATF XT 10 QLV MERCON威 LV 346 Capacities and Specifications 2013 C Max Full Hybrid 34h Owners Guide ...

Page 347: ...anada Motorcraft威 SAE 5W 20 Synthetic Motor Oil Canada XO 5W20 QSP US XO 5W20 QFS US CXO 5W20 LSP12 Canada CXO 5W20 LFS12 Canada WSS M2C945 A C MAX engine coolant 6 7 4 quarts 7L Motorcraft威 Orange Antifreeze Coolant Prediluted VC 3DIL B US CVC 3DIL B Canada WSS M97B44 D2 C MAX Energi engine coolant 6 8 8 quarts 8 3L Inverter system controller coolant 6 1 1 quarts 1L Capacities and Specifications ...

Page 348: ...id or equivalent meeting WSS M6C65 A2 and ISO 4925 Class 6 Use of any fluid other than the recommended fluid may cause brake system damage 2 Approximate dry fill capacity Actual amount may vary during fluid changes 3 Automatic transmissions that require Motorcraft MERCON威 LV transmission fluid should only use Motorcraft MERCON威 LV transmission fluid Refer to scheduled maintenance to determine the ...

Page 349: ...Mark 5 Your engine has been designed to be used with Ford engine oil which gives a fuel economy benefit while maintaining the durability of your engine Using oils other than the one specified can result in longer engine cranking periods reduced engine performance reduced fuel economy and increased emission levels 6 Add the coolant type originally equipped in your vehicle Capacities and Specificati...

Page 350: ...d 2 Only use the specified replacement oil filter The use of a non specified oil filter can result in engine damage 3 For spark plug replacement see your authorized dealer Refer to the Scheduled Maintenance Information for the appropriate intervals for changing the spark plugs Have your authorized dealer replace the spark plugs with ones that meet Ford material and design specifications for your v...

Page 351: ...Identification Number VIN contains the following information A World manufacturer identifier B Brake system Gross Vehicle Weight Rating GVWR Restraint Devices and their location C Make vehicle line series body type D Engine type E Check digit F Model year G Assembly plant H Production sequence number XXXXXXXXXXXXXXXXX Capacities and Specifications 351 2013 C Max Full Hybrid 34h Owners Guide gf 1st...

Page 352: ...be affixed to either the door hinge pillar the door latch post or the edge of the door near the door latch next to the driver s seating position TRANSMISSION CODE DESIGNATION You can find a transmission code on the Safety Compliance Certification Label The following table tells you which transmission each code represents Description Code Electronic continuously variable transmission HF35 eCVT J 35...

Page 353: ...s any component damaged by the defective accessories The accessories will be warranted for whichever provides you the greatest benefit 12 months or 12000 miles 20000 kilometers whichever occurs first or the remainder of your new vehicle limited warranty Contact your dealer for details and a copy of the warranty Exterior style Hood deflectors Side window deflectors Splash guards Custom graphics Int...

Page 354: ...unications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems such as two way radios telephones and theft alarms that are equipped with radio transmitters Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician Mobile communications syst...

Page 355: ...n authorized and backed by Ford Motor Company That means you get Reliable quality service anywhere you go Factory trained technicians Ford Authorized Parts used with every covered repair Rental Car Reimbursement If your vehicle is kept overnight for covered repairs you are eligible for rental car coverage including Bumper to Bumper warranty repairs or manufacturer s recalls Transferable Coverage I...

Page 356: ...c Belts and hoses Contact your selling Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget Interest Free Finance Options Available Take advantage of our installment payment plan just a 10 down payment will provide you with an affordable no interest no fee payment opportunity Protect Yourself from the Rising Cost of Vehicle...

Page 357: ... deductible combinations Each plan is tailored to fit your own driving needs including reimbursement for towing and rental When you purchase Ford ESP you receive added peace of mind protection throughout Canada and the United States provided by a network of participating Ford Motor Company dealers The Lincoln Maintenance Protection Plan is honored at authorized Lincoln dealers Note Repairs perform...

Page 358: ...Your Dealership Factory Trained Technicians Service technicians participate in extensive factory sponsored certification training to help them become experts on the operation of your vehicle Ask your dealership about the training and certification their technicians have received Genuine Ford and Motorcraft姞 Replacement Parts Dealerships stock Ford Motorcraft威 and Ford authorized branded remanufact...

Page 359: ...etween oil change intervals C MAX Energi plug in hybrid vehicles are equipped with the Intelligent Oil Life Monitor威 IOLM system which shows a message in the information display at the proper oil change service interval this interval may be up to two years or 20000 miles 32000 kilometers When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears in the information display it s time for an oil chang...

Page 360: ...pany are not recommended as part of normal maintenance Please consult your warranty information Oils Fluids and Flushing In many cases fluid discoloration is a normal operating characteristic and by itself does not necessarily indicate a concern or that the fluid needs to be changed However discolored fluids that also show signs of overheating and or foreign material contamination should be inspec...

Page 361: ...sary Body and door drain holes for obstructions Clean if necessary Cooling system fluid level and coolant strength Door weatherstrips for wear Lubricate if necessary Hinges latches and outside locks for proper operation Lubricate if necessary Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps brake ABS airbag safety belt for operation Washer...

Page 362: ...ls fill if necessary Tires including spare for wear and proper pressure For oil and fluid leaks Windshield for cracks chips or pits Half shaft dust boots Washer spray and wiper operation Brake coolant recovery reservoir automatic transmission and window washer Be sure to ask your dealership service advisor or technician about the multi point vehicle inspection It is a comprehensive way to perform ...

Page 363: ...Scheduled Maintenance 363 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 364: ...ms brake linings hoses and parking brake Inspect cabin air filter Inspect engine cooling system and motor electronics cooling system strength and hoses Inspect exhaust system and heat shields Inspect half shaft boots Inspect steering linkage ball joints suspension and tie rod ends Inspect wheels and related components for abnormal noise wear looseness or drag Do not exceed one year or 10000 miles ...

Page 365: ...matic transmission fluid Replace auxiliary transmission fluid pump filter if the vehicle is equipped with the Auto Stop Start feature Additional maintenance items can be performed within 3000 miles 4800 kilometers of the last oil change Do not exceed the designated distance for the interval Initial replacement at six years or 100000 miles 160000 kilometers then every three years or 50000 miles 800...

Page 366: ... electronics cooling system strength and hoses Inspect exhaust system and heat shields Inspect half shaft boots Inspect steering linkage ball joints suspension and tie rod ends Inspect wheels and related components for abnormal noise wear looseness or drag Do not exceed two years or 20000 miles 32000 kilometers between service intervals Reset your Intelligent Oil Life Monitor after each engine oil...

Page 367: ...nsmission fluid pump filter if the vehicle is equipped with the Auto Stop Start feature 1 Additional maintenance items can be performed within 3000 miles 4800 kilometers of the last oil change Do not exceed the designated distance for the interval 2 Inspect the engine oil filter for signs of damage such as rust paint blistering scratches or dents every one year or 10000 miles 16000 kilometers If a...

Page 368: ... HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 368 Scheduled Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA ...

Page 369: ...ILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 369 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 370: ...ILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 370 Scheduled Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 371: ...lometers perform the 30000 mile 48000 kilometer automatic transmission fluid replacement Example 2 The OIL CHANGE REQUIRED message has not come on but the odometer reads 30000 miles 48000 kilometers perform the engine air filter replacement i e Intelligent Oil Life Monitor威 was reset at 25000 miles 40000 kilometers Extensive Idling or Low speed Driving for Long Distances as in Heavy Commercial Use...

Page 372: ...abnormal noise wear looseness or drag Rotate tires inspect tires for wear and measure tread depth Every 5000 miles 8000 km or six months Change engine oil and filter Perform multi point inspection C MAX Energi only Reset your Intelligent Oil Life Monitor威 after each engine oil and filter change See Engine oil check in the Maintenance chapter 372 Scheduled Maintenance 2013 C Max Full Hybrid 34h Own...

Page 373: ... RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance 373 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing U...

Page 374: ...ILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 374 Scheduled Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 375: ...Institute API Certified for Gasoline Engines Certification mark oil of SM or SN quality the normal oil change interval is 5000 miles 8000 kilometers If the available API SM or SN oils are not available then the oil change service interval is 3000 miles 4800 kilometers Engine air filter cabin air filter replacement Engine air filter and cabin air filter life is dependent on exposure to dusty and di...

Page 376: ...ION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE 376 Scheduled Maintenance 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 377: ...t威 Vehicle Health Report and SYNC Services Traffic Directions Information if equipped Use applications such as Pandora and Stitcher via SYNC AppLink if applicable Access phonebook contacts and music via voice commands Stream music from your connected phone Text message Use the advanced voice recognition system USB device charging if your device supports this SYNC姞 377 2013 C Max Full Hybrid 34h Ow...

Page 378: ... downloads available for SYNC Access to customer support for any questions you may have Driving Restrictions For your safety certain features are speed dependent and restricted when your vehicle is traveling over 3 mph 5 km h Safety Information WARNING Driving while distracted can result in loss of vehicle control accident and injury Ford strongly recommends that drivers use extreme caution when u...

Page 379: ...ystem also records a short development log of approximately 10 minutes of all recent system activity The log profile and other system data may be used to improve the system and help diagnose any problems that may occur The cellular profile media device index and development log remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or ...

Page 380: ... the level of voice interaction and feedback Vehicle Health Report Run a vehicle health report Services Access the SYNC Services portal Mobile apps Access mobile applications Help Hear a list of voice commands available in the current mode If equipped U S only System Interaction and Feedback The system provides feedback through audible tones prompts questions and spoken confirmations depending on ...

Page 381: ...idate lists when it has the same confidence level of several options based on your voice command When turned on you may be prompted with as many as four possibilities for clarification For example Say 1 after the tone to call John Doe at home Say 2 after the tone to call Johnny Doe on mobile Say 3 after the tone to call Jane Doe at home Or Say 1 after the tone to play John Doe Say 2 after the tone...

Page 382: ...heck your phone s compatibility see your phone s user manual and visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca Pairing a Phone for the First Time Note SYNC can support downloading up to approximately 2000 entries per Bluetooth enabled cellular phone Note Make sure the vehicle ignition and radio are turned on and the transmission is in position P Note To scroll through the menus ...

Page 383: ...evices is selected and press OK 3 Scroll until Add Bluetooth Device is selected and press OK 4 When Find SYNC appears in the display press OK 5 Put your phone into Bluetooth discovery mode See your phone s user guide if necessary 6 When prompted on your phone s display enter the six digit PIN provided by SYNC in the radio display The display indicates when the pairing is successful 7 The system th...

Page 384: ...rmation is completely downloaded using Bluetooth 3 See MENU table below 4 See DIAL table below MENU Phone connections Phone settings message notification off Phone settings message notification on Phone settings set phone ringer Phone settings set ringer 1 Phone settings set ringer 2 Phone settings set ringer 3 Phone settings set ringer off Battery Phone name Signal Text message inbox Words in are...

Page 385: ... to go to the PHONE menu Making Calls Press the voice icon and when prompted say 1 Say Call name or Dial then the desired number 2 When the system confirms the number say Dial again to initiate the call To erase the last spoken digit say Delete or press the left arrow button To erase all spoken digits say Clear or press and hold the left arrow button To end the call press and hold the phone button...

Page 386: ...more private conversation Press OK when Privacy on off appears The display indicates In Privacy and the system transfers your call Call Hold Put an active call on hold Press OK when Place Call on Hold appears To answer another call at this time press the phone button Join Calls Join two separate calls 1 Press the phone button 2 Access the desired contact through SYNC or use voice commands to place...

Page 387: ... through your phonebook contacts 2 Press OK again when the desired selection appears in the display 3 Press the phone button Call History Access your call history log 1 Press OK to select then scroll through your call history options incoming outgoing or missed 2 Press OK when the desired selection appears in the display 3 Press the phone button to call the selection Return Exit the current menu S...

Page 388: ... Press OK to select 2 Scroll to select from Call History Incoming Call History Outgoing or Call History Missed Press OK make your selection 3 Press OK or the phone button to call the desired selection Note The system attempts to automatically re download your phone book and call history each time your phone connects to SYNC if the auto download feature is on and your Bluetooth enabled cellular pho...

Page 389: ...accident if the feature is used properly Vehicle Health Report3 Create and receive a diagnostic report card on your vehicle Mobile Apps3 Interact with SYNC威 capable mobile applications on your smartphone System Settings Access Bluetooth Devices menu listings add connect set as primary on off delete as well as Advanced menu listings prompts languages defaults master reset install application and sy...

Page 390: ...n and SYNC reads your message aloud as you are not able to view the message You can then also choose whether you d like to reply or forward the message 3 Press OK and scroll to choose between Reply to Text Message Press OK to access and then scroll through the list of pre defined messages to send Forward Text Message Press OK to forward the message to anyone in your Phonebook or Call History You c...

Page 391: ...to cycle through the message options in the following chart 3 Press OK when the desired selection is in the display The system now needs to know who to send the message to 4 Scroll to cycle through Phonebook or Call History entries You can also select Enter Number to audibly enter a desired number 5 Press OK to enter the desired menu and scroll to select the specific contact 6 Press OK when the co...

Page 392: ...tatus of your connected phone Press OK to select and scroll to view the information When done press OK again to return to the phone status menu Set Ringer Select which ring tone sounds during an incoming call one of the system s or your phone s 1 Press OK to select and scroll to hear Ringer 1 Ringer 2 Ringer 3 and Phone Ringer 2 Press OK to select Note If your phone supports in band ringing your p...

Page 393: ...d press OK again when Confirm Download appears Auto Download Automatically download your phone book each time your phone connects to SYNC Press OK to select When Auto Download On appears press OK to have your phonebook automatically downloaded each time Select Off to NOT download your phonebook every time your phone connects to SYNC Your phonebook call history and text messages can only be accesse...

Page 394: ...ears and select OK 4 Scroll to select from the following options If you select You can Add Bluetooth Device See Using SYNC with your phone earlier in this chapter for pairing instructions Connect Bluetooth Device Connect a previously paired Bluetooth enabled phone 1 Press OK to select and view a list of previously paired phones 2 Scroll until the desired device is chosen then press OK to connect t...

Page 395: ... feature Advanced Menu Options This menu allows you to access settings such as prompts languages defaults perform a master reset install an application and view system information 1 Press the phone button to enter the Phone Menu 2 Scroll until System Settings appears and press OK 3 Scroll until Advanced appears and select OK 4 Scroll to select from the following options If you select You can Promp...

Page 396: ...s 1 Press OK to select and then press OK again when Restore Defaults appears in the display 2 Press OK to confirm Master Reset Completely erase all information stored on SYNC phonebook call history text messages and paired devices and return to the factory default settings Press OK to select The display indicates when complete and SYNC takes you back to the Advanced menu Install Application Instal...

Page 397: ...elf Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash If you do not hear 911 Assist within five seconds of the crash the system or phone may be damaged or non functional WARNING Always place your phone in a secure location in the vehicle so it does not become a projectile or get damaged in a collision Failure t...

Page 398: ...n appears in the radio display Set On or Set Off appears in the display as confirmation Off selections include Off with reminder and Off without reminder Off with reminder provides a display and voice reminder at phone connection at vehicle start Off without reminder provides a display reminder only without a voice reminder at phone connection To make sure that 911 Assist works properly SYNC must ...

Page 399: ...nt s in the vehicle is able to talk with the operator Be prepared to provide your name phone number and location immediately because not all 911 systems are capable of receiving this information electronically 911 Assist May Not Work If Your cellular phone or 911 Assist hardware was damaged in a crash The vehicle s battery or SYNC system has no power The phone s paired and connected to the system ...

Page 400: ...h Report privacy notice Note In order to allow a break in period for your vehicle you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles Register for Vehicle Health Report and set your report preferences at www SYNCMyRide com After registering you can request a Vehicle Health Report inside your vehicle Return to your account at www SYNCMyRide com to...

Page 401: ...rt of your vehicle s diagnostic systems and send the results to Ford where it is combined with scheduled maintenance information open recalls and other field service actions and unserviced vehicle inspection items from your authorized dealer Vehicle Health Report Privacy Notice When you run a Vehicle Health Report Ford Motor Company may collect your cellular phone number to process your report req...

Page 402: ...r unsafe Maps used by this system may be inaccurate because of errors changes in roads traffic conditions or driving conditions Note When you connect the service uses GPS technology and advanced vehicle sensors to collect the vehicle s current location travel direction and speed to help provide you with the directions traffic reports or business searches you request Further to provide the services...

Page 403: ... you can say Operator at any time within a Directions or Business search to speak with a live operator You may also be prompted to speak with an operator when the automatic system has difficulty matching your voice request The live operator can assist you by searching for businesses by name or by category residential addresses by street address or by name or specific street intersections Operator ...

Page 404: ... TDI Services to interrupt a voice prompt or an audio clip such as a sports report wait for the listening tone and say your voice command Portable Your subscription is associated with your Bluetooth enabled cellular phone number not your VIN Vehicle Identification Number You can pair and connect your phone to any vehicle equipped with Traffic Directions and Information and continue enjoying your p...

Page 405: ... through SYNC you can access an app s menu by pressing the MENU button to first access the SYNC menu 5 Select SYNC Media by pressing OK 6 Scroll until App name Menu is displayed i e Pandora Menu then press OK From here you can access an application s features such as Thumbs up Thumbs down etc For more information please visit www SYNCMyRide com To Access Using the Media Menu 1 Press AUX button on ...

Page 406: ...audio formats such as MP3 WMA WAV and ACC Connecting Your Digital Media Player via the USB Port Note If your digital media player has a power switch ensure that the device is turned on To connect using voice commands 1 Plug the device into the vehicle s USB port 2 Press the voice icon and when prompted say USB 3 You can now play music by saying any of the appropriate voice commands See the media v...

Page 407: ...track to you Media Voice Commands Press the voice icon and when prompted say USB then any of the following USB Autoplay off Autoplay on Phone Media Bluetooth Connections Pause Play Play album name 1 3 Play all Play artist name 1 3 Play genre name 1 3 Play next folder 2 Play next track Play playlist name 1 3 Play previous folder 2 Play previous track Play song name 1 Play track name 1 3 Refine albu...

Page 408: ...Guide Autoplay Turn on to listen to music which has already been randomly indexed during the indexing process Turn off and the system does not begin to play any of your music until all media has all been indexed Indexing times can vary from device to device and also with regard to the number of songs being indexed Search Play Genre The system searches all the data from your indexed music and if av...

Page 409: ...make your previous command more specific For example if you asked to search and play all music by a certain artist you could then say refine album and choose a specific album from the list to view If you then select Play the system only plays music from that specific album Press the voice icon and when prompted say Bluetooth Audio and then any of the following BLUETOOTH AUDIO Phone Media Bluetooth...

Page 410: ...me required to complete this depends on the size of the media content being indexed If Autoplay is on you can access media files randomly as they are indexed If turned off indexed media is not available until the indexing process is complete SYNC is capable of indexing thousands of average size media and notifies you if the maximum indexing file size is reached Bluetooth Audio This is a phone depe...

Page 411: ... All in the Play Menu and then select Shuffle Repeat Press OK to repeat any song Autoplay Press OK to listen to music which has already been randomly indexed during the indexing process Mobile Apps Interact with SYNC威 capable mobile applications on your smart phone See SYNC威 AppLink earlier in this chapter for more information System Settings Access Bluetooth Device menu listings add connect set a...

Page 412: ...rack title appears in the display Artists Sort all indexed media by artist Once selected the system lists and then play all artists and tracks alphabetically If there are less than 255 indexed artist they are listed alphabetically in flat file mode If there are more they are categorized in alphabetical categories 1 Press OK to select You can select to play All Artists or any indexed artist 2 Scrol...

Page 413: ...s Press OK to select Then scroll to select the desired playlist and press OK Tracks Search for and play a specific track which has been indexed SYNC lists your tracks alphabetically in flat file mode If there are more than 255 SYNC automatically organizes them into alphabetical categories Press OK to select Then scroll to select the desired track and press OK Explore USB Explore all supported digi...

Page 414: ...able in voice recognition play menu browsing and similar music Unknowns are placed into any unpopulated metadata tag Return Exit the current menu System Settings System settings provide access to your Bluetooth Devices and Advanced menu features The Bluetooth Devices menu allows you to add connect and delete a device as turn the Bluetooth feature on and off Your Advanced menu allows you to access ...

Page 415: ...1 Press OK to select and view a list of devices 2 Scroll until the desired device is chosen and press OK to connect the device Set Bluetooth On Off Turn the Bluetooth feature on and off Press OK and scroll to toggle between On and Off When the desired selection is chosen press OK Turning Bluetooth off disconnects all Bluetooth devices and deactivates Bluetooth features Delete Device Delete a paire...

Page 416: ...he display SYNC takes you back to the Advanced menu Languages Choose from English Francais and Espanol The displays and prompts are in the selected language 1 Press OK to select and then scroll through the languages 2 Press OK when the desired selection appears in the display 3 If you change the language setting the display indicates that the system is updating When complete SYNC takes you back to...

Page 417: ... s compatibility register your account and set preferences as well as access a customer representative via an online chat during certain hours Visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca for more information Phone Issues Issue Possible Cause s Possible Solution s Excessive background noise during a phone call The audio control settings on your phone may be affecting SYNC perfo...

Page 418: ...cts to SYNC by using the Add Contacts feature Use the SYNCmyphone feature available on the website The system says Phonebook Downloaded but my phonebook in SYNC is empty or is missing contacts Limitations on your phone s capability Try pushing your phonebook contacts to SYNC by using the Add Contacts feature If the missing contacts are stored on your SIM card try moving them to the device memory R...

Page 419: ... SYNC from your device and trying again Check the security and auto accept prompt always settings relative to the SYNC Bluetooth connection on your phone Update your device s software firmware Turn off the Auto phonebook download setting Text messaging is not working on SYNC This is a phone dependent feature OR Possible phone malfunction Go to the website to review your phone s compatibility Try t...

Page 420: ...vehicle s USB port Make sure that the device does not have an auto install program or active security settings SYNC does not recognize my device when I turn on the car This is a device limitation Make sure you are not leaving the device in your vehicle during very hot or cold temperatures Bluetooth audio does not stream This is a phone dependent feature OR The device is not connected Make sure the...

Page 421: ...er artist song title album or genre information OR The file may be corrupted OR The song may have copyright protection which does not allow it to play Make sure that all song details are populated Some devices require you to change the USB settings from mass storage to MTP class SYNC姞 421 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 422: ... The preferred dealer information did not load correctly When you register your account you must list a preferred dealer If one is already listed try selecting another dealer and logging out Log back in and change it back to your preferred dealer and retrieve the report I am unable to submit a report This could be due to your phone s compatibility OR Bad signal strength OR Your phone may not be ac...

Page 423: ...e phone in use is not activated OR Your phone has ID blocker active This is a free feature but you must first register online to use it Turn off ID blocker on your phone as the system recognizes you by your phone number Make sure the currently connected phone is the same one that is registered on your SyncMyRide account SYNC姞 423 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 424: ... OR You may not be saying the name exactly as it is saved OR The system may not be reading the name the same way you are saying it Review the media voice commands at the beginning of the media section Say the song or artist exactly as listed If you say Play Artist Prince the system does not play music by Prince and the Revolution or Prince and the New Power Generation Make sure you are saying the ...

Page 425: ...ook contacts may be saved in CAPS Review the phone voice commands at the beginning of the phone section Make sure you are saying the contacts exactly as listed For example if a contact is saved as Joe Wilson say Call Joe Wilson The system works better if you list full names such as Joe Wilson rather than Joe Do not use special characters such as 123 or ICE as the system does not recognize them If ...

Page 426: ...that allows you to access and control audio features for 30 minutes after the ignition has been turned off as long as no doors are opened This system uses a four corner strategy to provide quick access to vehicle features and settings The comprehensive touchscreen provides easy interaction with your cellular phone multimedia climate control and navigation system The corners display any active mode...

Page 427: ...est Emergency Street Address Intersection City Center Map Previous Starting Point Latitude Longitude Freeway Entrance Exit ENTERTAINMENT Press to select any of the following AM FM SIRIUS CD USB BT Stereo SD Card A V In CLIMATE Press to select any of the following Driver Settings Recirculated Air Auto Dual Passenger Settings A C Defrost MyFord Touch姞 If Equipped 427 2013 C Max Full Hybrid 34h Owner...

Page 428: ...ctivation Depending on your vehicle and option package you may also have these controls on your bezel Power Turn the media or climate features on or off VOL Increase or decrease the volume Fan Increase or decrease the fan speed Seek and Tune buttons Use as you normally would in media modes Eject Eject a CD SOURCE Touch the word repeatedly to see all available media modes The screen does not change...

Page 429: ...ces while driving When using SYNC do not Operate playing devices if the power cords or cables are broken split or damaged Carefully place cords and cables where they cannot be stepped on or interfere with the operation of pedals seats compartments or safe driving abilities Leave playing devices in the vehicle during extreme conditions as it could cause them damage See your device s user guide for ...

Page 430: ...tacts and recent phone call entries System Functionality Editing the keypad code Enabling Valet Mode Editing settings while the rear view camera or Active Park Assist are active Wi Fi and Wireless Editing wireless settings Editing the list of wireless networks Videos Photos and Graphics Playing video Editing the screen s wallpaper or adding new wallpaper Text Messages Composing text messages Viewi...

Page 431: ... device index and development log remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected If you no longer plan to use the system or the vehicle we recommend you perform a Master Reset to erase all stored information System data cannot be accessed without special equipment and access to the vehicle s SYNC mo...

Page 432: ...your hands off the wheel For example In entertainment mode you can view what is now playing change the audio source select presets and make some adjustments In phone mode you can accept or reject an incoming call In navigation mode if equipped you can view the current route or activate a route In climate mode the driver side temperature can be set as well as fan speed A 432 MyFord Touch姞 If Equipp...

Page 433: ...ustments within the chosen mode Press OK to confirm your selection Note If your vehicle is not equipped with Navigation Compass appears in the display instead of Navigation If you press the right arrow to go into the Compass menu you can see the compass graphic The compass displays the direction in which the vehicle is traveling not true direction i e if the vehicle is traveling west the middle of...

Page 434: ... status of the voice session i e listening success failed paused or try again How to Use Voice Commands with Your System Press the voice icon after the tone speak your command clearly These commands can be said at any time Cancel Exit Go back List of commands Main menu Next page Previous page What can I say Help What Can I Say To access the available voice commands for the current session do one o...

Page 435: ...f commands Voice instructions list of commands Voice settings list of commands Help If equipped Helpful Hints Make sure the interior of the vehicle is as quiet as possible Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands After pressing the voice icon wait until after the tone sounds and Listening appears before saying a command Any ...

Page 436: ...mply makes a best guess as to what you requested and you may still occasionally be asked to confirm settings Phone Media Candidate Lists Candidate lists are lists of possible results from your voice commands The system creates these lists when it has the same confidence level of several options based on your voice command To access these settings using the touchscreen 1 Press the Settings icon Set...

Page 437: ...he buttons not outlined in blue cannot be used as voice commands if they are touched during a voice session the voice session is canceled For example From the Navigation home screen you can choose from the following My Home Favorites Previous Destinations Point of Interest POI Emergency Street Address Intersection Cancel Route Some of the voice commands that are available while viewing this screen...

Page 438: ...tions Parking Some of the voice commands that are available while viewing this screen are POINTS OF INTEREST or POI Destination POI category name Search by name Search by category Change search area Note These are just a sample of the voice commands available within the Points of Interest section the categories themselves are also technically voice commands If you choose Intersection from the navi...

Page 439: ...st for you to choose from ENTERTAINMENT Your system offers many media options You can access these options using the touchscreen or voice commands Browsing Device Content When listening to any type of audio you can browse through other devices without having to change sources For example if you are currently listening to the radio you can browse all the artists that are stored on your USB device P...

Page 440: ...ctions AM FM Radio Press the lower left corner of the touchscreen and then select the AM or FM tab To change between AM and FM presets just touch the AM or FM tab When you select You can Presets Save a station by pressing and holding one of the memory preset areas There is a brief mute while the station is being saved then sound returns when it is done HD Radio Turn the feature on This enables you...

Page 441: ...s AST allows you to have the system automatically store the six strongest stations in your current location TAG Button if available allows you to tag a song to download later When you select On TAG appears on screen when HD Radio is active You can press TAG to save the information of the song that is playing When you plug in your portable music player the information is transferred if supported by...

Page 442: ...numbers that are highlighted signify available digital channels where new or different content is available HD1 signifies the main programming status and is available in analog and digital broadcasts Any additional multicast stations HD2 through HD7 are only broadcast digitally TAG allows you to save a song to download later When you are on an acquired HD Radio station the TAG button is available ...

Page 443: ...st station as a preset When the channel is active on screen press and hold a memory preset slot until the sound returns There is a brief mute then the sound returns signifying it was saved When recalling an HD2 or HD3 memory preset there is a mute before the digital audio is played as the system must once again acquire the digital signal As with any saved radio station you cannot access the saved ...

Page 444: ...e system first plays the station in the analog version and then if the receiver verifies the station is an HD Radio station it shifts to the digital version Depending on the station quality you may hear a slight sound change when the station changes from analog to digital This shift from analog to digital sound or digital back to analog is known as blending In order to provide the best possible ex...

Page 445: ...ilable in your current location Text information does not match currently playing audio Data service issue by the radio broadcaster Fill out the station issue form at website listed below No text information shown for currently selected frequency Data service issue by the radio broadcaster Fill out the station issue form at website listed below HD2 through HD7 stations not found when Scan is press...

Page 446: ...1 preset AM 530 1710 FM2 AM autoset FM 2 preset AM autoset preset HD 1 AM preset Preset Browse 2 Radio off FM Radio on FM 87 9 107 9 Set PTY FM 87 9 107 9 HD 1 Tune 3 FM autoset Help 1 If available 2 If you have said Browse see Browsing device content earlier in this section 3 If you have said Tune see the following Tune chart TUNE 87 9 107 9 FM autoset 87 9 107 9 HD FM autoset preset 530 1710 FM ...

Page 447: ...SIRIUS channel Replay Replay audio on the current channel You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station If you change stations the previous audio is erased While in replay mode 1 Press and release the seek buttons to hear the previous or next song 2 Press and hold the seek buttons to reverse or fast forward in the current track 3 Press p...

Page 448: ...te or turn off alerts You can also set all alerts to on or off When an alert appears on the screen you can choose to Tune to the channel to Cancel the alert or to Disable Alerts If you are listening to a sporting event you can save your favorite teams so that the system can alert you when they are playing on a satellite radio channel Note SIRIUS does not support the Alert feature on all channels F...

Page 449: ...3 SAT 3 Channel name SAT 3 preset Preset SAT preset SAT Sirius off SAT 1 Sirius on SAT 1 preset Sports game SAT 2 Tune SAT 2 preset Help If you have said Sports game see the following Sports game chart If you have said Tune see the following Tune chart SPORTS GAME Tune to the college name game Tune to the team city game Tune to the team city team name game Tune to the team name game Help TUNE 0 23...

Page 450: ...fee is required the online media player and a complete list of SIRIUS satellite radio channels and other features please visit www siriusxm com in the United States www sirius ca in Canada or call SIRIUS at 1 888 539 7474 Satellite radio electronic serial number ESN You need your ESN to activate modify or track your satellite radio account The ESN is found on the System Information Screen SR ESN X...

Page 451: ...failure present If this message does not clear shortly or with an ignition key cycle your receiver may have a fault See your authorized dealer for service Invalid Channel Channel no longer available Tune to another channel or choose another preset Unsubscribed Channel Subscription not available for this channel Contact SIRIUS at 1 888 539 7474 to subscribe to the channel or tune to another channel...

Page 452: ...ct You can Repeat Choose to repeat the currently playing track all tracks on the disc or turn the feature off if already on Shuffle Play the tracks or entire albums in random order or turn the feature off if already on Scan Hear a brief sampling of all available tracks More Info See disc information Options Sound Adjust Bass Treble Midrange Balance and Fade THX Deep Note Demo if equipped DSP if eq...

Page 453: ...SD Card Slot and USB Port SD Card Slot Note Your SD card slot is spring loaded To remove the SD card press the card in and the system ejects it Do not attempt to pull the card to remove it as this could cause damage The card slot can be used for your navigation card if equipped See Navigation system later in this chapter for more information The slot is located either in the center console or behi...

Page 454: ...ilable for purchase from Apple威 When the cable is connected to your iPod威 or iPhone威 plug the other end into both the RCA jacks and the USB port Playing Music from Your Device Insert your device and select the USB or SD Card tab once the system recognizes it You can then select from the following options When you select You can Repeat Repeat the currently playing song or album Shuffle Play music o...

Page 455: ...rtist album etc To view song information such as Title Artist File Folder Album and Genre touch the on screen album art You can also press What s Playing to hear how the system pronounces the current band and song This can be helpful when using voice commands to make sure the system correctly plays your request SD Card and USB Voice Commands If you are listening to a USB device or an SD card press...

Page 456: ...id you would like to browse your USB or SD card the system prompts you to specify what you would like to browse When prompted see the following Browse chart These commands are only available in USB mode and are device dependent BROWSE Album name All video podcasts All albums All videos All artists Artist name All audiobooks Audiobook name All authors Author name All composers Composer name All fol...

Page 457: ... If you are not listening to a Bluetooth audio device press the voice button and after the tone say Bluetooth Audio then any of the commands in the following chart Note If your Bluetooth device supports streaming metadata all the commands below are available If your device does not only Next song Pause Play and Previous song are available Bluetooth Voice Commands Browse album name Browse composer ...

Page 458: ...input jack AIJ to play music from your portable music player over your vehicle s speakers Plug in your one eighth inch three and one half millimeter RCA adapter into the two left A V input jacks red and white Press the lower left corner of the touchscreen then select A V In To use the auxiliary input jack feature make sure that your portable music player is designed to be used with headphones and ...

Page 459: ...usic player should not be attempted while the vehicle is moving Also the portable music player should be stored in a secure location such as the center console or the glove box when the vehicle is in motion The audio extension cable must be long enough to allow the portable music player to be safely stored while the vehicle is in motion Troubleshooting Do not connect the audio input jack to a line...

Page 460: ...and injury Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road Your primary responsibility is the safe operation of the vehicle We recommend against the use of any handheld device while driving encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use ...

Page 461: ...successful 4 The system asks you if you want to download your phone book Depending on your phone s capability you may be prompted with additional options For more information on your phone s capability see your phone s user guide and visit the website Making Calls Press the voice button When prompted say Call name or say Dial then the desired number To end the call or exit phone mode press and hol...

Page 462: ...ory folder Phonebook Access and call any contacts in your previously downloaded phone book The system places the entries in alphabetical categories summarized at the top of the screen To turn on contact picture settings if your device supports this feature press Phone Settings Manage Phonebook Download photos from Phonebook On Certain smart phones may support transferring street addresses when lis...

Page 463: ...r phonebook and more See Phone settings later in this section Text Messaging Note Downloading and sending text messages using Bluetooth are phone dependent features Note Certain features in text messaging are speed dependent and cannot be completed when the vehicle is traveling at speeds over 5 mph 8 km h Note SYNC does not download read text messages from your phone You can send and receive text ...

Page 464: ...ssage as it is Edit Text allows you to customize the pre defined message or create a message on your own You can then preview the message and verify the recipient as well as update the message list and send it to a connected device i e USB drive Pre defined Text Message Options I ll call you back in a few minutes I just left I ll be there soon Can you give me a call I m on my way I m running a few...

Page 465: ...ite Bluetooth Turn Bluetooth on or off Do Not Disturb Have all calls go directly to your voice mail and not ring in the vehicle With this feature turned on text message notifications are also suppressed and do not ring inside the vehicle 911 Assist Turn 911 Assist威 on or off See 911 Assist威 in the SYNC Services and Applications section Phone Ringer Select what ring tone you would like to hear when...

Page 466: ...om your phone as well as delete or upload your phonebook Roaming Warning Be alerted to when your phone is in roaming mode If compatible Phone Voice Commands Press the voice button on the steering wheel control After the tone say any of the following commands PHONE Bluetooth off Hold call off Bluetooth on Hold on Call Join calls Call name Listen to text message Call name at home Listen to text mess...

Page 467: ...orner of the touchscreen with the green tab SYNC Services If Equipped U S Only Note SYNC Services requires activation prior to use Visit www SYNCMyRide com to register and check your eligibility for complimentary services Standard phone and message rates may apply Subscription may be required You must also have the active SYNC Services Bluetooth enabled cellular phone paired and connected to the s...

Page 468: ...d voice communications For more information see SYNC Services Terms and Conditions at www SYNCMyRide com If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions do not activate or use the service SYNC Services uses advanced vehicle sensors integrated GPS technology and comprehensive map and traffic data ...

Page 469: ...You may also be prompted to speak with an operator when the automatic system has difficulty matching your voice request The live operator can assist you by searching for businesses by name or by category residential addresses by street address or by name or specific street intersections Operator Assist is a feature of your SYNC Services subscription For more information on Operator Assist visit ww...

Page 470: ... to provide quicker access to your most used or favorite information You can save address points such as work or home You can also save favorite information like sports teams such as Detroit Lions or a news category To learn more log onto www SYNCMyRide com Push to interrupt Press the voice button at any time while you are connected to SYNC TDI Services to interrupt a voice prompt or an audio clip...

Page 471: ... and that you become aware of applicable state and local laws that may affect use of electronic devices while driving Note In order to use SIRIUS Travel Link your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot Note A paid subscription is required to access and use these features Go to www siriusxm com travellink for more information Note Visit www ...

Page 472: ... which can show storms radar information charts and winds Select Area to select from a listing of weather locations Sports Info View scores and schedules from a variety of sports You can also save up to 10 favorite teams for easier access The score automatically refreshes when a game is in progress Ski Conditions View ski conditions for a specific area SIRIUS Travel Link Voice Commands Note In ord...

Page 473: ...ege basketball NBA College football NFL Golf NHL MLS WNBA Motor sports TRAVEL LINK 5 day weather forecast Golf schedule NBA scores Baseball headlines MLS headlines NFL headlines Baseball schedule MLS schedule NFL schedule Baseball scores MLS scores NFL scores College basketball headlines Motor sports NHL headlines College basketball schedule Motor sports order NHL schedule College basketball score...

Page 474: ...lendar Press the Information button then select Calendar You can view the current calendar by day week or month 911 Assist姞 If Equipped WARNING Unless the 911 Assist setting is set on prior to a crash the system will not dial for help which could delay response time potentially increasing the risk of serious injury or death after a crash WARNING Do not wait for 911 Assist to make an emergency call...

Page 475: ...rash deploys an airbag or activates the fuel pump shut off your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone For more information about 911 Assist visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca For information on airbag deployment see the Supplementary Restraints System chapter For informatio...

Page 476: ...d the phone button on your steering wheel If the call is not cancelled and a successful call is made a prerecorded message is played for the 911 operator then the occupant s in the vehicle is able to talk with the operator Be prepared to provide your name phone number and location immediately because not all 911 systems are capable of receiving this information electronically 911 Assist May Not Wo...

Page 477: ...hone Before running a report review the Vehicle Health Report Privacy Notice Note In order to allow a break in period for your vehicle you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles Note Cellular phone and SMS charges may apply when making a report Register for Vehicle Health Report and set your report preferences at www SYNCMyRide com After...

Page 478: ...on SETTINGS Under this menu you can set your clock access and make adjustments to the display sound and vehicle settings as well as access settings for specific modes or the help feature Clock Note The date is set by your vehicle s GPS you cannot manually set the date Note If the battery has been disconnected the vehicle needs to acquire a GPS signal to update the clock Once your vehicle acquires ...

Page 479: ...per Note You cannot load photos directly from your camera You must access the photos from either your USB mass storage device or from an SD card Note Photographs with extremely large dimensions i e 2048 x 1536 may not be compatible and appear as a blank black image on the display Your system allows you to upload and view up to 32 photos To access press the Settings icon Display Edit Wallpaper then...

Page 480: ... receive the reports Press the for more information on these selections When done making your selections press Run Vehicle Health Report Now if you want your report Door Keypad Code If Equipped To change the keypad code for your keyless entry keypad system 1 Press the Settings icon Vehicle Door Keypad Code 2 Enter your current factory code then when prompted enter your new code Rear View Camera If...

Page 481: ...en select from the following System Language Select to have the touchscreen display in English Spanish or French Distance Select to display units in kilometers or miles Temperature Select to display units in Celsius or Fahrenheit System Prompt Volume Adjust the volume of voice prompts from the system Touch Screen Button Beep Select to have the system beep to confirm choices made through the touchs...

Page 482: ...ed off the system simply makes a best guess at your request Phone Candidate Lists Candidate lists are possible results from your voice commands If these are turned off the system simply makes a best guess at your request Voice Control Volume Allows you to adjust the voice volume level Media Player Press the Settings icon Settings Media Player then select from the following Media Player Autoplay Wi...

Page 483: ... is pulled from the Gracenote Database for your music files This overrides any art from your device This feature defaults to Media Player Navigation Press the Settings icon Settings Navigation then select from the following Navigation Map Preferences Turn breadcrumbs on and off Have the system display your turn list top to bottom or bottom to top Turn the Parking POI notification on and off Route ...

Page 484: ...e system turn on your radio for traffic announcements Avoid Areas Enter specific areas that you would like to avoid on planned navigation routes Phone Settings Press the Settings icon Settings Phone then select from the following Phone Bluetooth Devices Connect disconnect add or delete a device as well as save it as a favorite Bluetooth Turn Bluetooth on and off Do Not Disturb Have all calls go di...

Page 485: ...connection profile with the PAN personal area network or to turn off your connection You can also choose to make adjustments to your settings or have the system always connect never connect when roaming or query on connect Press for additional information Manage Phonebook Access features such as automatic phonebook download re download your phonebook add contacts from your phone as well as delete ...

Page 486: ... sure it is turned on for connectivity purposes Choose a Wireless Network Use a previously stored wireless network You can categorize by alphabetical listing priority and signal strength You can also choose to search for a network connect to a network disconnect from a network receive more information prioritize a network or delete a network Gateway Access Point Mode Make SYNC an access point for ...

Page 487: ...rier Phone Number User Name and Password Bluetooth Settings Shows you what device is currently paired with the system as well as giving you your typical Bluetooth options to connect disconnect set as favorite delete and add device Bluetooth is a registered trademark of the Bluetooth SIG Prioritize Connection Methods Choose your connection methods and change them as needed You can select to Change ...

Page 488: ... satellite radio ESN if activated and Gracenote威 Database Information and Library version Software Licenses View the licenses for any software and applications installed on your system Driving Restrictions Certain features are disabled when your vehicle is moving 911 Assist Turn 911 Assist on and off See 911 Assist in the SYNC applications and services section Voice Command List View categorized l...

Page 489: ... interior Engages automatically when MAX A C or MAX defrost is selected May be engaged manually in any airflow mode except defrost May turn off in all airflow modes except MAX A C and MAX defrost to reduce fog potential F MAX A C Touch to cool the vehicle with recirculated air Touch again for normal A C operation MAX A C Distributes air through instrument panel vents Is more economical and efficie...

Page 490: ...is automatically selected The fan is set to the highest speed and the temperature to HI When the air distribution is set in this position you are unable to select recirculated air or manually adjust the fan speed and temperature control Defrost Touch to clear the windshield of fog and thin ice Touch again to return to the previous airflow selection When on defrost provides outside air to reduce wi...

Page 491: ...ncrease Temperature Floor off Temperature 15 5 29 5 degrees Floor on Temperature 60 85 degrees Max A C off Temperature decrease Max A C on Temperature high on Maximum fan Temperature increase Maximum windshield off Temperature low on Maximum windshield on Windshield floor on Minimum fan Windshield panel floor on Off Windshield panel on On Help If you have said Temperature you can say any of the co...

Page 492: ...corner of your touchscreen then the Dest button when it appears Choose any of the following Destination Selections My Home Street Address Favorites Intersection Previous Destinations City Center Point of Interest Map Emergency Edit Route Cancel Route Previous Starting Point Freeway Entrance Exit Latitude Longitude 1 Enter the necessary information into the highlighted text fields in any order For ...

Page 493: ...s driven on a recognized road the system defaults to the fastest route option and begins guidance During route guidance the talking bubble icon that appears in the upper right navigation corner green bar can be pressed if the user wants the system to repeat a route guidance instruction Instructions decrease with each press POI Categories Your system offers a variety if POI Points of Interest categ...

Page 494: ...es additional information about certain POIs such as restaurants hotels and attractions When you have selected a POI the location and information appear such as address and phone number If the POI is listed with cityseekr you also see information such as a brief description check in and check out times when the restaurant is open etc Press More Information for a longer review a list of services an...

Page 495: ...n for hotels cityseekr also tells you if the hotel has certain services and facilities using icons Hotel Services and Facilities Restaurant 24 Hr Room Service Business Center Fitness Center Handicap Facilities Internet Access Laundry Pool Refrigerator Wi Fi MyFord Touch姞 If Equipped 495 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

Page 496: ...tom to top Set the automatic parking POI notification When parking POI notification is on parking POI icons display on the map when you get close to your destination This may not be very useful in dense areas and may clutter the map if other POIs are also set for display Route Preferences Choose to have the system display the shortest route fastest route or most ecological route Avoid freeways tol...

Page 497: ...he area s if possible for all routes To delete a selection choose the listing on the screen when the screen changes to Avoid Areas Edit press Delete at the bottom right of the screen Map Mode Press the green bar in the upper right area of the touchscreen to view map mode Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks when available 2D city maps show detailed...

Page 498: ...e adjusted and the map can be rotated 180 degrees by dragging your finger along the shaded bar with arrows at the bottom of the map Re centering the map can be done by pressing this icon whenever you scroll the map away from your vehicle s current location Auto Zoom Press the green bar to access map mode then select the or zoom button to bring up the zoom level and Auto buttons on the touchscreen ...

Page 499: ...ss Book can be saved as Home This icon cannot be changed POI Point Of Interest icons can be displayed on the map and can be turned on or off There are about 56 subcategories of POIs that can be selected to be displayed on the map one at a time Starting point indicates the starting point of a planned route Waypoints indicates the location of a waypoint on the map The number inside the circle is dif...

Page 500: ...ee icons can be selected for display on the map at the same time Cancel Route Cancel the active route View Edit Route Access these features when a route is active View route Edit destination waypoints Edit turn list Detour Edit route preferences Edit traffic preferences Cancel route Rotate the map view by swiping your finger across the shaded bar with the arrows Navteq is the digital map provider ...

Page 501: ...tegory Show map Destination favorites Show north up Destination home Show route 1 Destination intersection Show turn list 1 Destination nearest POI category Voice off Destination nearest POI Voice on Destination play nametags Voice volume decrease Destination POI Voice volume increase Destination POI category Where am I Destination previous destination Zoom in Destination street address Zoom out D...

Page 502: ...nation chart One shot Destination Street Address If your vehicle is equipped with the SD card navigation feature you have the ability to enter in a street address using a feature called one shot destination street address When you say either Navigation destination street address or Destination street address the system asks you to say the full address The system displays an example on screen You c...

Page 503: ...r communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by third party software and service suppliers The additional software and services of third party origin as well as associated media printed materials and online or electronic documentation THIRD PARTY SOFTWARE are protected by international intellectual property laws a...

Page 504: ...may contain multiple EULAs such as multiple translations and or multiple media versions e g in the user documentation and in the software Even if you receive multiple EULAs you are licensed to use only one 1 copy of the SOFTWARE SOFTWARE Transfer You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE provided you retain no copies you transfer all ...

Page 505: ...ally identifies you Internet Based Services Components The SOFTWARE may contain components that enable and facilitate the use of certain Internet based services You acknowledge and agree that MS Microsoft Corporation FORD MOTOR COMPANY third party software and service suppliers their affiliates and or their designated agent may automatically check the version of the SOFTWARE and or its components ...

Page 506: ...y site by MS Microsoft Corporation their affiliates and or their designated agent Obligation to Drive Responsibly You recognize your obligation to drive responsibly and keep attention on the road You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE UPGRADES AND RECOVERY MEDIA If the SOFTWARE...

Page 507: ...LA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY MS Microsoft Corporation third party software or service providers their affiliates or suppliers PRODUCT SUPPORT Product support for the SOFTWARE is not provided by MS its parent corporation Microsoft Corporation or their affiliates or subsidiaries For product support please refer to FORD MOTO...

Page 508: ...sing the system for the first time all persons have access to the User s Guide and read its instructions and safety information carefully WARNING Operating certain parts of this system while driving can distract your attention away from the road and possibly cause an accident or other serious consequences Do not change system settings or enter data non verbally using your hands while driving Stop ...

Page 509: ...a while driving can seriously distract your attention and could cause an accident or other serious consequences Stop the vehicle in a safe and legal manner before attempting these operations Let Your Judgment Prevail Any navigation features are provided only as an aid Make your driving decisions based on your observations of local conditions and existing traffic regulations Any such feature is not...

Page 510: ...our undivided attention and you therefore agree to comply with the following when using the TeleNav Software a observe all traffic laws and otherwise drive safely b use your own personal judgment while driving If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver places you in an unsafe situation or directs you into an area that you consi...

Page 511: ...of the TeleNav Software without the prior express written consent of TeleNav c remove from the TeleNav Software or alter any of TeleNav s or its suppliers trademarks trade names logos patent or copyright notices or other notices or markings d distribute sublicense or otherwise transfer the TeleNav Software to others except as part of your permanent transfer of the TeleNav Software or e use the Tel...

Page 512: ...RE Certain jurisdictions do not permit the disclaimer of certain warranties so this limitation may not apply to you 5 Limitation of Liability TO THE EXTENT PERMITTED UNDER APPLICABLE LAW UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES INCLUDING IN EACH CASE BUT NOT LIMI...

Page 513: ...Agreement or any of your rights or obligations except in totality in connection with your permanent transfer of the TeleNav Software and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement Any such sale assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of th...

Page 514: ...erpretation of this Agreement As used in this Agreement the words include and including and variations thereof will not be deemed to be terms of limitation but rather will be deemed to be followed by the words without limitation 9 Other Vendors Terms and Conditions The TeleNav Software utilizes map and other data licensed to TeleNav by third party vendors for the benefit of you and other end users...

Page 515: ...ONS License Limitations on Use You agree that your license to use this Data is limited to and conditioned on use for solely personal noncommercial purposes and not for service bureau timesharing or other similar purposes Except as otherwise set forth herein you agree not to otherwise reproduce copy modify decompile disassemble or reverse engineer any portion of this Data and may not transfer or di...

Page 516: ...ors and their licensors and suppliers make no guarantees representations or warranties of any kind express or implied arising by law or otherwise including but not limited to content quality accuracy completeness effectiveness reliability fitness for a particular purpose usefulness use or results to be obtained from this Data or that the Data or server will be uninterrupted or error free Disclaime...

Page 517: ...constitute the entire agreement between NT and its licensors including their licensors and suppliers and you pertaining to the subject matter hereof and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter Severability You and NT agree that if any portion of this agreement is found illegal or unenforceable that porti...

Page 518: ...from Gracenote Inc copyright 娀 2000 2007 Gracenote Gracenote Software copyright 娀 2000 2007 Gracenote This product and service may practice one or more of the following U S Patents 5 987 525 6 061 680 6 154 773 6 161 132 6 230 192 6 230 207 6 240 459 6 330 593 and other patents issued or pending Some services supplied under license from Open Globe Inc for U S Patent 6 304 523 Gracenote and CDDB ar...

Page 519: ...ee to cease any and all use of the Gracenote Content Gracenote Data the Gracenote Software and Gracenote Servers Gracenote respectively reserve all rights in Gracenote Data the Gracenote Software and the Gracenote Servers and Gracenote Content including all ownership rights Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide includ...

Page 520: ...SOFTWARE OR ANY GRACENOTE SERVER IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER 娀 Gracenote 2007 FCC ID KMHSYNCG2 IC 1422A SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause ha...

Page 521: ...filter 292 293 350 Air filter 279 293 350 Ambient mood lighting 95 480 AM FM 440 Antifreeze see Engine coolant 282 Anti lock brake system see Brakes 213 Anti theft system 81 arming the system 81 83 disarming a triggered system 83 AppLink 405 Armrests 162 Audio system Single CD 135 140 141 Audio system see Radio 135 140 141 Automatic transmission driving an automatic overdrive 208 fluid adding 288 ...

Page 522: ...ne compartment 308 instrument panel 310 interior 309 plastic parts 307 washing 306 waxing 307 wheels 311 wiper blades 309 Climate voice commands 490 Clock 135 478 Console 171 overhead 171 Coolant 282 checking and adding 282 recovery reservoir 279 refill capacities 346 specifications 346 Customer Assistance 252 Ford Extended Service Plan 355 357 Getting assistance outside the U S and Canada 263 Get...

Page 523: ...cording 12 Exhaust fumes 176 F Fail safe cooling 286 Fan Engine Cooling 279 Fleet MyKey programming 64 Flexible Fuel Vehicle FFV 187 Floor mats 248 Fluid capacities 346 Fog lamps 93 Forward and reverse sensing system 220 Fuel cap 191 capacity 346 choosing the right fuel 188 filler funnel 194 filling your vehicle with fuel 190 191 filter specifications 288 fuel pump shut off 254 octane rating 188 3...

Page 524: ...ss Key 57 J Joining two calls multiparty conference call 386 Jump starting your vehicle 255 K Keyless entry system autolock 74 Keys 56 81 positions of the ignition 172 L Lamps bulb replacement specifications chart 305 fog lamps 93 headlamps flash to pass 90 interior lamps 93 replacing bulbs 298 299 304 LATCH anchors 27 Liftgate 72 76 77 Lights warning and indicator 106 Listening to music 439 Load ...

Page 525: ...Passenger Occupant Classification Sensor 47 Phone Bluetooth menu options adding connecting deleting turning on off 394 Phone redial 388 Phone settings 465 484 Phone voice commands 466 Playing music by artist album genre playlist tracks similar 412 POI categories 493 Point of Interest POI 493 Power distribution box see Fuses 268 Power door locks 70 Power liftgate 77 Power mirrors 98 Powerpoint 169 ...

Page 526: ... chime 38 Safety restraints LATCH anchors 27 Safety seats for children 19 24 Safety Compliance Certification Label 352 Satellite Radio 447 Scheduled Maintenance Guide Normal Scheduled Maintenance and Log 364 SD card 144 453 492 Seat belts see Safety restraints 34 Seats 162 child safety seats 19 24 front seats 158 160 heated 163 second row seats 162 SecuriLock passive anti theft system 81 Selecting...

Page 527: ...330 care 316 checking the pressure 326 inflating 324 label 323 replacing 328 rotating 330 safety practices 329 sidewall information 319 snow tires and chains 331 Temporary mobility kit 335 terminology 317 tire grades 317 treadwear 316 326 Touchscreen features climate 489 Towing 243 244 recreational towing 244 trailer towing 243 wrecker 243 Traction control 216 Traffic Directions and Information 40...

Page 528: ...s 106 Washer fluid 288 289 reservoir 279 Water Driving through 247 Windows power 96 rear wiper washer 89 292 Windshield washer fluid and wipers checking and adding fluid 288 289 replacing wiper blades 290 292 reservoir 279 Wrecker towing 243 528 Index 2013 C Max Full Hybrid 34h Owners Guide gf 1st Printing USA fus ...

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