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Ford 2011 Flex, Owner'S Manual

The Ford 2011 Flex Owner's Manual is a comprehensive guide that provides all the vital information you need to operate and maintain your vehicle. Available for free download at manualshive.com, this manual offers valuable insights and instructions, ensuring a smooth and enjoyable driving experience for owners of the Ford 2011 Flex.

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During trailer sway control events, the stability control light in the
instrument cluster will flash momentarily. The cluster message center
will also display

TRAILER SWAY REDUCE SPEED

. In some cases

when trailer sway is detected, the vehicle speed is too high and may be
at or above a speed at which trailer sway will grow continuously. This
may cause the system to activate multiple times, causing a gradual
reduction in speed.

Disabling trailer sway control

Trailer sway control can be disabled during any key cycle. To disable
trailer sway control, refer to the

Message center

in the

Instrument

Cluster

chapter. Note that regardless of chosen enable state, trailer sway

control will be re-enabled each new key cycle.

WARNING:

Turning off trailer sway control increases the risk of

loss of vehicle control, serious injury, or death. Ford does not

recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.

STEERING

3.5L EcoBoost™ engine:

Your vehicle is equipped with an Electric

Power Steering (EPS) system. There is no fluid reservoir to check or fill.

If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it takes
for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you will
neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.

The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message SERVICE POWER STEERING, SERVICE
POWER STEERING NOW or POWER STEERING ASSIST FAULT may
display in the message center, refer to the

Message center

in the

Instrument Cluster

chapter for more information.

Driving

263

2011 Flex

(471)

Owners Guide, 1st Printing
USA

(fus)

Summary of Contents for 2011 Flex

Page 1: ...em 67 SYNC威 67 Climate Controls 68 Manual heating and air conditioning 68 Dual electronic automatic temperature control 71 Navigation system based climate control 74 Rear window defroster 80 Lights 81 Headlamps 81 Turn signal control 85 Bulb replacement 86 Driver Controls 91 Windshield wiper washer control 91 Steering wheel adjustment 92 Power windows 100 Mirrors 102 Speed control 104 Moon roof 10...

Page 2: ...ailer towing 244 Recreational towing 249 Driving 250 Starting 250 Brakes 255 AdvanceTrac威 257 Transmission operation 266 Reverse sensing system 272 Rear view camera system 274 All wheel drive 281 Roadside Emergencies 288 Getting roadside assistance 288 Hazard flasher control 289 Fuel pump shut off 289 Fuses and relays 290 Changing tires 298 Temporary mobility kit 305 Wheel lug nut torque 313 Jump ...

Page 3: ...s 385 Ford Extended Service Plan 387 Scheduled Maintenance Guide 391 Normal scheduled maintenance and log 397 Index 412 All rights reserved Reproduction by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company Ford may change the co...

Page 4: ...ailable and therefore some of the items covered may not apply to your particular vehicle Furthermore due to printing cycles it may describe options before they are generally available Remember to pass on this vehicle s Owner s Guide when reselling the vehicle It is an integral part of the vehicle SAFETY AND ENVIRONMENT PROTECTION Warning symbols in this guide How can you reduce the risk of persona...

Page 5: ...l Special handling may apply for service or vehicle end of life disposal See www dtsc ca gov hazardouswaste perchlorate BREAKING IN YOUR VEHICLE Your vehicle does not need an extensive break in Try not to drive continuously at the same speed for the first 1 000 miles 1 600 km of new vehicle operation Vary your speed frequently in order to give the moving parts a chance to break in Drive your new v...

Page 6: ...gnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle For U S only if equipped if you choose to use the SYNC威 Vehicle Health Report you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities and that the diagnostic information may be used for any purpos...

Page 7: ... of Canada do not access event data recorder information without obtaining consent unless pursuant to court order or where required by law enforcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada Note Including to the extent that any law pertaining to Event Da...

Page 8: ...nt in the conduct of business and personal affairs However drivers must not compromise their own or others safety when using such equipment Mobile Communications can enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile Communication Equipment incl...

Page 9: ...d that complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This Owner s Guide is written primarily for the U S and Canadian Markets Features or equipment listed as standard may be different on units built for Export Refer to this Owner s Guide for all other require...

Page 10: ...Tether Anchor Brake System Anti Lock Brake System Parking Brake System Brake Fluid Non Petroleum Based Parking Aid System Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps Front Fuse Compartment Fuel Pump Reset Windshield Wash Wipe Windshield Defrost Demist Rear Window Defrost Demist Introduction 10 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 11: ...olant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking Flames or Sparks Battery Acid Explosive Gas Fan Warning Power Steering Fluid Maintain Correct Fluid Level MAX MIN Service Engine Soon Engine Air Filter Passenger Compartment Air Filter Jack Check Fuel Cap Low Tire Pressure Warning Introduction 11 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 12: ...n until the engine is cranked then turn itself off if no malfunctions are present However if after 15 seconds the service engine soon light blinks eight times it means that the vehicle is not ready for I M testing See the Readiness for Inspection Maintenance I M testing in the Maintenance and Specifications chapter Solid illumination after the engine is started indicates the on board diagnostics s...

Page 13: ...e seek service immediately from your authorized dealer Illumination after releasing the parking brake indicates low brake fluid level or a brake system malfunction and the brake system should be inspected immediately by your authorized dealer WARNING Driving a vehicle with the brake system warning light on is dangerous A significant decrease in braking performance may occur It will take you longer...

Page 14: ...ntact your authorized dealer as soon as possible This indicates a problem with the electrical system or a related component Engine oil pressure Illuminates when the oil pressure falls below the normal range refer to Engine oil in the Maintenance and Specifications chapter Engine coolant temperature Illuminates when the engine coolant temperature is high Stop the vehicle as soon as possible switch ...

Page 15: ...ash have the system inspected by your authorized dealer For more information on this system refer to Tire pressure monitoring system TPMS in the Tires Wheels and Loading chapter Speed control Illuminates when the speed control is engaged Turns off when the speed control system is disengaged Overdrive cancel and grade assist if equipped Illuminates when the overdrive function of the transmission ha...

Page 16: ... headlamps or parking lamps are on the ignition is off the key is not in the ignition and the driver s door is opened Parking brake on chime Sounds when the parking brake is left on and the vehicle is driven If the warning stays on after the park brake is off contact your authorized dealer as soon as possible Message center activation chime Sounds when some warning messages appear in the message c...

Page 17: ...cooling in the Maintenance and Specifications chapter WARNING Never remove the coolant reservoir cap while the engine is running or hot Fuel gauge Indicates approximately how much fuel is left in the fuel tank when the ignition is in the on position The fuel gauge may vary slightly when the vehicle is in motion or on a grade The fuel icon and arrow indicates which side of the vehicle the fuel fill...

Page 18: ...oblems and various conditions with an informational message followed by a long indicator chime The message center display is located in the instrument cluster Info Press the INFO button repeatedly to cycle through the following features TRIP A B Registers the distance of individual journeys Press and release INFO button until the A or B trip appears in the display this represents the trip mode Pre...

Page 19: ...s Your vehicle was not perfectly level during fill up Differences in the automatic shut off points on the fuel pumps at service stations Variations in top off procedure from one fill up to another Rounding of the displayed values to the nearest 0 1 gallon liter To determine your average highway fuel economy do the following 1 Drive the vehicle at least 5 miles 8 km with the speed control system en...

Page 20: ... cycle the message center through the following features RESET FOR SYSTEM CHECK When this message appears press RESET and the message center will begin to cycle through the following systems and provide a status of the item if needed Note Some systems show a message only if a condition is present 1 OIL LIFE 2 CHARGING SYSTEM 3 WASHER FLUID LEVEL 4 DOOR AJAR STATUS 5 LIFTGATE STATUS 6 BRAKE SYSTEM ...

Page 21: ...TS Displays the current units in English or Metric Press RESET to change between English and Metric AUTOLAMP This feature keeps your headlights on for up to three minutes after the ignition is switched off Press RESET to select the new autolamp delay values of 0 10 20 30 60 90 120 or 180 seconds AUTOLOCK This feature automatically locks all vehicle doors when the vehicle is shifted into any gear p...

Page 22: ...e RESET control to choose the proper expiration date in years CREATE MYKEY MYKEY SETUP CLEAR MYKEY For more information refer to MyKey in the Locks and Security chapter LANGUAGE ENGLISH SPANISH FRENCH Allows you to choose which language the message center will display in Selectable languages are English Spanish or French Waiting four seconds or pressing the RESET button cycles the message center t...

Page 23: ...cle is driven more than 3 mph 5 km h If the warning stays on after the parking brake is released contact your authorized dealer as soon as possible XXX MILES TO E FUEL LEVEL LOW Displayed as an early reminder of a low fuel condition CHECK FUEL FILL INLET Displayed when the fuel fill inlet may not be properly closed Refer to Easy Fuel no cap fuel system in the Maintenance and Specifications chapter...

Page 24: ...n contact your authorized dealer as soon as possible TIRE PRESSURE SENSOR FAULT Displayed when a tire pressure sensor is malfunctioning or your spare tire is in use For more information on how the system operates under these conditions refer to Tire Pressure Monitoring System TPMS in the Tires Wheels and Loading chapter If the warning stays on or continues to come on contact your authorized dealer...

Page 25: ...pped Displayed when the active park feature has been canceled due to the AdvanceTrac威 system activating Refer to Active park assist in the Driving chapter for more information CANCELLED BY ABS EVENT if equipped Displayed when the active park feature has been canceled due to the ABS activating Refer to Active park assist in the Driving chapter for more information ACTIVE PARK REDUCE SPEED if equipp...

Page 26: ...ELY Displayed at startup when MyKey is in use Refer to MyKey in the Locks and Security chapter for more information KEY COULD NOT PROGRAM Displayed when an attempt is made to program a spare key using two existing MyKeys Refer to MyKey in the Locks and Security chapter for more information VEHICLE SPEED 80 MPH MAX Displayed when a MyKey is in use and the admin has enabled the MyKey speed limit and...

Page 27: ...a condition that requires service TO STOP ALARM START VEHICLE Displayed when the perimeter alarm system is armed and the vehicle is entered using the key on the driver s side door In order to prevent the perimeter alarm system from triggering the ignition must be turned to start or on before the 12 second chime expires See Perimeter alarm system in the Locks and Security chapter POWER REDUCED TO L...

Page 28: ...ny handheld device while driving and that you comply with all applicable laws Accessory delay Your vehicle is equipped with accessory delay With this feature the radio and other electrical accessories may be used for up to ten minutes after the ignition is turned off or until either front door is opened Note Your vehicle is equipped with a unique audio system If your display shows six small circle...

Page 29: ... decrease volume If the volume is set above a certain level and the ignition is turned off the volume will come back on at a nominal listening level when the ignition switch is turned back on AM FM Press repeatedly to select AM FM1 FM2 frequency band TUNE Turn the knob to go up down the frequency band in individual increments DIRECT Press DIRECT and then select the desired radio frequency i e 93 9...

Page 30: ...m will store the last one in the remaining presets RDS Radio Available only in FM mode This feature allows you to search RDS equipped stations for a certain category of music format CLASSIC COUNTRY JAZZ RB ROCK etc To activate Press MENU repeatedly until RDS ON OFF appears in the display Use SEEK to switch RDS ON OFF When RDS is OFF you will not be able to search for RDS equipped stations or view ...

Page 31: ...isplay reads AUTOLOAD Load the desired disc label side up The system will prompt you to load discs for the remaining available slots Insert the discs one at a time label side up when prompted Once loaded the disc in preset 1 will begin to play Press the number preset buttons 1 6 to choose the disc you want to play Play Pause Press to play pause a track when playing a CD Eject For a single CD syste...

Page 32: ...ong SO and Artist AR in the display if available In TEXT MODE Sometimes the display requires additional text to be displayed When the indicator is active press TEXT and then press SEEK to view the additional display text COMPRESSION Press MENU repeatedly until COMPRESSION ON OFF appears in the display Use SEEK to switch between ON OFF When COMPRESSION is ON the system will bring the soft and loud ...

Page 33: ...is entered INVALID CHANNEL will appear in the display and the system will continue playing the current station SEEK Press SEEK to seek to the previous next channel If a specific category is selected Jazz Rock News etc press SEEK to seek to the previous next channel in the selected category Press and hold SEEK to fast seek through the previous next channels SCAN Press SCAN for a brief sampling of a...

Page 34: ...o menu Press SEEK to cycle through the following options CATEGORY MENU Press OK to enter category mode Press SEEK to scroll through the list of available SIRIUS channel Categories Pop Rock News etc Press OK when the desired category appears in the display After a category is selected press SEEK to search for that specific category of channels only i e ROCK You may also select CATEGORY ALL to seek ...

Page 35: ... ALL DELETED Note If there are no songs presently saved the display will read NO SONGS d DISABLE ALERTS ENABLE ALERTS Press OK to enable disable the satellite alert status which alerts you when your selected songs are playing on a satellite radio channel The system default is disabled SONG ALERTS ENABLED DISABLED will appear in the display The menu listing will display the opposite state For examp...

Page 36: ...te radio menu Sound Adjustments Press SOUND repeatedly to cycle through the following features BASS Press SEEK to adjust the level of bass TREBLE Press SEEK to adjust the level of treble BALANCE Press SEEK to adjust the audio between the left L and right R speakers FADE Press SEEK to adjust the audio between the back B and front F speakers SPEED COMPENSATED VOLUME With this feature on radio volume...

Page 37: ...NE If your vehicle is equipped with SYNC威 press to access SYNC PHONE features Refer to the SYNC威 information included with your vehicle for further information If your vehicle is not equipped with SYNC威 the display will read NO PHONE Audio system Navigation system based if equipped If your vehicle is equipped with the navigation system it will have an integrated navigation audio system See the Nav...

Page 38: ...n with the vehicle parked and the radio turned off 2 Ensure that the battery in your portable music player is new or fully charged and that the device is turned off 3 Attach one end of the audio extension cable to the headphone output of your player and the other end of the audio extension cable to the AIJ in your vehicle 4 Turn the radio on using either a tuned FM station or a CD loaded into the ...

Page 39: ...e music player must be controlled in the same manner when it is used with headphones as the AIJ does not provide control play pause etc over the attached portable music player 5 For safety reasons connecting or adjusting the settings on your portable music player should not be attempted while the vehicle is moving Also the portable music player should be stored in a secure location such as the cen...

Page 40: ...M 530 540 1700 1710 kHz FM 87 7 87 9 107 7 107 9 MHz Radio reception factors There are three factors that can affect radio reception Distance strength The further you travel from an FM station the weaker the signal and the weaker the reception Terrain Hills mountains tall buildings power lines electric fences traffic lights and thunderstorms can interfere with your reception Station overload When ...

Page 41: ...cs with a scratch protection film attached CDs with homemade paper adhesive labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels Ballpoint pens may damage CDs Please contact your authorized dealer for further information Audio system warra...

Page 42: ...on the disc noted by the mp3 file extension from T001 to a maximum of T255 Note The maximum number of playable MP3 files may be less depending on the structure of the CD and exact model of radio present MP3 folder mode represents a folder structure consisting of one level of folders The CD player numbers all MP3 tracks on the disc noted by the mp3 file extension and all folders containing MP3 file...

Page 43: ...ety of music news sports weather traffic and entertainment satellite radio channels For more information and a complete list of SIRIUS威 satellite radio channels visit www sirius com in the United States www sirius canada ca in Canada or call SIRIUS威 at 1 888 539 7474 Satellite radio reception factors To receive the satellite signal your vehicle has been equipped with a satellite radio antenna loca...

Page 44: ...RIUS威 Satellite Radio system include Hardware and limited subscription term which begins on the date of sale or lease of the vehicle For information on extended subscription terms the online media player and other SIRIUS威 features please contact SIRIUS威 at 1 888 539 7474 Note SIRIUS威 reserves the unrestricted right to change rearrange add or delete programming including canceling moving or adding ...

Page 45: ...aler for service INVALID CHNL Channel no longer available This previously available channel is no longer available Tune to another channel If the channel was one of your presets you may choose another channel for that preset button UNSUBSCRIBED Subscription not available for this channel Contact SIRIUS威 at 1 888 539 7474 to subscribe to the channel or tune to another channel NO TEXT Artist informa...

Page 46: ...IUS威 tower to the vehicle antenna You are in a location that is blocking the SIRIUS威 signal i e tunnel under an overpass dense foliage etc The system is working properly When you move into an open area the signal should return UPDATING Update of channel programming in progress No action required The process may take up to three minutes CALL SIRIUS 1 888 539 7474 Satellite service has been deactiva...

Page 47: ... well as the very important safety information Quick start Your family entertainment system includes two headrest mounted DVD player screens two sets of wireless infrared IR headphones and a wireless infrared IR remote control capable of controlling either DVD player Both DVD players are capable of playing their own independent media or they can both watch the same media When in single play mode t...

Page 48: ... the system label side facing the rear passengers The disc slot indicator lights will illuminate The system will automatically load the disc and it will begin to play If it is an MP3 the MP3 audio disc screen will display and allow you to access the folders and files The folder track and elapsed time will appear in the status bar The screen will list the title album and file name Press the arrow c...

Page 49: ...drive using the arrow keys on the DVD headrest or remote Press SEL to confirm a selection Each headrest system automatically recognizes the audio and video files that are stored and provides a menu from which to choose the desired selection Wired headphone jack 5 Use for dual play mode 2 Connect an auxiliary audio video source game systems personal camcorders video cassette recorders etc by connec...

Page 50: ...gh the use of the cursor controls Cursor controls Use to navigate through selections when in any menu When not in a menu you can also use them for the following features Use to scroll through menu sources Fast forward next Press to access the next track or chapter Press and hold to activate fast forward mode 2x 4x 8x 16x or 32x Fast reverse previous Press to access the previous track or chapter Pr...

Page 51: ...tor B is chosen you can also use the auxiliary inputs and USB port on the headrest system For further information please refer to Single play Dual play later in this section Note Each headrest monitor is labeled with an identifier either A or B found in the upper right corner of the system 7 On Off Press to turn the system on off Power for headrest A is separate from headrest B Note This also disa...

Page 52: ...t corner of the system Note Use the remote to adjust the volume levels for wired headphones for headrest media sources only DVD USB port and auxiliary inputs To adjust the volume levels on the infrared wireless headphones provided with your system first use the remote control volume controls to adjust volume settings to maximum then use the rotary volume control on the side of the headphones to ad...

Page 53: ...e press and hold for a quick advance within the DVD Press and release to advance to the next chapter In CD MP3 mode press to access the next track When using a flash thumb drive press to access the next track 9 Play Pause Press to play or pause a DVD disc or flash thumb drive track 10 TITLE Press to access the on screen display of the root DVD disc menu 11 STOP Press to stop the current DVD disc o...

Page 54: ...tem 16 MUTE Press to mute the volume of the active media source headphone and speakers where applicable Press again to restore volume 17 EJECT Press to eject a disc from the system OPEN will display on the screen 18 Fast reverse Previous When a DVD is playing press and hold for a quick reverse within the DVD Press and release for the previous chapter Press PLAY to resume normal playback speed and ...

Page 55: ... while driving the vehicle Using headphones may prevent the driver from hearing audible warnings such as horns or emergency sirens which could result in a crash causing serious injury Give your full attention to driving and to the road Your FES system is equipped with two sets of battery powered infrared wireless headphones Two AAA batteries are needed to operate the headphones Batteries are inclu...

Page 56: ...ess headphones will lock into position when being used and they can also fold flat feature for ease of storage Simply rotate each earpiece until they lock into position or fold flat To operate the headphones Press POWER on the ear piece to turn on the headphones A red indicator light will illuminate indicating the headphones are ON Press POWER again to turn the headphones off Adjust the headphones...

Page 57: ... may purchase and use additional wired headphones for your system Plug them into the 3 5 mm headphone jack s located behind the trim covers on the face of each monitor These headphones will be active when in Dual Play mode To listen to the audio on wired headphones not included connect the wired headphones into the monitor headphone jacks Available wired headphone sources are limited to the source...

Page 58: ...nes If your vehicle is equipped with a non touchscreen system a Press the headphone speaker button on the remote control or DVD system Press again on both headrest systems to return to single play mode b Press the 2 and 4 memory presets on the radio at the same time Press again to return to single play mode Note If the front seat passengers are listening to the radio the rear seat passengers can a...

Page 59: ...the DVD headrest A system when and then press to step forward or back through any saved presets When accessing SYNC威 in dual play mode press MENU SEL on DVD headrest monitor A when SYNC appears on the screen then press to scroll through SYNC威 media options of USB Bluetooth Line in auxiliary audio mode and Exit Supported USB devices To help ensure compatibility the DVD system has been tested with m...

Page 60: ...ect from the following settings Normal P S Pan and Scan Displays the wide picture on the screen with a portion of the left and right sides removed Normal L B Letter Box Displays the wide picture with black bands on the upper and lower portions of the screen Wide Displays the wide picture 6 When the desired selection is highlighted press ENTER on the remote control to confirm the selection OSD lang...

Page 61: ...ngles that may be found on the disc This is a disc dependent feature If the DVD does not have this capability it will not be available Note This is a disc dependent feature To access 1 Press SETUP on the remote to access the menu options 2 Press to highlight the monitor icon A disc will appear beneath the icon signifying it is the current selection 3 Press to select and enter the TV display menu 4...

Page 62: ...cess the menu 5 Press to select from left right and stereo 6 When the desired selection is highlighted press ENTER on the remote to confirm Video setup The video setup screen allows you to adjust the quality of the video image for each headrest monitor To access 1 Press SETUP on the remote to access the menu options 2 Press to highlight the film reel icon A disc will appear beneath the icon signif...

Page 63: ...ge the level of control press the memory preset controls 3 and 5 simultaneously on the front audio controls The control level will cycle each time the buttons are pressed simultaneously The three states are described as FULL enabled The FES has control over the primary speaker and secondary headphone audio sources LOCKED disabled The FES buttons are locked and all FES button presses are ignored by...

Page 64: ...neering or disassembly is prohibited MP3 MPG WAV JPG WMA HDCD and all other file types referenced in this Owner s Guide Supply of this product only conveys a license for private non commercial use and does not convey a license nor imply any right to use this product in any commercial i e revenue generating real time broadcasting terrestrial satellite cable and or any other media broadcasting strea...

Page 65: ...afe place before inserting or extracting DVDs from the system A remote control is included in the system to allow the rear seat occupants to operate the FES functions without distracting the driver Do not expose the liquid crystal display LCD flip down screen to direct sunlight or intensive ultraviolet rays for extensive periods of time Ultraviolet rays deteriorate the liquid crystal Be sure to re...

Page 66: ...e and service of the DVD player Environmental extremes DVD players which are subjected to harsh environmental conditions may be damaged or perform at less than maximum capability To avoid these outcomes whenever possible avoid exposing your DVD player to extremely hot or cold temperatures direct sunlight high humidity a dusty environment locations where strong magnetic fields are generated Tempera...

Page 67: ...rom these fluids could drip down into the internal electronics of the screen and cause damage Do not apply excessive pressure while cleaning the screen Cleaning DVD and CD discs Inspect all discs for contamination before playing If necessary clean discs only with an approved DVD and CD cleaner and wipe from the center out to the edge Do not use circular motion NAVIGATION SYSTEM IF EQUIPPED Your ve...

Page 68: ... window defroster Refer to Rear window defroster later in this chapter for more information 3 Multifunction control Press repeatedly to choose a setting Distributes air through the windshield defroster vents de mister vents floor vents and rear seat floor vents The system will automatically provide outside air to reduce window fogging Distributes air through the instrument panel vents Distributes ...

Page 69: ...ents to cool the vehicle This re cooling of the interior air is more economical and efficient Recirculated air may also help reduce undesirable odors from entering the vehicle Press the MAX A C button again for normal A C operation 7 Temperature control Controls the temperature of the airflow in the vehicle 8 Fan speed adjustment Controls the volume of air circulated in the vehicle 9 Power Press t...

Page 70: ...if equipped reduce blower fan speed from the highest setting and put the vehicle s transmission into the P Park gear position to continue to receive cool air from your A C system For maximum cooling performance in the MAX A C mode Press MAX A C Adjust the temperature to the coldest setting Set the fan to the highest speed initially then adjust to maintain passenger comfort For maximum cooling perf...

Page 71: ... the windshield of fog and thin ice The system will automatically provide outside air to reduce window fogging Press this button again to return to the previous air flow selection 3 Manual override control Allows you to manually select where airflow is directed To return to full automatic control press AUTO When choosing to control airflow manually press repeatedly to choose a setting Distributes ...

Page 72: ...r Press to activate deactivate air recirculation in the vehicle Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle Recirculated air engages automatically when MAX A C is selected or can be engaged manually in any airflow mode except defrost When the ignition switch is turn...

Page 73: ...te the rear window defroster and heated outside mirrors if equipped Refer to Rear window defroster later in this chapter and Heated outside mirrors in the Driver controls chapter for more information 13 Front fan speed control Press to decrease the fan speed for the front climate area 14 Rear climate system power Press to activate deactivate the rear climate control system 15 REAR CTRL Press to ch...

Page 74: ...ndow defroster Refer to Rear window defroster later in this chapter for more information If your vehicle is equipped with heated mirrors the same button will activate both 3 A C Press to activate deactivate air conditioning Use with recirculated air to improve cooling performance and efficiency A C engages automatically in MAX A C defrost and floor defrost 4 Passenger temperature Press to activate...

Page 75: ...ine fan speed airflow location A C on or off and outside or recirculated air to heat or cool the vehicle to reach the desired temperature 9 Driver temperature Press to increase decrease the air temperature for the driver side of the vehicle This control also adjusts the passenger side temperature when dual zone operation is disengaged 10 Driver heated seat if equipped Press to control the driver h...

Page 76: ...ase decrease the airflow temperature for the passenger side of the vehicle Distributes air through the instrument panel vents Distributes air through the instrument panel vents floor vents rear seat floor vents and de mister vents Distributes air through the floor vents rear seat floor vents Distributes air through the windshield defroster vents de mister vents floor vents and rear seat floor vent...

Page 77: ...crease decrease the rear climate temperature Fan Speed Press to decrease increase the fan speed VOICE COMMANDS IN CLIMATE MODE Please refer to the Voice commands in climate mode section of the Navigation system supplement for more information on using voice commands with the climate control system Operating tips To reduce fog build up on the windshield during humid weather place the air flow selec...

Page 78: ...temperature gauge crosses into the normal operating range For maximum cooling performance MAX A C 1 Select MAX A C The system will default to single zone operation and set the temperature to 60 F 16 C 2 A C and will be selected 3 Fan speed will be increased to the highest speed but can be adjusted as desired To aid in side window defogging demisting in cold weather 1 Select 2 Select A C 3 Adjust t...

Page 79: ...t control if equipped Press to heat the seat Refer to Rear seats in the Seating and Safety Restraints chapter for more information 7 REAR LOCK Illuminates when the rear auxiliary climate system is being controlled by the front controls The rear auxiliary climate controls will not work when this is lit 8 Rear driver side heated seat control if equipped Press to heat the seat Refer to Rear seats in ...

Page 80: ...ce the concentration of airborne particles such as dust spores and pollen in the air being supplied to the interior of the vehicle The presence of a particulate filter element provides the following benefits Improves your driving comfort by reducing particle concentration Improves the interior compartment cleanliness Protects the climate control components from particle deposits Note A cabin air f...

Page 81: ...he ignition switch is turned to off You can change the amount of time the lamps stay on by using the programming procedure that follows Note If the vehicle is equipped with autolamps it will have the headlamps on with windshield wipers feature If the windshield wipers are turned on for a brief period of time the exterior lamps will turn on with the headlamp control in the Autolamp position Autolam...

Page 82: ...trument Cluster chapter Fog lamp control With the ignition on the fog lamps can be turned on when the headlamp control is pulled toward you and is in any of the following positions Parking lamps Low beams Autolamps when active The fog lamp indicator light will illuminate when the fog lamps have been turned on The fog lamps will not operate when the high beams are active High beams Push the lever t...

Page 83: ...lly may not provide adequate lighting during these conditions Failure to activate your headlamps under these conditions may result in a collision PANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel and all applicable switches in the vehicle during headlamp and parking lamp operation Move the control to the full upright position past detent to turn on the interior lamps Move t...

Page 84: ...approximately 25 feet 7 6 meters away 1 8 feet 2 4 meters 2 Center height of lamp to ground 3 25 feet 7 6 meters 4 Horizontal reference line 2 Measure the height of the headlamp bulb center from the ground and mark an 8 foot 2 4 meter horizontal reference line on the vertical wall or screen at this height a piece of masking tape works well 3 Turn on the headlamps to illuminate the wall or screen a...

Page 85: ...line 6 Close the hood and turn off the lamps HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON ADJUSTABLE TURN SIGNAL CONTROL Push down to activate the left turn signal Push up to activate the right turn signal INTERIOR LAMPS Dome lamps and map lamps The map lamps are located on the overhead console Press the controls on either side of each map lamp to turn on the lamps 1 2 Lights 85 2011...

Page 86: ...cessory position Note The ambient lights will stay on until the ignition is placed in the off position and either of the front doors are opened or the accessory delay timer expires BULB REPLACEMENT Lamp assembly condensation Exterior lamps are vented to accommodate normal changes in pressure Condensation can be a natural by product of this design When moist air enters the lamp assembly through the...

Page 87: ...hart below Headlamp bulbs must be marked with an authorized D O T for North America and an E for Europe to ensure lamp performance light brightness and pattern and safe visibility The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time Function Number of bulbs Trade number Front park turn lamp 2 3157NA Front sidemarker lamp N A...

Page 88: ...m headlamp bulb electrical connector and remove it by squeezing the locking tab and pulling it straight out 4 Remove the bulb socket by turning it counterclockwise and pulling it straight out WARNING Handle a halogen headlamp bulb carefully and keep out of children s reach Grasp the bulb only by its plastic base and do not touch the glass The oil from your hand could cause the bulb to break the ne...

Page 89: ...r vehicle may be equipped with a stop tail turn and side marker lamp assemblies containing integral multiple light emitting diodes LED If replacement is required see your authorized dealer 1 Backup lamp 2 Stop tail turn signal lamp 3 Side marker lamp 4 Supplemental taillamp 1 Make sure the headlamp switch is in the off position and open the liftgate 2 Remove the hex screws in the liftgate opening ...

Page 90: ... in the off position 2 From underneath the vehicle partially remove the tire splash shield by removing four drive screws from the lower flap The splash shield flap can now be repositioned to allow access to the front fog lamp bulb and electrical wire harness 3 Carefully disconnect the wire harness connector from the bulb by releasing the two snap clips 4 Rotate the bulb counterclockwise to remove ...

Page 91: ...ield Note Do not operate the washer when the washer reservoir is empty This may cause the washer pump to overheat Check the washer fluid level frequently Do not operate the wipers when the windshield is dry This may scratch the glass damage the wiper blades and cause the wiper motor to burn out Before operating the wiper on a dry windshield always use the windshield washer In freezing weather be s...

Page 92: ...ition the control will automatically return to the 2 or 0 off position TILT TELESCOPE STEERING WHEEL To adjust the steering wheel 1 Pull the lever down to unlock the steering column 2 While the lever is in the down position move the steering wheel up or down and in or out until you find the desired position 3 While holding the steering wheel in place pull the lever up to its original position to l...

Page 93: ... visor back into the headliner visor must be retracted before moving it back toward the windshield OVERHEAD CONSOLE The appearance of your vehicle s overhead console will vary according to your option package Storage compartment The storage compartment may be used to store a pair of sunglasses Press the release area on the rear edge of the bin door to open the storage compartment The door will ope...

Page 94: ...hen something affects the compass readings the compass will correct itself after a few days of operating your vehicle in normal conditions If the compass still appears to be inaccurate a manual calibration may be necessary Refer to Compass calibration adjustment Most geographic areas zones have a magnetic north compass point that varies slightly from the northerly direction on maps This variation ...

Page 95: ...ether repeatedly until ZONE XX changes to the correct zone 1 15 in the CID 5 The direction will display after the buttons are released The zone is now updated Compass calibration adjustment Perform compass calibration in an open area free from steel structures and high voltage lines For optimum calibration turn off all electrical accessories heater air conditioning wipers etc and make sure all veh...

Page 96: ...tion 4 The compass is now calibrated CENTER CONSOLE Your vehicle may be equipped with a variety of console features These include 1 Cupholders 2 Utility compartment with coin holder audio input jack USB port and power point 3 Storage drawer with cupholders 4 Rear power point outlet 110 Volt power point outlet and rear climate controls if equipped 5 Basic storage WARNING Use only soft cups in the c...

Page 97: ...refrigerator freezer will operate when the vehicle is on or the ignition is in the accessory mode Ford recommends only using the refrigerator freezer when the vehicle s engine is running If there is a need to use the refrigerator freezer when the engine is off turn the ignition to the accessory mode and limit the time the refrigerator is running to avoid draining the vehicle s battery To open the ...

Page 98: ...s COOL to switch over to refrigerator mode When the vehicle is turned off the refrigerator freezer will also turn off and will turn back on to the last used mode freeze or cool once the vehicle is restarted Cleaning and maintenance The refrigerator freezer is maintenance free but you can clean the inside of the unit and the cover with a mild soap and water solution when needed Note Under certain c...

Page 99: ... the battery from being discharged do not use the power point longer than necessary when the engine is not running do not leave battery chargers video game adapters computers and other devices plugged in overnight or when the vehicle is parked for extended periods Always keep the power point caps closed when not being used Power point 110V AC if equipped The 110V AC power point outlet is used for ...

Page 100: ...50W load limit and could result in fire or serious injury The power point can switch to a fault mode when it is overloaded overheated or shorted For overloading and shorting conditions unplug your device and turn the ignition key off then on For an overheating condition let the system cool off then turn the ignition key off then on The 110V AC power point can provide power whenever the vehicle ign...

Page 101: ...ny position to stop the window operation To operate one touch up pull the switch completely up to the second detent and release quickly The window will close fully Momentarily press the switch to any position to stop the window operation Bounce back driver s window only When an obstacle has been detected in the window opening as the window is moving upward the window will automatically reverse dir...

Page 102: ...interior rear view mirror has an auto dimming function The electronic day night mirror will change from the normal high reflective state to the non glare darkened state when bright lights glare reach the mirror When the mirror detects bright light from behind the vehicle it will automatically adjust darken to minimize glare The mirror will automatically return to the normal state whenever the vehi...

Page 103: ...ors with a scraper or attempt to readjust the mirror glass if it is frozen in place These actions could cause damage to the glass and mirrors Do not clean the housing or glass of any mirror with harsh abrasives fuel or other petroleum based cleaning products POWER ADJUSTABLE FOOT PEDALS IF EQUIPPED The accelerator and brake pedal should only be adjusted when the vehicle is stopped and the gearshif...

Page 104: ... Safety Restraints chapter SPEED CONTROL With speed control set you can maintain a set speed without keeping your foot on the accelerator pedal WARNING Do not use the speed control in heavy traffic or on roads that are winding slippery or unpaved Using speed control The speed controls are located on the steering wheel The following buttons work with speed control RESUME Press to resume a set speed...

Page 105: ...control To set a higher speed Press and hold SET until you get to the desired speed then release You can also use SET to operate the tap up function Press and release SET to increase the vehicle set speed in 1 mph 1 6 km h increments Use the accelerator pedal to get to the desired speed then press and release SET Reducing speed while using speed control To reduce a set speed Press and hold SET unt...

Page 106: ... icon appears on the navigation display to use the voice command feature Press to complete a voice command For further information on the navigation system refer to the Navigation System supplement SYNC威 system hands free control feature if equipped Press briefly to use the voice command feature You will hear a tone and LISTENING will appear in the radio display Press and hold to exit voice comman...

Page 107: ...the overhead console WARNING Do not let children play with the multi panel Vista Roof or leave children unattended in the vehicle They may seriously hurt themselves The multi panel Vista Roof is equipped with an automatic one touch express opening and closing feature To stop motion at any time during the one touch operation press the control a second time To open the multi panel Vista Roof Press a...

Page 108: ...Pull and hold the TILT control to close the roof The multi panel Vista Roof has a built in sliding shade that can be manually opened or closed when the glass panel is shut To close the shade pull it toward the front of the vehicle UNIVERSAL GARAGE DOOR OPENER IF EQUIPPED Your vehicle may be equipped with a universal garage door opener which can be used to replace the common hand held transmitter H...

Page 109: ...ion of the HomeLink威 It is also recommended that a new battery be placed in the hand held transmitter of the device being programmed to HomeLink威 for quicker training and accurate transmission of the radio frequency signal 1 Position the end of your hand held transmitter 1 3 inches 2 8 cm away from the HomeLink威 button you wish to program located on your visor while keeping the indicator light in ...

Page 110: ...release the programmed HomeLink威 button Repeat the press hold release sequence again and depending on the brand of the garage door opener or other rolling code equipped device repeat this sequence a third time to complete the programming HomeLink威 should now activate your rolling code equipped device To program additional HomeLink威 buttons begin with Step 1 in this section For questions or comment...

Page 111: ...the hand held transmitter of the device may also be used at any time In the event that there are still programming difficulties contact HomeLink威 at www homelink com or 1 800 355 3515 Erasing HomeLink姞 buttons To erase the three programmed buttons individual buttons cannot be erased Press and hold the two outer HomeLink威 buttons until the indicator light begins to flash after 20 seconds Release bo...

Page 112: ...pedal To remove the floor mat reverse the installation procedure MANUAL LIFTGATE The liftgate area is only intended for cargo not passengers You can open and close the liftgate from outside the vehicle The liftgate cannot be opened from the cargo area Note In the event of a loss of power the latch can be accessed and released from the inside using the access panel on the liftgate trim To open the ...

Page 113: ...nt direction can be reversed with a second press of the instrument panel or the rear cargo area control button or a second double press of the integrated keyhead transmitter button Opening and Closing the power liftgate WARNING Make sure all persons are clear of the power liftgate area before using the power liftgate control WARNING Keep keys out of reach of children Do not allow children to play ...

Page 114: ...ion Verify that the gate is closed before operating or moving the vehicle especially in an enclosure like a garage or a parking structure The liftgate or its components could be damaged in an enclosure if the liftgate is open When power operating the liftgate at temperatures below 32 F 0 C the liftgate may stop about 5 inches 12 7 cm from the full open position The liftgate can be fully opened by ...

Page 115: ...p of the liftgate pull cup handle Note For the best performance allow the power system to open the liftgate after pressing the control Manually pushing or pulling the liftgate may activate the system s obstacle detection feature and stop the power operation To power close the liftgate with the rear cargo area control button Press and release the control on the left rear quarter panel to close the ...

Page 116: ... stop and a chime will sound three times when an obstacle is detected Once the obstacle is removed the liftgate can again be operated normally Resetting the power liftgate The power liftgate may not operate properly and may need to be reset if any of these conditions occur A low voltage or dead battery Disconnected battery The liftgate is manually closed and left ajar unlatched To reset the power ...

Page 117: ...specifically for your vehicle are also recommended for use with your roof rack system The vehicle s roof panel is NOT designed to directly carry a load The maximum recommended load is 100 lb 45 kg evenly distributed on the crossbars Ensure that the load is securely fastened WARNING When loading the roof rail crossbars it is recommended to evenly distribute the load as well as maintain a low center...

Page 118: ...e your authorized dealer supplied IKTs replacement IKTs are available through your authorized dealer Standard SecuriLock威 keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired Always carry a spare key with you in case of an emergency For more information regarding programming replacement IKTs refer to the SecuriLock威 passive anti theft sys...

Page 119: ...e distance to empty value reaches 75 miles 120 km The reverse sensing system cannot be turned off Optional settings These settings can be changed Vehicle speed is limited to 80 mph 130 km h Visual warnings are displayed followed by a chime when the vehicle speed has reached 80 mph 130 km h Visual warnings are displayed followed by a chime when a preselected vehicle speed of 45 55 or 65 mph 75 90 o...

Page 120: ...MyKey optional settings Turn the ignition on using an admin key To program the optional settings use the message center buttons to do the following 1 Press SETUP until RESET FOR MYKEY SETTINGS is displayed 2 Press and release the RESET button to display MyKey setup menus The first menu shown is MYKEY MAX MPH 80 MPH OFF 3 If you don t want to change the maximum speed setting press the SETUP button ...

Page 121: ...w many admin keys are programmed to the vehicle Can be used to detect if an additional spare key has been programmed to the vehicle Refer to Message center in the Instrument Cluster chapter for MyKey system warnings displays Using MyKey with remote start systems MyKey is not compatible with non Ford approved aftermarket remote start systems If you choose to install a remote start system please see...

Page 122: ...4 in the Clear MyKey section Troubleshooting Condition Potential Causes Can t create a MyKey Key in the ignition is already a MyKey Key in the ignition is the last remaining admin key there always has to be at least one admin key SecuriLock威 passive anti theft system is disabled or in unlimited mode Vehicle has been started using a remote start system that is programmed as MyKey Refer to Using MyK...

Page 123: ...at is recognized as an admin key Refer to the Using MyKey with remote start systems section to reset all MyKeys as admin keys MyKey Programmed total includes one additional key Unknown key has been programmed to the vehicle as a MyKey Vehicle is equipped with a remote start system Refer to Using MyKey with remote start systems section Admin Keys Programmed total includes one additional key Unknown...

Page 124: ...ng the lock control on the remote entry transmitter portion of your integrated keyhead transmitter or locking the vehicle with the keyless entry keypad If both front doors and the liftgate are closed the vehicle can be locked from any method regardless of whether the key is in the ignition or not Autolock feature The autolock feature will lock all the doors when all the doors are closed the igniti...

Page 125: ...repeated If the procedure needs to be repeated wait a minimum of 30 seconds before beginning again 1 Place the key in the ignition and turn the ignition to the on position 2 Press the power door unlock control on the door panel three times 3 Turn the ignition from the on position to the off position 4 Press the power door unlock control on the door panel three times 5 Turn the ignition back to the...

Page 126: ...eater than 12 mph 20 km h the vehicle has then come to a stop and the ignition is turned to the off or accessory position and the driver door is opened within 10 minutes of the ignition being transitioned to the off or accessory position Note The doors will not autounlock if the vehicle has been electronically locked before the driver door is opened Deactivating activating autounlock feature Your ...

Page 127: ...e power door unlock control on the door panel three times 3 Turn the ignition from the on position to the off position 4 Press the power door unlock control on the door panel three times 5 Turn the ignition back to the on position The horn will chirp one time to confirm programming mode has been entered and is active 6 To enable disable the autounlock feature press the lock control then press the ...

Page 128: ...nabled CHILDPROOF DOOR LOCKS When these locks are set the rear doors cannot be opened from the inside The rear doors can be opened from the outside when the childproof door locks are set but the doors are unlocked The childproof locks are located on the rear edge of each rear door and must be set separately for each door Setting the lock for one door will not automatically set the lock for both do...

Page 129: ...ul interference and 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment There are two possible types of IKTs Vehicles equipped with a power liftgate Locks and Security 129 2011 Flex 471 Owners Guid...

Page 130: ... disarm the perimeter anti theft system operate the illuminated entry feature The remote entry lock unlock feature operates in any ignition position except while the key is held in the start position The panic feature operates with the key in the off position If there are problems with the remote entry system make sure to take ALL integrated keyhead transmitters with you to the authorized dealer i...

Page 131: ...s to confirm that all the doors are closed Note The doors will lock again the horn will chirp and the turn lamps will illuminate if all the doors and liftgate are closed Note If any door or the liftgate is not closed the horn will chirp twice and the lamps will not flash Car finder Press twice within three seconds The horn will chirp and the turn lamps will flash It is recommended that this method...

Page 132: ...power mirrors adjustable pedals feature Press to automatically move the driver seat power mirrors and adjustable pedals to the desired memory position The mirrors will move to the programmed position and the seat will move to the easy entry position The seat will move to the final position when the key is in the ignition if easy entry feature is enabled Programming memory feature to the transmitte...

Page 133: ... battery 1 Twist a thin coin in the slot of the IKT near the key ring in order to remove the battery cover Note Do not wipe off any grease on the battery terminals on the back surface of the circuit board 2 Remove the old battery Note Please refer to local regulations when disposing of transmitter batteries 3 Insert the new battery Refer to the instructions inside the IKT for the correct orientati...

Page 134: ...he interior lights if the ignition is turned to the on position or the integrated keyhead transmitter control is pressed or the vehicle is locked using the keyless entry keypad or after 25 seconds of illumination The inside lights will not turn off if they have been turned on with the dimmer control or any door is open Illuminated exit When all vehicle doors are closed and the key is removed from ...

Page 135: ...t power mirrors and adjustable pedals if equipped The keypad can be operated with the factory set 5 digit entry code this code is located on the owner s wallet card in the glove box and is available from your authorized dealer You can also create up to three of your own 5 digit personal entry codes When touching the controls on the keypad touch the middle of the controls Programming a personal ent...

Page 136: ...it code will work Anti scan feature If the wrong code has been entered seven times 35 consecutive number touches the keypad will go into an anti scan mode This mode disables the keypad for one minute and the keypad lamp will flash The anti scan feature will turn off after one minute of keypad inactivity pressing the control on the remote entry transmitter portion of your integrated keyhead transmi...

Page 137: ...dealer can program your spare IKTs to your vehicle or you can program the IKTs yourself Refer to Programming spare keys for instructions on how to program the coded key Note The SecuriLock威 passive anti theft system is not compatible with non Ford aftermarket remote start systems Use of these systems may result in vehicle starting problems and a loss of security protection Note Large metallic obje...

Page 138: ...e indicator still flashes rapidly or glows steadily the vehicle will not start contact your authorized dealer as soon as possible for service Automatic arming The vehicle is armed immediately after switching the ignition to the off position The theft indicator will flash every two seconds to act as a theft deterrent when the vehicle is armed Automatic disarming The vehicle is disarmed immediately ...

Page 139: ... keycode and the remote entry transmitter portion of the IKT to your vehicle Note A maximum of eight coded keys can be programmed to your vehicle only four of these eight can be IKTs with remote entry functionality Tips Only use integrated keyhead transmitters IKTs or standard SecuriLock威 keys You must have two previously programmed coded keys keys that already operate your vehicle s engine and th...

Page 140: ...ransmitter The theft indicator light will illuminate for three seconds and then go out to indicate successful programming If the key was not successfully programmed it will not start your vehicle s engine and or will not operate the remote entry features The theft indicator light may flash on and off Wait 20 seconds and you may repeat Steps 1 through 8 If failure repeats bring your vehicle to your...

Page 141: ...ftgate is still open Press the driver or passenger interior door lock control while the door is open then close the door Press and hold the 7 8 and 9 0 controls on the keyless entry pad at the same time to lock the doors driver s door must be closed There is a 20 second countdown when any of the above actions occur before the vehicle becomes armed Each door the hood and the liftgate is armed indiv...

Page 142: ...r door unlock control within the 20 second prearmed mode will return the vehicle to a disarmed state If using a key in the driver s door to unlock the vehicle a chime will sound and the message center will display TO STOP ALARM START VEHICLE when you open the door and you will have 12 seconds to disarm the alarm system using any of the actions above otherwise the alarm will trigger Triggering the ...

Page 143: ...t may become dangerous in the event of a sudden stop or collision Adjustable head restraints Your vehicle is equipped with front row outboard head restraints that are vertically adjustable WARNING To minimize the risk of neck injury in the event of a crash the driver and passenger occupants should not sit in and or operate the vehicle until the head restraint is placed in its proper position The d...

Page 144: ...traint Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head restraint to its full up position WARNING The adjustable head restraint is a safety device Whenever possible it should be installed and properly adjusted when the seat i...

Page 145: ...adjustable head restraint do the following 1 Insert the two stems into the guide sleeve collars 2 Push the head restraint down until it locks Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head restraint to its full up position ...

Page 146: ...t forward towards your head to the desired location After the head restraint reaches the forward most tilt position pivoting it forward again will then release it to the rearward un tilted position Adjusting the front manual seat if equipped WARNING Never adjust the driver s seat or seatback when the vehicle is moving WARNING Always drive and ride with your seatback upright and the lap belt snug a...

Page 147: ...ped The lumbar control is located on the side of the seat cushion Turn to adjust lumbar support Rotate the lumbar forward to adjust firmness Rotate the lumbar rearward to adjust softness Adjusting the front power seat if equipped WARNING Never adjust the driver s seat or seatback when the vehicle is moving WARNING Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collis...

Page 148: ...ck or stow objects in the seatback map pocket if equipped when a child is in the front passenger seat Do not place objects underneath the front passenger seat or between the seat and the center console if equipped Check the passenger airbag off or pass airbag off indicator lamp for proper airbag status Refer to Front passenger sensing system in the Airbag supplemental restraint system SRS section ...

Page 149: ...ward or rearward Using the power lumbar support if equipped The power lumbar control is located on the outboard side of the seat Press the forward side of the control to adjust firmness Press the rearward side of the control to adjust softness Seating and Safety Restraints 149 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 150: ...d is spilled on the seat Allow the seat to dry thoroughly To operate the heated seats Press the control located on the climate control system panel once to activate high heat Press twice to activate low heat Press a third time to deactivate The indicator light on the control will illuminate when activated For low heat one light will be lit for high heat both lights will be lit Memory seat power mi...

Page 151: ...position to make room for a long load To fold the seatback 1 Move the seat as far back as possible 2 Press the head restraint release button and move the head restraint fully down 3 Put the seatback in the most upright position 4 Pull the strap located on the back of the seat to fold the front passenger seatback 5 Without releasing the pull strap push the seatback forward WARNING Cover sharp edges...

Page 152: ... is placed in the ignition The easy entry feature can be turned off or on through the vehicle message center Refer to Message center in the Instrument Cluster chapter REAR SEATS Head restraints Lift the head restraint so that it is located directly or as close as possible behind your head The head restraints can be moved up by pulling up on the head restraint Press the release button to lower head...

Page 153: ... highest adjustment position 2 Press and hold the unlock remove button then pull up on the head restraint To reinstall the adjustable head restraint do the following 1 Insert the two stems into the guide sleeve collars 2 Push the head restraint down until it locks Properly adjust the head restraint so that it is located directly or as close as possible behind your head Seating and Safety Restraint...

Page 154: ...can cause an occupant to slide under the seat s safety belt resulting in severe personal injuries in the event of a collision Adjusting second row seats six passenger vehicles only Lift the control to adjust the seat forward or backward Accessing the third row seats Fold and tumble the second row seat to access the third row Remove items from the second row seat and ensure that no bulky objects su...

Page 155: ...int release button while sliding the head restraint fully down 1 Lift the handle located on the side of the seat The seatback will fold flat 2 Lift the handle all the way up until the seat releases from the floor Rotate the seat forward to allow access to the third row Seating and Safety Restraints 155 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 156: ...roperly engaged to the floor striker If the seatback does not raise then repeat steps 3 and 4 5 Pull the head restraint back up to its normal adjusted position WARNING Before returning the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully la...

Page 157: ...k down and tumble the seat forward for access to the 3rd row Exiting the third row seat 1 Stow the head restraint by pressing the head restraint release button while sliding the head restraint fully down 2 Pull on the strap located on the back of the second row seat This will fold the seatback forward Pull the strap a second time to tumble the seat forward allowing easy exit from the 3rd row seat ...

Page 158: ...re returning the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision Ensure that the rear latch hooks are properly engaged with the floor striker Note En...

Page 159: ...g on the seat that insulates against heat such as a blanket or cushion because this may cause the seat heater to overheat Do not puncture the seat with pins needles or other pointed objects because this may damage the heating element which may cause the seat heater to overheat An overheated seat may cause serious personal injury Note Do not do the following Place heavy objects on the seat Operate ...

Page 160: ... by pulling and holding the number 1 strap while pushing the seatback forward Release strap once seatback starts rotating forward 4 Release the cushion latches by pulling the number 2 strap while pulling on the strap located at the top of the seatback to tumble the seat all the way into the tub in the floor Note Do not use the seat anchors as cargo tie downs Seating and Safety Restraints 160 2011 ...

Page 161: ...the load floor before unstowing the seat Failure to remove all objects from the top of the load floor prior to unstowing it may cause damage to the seat Note Ensure the area under the load floor is free of objects before unstowing it 1 Unlatch and lift the seat out of the tub in the floor by squeezing and pulling up on the handle Once the seat is at a vertical position push the seat over letting i...

Page 162: ...returning the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure that it has fully latched An unlatched seat may become dangerous in the event of a sudden stop or collision Third row seat tailgate mode 1 Remove all objects from the seat and stowage tub 2 Stow ...

Page 163: ... row seat also includes obstacle detection that allows the seat to stop and reverse direction if it hits an obstacle so that the obstacle can be removed The third row power seat buttons are located behind the third row seats on the left hand quarter trim panel Note The power fold seats work only when the vehicle is in P Park and the tailgate is open If the ignition is in the off position and the f...

Page 164: ...ment to be cancelled Allow the first seat movement to be completed before pressing a button for another function Note Ensure that there are no objects such as books purses or brief cases on the load floor before unstowing the seat Failure to remove all objects from the top of the load floor prior to unstowing it may cause damage to the seat Note In order to allow the seat to complete the stowed po...

Page 165: ...o help better protect a range of occupants in a variety of frontal crash situations Your vehicle s Personal Safety System consists of Driver and passenger dual stage airbag supplemental restraints Front outboard safety belts with pretensioners energy management retractors first row only and safety belt usage sensors Driver s seat position sensor Front passenger sensing system Passenger airbag off ...

Page 166: ...l and near frontal collisions and in side collisions and rollovers Driver and passenger dual stage airbag supplemental restraints The dual stage airbags offer the capability to tailor the level of airbag inflation energy A lower less forceful energy level is provided for more common moderate severity impacts A higher energy level is used for the most severe impacts Refer to Airbag supplemental res...

Page 167: ... way back WARNING When possible all children 12 years old and under should be properly restrained in a rear seating position The front passenger sensing system can automatically turn off the passenger front airbag The system is designed to help protect small child size occupants from airbag deployments when they are improperly seated or restrained in the front passenger seat contrary to proper chi...

Page 168: ...nstrument cluster or a back up tone to indicate the condition of the system Refer to the Warning lights and chimes section in the Instrument Cluster chapter Routine maintenance of the Personal Safety System is not required The Restraints Control Module RCM monitors its own internal circuits and the circuits for the airbag supplemental restraints crash sensor s safety belt pretensioners front safet...

Page 169: ...eriously injured or killed Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a seat belt WARNING Each seating position in your vehicle has a specific safety belt...

Page 170: ...rely fastened in the buckle 2 To unfasten press the release button and remove the tongue from the buckle Restraint of pregnant women WARNING Always ride and drive with your seatback upright and the safety belt properly fastened The lap portion of the safety belt should fit snug and be positioned low across the hips The shoulder portion of the safety belt should be positioned across the chest Pregn...

Page 171: ...vehicle receives an impact of approximately 5 mph 8 km h or more the combination safety belts will lock to help reduce forward movement of the driver and passengers In addition the retractor is designed to lock if the webbing is pulled out too quickly If this occurs let the belt retract slightly and pull webbing out again in a slow and controlled manner Automatic locking mode In this mode the shou...

Page 172: ...connect the combination lap shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive emergency locking mode WARNING After any vehicle collision the safety belt system at all passenger seating positions must be checked by an authorized dealer to verify that the automatic locking retractor feature for child seats is still functioning...

Page 173: ...Your vehicle is equipped with safety belt pretensioners at the driver and front outboard passenger seating positions The safety belt pretensioner tightens the safety belts firmly against the occupant s body at the start of the crash WARNING The driver and front passenger safety belt system including retractors buckles and height adjusters must be replaced if the vehicle is involved in a collision ...

Page 174: ...r down Release the buttons and pull down on the height adjuster to make sure it is locked in place WARNING Position the safety belt height adjusters so that the belt rests across the middle of your shoulder Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a collision Safety belt warning light and indicator chime The saf...

Page 175: ...driver s and front passenger s safety belt is unbuckled The Belt Minder威 feature uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning To avoid activating the Belt Minder威 feature for objects placed in the front passenger seat warnings will only be given to large front seat occupants as determined b...

Page 176: ...rning light illuminates and the warning chime sounds for six seconds every 30 seconds repeating for approximately five minutes or until the safety belts are buckled The driver s or front passenger s safety belt becomes unbuckled for approximately one minute while the vehicle is traveling at least 3 mph 5 km h and more than 1 2 minutes have elapsed since the ignition switch has been turned to on Th...

Page 177: ...right as possible this can improve comfort I was in a hurry Prime time for an accident Belt Minder威 reminds us to take a few seconds to buckle up Safety belts don t work Safety belts when used properly reduce risk of death to front seat occupants by 45 in cars and by 60 in light trucks Traffic is light Nearly 1 of 2 deaths occur in single vehicle crashes many when no other vehicles are around Belt...

Page 178: ... Belt Minder姞 feature The driver and front passenger Belt Minder威 are deactivated activated independently When deactivating activating one seating position do not buckle the other position as this will terminate the process Read Steps 1 5 thoroughly before proceeding with the deactivation activation programming procedure Note The driver and front passenger Belt Minder威 features must be disabled en...

Page 179: ...elt warning light turns off Step 4 must be completed within 20 seconds after the completion of Step 3 4 For the seating position being disabled buckle then unbuckle the safety belt three times at a moderate speed ending in the unbuckled state After Step 4 the safety belt warning light will be turned on for three seconds 5 Within approximately seven seconds of the light turning off buckle then unbu...

Page 180: ...elts Airbags offer the most protection when used with safety belts for crash conditions for which airbags are designed to deploy Airbags do not offer any protection in crashes for which they do not deploy Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries Airbags DO NOT inflate slowly ther...

Page 181: ...TSA recommends a minimum distance of at least 10 inches 25 cm between an occupant s chest and the driver airbag module WARNING Never place your arm over the air bag module as a deploying air bag can result in serious arm fractures or other injuries To properly position yourself away from the airbag Move your seat to the rear as far as you can while still reaching the pedals comfortably Recline the...

Page 182: ... child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the seat all the way back How does the airbag supplemental restraint system work The airbag SRS is designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an electrical circuit that initiates airbag inflation The fact that the airbags...

Page 183: ...ye injuries or internal injuries particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment Thus it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control WARNING Several air bag system components get hot after inflation Do not touch them after inf...

Page 184: ...ensors are designed to detect the presence of a properly seated occupant and determine if the front passenger s frontal airbag should be enabled may inflate or disabled will not inflate The front passenger sensing system will disable will not inflate the front passenger s frontal airbag if the front passenger seat is unoccupied or has small medium objects in the front seat the system determines th...

Page 185: ...then turn the vehicle off remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer s instructions The front passenger sensing system is designed to enable may inflate the front passenger s frontal airbag anytime the system senses that a person of adult size is sitting properly in the front passenger seat When the front passenger sensing sys...

Page 186: ...event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury during a crash is greatly increased WARNING Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the front passenger sensing system resulting in serious in...

Page 187: ...Rear passenger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the passenger sensing system The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above WARNING To reduce the risk of possible serious injury Do not stow objects in se...

Page 188: ...d If the airbag readiness lamp remains illuminated this may or may not be a problem due to the front passenger sensing system DO NOT attempt to repair or service the system take your vehicle immediately to an authorized dealer If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities contact the Ford Customer Relationship Center at the phone number show...

Page 189: ...cover on the side of the seatbacks of the front seats or in front seat areas that may come into contact with a deploying airbag Failure to follow these instructions may increase the risk of personal injury in the event of a collision WARNING Do not use accessory seat covers The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an acciden...

Page 190: ...th safety belts can help reduce the risk of severe injuries in the event of a significant side impact collision The side airbags are fitted on the outboard side of the seatbacks of the front seats In certain lateral collisions the airbag on the side affected by the collision will be inflated The airbag was designed to inflate between the door panel and occupant to further enhance the protection pr...

Page 191: ...ts or mount equipment on or near the headliner at the siderail that may come into contact with a deploying Safety Canopy威 Failure to follow these instructions may increase the risk of personal injury in the event of a collision WARNING Do not lean your head on the door The Safety Canopy威 could injure you as it deploys from the headliner WARNING Do not attempt to service repair or modify the Safety...

Page 192: ...educe the risk of injuries related to the deployment of side airbags including the Safety Canopy威 The Safety Canopy System consists of the following An inflatable curtain with a gas generator concealed behind the headliner and above the doors one on each side of vehicle A headliner designed to flex open above the side doors to allow safety canopy deployment The same readiness airbag light electron...

Page 193: ...lover events the Safety Canopy System will be activated regardless of which seats are occupied The safety canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact collisions and rollover events The fact that the safety canopy did not activate in a collision does not mean that something is wrong with the system Rather it means th...

Page 194: ...rized dealer immediately Unless serviced the system may not function properly in the event of a collision or rollover event SOS Post Crash Alert System The system automatically flashes the turn signal lamps and sounds the horn three times at four second intervals in the event of a serious impact that deploys an airbag front side side curtain or Safety Canopy威 or the safety belt pretensioners The s...

Page 195: ...safety organizations or are the minimum requirements of law Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician CPST and consult your pediatrician to make sure your child seat is appropriate for your child and is compatible with and properly installed in the vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or on the...

Page 196: ... 4 feet 9 inches 1 45 meters tall or greater than 80 lb 36 kg or 100 lb 45 kg if recommended by child restraint manufacturer Use a vehicle safety belt having the lap belt snug and low across the hips shoulder belt centered across the shoulder and chest and seatback upright You are required by law to properly use safety seats for infants and toddlers in the U S and Canada Many states and provinces ...

Page 197: ...le all children age 12 and under should be properly restrained in a rear seating position If all children cannot be seated and restrained properly in a rear seating position properly restrain the largest child in the front seat WARNING Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for yo...

Page 198: ... properly in a device that is appropriate for their age height and weight All children are shaped differently The child height age and weight thresholds provided are recommendations or the minimum requirements of law The National Highway Traffic Safety Administration NHTSA provides education and training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint syst...

Page 199: ...ation presented in the Airbag supplemental restraint system SRS section in this chapter Carefully follow all of the manufacturer s instructions included with the safety seat you put in your vehicle If you do not install and use the safety seat properly the child may be injured in a sudden stop or collision Airbags can kill or injure a child in a child seat NEVER place a rear facing child seat in f...

Page 200: ... safety belt in the automatic locking mode Refer to Step 5 below This vehicle does not require the use of a locking clip WARNING Depending on where you secure a child restraint and depending on the child restraint design you may block access to certain safety belt buckle assemblies and or LATCH lower anchors rendering those features potentially unusable To avoid risk of injury occupants should onl...

Page 201: ...e child seat manufacturer s instructions Be sure the belt webbing is not twisted 4 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from for that seating position until you hear a snap and feel the latch engage Make sure the tongue is latched securely by pulling on it Seating and Safety Restraints 201 2011 Flex 471 Owners Guide 1st Printing USA...

Page 202: ...elt Force the seat down with extra weight e g by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt This is necessary to remove the remaining slack that will exist once the additional weight of the child is added to the child restraint It also helps to achieve the proper snugness of the child seat to the vehicle Sometimes a ...

Page 203: ...r anchors located where the vehicle seat back and seat cushion meet called the seat bight and one 1 top tether anchor located behind that seating position LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle This type of attachment method eliminates the need to use safety belt...

Page 204: ...hild seat with LATCH attachments Follow the instructions on attaching child safety seats with tether straps Refer to Attaching child safety seats with tether straps later in this chapter Attach LATCH lower attachments of the child seat only to the anchors shown WARNING Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to hold two child safety sea...

Page 205: ... attached to that anchor WARNING The standardized spacing for LATCH lower anchors is 280 mm 11 inches center to center Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle Each time you use the safety seat check that the seat is properly attached to the...

Page 206: ...ollowing positions shown from top view 40 40 second row seats and third row passenger side 60 40 second row seats and third row passenger side Attach the tether strap only to the appropriate tether anchor as shown The tether strap may not work properly if attached somewhere other than the correct tether anchor Once the child safety seat has been installed using either the safety belt the lower anc...

Page 207: ...r to Head restraints under Rear seats in this chapter Route the child safety seat tether strap over the back of the seat under the head restraint and between the head restraint posts Leave the head restraint in the full up position 2 Locate the correct anchor for the selected rear seating position 2nd row bucket 40 40 Seating and Safety Restraints 207 2011 Flex 471 Owners Guide 1st Printing USA fu...

Page 208: ...he event of a collision 4 Tighten the child safety seat tether strap according to the manufacturer s instructions If the safety seat is not anchored properly the risk of a child being injured in a collision greatly increases If your child restraint system is equipped with a tether strap and the child restraint manufacturer recommends its use Ford also recommends its use Seating and Safety Restrain...

Page 209: ...cle lap shoulder safety belts fit better They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably at the edge of the cushion while minimizing slouching Booster seats may also make the shoulder belt fit better and more comfortably Try to keep the belt near the middle of the shoulder and across the center of the chest Moving the child closer a few centimet...

Page 210: ...wo types of belt positioning booster seats backless and high back Always use booster seats in conjunction with the vehicle lap shoulder belt Backless booster seats If your backless booster seat has a removable shield remove the shield If a vehicle seating position has a low seat back or no head restraint a backless booster seat may place your child s head as measured at the tops of the ears above ...

Page 211: ...nd snug across the hips never up across the stomach and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder The drawings below compare the ideal fit center to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder The drawings below also show how the lap belt should be low and snug across the child s hip...

Page 212: ...s and child safety seat systems periodically to make sure they work properly and are not damaged Inspect the vehicle and child seat safety belts to make sure there are no nicks tears or cuts Replace if necessary All vehicle safety belt assemblies including retractors buckles front safety belt buckle assemblies buckle support assemblies slide bar if equipped shoulder belt height adjusters if equipp...

Page 213: ...sary replace the safety belt assembly or child restraint system under the above conditions could result in severe personal injuries in the event of a collision Seating and Safety Restraints 213 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 214: ...y to die than a person wearing a seat belt All occupants must wear seat belts and children infants must use appropriate restraints to minimize the risk of injury or ejection Study your Owner s Guide for specific information about equipment features instructions for safe driving and additional precautions to reduce the risk of an accident or serious injury VEHICLE CHARACTERISTICS All wheel drive AW...

Page 215: ...action situations it won t stop any faster than two wheel drive vehicles Always drive at a safe speed How your vehicle differs from other vehicles Crossover vehicles can differ from some other vehicles in a few noticeable ways Your vehicle may be Higher to allow higher load carrying capacity Shorter to give it the capability to approach inclines All other things held equal a shorter wheelbase may ...

Page 216: ...equires Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear one and one half 11 2 times as well on the government course as a ti...

Page 217: ...verloaded Excessive speed underinflation or excessive loading either separately or in combination can cause heat buildup and possible tire failure TIRES Tires are designed to give many thousands of miles of service but they must be maintained in order to get the maximum benefit from them Glossary of tire terminology Tire label A label showing the OE Original Equipment tire sizes recommended inflat...

Page 218: ... support wheel for a tire or a tire and tube assembly upon which the tire beads are seated INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properly inflated Remember that a tire can lose up to half of its air pressure without appearing flat Every day before you drive check your tires If one looks lower than the others use a tire gauge to check pressure of all tires...

Page 219: ...e at which the maximum load can be carried by the tire This pressure is normally higher than the manufacturer s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label or Tire Label which is located on the B Pillar or the edge of the driver s door The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance...

Page 220: ...heel information section for description Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label 6 Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak 7 Check the sidewalls to make sure there are no gouges cuts or bulges TIRE CARE Inspecting your tires and wheel va...

Page 221: ... as bulges in the tread or sidewalls cracks in the tread groove and separation in the tread or sidewall If damage is observed or suspected have the tire inspected by a tire professional Tires can be damaged during off road use so inspection after off road use is also recommended WARNING Age Tires degrade over time depending on many factors such as weather storage conditions and conditions of use l...

Page 222: ...re replacement requirements Your vehicle is equipped with tires designed to provide a safe ride and handling capability WARNING Only use replacement tires and wheels that are the same size load index speed rating and type such as P metric versus LT metric or all season versus all terrain as those originally provided by Ford The recommended tire and wheel size may be found on either the Safety Comp...

Page 223: ...nting Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the tire wheel assembly Important Remember to replace the wheel valve stems when the road tires are replaced on your vehicle It is recommended that the two front tires or two rear tires generally be replaced as a pair The tire pressure sensors mounted in the whe...

Page 224: ...t with your spare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected Tire and wheel alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires If your vehicle seems to pull to one side when you re driving the wheels may be o...

Page 225: ...vehicles front tires at top of diagram Rear wheel drive RWD vehicles Four wheel drive 4WD All wheel drive AWD vehicles front tires at top of diagram Tires Wheels and Loading 225 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 226: ...tion on the sidewall of all tires This information identifies and describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certification and in case of a recall Information on P type tires P215 65R15 95H is an example of a tire size load index and speed rating The definitions of these items are listed below Note that the tire ...

Page 227: ...ation pressure The tires on your vehicle may operate at different conditions for load and inflation pressure These speed ratings may need to be adjusted for the difference in conditions The ratings range from 81 mph 130 km h to 186 mph 299 km h These ratings are listed in the following chart Note You may not find this information on all tires because it is not required by federal law Letter rating...

Page 228: ...ndicates the maximum load in kilograms and pounds that can be carried by the tire Refer to the Safety Compliance Certification Label which is located on the B Pillar or the edge of the driver s door for the correct tire pressure for your vehicle 12 Treadwear Traction and Temperature Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under co...

Page 229: ...re sidewall for LT type tires LT type tires have some additional information beyond those of P type tires these differences are described below Note Tire Quality Grades do not apply to this type of tire 1 LT Indicates a tire designated by the Tire and Rim Association T RA that is intended for service on light trucks 2 Load Range Load Inflation Limits Indicates the tire s load carrying capabilities...

Page 230: ...e In general the larger the number the wider the tire 3 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall 4 D Indicates a diagonal type tire R Indicates a radial type tire 5 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter Lo...

Page 231: ...TPMS is not a substitute for proper tire maintenance and it is the driver s responsibility to maintain correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is comb...

Page 232: ... to properly maintain your tire pressure could increase the risk of tire failure loss of control vehicle rollover and personal injury Changing tires with TPMS Each road tire is equipped with a tire pressure sensor located inside the tire wheel cavity The pressure sensor is attached to the valve stem The pressure sensor is covered by the tire and is not visible unless the tire is removed Care must ...

Page 233: ...off your tire pressure still needs to be checked Visit www checkmytires org for additional information When your temporary spare tire is installed When one of your road tires needs to be replaced with the temporary spare the TPMS system will continue to identify an issue to remind you that the damaged road wheel tire needs to be repaired and put back on your vehicle To restore the full functionali...

Page 234: ...2 After inflating your tires to the manufacturer s recommended inflation pressure as shown on the Tire Label located on the edge of driver s door or the B Pillar the vehicle must be driven for at least two minutes over 20 mph 32 km h before the light will turn off Spare tire in use Your temporary spare tire is in use Repair the damaged road wheel tire and reinstall it on the vehicle to restore sys...

Page 235: ...emperature affects your tire pressure The tire pressure monitoring system TPMS monitors tire pressure in each pneumatic tire While driving in a normal manner a typical passenger tire inflation pressure may increase approximately 2 to 4 psi 14 to 28 kPa from a cold start situation If the vehicle is stationary over night with the outside temperature significantly lower than the daytime temperature t...

Page 236: ...llow these guidelines when using snow tires and chains If possible avoid fully loading your vehicle Use only SAE Class S cables or equivalent on the front axle for P235 60R17 P235 60R18 and P235 55R19 equipped vehicles SAE Class S chains or other conventional link chains may cause damage to the vehicles wheel house and or body Use of optional spike type traction devices or equivalent is also accep...

Page 237: ...yourself with the following terms for determining your vehicle s weight ratings with or without a trailer from the vehicle s Tire Label or Safety Compliance Certification Label Base Curb Weight is the weight of the vehicle including a full tank of fuel and all standard equipment It does not include passengers cargo or optional equipment Vehicle Curb Weight is the weight of your new vehicle when yo...

Page 238: ...rmarket or authorized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity how much space is available or by payload capacity how much weight the vehicle should carry ...

Page 239: ...o and optional equipment When towing trailer tongue load weight is also part of cargo weight GAW Gross Axle Weight is the total weight placed on each axle front and rear including vehicle curb weight and all payload Tires Wheels and Loading 239 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 240: ...r towing found in this chapter or the RV and Trailer Towing Guide provided by your authorized dealer GVW Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all options equipment passengers and cargo The GVWR is shown on the Safety Compliance Certification Label located on the B Pill...

Page 241: ...vehicle weight rating limits could result in substandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury Tires Wheels and Loading 241 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 242: ...rgo internal or external a tongue load of 10 15 conventional trailer and driver only 150 lb 68 kg Consult your authorized dealer or the RV and Trailer Towing Guide provided by your authorized dealer for more detailed information WARNING Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label WARNING Do not use replacement tires with lower load carrying capacities ...

Page 243: ...d capacity to carry you 4 of your friends and all the golf bags You and four friends average 220 lb 99 kg each and the golf bags weigh approximately 30 lb 13 5 kg each The calculation would be 1 400 5 x 220 5 x 30 1 400 1 100 150 150 lb Yes you have enough load capacity in your vehicle to transport four friends and your golf bags In metric units the calculation would be 635 kg 5 x 99 kg 5 x 13 5 k...

Page 244: ...ure safe towing procedure Do not tow a trailer until your vehicle has been driven at least 1 000 miles 1 600 km Consult your local motor vehicle laws for towing a trailer Refer to the instructions included with towing accessories for the proper installation and adjustment specifications Thoroughly prepare your vehicle for towing Refer to Preparing to tow in this chapter Stay within your vehicle s ...

Page 245: ...ormly spreads the trailer tongue loads through the vehicle s underbody structure WARNING Do not exceed the GVWR or the GAWR specified on the certification label WARNING Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage transmission damage structural damage loss of vehicle control vehicle rollover and personal inju...

Page 246: ...distributing hitch to any position where the rear bumper of the vehicle is higher than it was before attaching the trailer Doing so will defeat the function of the weight distributing hitch which may cause unpredictable handling and could result in serious personal injury Safety chains Always connect the trailer s safety chains to the frame or hook retainers of the vehicle hitch To connect the tra...

Page 247: ...ntroller connector is located under the instrument panel above the brake pedal Trailer lamps Trailer lamps are required on most towed vehicles Make sure all running lights brake lights turn signals and hazard lights are working Do not connect trailer lamps directly to your vehicle s tail lamps This can cause damage to your vehicle s electrical system Contact your authorized dealer or trailer renta...

Page 248: ...r Trailer towing tips Practice turning stopping and backing up before starting on a trip to get the feel of the vehicle trailer combination When turning make wider turns so the trailer wheels will clear curbs and other obstacles Allow more distance for stopping with a trailer attached If you are driving down a long or steep hill shift into the lowest gear position Do not apply the brakes continuou...

Page 249: ... equipment provider All wheel drive AWD vehicles Tow your AWD vehicle with all four wheels on the ground or with all four wheels off the ground using a vehicle transport trailer Do not tow your AWD vehicle with the front wheels off the ground by using a tow dolly and the rear wheels on the ground this will cause damage to your AWD system If you are using a vehicle transport trailer follow the inst...

Page 250: ...ld strength of radio noise Don t press the accelerator before or during starting Only use the accelerator when you have difficulty starting the engine For more information on starting the vehicle refer to Starting the engine in this chapter To avoid potential transmission damage at extremely cold temperatures below 20 F 30 C it is recommended that the vehicle be warmed up to normal operating tempe...

Page 251: ...ty precautions A computer system controls the engine s idle revolutions per minute RPM When the engine starts the idle RPM runs higher than normal in order to warm the engine If the engine idle speed does not slow down automatically have the vehicle checked Before starting the vehicle 1 Make sure all vehicle occupants have buckled their safety belts For more information on safety belts and their p...

Page 252: ...Starting the engine 1 Turn the key to 3 on without turning the key to 4 start If there is difficulty in turning the key rotate the steering wheel until the key turns freely This condition may occur when the front wheels are turned a front wheel is against the curb 2 Turn the key to 4 start then release the key as soon as the engine begins cranking Your vehicle has a computer assisted cranking syst...

Page 253: ...s to avoid its dangerous effects WARNING If you smell exhaust fumes inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust fumes Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time open the windows at least 1 inch 2 5 cm or adjust the heating or air conditioning to bring in fresh air ENGIN...

Page 254: ... your extension cord indoors at temperatures above 32 F 0 C Outdoor conditions can deteriorate extension cords over a period of time To reduce the risk of electrical shock do not use your heater with ungrounded electrical systems or two pronged cheater adapters Also ensure that the block heater especially the cord is in good condition before use Make sure that when in operation the extension cord ...

Page 255: ... shudder in the steering wheel while braking the vehicle should be inspected by an authorized dealer Refer to Warning lights and chimes in the Instrument Cluster chapter for information on the brake system warning light Four wheel anti lock brake system ABS Your vehicle is equipped with an anti lock braking system ABS This system helps you maintain steering control during emergency stops by keepin...

Page 256: ... the instrument cluster momentarily illuminates when the ignition is turned on If the light does not illuminate during start up remains on or flashes the ABS is disabled due to a malfunction and needs to be serviced Even when the ABS is disabled normal braking is still effective If your BRAKE warning lamp illuminates with the parking brake released have your brake system serviced immediately Parki...

Page 257: ...g brake on will cause the brakes to wear out quickly and reduce fuel economy Note If the vehicle is driven with the parking brake applied a chime will sound ADVANCETRAC姞 WITH ROLL STABILITY CONTROL RSC姞 STABILITY ENHANCEMENT SYSTEM Your vehicle is equipped with the AdvanceTrac威 with RSC威 system The AdvanceTrac威 with RSC威 system provides the following stability enhancement features for certain driv...

Page 258: ...Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage Activation of the AdvanceTrac威 with RSC威 system is an indication that at least some of the tires have exceeded their ability to grip the road this could reduce the operator s ability to control the vehicle potentially resulting in a loss of vehicle contro...

Page 259: ...rience the following A slight deceleration of the vehicle The stability control light will flash If your foot is on the brake pedal a vibration in the pedal If the driving condition is severe and your foot is not on the brake the brake pedal may move as the systems applies higher brake forces You may also hear a whoosh of air from under the instrument panel during this severe condition The brake p...

Page 260: ...he system detects that the vehicle is about to skid or slide laterally During ESC events the stability control light in the instrument cluster will flash Certain adverse driving maneuvers may activate the ESC system which include but are not limited to Taking a turn too fast Maneuvering quickly to avoid an accident pedestrian or obstacle Driving over a patch of ice or other slippery surfaces Chang...

Page 261: ...ngine power and will enhance momentum through the obstacle To turn off the AdvanceTrac威 system press the traction control off button Full features of the TCS can be restored by pressing the traction control button again or by turning off and restarting the engine If you switch off the traction control the stability control off light will illuminate steadily Pressing the traction control button aga...

Page 262: ... brake force at individual wheels and if necessary by reducing engine power Note Trailer sway control does not prevent a trailer from swaying it mitigates the sway from increasing once it has occurred TSC cannot stop all trailers from swaying If you are experiencing trailer sway it is likely that the trailer is improperly loaded for the correct tongue weight or the speed of the vehicle and trailer...

Page 263: ...owing experience and can control trailer sway and maintain safe operation STEERING 3 5L EcoBoost engine Your vehicle is equipped with an Electric Power Steering EPS system There is no fluid reservoir to check or fill If your vehicle loses electrical power while you are driving or if the ignition is turned off you can steer the vehicle manually but it takes more effort Extreme continuous steering m...

Page 264: ...l the steering system is serviced Have your vehicle taken to the nearest dealer as soon as possible 3 5L Duratec V6 engine Your vehicle is equipped with a hydraulic steering system To help prevent damage to the power steering system never hold the steering wheel at its furthest turning points until it stops for more than a few seconds when the engine is running If the power steering system breaks ...

Page 265: ...ut of P Park with ignition in the on position and the brake pedal pressed it is possible that a fuse has blown or the vehicle s brake lamps are not operating properly Refer to Fuses and relays in the Roadside Emergencies chapter If the fuse is not blown and the brake lamps are working properly the following procedure will allow you to move the gearshift lever from P Park 1 Apply the parking brake ...

Page 266: ...n and remove the key whenever you leave your vehicle WARNING If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your authorized dealer AUTOMATIC TRANSMISSION OPERATION Automatic transmission adaptive learning Your transmission is equipped with an adaptive learning strategy found in the vehicle computer This feature is de...

Page 267: ...vehicle in gear Press the brake pedal Move the gearshift lever into the desired gear To put your vehicle in P Park Come to a complete stop Move the gearshift lever and securely latch it in P Park WARNING Always set the parking brake fully and make sure the gearshift is latched in P Park Turn the ignition to the off position and remove the key whenever you leave your vehicle R Reverse With the gear...

Page 268: ...rator pedal brake pedal and vehicle speed Allows the transmission to select gears that will provide the desired engine braking based on the vehicle inputs mentioned above This will increase engine RPM during engine braking The grade assist lamp in the instrument cluster is illuminated Grade assist is designed to aid the driver with optimal gear selection in hilly terrain or mountainous areas but i...

Page 269: ...ot from the accelerator pedal P Park This position locks the transmission and prevents the front wheels from turning To put your vehicle in gear Press the brake pedal Move the gearshift lever into the desired gear To put your vehicle in P Park Come to a complete stop Move the gearshift lever and securely latch it in P Park WARNING Always set the parking brake fully and make sure the gearshift is l...

Page 270: ...g The grade assist lamp in the instrument cluster is illuminated Grade assist is designed to aid the driver with optimal gear selection in hilly terrain or mountainous areas but is not intended for normal operation It is recommended that you return to O D overdrive mode on flat terrain to provide the best fuel economy and transmission function To return to normal D Drive position with O D do one o...

Page 271: ...dle shifters to exit grade assist and enable control of selecting the gear you desire using the paddle shifters on the steering wheel The grade assist lamp in the instrument cluster will not be illuminated The current transmission gear will be displayed in the cluster Paddle shifters The paddle shifters allow you to shift gears quickly without taking your hands off the steering wheel 1 To manually...

Page 272: ...ngine revving is held without shifting REVERSE SENSING SYSTEM The reverse sensing system RSS sounds a tone to warn the driver of obstacles near the rear bumper when the R Reverse is selected and the vehicle is moving at speeds less than 3 mph 5 km h The system is not effective at speeds above 3 mph 5 km h and may not detect certain angular or moving objects WARNING To help avoid personal injury pl...

Page 273: ...ate of the tone increases When the obstacle is less than 10 inches 25 0 cm away the tone will sound continuously If the RSS detects a stationary or receding object further than 10 inches 25 0 cm from the side of the vehicle the tone will sound for only three seconds Once the system detects an object approaching the tone will sound again While receiving a warning the radio volume will be reduced to...

Page 274: ...nt of obstacles or false alarms REARVIEW CAMERA SYSTEM IF EQUIPPED The rearview camera system located on the liftgate provides a video image which appears on the navigation system screen of the area behind the vehicle It adds assistance to the driver while reversing or reverse parking the vehicle To use the camera system place the transmission in R Reverse an image will display on the navigation s...

Page 275: ... The default setting for the rear camera delay is off Press the Settings button found on the navigation screen to set the rear camera delay feature to on or off When towing the camera system will only see what is being towed behind the vehicle this might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen The camera lens for the camera is loc...

Page 276: ...rk until the lamp s are replaced and functioning Servicing If the image comes on while the vehicle is not in R Reverse have the system inspected by your authorized dealer If the image is not clear then check if there is anything covering the lens such as dirt mud ice snow etc If the image is still not clear after cleaning have your system inspected by your authorized dealer ACTIVE PARK ASSIST APA ...

Page 277: ...rk If the turn signal is not on the system will automatically search the passenger side For best performance the driver should drive the vehicle as parallel as possible while passing a parking space If driven too fast above 18 mph 30 km h for the system to measure parking spaces the message center will display ACTIVE PARK REDUCE SPEED When the system has found a space the message center will displ...

Page 278: ...essage center displays BACK UP USE CAUTION When you determine the vehicle is back far enough or you hear a solid tone from the reverse sensing system bring the vehicle to a complete stop and move the gearshift to D Drive The message center will now display PULL FORWARD USE CAUTION followed by a chime When you determine the vehicle is far enough forward or a solid tone from the forward sensing syst...

Page 279: ...ng Deactivating the AdvanceTrac威 system or the system has activated on a slippery or loose surface ABS activation or failure Any door except the driver s door opens Something touching the steering wheel If a fault is present in the system the message ACTIVE PARK FAULT will be displayed followed by a chime Contact an authorized dealer to have your vehicle serviced The system should not be used if a...

Page 280: ...APA position the vehicle where I want in the space The driver allows the vehicle to roll in the opposite direction of the transmission such as rolling forward when R Reverse gear is selected You may be driving in R Reverse APA can only look for a parking space while moving forward There may be an irregular curb along the parking space APA might not be able to align the vehicle to curbs that are da...

Page 281: ...the AWD system are sealed for life and require no maintenance Note When an AWD system fault is present the warning CHECK AWD will display in the message center The AWD system is not functioning correctly and defaulted to front wheel drive When this warning is displayed have your vehicle serviced at an authorized dealer If your vehicle is equipped with AWD a spare tire of a different size other tha...

Page 282: ...onventional vehicles both on and off the highway When driving at slow speeds off highway under high outside temperatures use a low gear when possible Lower gear operation will maximize the engine and transmission cooling capability Under severe operating conditions the A C may cycle on and off to protect overheating of the engine Basic operating principles Drive slower in strong crosswinds which c...

Page 283: ...in P Park Switch the ignition off and remove the key whenever you leave your vehicle WARNING If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your authorized dealer WARNING Do not spin the wheels at over 35 mph 56 km h The tires may fail and injure a passenger or bystander Emergency maneuvers In an unavoidable emergenc...

Page 284: ... C may cycle on and off to protect overheating of the engine Avoid excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance may be required from another vehicle Remember you may be able to back out the way you came if you proceed with caution Mud and water If you must drive through high water drive slowly Traction or brake cap...

Page 285: ...lly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline you should always try to drive straight up or straight down Avoid driving crosswise or turning on steep slopes or hills A danger lies in losing traction slipping sideways and possibly rolling over Whenever driving on a hill determine beforehand the route you will use Do n...

Page 286: ...well Although an AWD vehicle may accelerate better than a two wheel drive vehicle in snow and ice it won t stop any faster because as in other vehicles braking occurs at all four wheels Do not become overconfident as to road conditions Make sure you allow sufficient distance between you and other vehicles for stopping Drive slower than usual and consider using one of the lower gears In emergency s...

Page 287: ...performance and operational capabilities and adversely affect driver and passenger safety Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off highway usage DRIVING THROUGH WATER If driving through deep or standing water is unavoidable proceed very slowly especially when the depth is not known Never drive through water that is higher than the bo...

Page 288: ... gallons 7 5L of gasoline or 5 0 gallons 18 9L of diesel fuel to a disabled vehicle Fuel delivery service is limited to two no charge occurrences within a 12 month period winch out available within 100 feet 30 5 meters of a paved or county maintained road no recoveries towing Ford Mercury Lincoln eligible vehicle towed to an authorized dealer within 35 miles 56 km of the disablement location or to...

Page 289: ...y and Lincoln vehicle customers call 1 800 241 3673 Customers will be asked to submit their original receipts Canadian customers who need to obtain reimbursement information call 1 800 665 2006 or visit our website at www ford ca HAZARD FLASHER CONTROL The hazard flasher control is located on the instrument panel by the radio The hazard flashers will operate when the ignition is in any position or...

Page 290: ... the risk of fire and serious injury Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision FUSES AND RELAYS Fuses If electrical components in the vehicle are not working a fuse may have blown Blown fuses are identified by a broken wire within the fuse Check the appropriate fuses before replacing any electrical components Note Always replace a f...

Page 291: ...rey 3A Violet Violet 4A Pink Pink 5A Tan Tan 7 5A Brown Brown 10A Red Red 15A Blue Blue 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural 30A Green Green Green Pink Pink 40A Orange Green Green 50A Red Red Red 60A Blue Yellow Yellow 70A Tan Brown 80A Natural Black Black Roadside Emergencies 291 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 292: ...cation Fuse Amp Rating Protected Circuits 1 30A Driver smart window motor 2 15A Trailer tow TT stop turn lamps 3 15A Not used spare 4 30A DC AC inverter 5 10A Keypad illumination Brake transmission shift interlock 6 20A Turn signals 7 10A Low beam headlamps left 8 10A Low beam headlamps right Roadside Emergencies 292 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 293: ...6 15A Electronic finish panel Navigation screen 17 20A All power lock motor feeds Liftgate release 18 20A 2nd row power fold seats Heated seats 19 25A Moon roof 20 15A Data link connector Memory seat 21 15A Fog lamps Fog lamp indicator 22 15A Park lamps 23 15A High beam headlamps 24 20A Horn 25 10A Demand lamps Interior lamps Power fold seats 26 10A Instrument panel cluster 27 20A Ignition Switch ...

Page 294: ...h illumination Auto dimming mirror Moon roof Mood lighting 42 10A Not used spare 43 10A Auxiliary climate control relay Rear window defroster relay Rear wiper 44 10A Not used spare 45 5A Wiper relay climate control relay 46 7 5A Occupant classification sensor OCS Passenger airbag deactivation indicator PADI 47 30A Circuit Breaker Power windows 48 Full ISO relay Delayed accessory relay Power distri...

Page 295: ...d and reconnected refer to the Battery section of the Maintenance and Specifications chapter The high current fuses are coded as follows Fuse Relay Location Fuse Amp Rating Protected Circuits 1 80A Passenger compartment fuse panel power 2 80A Passenger compartment fuse panel power 3 30A Trailer tow brake controller 4 30A Front wipers 5 30A Passenger power seat 6 20A Power point instrument panel Ro...

Page 296: ...mp 17 10A Alternator sensor 18 20A Rear power point 19 20A Console power point 20 40A Rear defroster 21 20A Console power point rear of front console 22 20A Subwoofer amplifier 23 10A PCM keep alive power Canister vent 24 10A A C clutch 25 15A Refrigerator 26 20A Backup relay 27 15A Fuel relay Fuel pump driver module Fuel pump 28 80A Cooling fan 29 Not used 30 30A Battery charge trailer tow TT 31 ...

Page 297: ...relay 45 Not used 46 15A Vehicle power 2 Vehicle power 3 47 20A Vehicle power 1 PCM power 48 15A Vehicle power coils on plugs 49 10A Heated mirrors 50 HC micro relay Blower motor 51 HC micro relay Rear wiper 52 HC micro relay Starter 53 HC micro relay 3rd row power seats 54 Not used 55 HC micro relay Front wiper relay 56 HC micro relay Rear window defroster 57 Not used 58 Not used 59 HC micro rela...

Page 298: ...refer to Tire pressure monitoring system TPMS in the Tires Wheels and Loading chapter Replace the spare tire with a road tire as soon as possible During repairing or replacing of the flat tire have the authorized dealer inspect the TPMS sensor for damage WARNING The use of tire sealants may damage your tire pressure monitoring system TPMS and should not be used However if you must use a sealant th...

Page 299: ...S TIRE AND WHEEL FOR TEMPORARY USE ONLY When driving with one of the dissimilar spare tires listed above do not Exceed 50 mph 80 km h Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label Tow a trailer Use snow chains on the end of the vehicle with the dissimilar spare tire Use more than one dissimilar spare tire at a time Use commercial car washing equipment Tr...

Page 300: ...ional caution should be given to Towing a trailer Driving vehicles equipped with a camper body Driving vehicles with a load on the cargo rack Drive cautiously when using a full size dissimilar spare tire wheel and seek service as soon as possible Stopping and securing the vehicle 1 Park on a level surface set the parking brake and activate hazard flashers 2 Place gearshift lever in P Park and turn...

Page 301: ...ent the vehicle from moving or slipping off the jack even if the vehicle is in P Park WARNING To help prevent the vehicle from moving when you change a tire be sure to place the transmission in P Park set the parking brake and block in both directions the wheel that is diagonally opposite other side and end of the vehicle to the tire being changed WARNING If the vehicle slips off the jack you or s...

Page 302: ...changing Turn the jack handle clockwise until the wheel is completely off the ground 4 Remove the lug nuts with the lug wrench 5 Replace the flat tire with the spare tire making sure the valve stem is facing outward Reinstall the lug nuts until the wheel is snug against the hub Do not fully tighten the lug nuts until the wheel has been lowered 6 Lower the wheel by turning the jack handle countercl...

Page 303: ...bag as shown Place the extension bolt or L shaped bolt into the external pocket of the felt bag Take care to position the jack as shown to ensure that the locating holes in the jack base can be placed on the locating tabs of the jack mounting bracket in the spare tire tub 2 Securely close the wrench compartment and the jack bag using the Velcro威 strips 3 Place the jack kit on the angled bracket in...

Page 304: ...xternal pocket of the felt bag With the 3rd row seat in the raised position stand the flat tire in the rear of the vehicle with the tire s valve stem facing the rear of the vehicle Fasten the flat tire to the vehicle by inserting the L shaped bolt through one of the lug bolt holes in the wheel and turning clockwise into the threaded hole in the vehicle until the tire is secured If you are stowing ...

Page 305: ...ound in a canister that will effectively seal most punctures caused by nails or similar objects This kit will provide a temporary seal allowing you to drive your vehicle up to 120 miles 200 km at a maximum speed of 50 mph 80 km h WARNING When towing a trailer use the temporary mobility kit and not the mini spare tire The mini spare tire is not intended for the higher towing load limits of this veh...

Page 306: ...use the temporary mobility kit if a tire has become severely damaged by driving the vehicle with a tire that has insufficient air pressure Only punctured areas located within the tire tread can be sealed with the temporary mobility kit Loss of air pressure may adversely affect tire performance For this reason Do not drive the vehicle above 50 mph 80 km h Do not drive further than 120 miles 200 km ...

Page 307: ...er leave the temporary mobility kit unattended when it is operating Sealant compound contains latex Make sure that you use the non latex gloves provided to avoid an allergic reaction Keep the temporary mobility kit away from children Only use the temporary mobility kit when the ambient temperature is between 40 F 40 C and 158 F 70 C Only use the sealing compound before the use by date The use by d...

Page 308: ...ealing compound and air Preparation Park the vehicle in a safe level and secure area away from moving traffic Turn the hazard lights on Apply the parking brake and turn the engine off Inspect the flat tire for visible damage Sealant compound contains latex To avoid any allergic reactions use the non latex gloves located in the accessory box on the underside of the temporary mobility kit housing Do...

Page 309: ... the dash 6 Start the engine only if the vehicle is outdoors or in a well ventilated area 7 Turn dial 1 counterclockwise to the sealant position Turn on the kit by pressing the on off button 2 8 Inflate the tire to the pressure listed on the tire label located on the driver s door or the door jamb area 2 1 Roadside Emergencies 309 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 310: ...l connector and return the kit to the stowage area 10 Immediately and cautiously drive the vehicle 4 miles 6 km to distribute the sealant evenly inside the tire Do not exceed 50 mph 80 km h Note If you experience any unusual vibration ride disturbance or noise while driving reduce your speed until you can safely pull off to the side of the road to call for roadside assistance Do not proceed to the...

Page 311: ... tire you will need to replace the sealant canister and clear tube hose Sealing compound and spare parts can be obtained and replaced at an authorized Ford Motor Company dealership or tire dealer Empty sealant bottles may be disposed of at home however liquid residue from the sealing compound should be disposed by your local Ford Motor Company dealership or tire dealer or in accordance with local ...

Page 312: ...utton located on the temporary mobility kit compressor housing below the canister while pulling up on the sealant canister Installation of the sealant canister to the temporary mobility kit 1 Align the sealant canister with the temporary mobility kit housing Roadside Emergencies 312 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 313: ...er for assistance Be sure to check the sealant compound s use by date regularly The use by date is on the lower right hand corner of the label located on the sealant canister bottle The sealant canister should be replaced after four years WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 100 miles 160 km after any wheel disturbance tire rotation changing a flat ...

Page 314: ...te Inspect the wheel pilot hole prior to installation If there is visible corrosion in wheel pilot hole remove loose particles by wiping with clean rag and apply grease Apply grease only to the wheel pilot hole surface by smearing a dime 1 square cm sized glob of grease around the wheel pilot surface 1 with end of finger DO NOT apply grease to lugnut stud holes or wheel to brake surfaces RUNNING O...

Page 315: ...attery is installed the automatic transmission must relearn its shift strategy As a result the transmission may have firm and or soft shifts This operation is considered normal and will not affect function or durability of the transmission Over time the adaptive learning process will fully update transmission operation 1 Use only a 12 volt supply to start your vehicle 2 Do not disconnect the batte...

Page 316: ...attach the negative cable to fuel lines engine rocker covers the intake manifold or electrical components as grounding points WARNING Do not connect the end of the second cable to the negative terminal of the battery to be jumped A spark may cause an explosion of the gases that surround the battery Ensure that the cables are clear of fan blades belts moving parts of both engines or any fuel delive...

Page 317: ...n the negative terminal of the booster vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive terminal of the disabled vehicle s battery After the disabled vehicle has been started and the jumper cables removed allow it to idle for several minutes so the engine computer can relearn its idle conditions D A ...

Page 318: ...ront ensure proper wheel lift equipment is used to raise the front wheels off the ground The rear wheels can be left on the ground when towed in this fashion If your vehicle is to be towed from the rear using wheel lift equipment it is recommended that the front wheels drive wheels be placed on a dolly to prevent damage to the automatic transmission On AWD vehicles it is required that your vehicle...

Page 319: ...auling trailer or flatbed transport vehicle your vehicle regardless of transmission powertrain configuration can be flat towed all wheels on the ground under the following conditions Vehicle is facing forward so that it is being towed in a forward direction Place the transmission in N Neutral Refer to Brake shift interlock in the Driving chapter for specific instructions if you cannot move the gea...

Page 320: ...cle to the authorized dealer Repairs will be made using Ford or Motorcraft威 parts or remanufactured or other parts that are authorized by Ford Away from home If you are away from home when your vehicle needs service contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Cus...

Page 321: ...r 2 If your inquiry or concern remains unresolved contact the Sales Manager Service Manager or Customer Relations Manager 3 If you require assistance or clarification on Ford Motor Company policies please contact the Ford Customer Relationship Center In order to help you serve you better please have the following information available when contacting a Customer Relationship Center Vehicle Identifi...

Page 322: ... refund or replacement vehicle California Civil Code Section 1793 22 b presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within the first 18 months of ownership of a new vehicle or the first 18 000 miles 29 000 km whichever occurs first 1 Two or more repair attempts are made on the same non conformity likely to cau...

Page 323: ... about your new vehicle information about your warranty concerns and any steps you have already taken to try to resolve them A Customer Claim Form will be mailed that will need to be completed signed and returned to the BBB along with proof of ownership Upon receipt the BBB will review the claim for eligibility under the Program Summary Guidelines You can get more information by calling BBB AUTO L...

Page 324: ...ign embassy or consulate These officials can inform you of local vehicle registration regulations and where to find unleaded fuel If you cannot find unleaded fuel or can only get fuel with an anti knock index lower than is recommended for your vehicle contact a regional office or owner relations customer relationship office The use of leaded fuel in your vehicle without proper conversion may damag...

Page 325: ...Email menacac ford com www me ford com If you buy your vehicle in North America and then relocate to any of the above locations register your vehicle identification number VIN and new address with Ford Motor Company Export Operations If you are in another foreign country contact the nearest authorized dealer If the authorized dealer employees cannot help you they can direct you to the nearest Ford...

Page 326: ... it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However NHTSA cannot become involved in individual problems between you your dealer or Ford Motor Company To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast ...

Page 327: ...line diesel fuel bird droppings and insect deposits because they can cause damage to the vehicle s paintwork and trim over time Use Motorcraft威 Bug and Tar Remover ZC 42 which is available from your authorized dealer Remove any exterior accessories such as antennas before entering a car wash Suntan lotions and insect repellents can damage any painted surface if these substances come in contact wit...

Page 328: ...with Motorcraft威 Wheel and Tire Cleaner ZC 37 A which is available from your authorized dealer Heavy dirt and brake dust accumulation may require agitation with a sponge Rinse thoroughly with a strong stream of water Never apply any cleaning chemical to hot or warm wheel rims or covers Some automatic car washes may cause damage to the finish on your wheel rims or covers Industrial strength heavy d...

Page 329: ...nada use Motorcraft威 Engine Shampoo CXC 66 A Never wash or rinse the engine while it is hot or running water in the running engine may cause internal damage Never wash or rinse any ignition coil spark plug wire or spark plug well or the area in and around these locations Cover the highlighted areas to prevent water damage when cleaning the engine 3 5L V6 engine Cleaning 329 2011 Flex 471 Owners Gu...

Page 330: ... do not wipe properly substances on the vehicle s glass or the wiper blades may be the cause These may include hot wax treatments used by commercial car washes water repellent coatings tree sap or other organic contamination these contaminants may cause squeaking or chatter noise from the blades and streaking and smearing of the windshield To clean these items follow these tips The windshield rear...

Page 331: ...if beads do not form when you rinse the windshield with water Do not use sharp objects such as a razor blade to clean the inside of the rear window or to remove decals as it may cause damage to the rear window defroster s heated grid lines INSTRUMENT PANEL INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel interior trim areas and cluster lens with a clean damp white cotton cloth then use a ...

Page 332: ... it is not soiled badly use this cloth to clean the area by using a rubbing motion for 60 seconds 5 Following this wipe area dry with a clean white cotton cloth INTERIOR For fabric carpets cloth seats safety belts and seats equipped with side airbags Remove dust and loose dirt with a vacuum cleaner Remove light stains and soil with Motorcraft威 Professional Strength Carpet Upholstery Cleaner ZC 54 ...

Page 333: ...omotive interiors To check for compatibility first test any cleaner or stain remover on an inconspicuous part of the leather Do not use household cleaning products alcohol solutions solvents or cleaners intended for rubber vinyl and plastics or oil petroleum based leather conditioners These products may cause premature wearing or damage to the leather LEATHER SEATS FOR THE KING RANCH姞 EDITION ONLY...

Page 334: ...onditioner on the affected area following the same instructions as in the Conditioning section Conditioning Bottles of King Ranch威 Leather Conditioner are available at the King Ranch威 Saddle Shop Visit the website at www krsaddleshop com or telephone in the United States 1 800 282 KING 5464 If you are unable to obtain King Ranch威 Leather Conditioner use another premium leather conditioner Clean th...

Page 335: ...m Bright Metal Cleaner ZC 15 Motorcraft威 Detail Wash ZC 3 A Motorcraft威 Dusting Cloth ZC 24 Motorcraft威 Engine Shampoo and Degreaser U S only ZC 20 Motorcraft威 Engine Shampoo Canada only CXC 66 A Motorcraft威 Multi Purpose Cleaner Canada only CXC 101 Motorcraft威 Premium Glass Cleaner Canada only CXC 100 Motorcraft威 Premium Quality Windshield Washer Fluid Canada only CXC 37 A B D or F Motorcraft威 Pr...

Page 336: ... engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes away from the battery and all fuel related parts Working with the engine off 1 Set the parking brake and shift to P Park 2 Turn off the engine and remove th...

Page 337: ...der the bottom of the instrument panel near the steering column 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood 3 Lift the hood Maintenance and Specifications 337 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 338: ...e coolant reservoir 3 Brake fluid reservoir 4 Battery 5 Power distribution box 6 Air filter assembly 7 Automatic transmission fluid dipstick 8 Engine oil dipstick 9 Engine oil filler cap 10 Windshield washer fluid reservoir Maintenance and Specifications 338 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 339: ...r 3 Battery 4 Power distribution box 5 Air filter assembly 6 Automatic transmission fluid dipstick out of view 7 Engine oil dipstick 8 Engine oil filler cap 9 Windshield washer fluid reservoir Maintenance and Specifications 339 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 340: ... chapter State or local regulations on volatile organic compounds may restrict the use of methanol a common windshield washer antifreeze additive Washer fluids containing non methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle s paint finish wiper blades or washer system WARNING If you operate your vehicle in temperatures below 40 F 5...

Page 341: ...he Cleaning chapter To prolong the life of the wiper blades it is highly recommended to scrape off the ice on the windshield before turning on the wipers The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element Changing rear window wiper blade To replace the rear wiper blade 1 Grab the wiper arm with one hand close to the arm blade joint and pull it as far aw...

Page 342: ... see your dealer ENGINE OIL Checking the engine oil Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil 1 Make sure the vehicle is on level ground 2 Turn the engine off and wait 15 minutes for the oil to drain into the oil pan 3 Set the parking brake and ensure the gearshift is securely latched in P Park 4 Open the hood Protect yourself from eng...

Page 343: ...instructions refer to Checking the engine oil in this chapter 2 If the engine oil level is not within the normal operating range add only certified engine oil of the recommended viscosity Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening 3 Recheck the engine oil level Make sure the oil level is not above the normal operating range on the engine oil level dip...

Page 344: ... requirements for your vehicle s engine Refer to Maintenance product specifications and capacities later in this section for more information Do not use supplemental engine oil additives cleaners or other engine treatments They are unnecessary and could lead to engine damage that is not covered by Ford warranty Change your engine oil according to the appropriate schedule listed in the scheduled ma...

Page 345: ...ications and capacities later in this section for more information Do not use supplemental engine oil additives cleaners or other engine treatments They are unnecessary and could lead to engine damage that is not covered by Ford warranty Change your engine oil according to the appropriate schedule listed in the scheduled maintenance information Ford production and Motorcraft威 replacement oil filte...

Page 346: ...plan to store your vehicle for an extended period of time This will minimize the discharge of your battery during storage Note Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability WARNING Batteries normally produce explosive gases which can cause personal injury Therefore do not allow flames spark...

Page 347: ...rocess 1 With the vehicle at a complete stop set the parking brake 2 Put the gearshift in P Park turn off all accessories and start the engine 3 Run the engine until it reaches normal operating temperature 4 Allow the engine to idle for at least one minute 5 Turn the A C on and allow the engine to idle for at least one minute 6 Release the parking brake With your foot on the brake pedal and with t...

Page 348: ...r antifreeze tester The level of coolant should be maintained at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir If the level falls below add coolant per the instructions in the Adding engine coolant section Your vehicle was factory filled with a 50 50 engine coolant and water concentration If the concentration of coolant falls below 40 or above 60 the engine parts could...

Page 349: ...uid outside of its specified function and vehicle location Adding engine coolant When adding coolant make sure it is a 50 50 mixture of engine coolant and distilled water Add the mixture to the coolant reservoir when the engine is cool until the appropriate fill level is obtained If coolant is filled to the COLD FILL RANGE or FULL COLD level when the engine is not cool the system will remain under...

Page 350: ...mage from overheating or freezing Do not add extra inhibitors or additives to the coolant These can be harmful and compromise the corrosion protection of the engine coolant For vehicles with overflow coolant systems with a non pressurized cap on the coolant recovery system add coolant to the coolant recovery reservoir when the engine is cool Add the proper mixture of coolant and distilled water to...

Page 351: ...the next few times you drive the vehicle If necessary add enough 50 50 concentration of engine coolant and distilled water to bring the liquid level to the proper level If you have to add more than 1 0 quart 1 0 liter of engine coolant per month have your authorized dealer check the engine cooling system Your cooling system may have a leak Operating an engine with a low level of coolant can result...

Page 352: ... Decreased engine coolant concentrations below 40 will decrease the corrosion freeze protection characteristics of the engine coolant and may cause engine damage If available refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive Vehicles driven year round in non extreme climates should...

Page 353: ...perating temperature the air conditioning will turn on once again If you notice any of the following the engine coolant temperature gauge moves fully into the red hot area the coolant temperature warning light illuminates the service engine soon indicator illuminates 1 Pull off the road as soon as safely possible and place the vehicle in P Park 2 Leave the engine running until the coolant temperat...

Page 354: ...r conditioning system will be disabled Continued operation will increase the engine temperature and the engine will completely shut down causing steering and braking effort to increase Once the engine temperature cools the engine can be re started Take your vehicle to a service facility as soon as possible to minimize engine damage When fail safe mode is activated You have limited engine power whe...

Page 355: ...eases the chance of engine damage Take your vehicle to a service facility as soon as possible FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank Regular maintenance or replacement is not needed WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions WARNING Do not overfill the fuel tank The pressure in an overfilled tank may caus...

Page 356: ...lso be harmful if absorbed through the skin If fuel is splashed on the skin and or clothing promptly remove contaminated clothing and wash skin thoroughly with soap and water Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation Be particularly careful if you are taking Antabuse or other forms of disulfiram for the treatment of alcoholism Breathing gasoline vapors or ...

Page 357: ...an ungrounded fuel container Place approved fuel container on the ground DO NOT fill a fuel container while it is in the vehicle including the cargo area Keep the fuel pump nozzle in contact with the fuel container while filling DO NOT use a device that would hold the fuel pump handle in the fill position Easy Fuel no cap fuel system Your fuel tank is equipped with an Easy Fuel no cap fuel filler ...

Page 358: ... Insert either the fuel fill nozzle or the fuel fill funnel see Refilling with a portable fuel container for funnel location provided with the vehicle several times to dislodge any debris and or allow the inlet to close properly If this action corrects the problem the check fuel fill inlet lamp or CHECK FUEL FILL INLET message may not reset immediately It may take several driving cycles for the ch...

Page 359: ...th an octane rating of 91 or higher is recommended The performance gained by using premium fuel will be most noticeable in hot weather or in severe duty applications such as towing a trailer Some stations offer fuels posted as Regular with an octane rating below 87 particularly in high altitude areas Fuels with octane levels below 87 are not recommended for either engine Do not be concerned if you...

Page 360: ...components If you have run out of fuel You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine With keyless ignition just start the engine Crank time will be longer than usual Normally adding 1 gallon 3 8L of fuel is enough to restart the engine If the vehicle is out of fuel and on a steep grade more than...

Page 361: ... rear lower edge of the spare tire compartment 2 Slowly insert the funnel into the Easy Fuel system 3 Fill the vehicle with fuel from the portable fuel container 4 When done clean the funnel or properly dispose of it Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel Do not use aftermarket funnels they will not work with the Easy Fuel system and can d...

Page 362: ...s the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range When refueling your vehicle after the fuel gauge indicates empty you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in ...

Page 363: ...Driving style good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy Habits Smooth moderate operation can yield up to 10 savings in fuel Steady speeds without stopping will usually give the best fuel economy Idling for long periods of time greater than one minute may waste fuel Anticipate st...

Page 364: ...avily loading a vehicle or towing a trailer may reduce fuel economy at any speed Carrying unnecessary weight may reduce fuel economy approximately 1 mpg 0 4 km L is lost for every 400 lb 180 kg of weight carried Adding certain accessories to your vehicle for example bug deflectors rollbars light bars running boards ski racks may reduce fuel economy Using fuel blended with alcohol may lower fuel ec...

Page 365: ...or maintenance replacements or for service of components affecting emission control such non Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability WARNING Do not park idle or drive your vehicle in dry grass or other dry ground cover The emission system heats up the engine compartment and exhaust system which can start a fire Illumination of the service e...

Page 366: ...indicator to illuminate Examples are 1 The vehicle has run out of fuel the engine may misfire or run poorly 2 Poor fuel quality or water in the fuel the engine may misfire or run poorly 3 The fuel fill inlet may not have been properly closed See Easy Fuel no cap fuel system in this chapter 4 Driving through deep water the electrical system may be wet These temporary malfunctions can be corrected b...

Page 367: ...r I M testing turn the ignition key to the on position for 15 seconds without cranking the engine If the service engine soon indicator blinks eight times it means that the vehicle is not ready for I M testing if the service engine soon indicator stays on solid it means that the vehicle is ready for I M testing The OBD II system is designed to check the emission control system during normal driving...

Page 368: ...luid in small amounts continuously checking the level until it reaches the range between the MIN and MAX lines Be sure to put the cap back on the reservoir Refer to Maintenance product specifications and capacities in this chapter for the proper fluid type BRAKE FLUID The fluid level will drop slowly as the brakes wear and will rise when the brake components are replaced Fluid levels between the M...

Page 369: ...longer WARNING The dipstick cap and surrounding components may be hot gloves are recommended 1 Drive the vehicle 20 miles 30 km or until it reaches normal operating temperature 2 Park the vehicle on a level surface and engage the parking brake 3 With the parking brake engaged and your foot on the brake pedal start the engine and move the gearshift lever through all of the gear ranges Allow a minim...

Page 370: ...Loosen the clamp holding the air filter assembly to the rubber hose 1 F Remove the harness retaining clip by pulling up 3 Do not disconnect the sensor 4 G Without disconnecting the sensor 4 pull the air filter assembly up to disconnect the air filter assembly from the seated grommets located underneath the air filter assembly 1 4 3 2 Maintenance and Specifications 370 2011 Flex 471 Owners Guide 1s...

Page 371: ...ld be in the designated areas for normal operating temperature Low fluid level If the fluid level is below the MIN range of the dipstick add fluid to reach the hash mark level Note If the fluid level is below the MIN level do not drive the vehicle An underfill condition may cause shift and or engagement concerns and or possible damage Correct fluid level The transmission fluid should be checked at...

Page 372: ...nsmission fluid levels Before adding any fluid make sure the correct type is used The type of fluid used is normally indicated on the dipstick and also in the Maintenance product specifications and capacities section in this chapter Use of a non approved automatic transmission fluid may cause internal transmission component damage If necessary add fluid in 1 2 pint 250 ml increments through the fi...

Page 373: ...stall the harness retaining clip into the front of the air filter assembly AIR FILTER Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element When changing the air filter element use only the air filter element listed Refer to Motorcraft威 part numbers in this chapter WARNING To reduce the risk of vehicle damage and or personal burn injuries do n...

Page 374: ... the air filter housing 4 Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing 5 Install a new air filter element Be careful not to crimp the filter element edges between the air filter housing and cover This could cause filter damage and allow unfiltered air to enter the engine if not properly seated Maintenance and Specifications 374 2011 Flex 471 O...

Page 375: ...ilure unless specific precautions are taken to preserve the components General Store all vehicles in a dry ventilated place Protect from sunlight if possible If vehicles are stored outside they require regular maintenance to protect against rust and damage Body Wash vehicle thoroughly to remove dirt grease oil tar or mud from exterior surfaces rear wheel housing and underside of front fenders See ...

Page 376: ...l system whenever actual or expected storage periods exceed 30 days Follow the instructions on the additive label The vehicle should then be operated at idle speed to circulate the additive throughout the fuel system Cooling system Protect against freezing temperatures When removing vehicle from storage check coolant fluid level Confirm there are no cooling system leaks and fluid is at the recomme...

Page 377: ... remove rust build up Check fluid levels including coolant oil and gas to make sure there are no leaks and fluids are at recommended levels If the battery was removed clean the battery cable ends and inspect If you have any concerns or issues contact your authorized dealer MOTORCRAFT PART NUMBERS Component 3 5L V6 Engine 3 5L V6 EcoBoost Engine Engine air filter element FA 1884 FA 1884 Battery BXT...

Page 378: ... or XL 5 or equivalent ESA M1C93 B Lock cylinders Motorcraft威 Penetrating and Lock Lubricant XL 1 None Automatic transmission fluid 6F50 10 9 quarts 10 3L 1 Motorcraft威 MERCON威 LV ATF 2 XT 10 QLV MERCON威 LV Automatic transmission fluid 6F55 11 6 quarts 11 0L 1 Rear differential fluid AWD 2 4 pints 1 15L Motorcraft威 SAE 80W 90 Premium Rear Axle Lubricant XY 80W90 QL WSP M2C197 A Power Transfer Unit...

Page 379: ...20 QFS US CXO 5W20 LSP12 Canada CXO 5W20 LFS12 Canada WSS M2C930 A and API Certification Mark Engine oil 3 5L V6 EcoBoost engine 5 5 quarts 5 2L Motorcraft威 SAE 5W 30 Premium Synthetic Blend Motor Oil US Motorcraft威 SAE 5W 30 Full Synthetic Motor Oil US Motorcraft威 SAE 5W 30 Super Premium Motor Oil Canada Motorcraft威 SAE 5W 30 Synthetic Motor Oil Canada 4 XO 5W30 QSP US XO 5W30 QFS US CXO 5W30 LSP...

Page 380: ... capacity Actual amount may vary during fluid changes 2 Automatic transmissions that require MERCON威 LV should only use MERCON威 LV fluid Refer to scheduled maintenance information to determine the correct service interval Use of any fluid other than the recommended fluid may cause transmission damage 3 Add the coolant type originally equipped in your vehicle 4 Use of synthetic or synthetic blend m...

Page 381: ...052 0 056 inch 1 32 1 42 mm 0 033 0 037 inch 84 94 mm Ignition system Coil on plug Coil on plug Compression ratio 10 3 1 10 0 1 Engine drivebelt routing 3 5L V6 engine 1 Short drivebelt is on first pulley groove closest to engine not applicable to vehicles with electric power assisted steering 2 Long drivebelt is on second pulley groove farthest from engine Maintenance and Specifications 381 2011 ...

Page 382: ...ty Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located The Safety Compliance Certification Label is located on the structure B Pillar by the trailing edge of the driver s door or the edge of the driver s door Maintenance and Specifications 382 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 383: ...e Vehicle Identification Number VIN contains the following information 1 World manufacturer identifier 2 Brake system Gross Vehicle Weight Rating GVWR Restraint Devices and their location 3 Make vehicle line series body type 4 Engine type 5 Check digit 6 Model year 7 Assembly plant 8 Production sequence number XXXXXXXXXXXXXXXXX Maintenance and Specifications 383 2011 Flex 471 Owners Guide 1st Prin...

Page 384: ...iance Certification Label The following table tells you which transmission each code represents Description Code 6F50 6 Speed Automatic Transmission J 6F55 6 Speed Automatic Transmission with EcoBoost G Maintenance and Specifications 384 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 385: ...cessories will be warranted for whichever provides you the greatest benefit 12 months or 12 000 miles 20 000 km whichever occurs first or the remainder of your new vehicle limited warranty Contact your dealer for details and a copy of the warranty The following is a list of several Ford Custom Accessories Not all accessories are available for all models For a complete listing of the accessories th...

Page 386: ...e or of the front or rear axle GVWR or GAWR as indicated on the Safety Compliance Certification label Consult your authorized dealer for specific weight information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems such as two way radios telephones and theft alarms that are equipped with radio transmitt...

Page 387: ...only extended service plan authorized and backed by Ford Motor Company That means you get Reliable quality service anywhere you go Factory trained technicians Genuine Ford and Motorcraft威 Parts Rental car reimbursement If your vehicle is kept overnight for covered repairs you are eligible for rental car coverage including Bumper to Bumper warranty repairs or manufacturer s recalls Transferable cov...

Page 388: ...nce It covers regular checkups routine inspections preventive care and replacement of items that require periodic attention for normal wear Wiper blades Brake pads and linings Spark plugs except California Shock absorbers Clutch disc Belts and hoses Contact your selling Ford Lincoln or Mercury dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and ...

Page 389: ...Ford Extended Service Plan 389 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 390: ...ompany dealership There are several Ford ESP plans available in various time distance and deductible combinations Each plan is tailored to fit your own driving needs including reimbursement for towing and rental When you purchase Ford ESP you receive peace of mind protection throughout Canada and the United States provided by a network of Ford Motor Company dealers For more information visit your ...

Page 391: ...nt Maintenance is an investment that will pay dividends in the form of improved reliability durability and resale value To ensure the proper performance of your vehicle and its emission control systems it is imperative that scheduled maintenance be completed at the designated intervals For your convenience your vehicle is equipped with a message center which determines the proper oil change servic...

Page 392: ...nsult your Warranty Guide for complete warranty information Non Ford approved chemicals or additives are not required for factory recommended maintenance In fact Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application Oil fluids and flushing In many cases fluid discoloration is a normal operating characteristic an...

Page 393: ...y a nationwide 12 months 12 000 mile 20 000 km parts and labor limited warranty Your dealer can give you details Value shopping for your vehicle s maintenance needs Your dealership recognizes the competitive landscape of maintenance and light repair automotive services With factory trained technicians and one stop service from routine maintenance like oil changes and tire rotations to repairs like...

Page 394: ... Check every month Check function of all interior and exterior lights Check tires for wear and correct air pressure including spare tire Check windshield washer fluid level Check engine oil level Check every six months Check lap shoulder belts and seat latches for wear and function Check parking brake for proper operation Check safety warning lamps brake ABS airbag safety belt for operation Check ...

Page 395: ...mission if equipped with an underhood dipstick power steering if equipped and window washer Inspect tires for wear and check air pressure including spare Check exhaust system for leaks damage loose parts and foreign material Check battery performance Check operation of horn exterior lamps turn signals and hazard warning lights Check radiator coolers heater and air conditioning hoses Inspect windsh...

Page 396: ...Scheduled Maintenance Guide 396 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 397: ...e oil change service needs to be completed within two weeks or 500 miles 800 km after the OIL CHANGE REQUIRED message is displayed Your oil change service interval can be up to one year or 10 000 miles 16 000 km Reset your Intelligent Oil Life Monitor after each engine oil and filter change refer to the Instrument Cluster chapter If your message center is prematurely reset or becomes inoperative y...

Page 398: ...s and parking brake Inspect engine cooling system for strength and hoses Inspect exhaust system and heat shields Inspect half shaft boots if equipped Inspect steering linkage ball joints suspension tie rod ends driveshaft and U joints lubricate if equipped with grease fittings Inspect cabin air filter if equipped Oil change service intervals should be completed as indicated by the instrument clust...

Page 399: ...nd parking brake Inspect engine cooling system for strength and hoses Inspect exhaust system and heat shields Inspect half shaft boots if equipped Inspect steering linkage ball joints suspension tie rod ends driveshaft and U joints lubricate if equipped with grease fittings Inspect cabin air filter if equipped Oil change service intervals should be completed as indicated by the instrument cluster ...

Page 400: ...miles 48 000 km Replace climate controlled seat filter if equipped Replace engine air filter Every 100 000 miles 160 000 km Change engine coolant1 Replace spark plugs Inspect accessory drive belt s 2 Every 150 000 miles 240 000 km Change automatic transmission fluid and filter filter not required on 6F35 6F50 DPS6 and AWF 21 transmissions consult dealer for requirements Change manual transmission ...

Page 401: ...DE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance Guide 401 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 402: ...ATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance Guide 402 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 403: ...ATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance Guide 403 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 404: ...e axle maintenance items under Exceptions Every 30 000 miles 48 000 km Change automatic transmission fluid not required on 6R80 transmission Every 60 000 miles 96 000 km Change manual transmission fluid Perform the services noted in the preceding table at the specified time mileage km period either within 3 000 miles 5 000 km of the OIL CHANGE REQUIRED message appearing in the message center or wh...

Page 405: ...very 60 000 miles 96 000 km Replace spark plugs Engine hour meter installation is recommended for these operating conditions Perform the services noted in the preceding table at the specified time mileage km period either within 3 000 miles 5 000 km of the OIL CHANGE REQUIRED message appearing in the message center or when the time mileage km reading indicates service is due Example 1 The OIL CHAN...

Page 406: ...e engine oil and replace oil filter Every 30 000 miles 48 000 km Change automatic transmission fluid not required on Fiesta or vehicles equipped with a 6R80 transmission Every 50 000 miles 80 000 km Change manual transmission fluid Reset your Intelligent Oil Life Monitor after each engine oil and filter change refer to the Instrument Cluster chapter Exclusive use of E85 Flex Fuel Vehicles only Eve...

Page 407: ... CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance Guide 407 2011 Flex 471 Owners Guide 1st Printing USA fu...

Page 408: ...ATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance Guide 408 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 409: ...n WSL M2C192 A part number FITZ 19580 B or equivalent Add four ounces 118 mL of friction modifier XL 3 EST M2C118 A or equivalent for complete refill of Traction Lok rear axles The axle lubricant should be changed anytime the axle has been submerged in water California fuel filter replacement If vehicle is registered in California the California Air Resources Board has determined that the failure ...

Page 410: ...lant 6 years or 100 000 miles 160 000 km change coolant whichever comes first After initial change change coolant every 3 years or 50 000 miles 80 000 km Scheduled Maintenance Guide 410 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 411: ...DE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE Scheduled Maintenance Guide 411 2011 Flex 471 Owners Guide 1st Printing USA fus ...

Page 412: ...stem see Radio 28 Automatic transaxle fluid refill capacities 378 fluid specification 378 Automatic transmission driving an automatic overdrive 267 269 fluid adding 369 fluid checking 369 Selectshift SST 271 Auxiliary input jack Line in 37 B Battery 346 acid treating emergencies 346 jumping a disabled battery 315 maintenance free 346 replacement specifications 377 servicing 346 Belt Minder威 175 Bo...

Page 413: ...er 97 Cruise control see Speed control 104 Customer Assistance 288 Ford Extended Service Plan 387 390 Getting assistance outside the U S and Canada 324 Getting roadside assistance 288 Getting the service you need 320 Ordering additional owner s literature 325 Utilizing the Mediation Arbitration Program 323 D Daytime running lamps see Lamps 83 Defrost rear window and rearview mirrors 74 windshield ...

Page 414: ...sing the right fuel 359 detergent in fuel 360 filler funnel 360 filling your vehicle with fuel 355 357 362 filter specifications 355 377 fuel pump shut off 289 improving fuel economy 362 octane rating 359 381 quality 359 running out of fuel 314 360 safety information relating to automotive fuels 355 Fuses 290 G Garage door opener 108 Gas cap see Fuel cap 357 Gas mileage see Fuel economy 362 Gauges...

Page 415: ...eadlamps flash to pass 83 instrument panel dimming 83 interior lamps 85 88 replacing bulbs 88 LATCH anchors 203 Liftgate 112 113 131 Lights warning and indicator 12 anti lock brakes ABS 256 Load limits 237 Locks autolock 124 childproof 128 doors 124 Lubricant specifications 378 Lug nuts 313 Lumbar support seats 147 149 M Message center 18 english metric button 22 system check button 22 warning mes...

Page 416: ...rigerator 97 Relays 290 Remote entry system 129 130 illuminated entry 134 locking unlocking doors 130 131 opening the trunk 131 panic alarm 131 replacement additional transmitters 134 replacing the batteries 133 Reverse sensing system 272 Roadside assistance 288 Roof rack 117 S Safety belts see Safety restraints 165 169 171 173 174 Safety Canopy 189 191 Safety defects reporting 326 Safety restrain...

Page 417: ... starting 315 Steering wheel controls 106 tilting 92 Stereo 6 CD in dash 28 CD MP3 28 SYNC威 67 T Temporary mobility kit 305 Third row power fold seat 163 Tilt steering wheel 92 Tire Pressure Monitoring System TPMS Tires Wheels and Loading 231 Tires 216 217 298 alignment 224 care 220 changing 298 300 301 checking the pressure 220 inflating 218 label 230 replacing 222 rotating 224 safety practices 2...

Page 418: ...e loading 237 Ventilating your vehicle 253 W Warning lights see Lights 12 Washer fluid 340 Water Driving through 287 Windows power 100 rear wiper washer 92 Windshield washer fluid and wipers 91 checking and adding fluid 340 liftgate reservoir 340 replacing wiper blades 341 Wrecker towing 318 Index 418 2011 Flex 471 Owners Guide 1st Printing USA fus ...

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