Follett Symphony 25HI400A Installation, Operation And Service Manual Download Page 1

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Ice and Water Dispensers

25CI400A/W, 25HI400A, 50CI400A/W, 50HI400A

Installation, Operation and Service Manual

Following installation, please forward this manual

to the appropriate operations person.

Order parts online
www.follettice.com

25/50HI400A-S Wall Mount Dispenser

with SensorSAFE Dispensing

25/50CI400A/W-L Countertop Dispenser

with Lever Dispensing

25/50CI400A/W-S Countertop Dispenser

with SensorSAFE™ Dispensing

25/50HI400A-SI Wall Mount

Ice-only Dispenser with

SensorSAFE Dispensing

25/50CI400A/W-LI Countertop Ice-only

Dispenser with Lever Dispensing

25/50CI400A/W-SI Countertop

Ice-only Dispenser with

SensorSAFE™ Dispensing

00187153R07

801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com

Summary of Contents for Symphony 25HI400A

Page 1: ...ith SensorSAFE Dispensing 25 50CI400A W L Countertop Dispenser with Lever Dispensing 25 50CI400A W S Countertop Dispenser with SensorSAFE Dispensing 25 50HI400A SI Wall Mount Ice only Dispenser with S...

Page 2: ...ctrical systems 20 Electrical component locations 20 Wiring diagram lever dispense model 21 Wiring diagram SensorSAFE model 22 Icemaker operational and diagnostic sequences 23 Circuitry notes 23 Norma...

Page 3: ...ensing equipment Following is an explanation of the different model numbers IMPORTANT Only qualified technicians should attempt to service or maintain this ice and water dispenser No service or mainte...

Page 4: ...5 362mm 25HI400A W 36 5 927mm 50HI400A W 40 5 1029mm 21 5 546mm 24 5 622mm 14 25 362mm 17 432mm 3 4 FPT drain 3 8 FPT condenser outlet water cooled only 3 8 FPT condenser inlet water cooled only 3 8 w...

Page 5: ...s 25 50HI400A Dispenser drain All 3 4 FNPT Air cooled 3 4 FNPT Water inlet All 3 8 FNPT All 1 2 FNPT Condenser inlet Water cooled 3 8 FNPT N A Condenser outlet Water cooled 3 8 FNPT N A Note Water shu...

Page 6: ...ctions to ensure proper operation Provide clearances noted in clearances table on page 5 Countertop models provide the option of taking utilities out bottom or back of dispenser Wall mount model utili...

Page 7: ...ondenser outlet line to the dispenser drain line 19 Turn on water supply and check for leaks 20 Clean and sanitize dispenser and ice machine before putting into service 21 Turn power on and allow icem...

Page 8: ...2 FNPT water supply Installing wall mount dispensers WARNING Wall mount dispensers are intended to be mounted above a sink eliminating the need for a drain pan Before beginning installation verify th...

Page 9: ...ter supply and water inlet fitting Fig 10 1 8 Using supplied 3 4 drain tubing and barbed fittings connect 3 4 barbed drain elbow fitting on dispenser to 3 4 FNPT drain Fig 10 2 9 Route power cord thro...

Page 10: ...h to ON position 18 As unit starts to make ice continue to pour sanitizing solution into reservoir maintaining level just below reservoir overflow 19 Continue to make ice with sanitizing solution for...

Page 11: ...pply valve and replace reservoir cover Restore power to icemaker and ensure compressor switch is in ON position Make ice for at least 15 minutes to flush any remaining solution from system Discard thi...

Page 12: ...ed to ensure peak performance and delivery of clean sanitary ice The following cleaning procedures should be performed at least as frequently as recommended and more often if environmental conditions...

Page 13: ...t running When the icemaker is running a layer of ice forms on the interior surface of the evaporator This ice is continuously removed by a slowly rotating 12 RPM auger The auger carries the ice upwar...

Page 14: ...tion 1 Remove all ice from storage area of dispenser 2 Remove center thumb nut from dispense wheel 3 Remove thumb nuts holding baffle inside bin and remove baffle 4 Tilt rear of wheel up and lift off...

Page 15: ...19 3 4 Close main water shut off valve Fig 19 1 5 Disconnect water line to float valve Fig 19 2 6 Disconnect water line to solenoid Fig 19 3 7 Remove screws securing bottom of icemaker electrical box...

Page 16: ...rs Fig 22 3 12 Slide icemaker electrical box up and off unit Fig 22 4 Fig 23 Air cooled only 23 2 23 1 13 Use hooks on icemaker electrical box to hang box on front of condenser Fig 23 1 14 Remove icem...

Page 17: ...ig 24 1 14 Remove icemaker from dispenser Fig 24 2 Fig 25 All models TOP Electrical box must be in UP position before supplying power Start relay is gravity sensitive and MUST be in UP position Failur...

Page 18: ...replaced reinstall compression nozzle on new evaporator Fig 27 27 1 Fig 28 Evaporator disassembly Note The upper bearing lower bearing and auger assemblies must be replaced as assemblies The bottom a...

Page 19: ...plate to base of icemaker and lift gearbox and motor clear of icemaker 4 Remove machine screws holding mounting plate to motor 5 Install new motor in reverse order Fan removal Fig 29 29 2 29 1 1 Remo...

Page 20: ...ssembly Electrical systems To reduce risk of shock disconnect power before servicing WARNING TOP Electrical box must be in UP position before supplying power Start relay is gravity sensitive and MUST...

Page 21: ...NSER FAN BISON GEAR MOTOR NOTES 1 HIGH PRESSURE SAFETY SWITCH OPENS 425psi CLOSES 297psi SNAP SWITCH 2 COMPRESSOR START RELAY IS GRAVITY SENSITIVE SEE LABEL ON RELAY FOR PROPER ORIENTATION GROUND SCRE...

Page 22: ...WITCH OPENS 425psi CLOSES 297psi SNAP SWITCH 2 COMPRESSOR START RELAY IS GRAVITY SENSITIVE SEE LABEL ON RELAY FOR PROPER ORIENTATION GROUND SCREW ICE MACHINE PCB WHT WHT WHT BLK BLK BLK RED ORG BLK WH...

Page 23: ...components being serviced are energized High pressure cutout opens at 425 PSO and closes at 287 PSI auto reset Compressor switch should read open in ON position Compressor start relay is position sen...

Page 24: ...OR T O L GEAR MOTOR RED START RUN RUN START START CAP WHITE BISON GEARMOTOR LINIX GEARMOTOR OR Normal operation Stage 2 The water sensor verifies water in the float The Water OK LED WTR comes on At th...

Page 25: ...4 2 3 YELLOW GEAR MOTOR T O L GEAR MOTOR RED START RUN RUN START START CAP BISON GEARMOTOR LINIX GEARMOTOR OR Normal operation Stage 4 Once the ice level control opens the B E LED goes out After a 10...

Page 26: ...ELLOW GEAR MOTOR T O L GEAR MOTOR RED START RUN RUN START START CAP WHITE BISON GEARMOTOR LINIX GEARMOTOR OR Normal operation Stage 6 When the dwell time of 20 minutes has expired the B T LED goes off...

Page 27: ...WHITE BLACK BLUE RELAY START T O L BLACK 4 2 3 YELLOW GEAR MOTOR T O L GEAR MOTOR RED START RUN RUN START START CAP WHITE BISON GEARMOTOR LINIX GEARMOTOR OR Diagnostic sequence Stage 8 If the restart...

Page 28: ...P WHITE BISON GEARMOTOR LINIX GEARMOTOR OR Diagnostic sequence Stage 10 If the water level in the float reservoir drops to an unacceptable level the WTR LED goes out shutting the icemaker off Also the...

Page 29: ...9 Refrigeration cycle condenser filter dryer thermostatic expansion valve evaporator high side service port low side service port high pressure switch compressor high pressure vapor low pressure vapor...

Page 30: ...Minimum Maximum Fahrenheit 40 F 90 F Celsius 4 C 32 C 1 Ambient air temperature is measured at the air cooled condenser coil inlet 2 Ambient water temperature is measured in the icemaker float reserv...

Page 31: ...replace defective switch ON ON OFF Press clean switch on lower left side of electrical enclosure to return board to normal operation Place cup under drop zone in front of lens ON OFF OFF Troubleshoot...

Page 32: ...uality ice 1 Dirty air filter or condenser coil 2 Restricted air flow to condenser coil 3 Mineral coated evaporator 4 Improper exhaust air provisions 5 Faulty expansion valve 6 Low refrigerant charge...

Page 33: ...nstallation manual 5 Replace compressor Unit runs but not making ice System status compressor gearmotor fan motor running 1 Clogged or dirty air filter or condenser coil 2 Compressor not pumping 3 Low...

Page 34: ...t tube 25 series 8 00196048 Ice transport tube 50 series 8 00192963 Louver exhaust 9 502682 Drain pan 10 502683 Grille 11 00192831 Cover front 25 series 12 00192849 Cover front 50 series 12 00969204 C...

Page 35: ...ed includes 502418 5 00192864 Bracket chute includes fasteners 502057 6 00182808 Lever dispense 7 00192948 Chute and funnel ice 8 00184390 Chute water 9 502925 Elbow 3 8 10 00182832 Bracket water sole...

Page 36: ...cription Reference 500514 Thermostat 1 502209 Switch dispenser power 2 502209 Switch icemaker bin signal 2 00195818 Cord and socket female icemaker power 3 00195826 Cord and socket female bin signal 4...

Page 37: ...te water 9 502925 Elbow 3 8 10 00182832 Bracket water solenoid 11 502246 Fitting inlet 1 8 MPT x 1 4 comp 12 502262 Fitting outlet 1 8 MPT x 3 8 comp 13 502243 Solenoid valve water 120 V 60Hz 14 50184...

Page 38: ...Thermostat 1 502209 Switch dispenser power 2 502209 Switch icemaker bin signal 2 502242 Board SensorSAFE 3 501959 Standoff board 4 required 4 00195818 Cord and socket female icemaker power 5 00195826...

Page 39: ...z 1 501026 Washer thrust 2 501607 Fan blade wheel motor 4 00182246 Chain pitch 64 link Not shown 502692 Sprocket drive shaft 35T includes 500367 5 501019 Sprocket wheel motor 10T 6 501024 Bearing driv...

Page 40: ...iner 5 502925 Elbow 3 8 6 00184549 Drain tube hopper 7 00195958 Drain waste 8 00195966 Fitting water cooled condenser inlet 9 00195966 Fitting water cooled condenser outlet 10 00137315 Fitting icemake...

Page 41: ...g base 8 500744 Shield condensate 9 501080 Screw Allen 1 4 20 x 1 2 set of 4 10 502733 Mounting base evaporator includes 501063 11 502227 Bolt mounting base 12 502730 Gearbox motor assembly 13 0016404...

Page 42: ...42 25CI400A W 25HI400A 50CI400A W 50HI400A Air cooled icemakers 1 7 3 16 5 4 8 14 13 15 2 9 6 10 11 12...

Page 43: ...supply sold by foot Not shown 502078 Fitting plastic float valve includes sleeve stem Not shown 502726 Valve expansion thermal includes 502830 and 00106534 7 502732 High pressure cutout 8 00185421 Tu...

Page 44: ...44 25CI400A W 25HI400A 50CI400A W 50HI400A Water cooled icemakers 1 16 17 2 3 4 18 5 10 8 13 6 12 14 11 9 15 7...

Page 45: ...evaporator Not shown 00176149 Bracket water cooled condenser 6 502726 Valve expansion thermal includes 502830 and 00106534 7 00185421 Tubing with Agion evaporator drain 8 00106534 Jacket insulation TX...

Page 46: ...115V 60Hz 1 501588 Relay start compressor 115V 60Hz 2 502331 Board control circuit 115V 60Hz 3 502116 Water sensor Not shown 502392 Switch on off compressor 4 501959 Board stand off control 4 required...

Page 47: ...25CI400A W 25HI400A 50CI400A W 50HI400A 47...

Page 48: ...ce com Maestro SafeCLEAN SensorSAFE and Symphony are trademarks of Follett Corporation Chewblet is a registered trademark of Follett Corporation registered in the US Follett reserves the right to chan...

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