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400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding 
after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review 
the installation portion of this manual before beginning to install the unit. Our instructions are designed to help you 
achieve a trouble-free installation. Should you have any questions or require technical help at any time, please call our 
technical service group at (877) 612-5086 or +1 (610) 252-7301.

Note:

 To expedite assistance, all correspondence or communication MUST include the model number, serial number 

and complete and detailed explanation of the problem.

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is 
found, notify the shipper immediately and contact Follett Corporation so that we can help in the fi ling of a claim, if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide information 
about the type and capacity of Follett equipment. Following is an explanation of the different model numbers in the 
400 series.

 Important 

cautions

Moving parts. Do not operate with front cover removed.

Hot parts. Do not operate with cover removed.

To reduce risk of shock disconnect power before servicing.

Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution label 
on product and follow instructions carefully.

Ice is slippery. Maintain counters and fl oors around dispenser in a clean and ice-free condition.

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

!

MCC400ABT

S – RIDE
T – top-mount
M – Marine RIDE model

Configuration

V – Vision
B – Bin
H – Harmony

Application

Nugget ice machine
 

MCC – 220V 60Hz Maestro

 Ice machine

 

MCE – 230V 50Hz Maestro Ice machine

 

CR – 220V 60Hz - RIDE model installation, Symphony

 ice and water dispenser

 

ER – 230V 50Hz - RIDE model installation, Symphony ice and water dispenser

 

CD – 220V 60Hz - Replacement Ice machine, Symphony ice and water dispenser

 

ED – 230V 50Hz - Replacement Ice machine, Symphony ice and water dispenser

Flake icemaker
 

MFE – 230V 50Hz - Top installation, Follett ice storage bin

Ice Machine Series

400 – 400 lbs (181kg)/day, R404A

Ice machine capacity and refrigerant

A – air-cooled
W – water-cooled

Condenser type

Summary of Contents for C/ER400A/W

Page 1: ...24453R11 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 www follettice com Following installation please forward this manual to the appropriate operations person Installatio...

Page 2: ...2 400A W 220 V 60 Hz 230 V 50 Hz Ice Machines...

Page 3: ...ntilation Ice transport tube Start up Cleaning descaling and sanitizing Weekly Monthl Semi annually Service Ice machine operation Technical specifications Refrigeration system diagram C ET400A W wirin...

Page 4: ...mation about the type and capacity of Follett equipment Following is an explanation of the different model numbers in the 400 series Important cautions Moving parts Do not operate with front cover rem...

Page 5: ...vided 230 V 50 Hz 2 circuits required 5 0 MCC400A W used with CVU155N CVU300N ice machine and dispenser hard wiring Cord and plug connection provided for bin signal 220 V 60 Hz 2 circuits required 5 0...

Page 6: ...t 3m drain to be hard piped and insulated Separate drains for ice machine and condenser To prevent back flow do NOT connect drains Follett recommends a Follett water filter system be installed in the...

Page 7: ...earance between discharge and air intake grilles 48mm 1 875 57mm 2 25 213mm 8 375 121mm 4 75 327mm 12 875 Side view water cooled Front view water cooled Top back view air cooled top mount Side view ai...

Page 8: ...ntake grilles 17 00 432 mm 17 00 432 mm 18 875 480 mm 1 26 mm 12 9 328 mm 5 127 mm 12 7 323 mm 17 00 432 mm 18 875 480 mm 2 25 57 mm 8 375 213 mm 4 75 121 mm 12 875 327 mm Side View water cooled Front...

Page 9: ...with utility connections facing rear of bin 6 Make final plumbing and electrical connections 7 Working from inside bin storage area push end of transport tube without fasteners up through grommets in...

Page 10: ...off incoming water when raised After turning power on 1 Turn power to ice machine on and confirm that gearmotor compressor and fan motor start immediately 2 Check that ice begins to enter bin within...

Page 11: ...ice machine free of obstructions plumbing lines electric conduits 305mm 12 minimum clearance above ice machine for access to ice machine components 153mm 6 minimum clearance between exhaust side of i...

Page 12: ...s intended only to aid electrician or technician in understanding how equipment works Should local codes require a hard wired connection and or shielded wiring eliminate the cord and plug s and follow...

Page 13: ...rews provided 3 Position ice machine stand in desired location and adjust stand legs to proper height and level in both directions 4 Using holes in flanged legs as template mark floor for 12 anchoring...

Page 14: ...Connect drain and water lines 4 Connect electrical cords from ice machine to appropriate plug and connect to power supply 5 Remove pin from adjustable leg 6 Place hold down strap over leg block and s...

Page 15: ...ty panel 3 8 OD push in condenser inlet water cooled only 3 8 OD push in condenser drain water cooled only 3 8 OD push in ice machine water inlet bin signal cord connector to connect to dispenser bin...

Page 16: ...ct flush with back of counter opening 4 Install supplied grille on outside of counter opening Exhaust air all ice machines MCC400A W C ER400A W Provide 645 sq cm 100 sq in of counter opening for exhau...

Page 17: ...l 4 Install supplied insulation on entire length of tube 5 Run insulated tube without dips between ice machine and dispenser and secure in place 6 Cut insulation off tube where tube enters grommet 7 S...

Page 18: ...hermostat Front view VU300 Front view VU155 Bin thermostat capillary tube mounting Additional ice transport tube connection specifications for Vision series ice and beverage dispensers 1 Push one end...

Page 19: ...machine comes back on in approximately 20 minutes bin signal must be present Cleaning descaling and sanitizing Periodic cleaning descaling and sanitizing of Follett s ice machine system is required t...

Page 20: ...ice machine was running recently ensure that the evaporator is completely free of ice before proceeding 2 Disconnect power to ice machine 3 Remove any ice machine panels required to gain access to wat...

Page 21: ...properly then pinpoint the component within that system that is malfunctioning Determine what corrective action must be taken before making any adjustments or replacing any components The icemaking p...

Page 22: ...e bin C ET400A W have a slightly different circuitry A diagram for these ice machines is shown below The operational and diagnostic stages for these ice machines will be otherwise the same as the foll...

Page 23: ...th new RG Group 1 2 ton coil Note Data expressed in lbs hr and kg hr Inlet Water Temperature F C Ambient Air Temperature F C Inlet Water Temperature F C Ambient Air Temperature F C Air cooled ice mach...

Page 24: ...switch should read open in on position Compressor start relay is position sensitive See label on start relay for proper orientation Flashing water LED at any time indicates that water signal to board...

Page 25: ...WHITE WHITE BLUE BROWN GRN IN ELEC BOX GREEN YELLOW RED DRV FAN COMP POWER BLACK BLUE BLACK WHITE VIOLET VIOLET RED RED DISPENSER Normal operation Stage 3 After the initial high current draw drops off...

Page 26: ...N SIGNAL SWITCH COMPRESSOR SWITCH HIGH PRESSURE SAFETY SWITCH BLACK ORANGE FAN BLACK BLACK BLACK BLACK RED ORANGE BLACK BLACK WHITE WHITE BLUE BROWN GRN IN ELEC BOX GREEN YELLOW RED DRV FAN COMP POWER...

Page 27: ...VIOLET VIOLET RED RED DISPENSER Diagnostic sequence Stage 7 The 20 minute error LED 20M is on indicating that the control board has sensed an over torque condition above 2 5 AMPS on the gearmotor The...

Page 28: ...ACK BLACK BLACK BLACK RED ORANGE BLACK BLACK WHITE WHITE BLUE BROWN GRN IN ELEC BOX GREEN YELLOW RED DRV FAN COMP POWER BLACK BLUE BLACK WHITE VIOLET VIOLET RED RED DISPENSER Diagnostic sequence Stage...

Page 29: ...cian that water to ice machine has been lost The ice machine restarts at the end of the 20 minute time delay The flashing WTR LED can be cleared by pressing the reset button WHITE BLACK YELLOW WHITE 4...

Page 30: ...refrigeration servicing procedures will void the factory warranty Evacuation Evacuate the system to a level of 500 microns When the 500 micron level is reached shut down the vacuum pump Allow the sys...

Page 31: ...t shaft and shaft well 2 Install drain pan and evaporator mounting base 3 Fill gearmotor shaft well with food grade grease Fig 8 4 Install condensate shield and seat against gearmotor boss 5 Install b...

Page 32: ...tarting relay 4 Open motor winding 5 No power output from compressor output terminal on control board 1 Clean condenser coil and replace overload if necessary 2 Replace start capacitor 3 Replace relay...

Page 33: ...roken gearmotor output shaft or damaged gearbox 2 Check for defective water sensor water OK WTR LED remains on even when float empty or probe removed from water 3 Purge air from line 8 Compressor cycl...

Page 34: ...34 400A W 220 V 60 Hz 230 V 50 Hz Ice Machines Replacement parts Air cooled ice machines 9 1 7 6 8 10 11 16 13 14 15 17 3 5 12 4 2 Order parts online www follettice com...

Page 35: ...out 9 501966 Tubing evaporator drain 19 mm 3 4 ID x 26 mm 1 OD sold by the foot Not shown 502729 Mounting bracket gearbox 10 502832 Gearbox motor assembly 220 V 60 Hz 230 V 50 Hz 11 00980151 Tubing p...

Page 36: ...36 400A W 220 V 60 Hz 230 V 50 Hz Ice Machines Water cooled ice machines before serial number C57245 2 18 16 1 7 5 8 10 3 11 6 4 17 13 12 14 15 9 20 19 Order parts online www follettice com...

Page 37: ...Valve expansion thermal 7 502727 Drain pan evaporator 8 501966 Tubing evaporator drain 19 mm 3 4 ID x 26 mm 1 OD sold by foot Not shown 502832 Gearbox motor assembly 220 V 60 Hz 230 V 50 Hz 9 502729...

Page 38: ...38 400A W 220 V 60 Hz 230 V 50 Hz Ice Machines Water cooled ice machines after serial number C57244 15 16 1 7 5 8 10 3 11 6 4 14 12 9 17 13 16 Order parts online www follettice com...

Page 39: ...rator drain 19 mm 3 4 ID x 26 mm 1 OD sold by foot Not shown 502832 Gearbox motor assembly 220 V 60 Hz 230 V 50 Hz 9 502729 Mounting bracket gearbox 10 501191 Tubing plastic food grade 13mm 1 2 ID sol...

Page 40: ...r assembly 220 V 60 Hz 230 V 50 Hz 13 502729 Mounting base gearbox Not shown 502220 Compression nozzle with double drain 14 502221 Compression nozzle with single drain 15 502727 Drain pan evaporator 1...

Page 41: ...502899 Relay start compressor 220 V 60 Hz 2 502938 Board control circuit 220 V 60 Hz 230 V 50 Hz 3 502116 Water sensor Not shown 502209 Switch on off compressor 5 500514 Bin thermostat CT ET400A W ic...

Page 42: ...water filter cartridge primary carton of 6 00130211 Water pre filter cartridge pre filter single 00954305 Water pre filter cartridge pre filter carton of 12 Carbonless high capacity filter system 0105...

Page 43: ...nsers 501702 Control board adapter R404A to R12 502051 Cord and twist lock plug male ice machine bin signal 502052 Cord and twist lock plug male ice machine power 502333 Plug twist lock two lead male...

Page 44: ...free 877 612 5086 1 610 252 7301 www follettice com 230V 50Hz models only Maestro Harmony SafeCLEAN Symphony and Vision are trademarks of Follett Corporation Chewblet RIDE and Follett are registered...

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