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21
Troubleshooting
Error pattern
One possible cause
Measures
The Power LEDs is not
on.
The router has no power
supply.
Check the correct cabling
between router and power
supply.
Exchange the unit/power
supply.
WWAN continuous light
with short interruptions.
No SIM card inserted.
Enter SIM card.
PIN not correct.
Check the PIN.
Access data not correct.
Check the WAN settings.
LAN LEDs are not
on.
LAN connection cable is de-
fect or not inserted correctly.
Check the LAN connection
cable between router and PC
/ network device
(crossover / patch cable).
Password was entered
correctly but is displayed
as being wrong.
Pages were buffered by the
browser.
Deactivate or delete the
cache in the browser.
Contents of the input fields
was buffered by the browser.
Delete passwords and saved
formular data.
No information is
displayed in the status
indication.
PIN is missing.
Enter PIN and wait a few
minutes.
The automatic provider
identification
does not work.
SIM card locked
Enter PIN and restart detec-
tion
Certain sites of the web
interface are not dis-
played or replaced by #.
Radio module in bootloader
mode or damaged.
Restart the unit.
Contact to manufacturer.
Troubleshooting
