www.fmiproducts.com
125078-01B
36
technicAL Service
You may have further questions about
installation, operation, or troubleshooting.
If so, contact FMI PRODUCTS, LLC at
1-866-328-4537. When calling please have
your model and serial numbers of your
heater ready.
You can also visit our web site at
www.fmiproducts.com
.
rePLAceMent PArtS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at
1-866-328-4537.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
Service hintS
When Gas pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (pro
-
pane/LP units only)
You may feel your gas pressure is too low. If
so, contact your local gas supplier.
AcceSSOrieS
Purchase these accessories from your local
dealer. If they can not supply these accessories
call FMI PRODUCTS, LLC at 1-866-328-4537
for information. You can also write to the ad
-
dress listed on the back page of this manual.
Brick Perimeter Trim Kit
PBS36 - Red
VPBS36 - Ivory
PBS42 - Red
VPBS42 - Ivory
Magnetic attachment, Matching refractory
brick facing surround kit.
Propane/Natural Gas Conversion Kit
IMPORTANT: NOT to be used for High Altitude
(-HA) Models
PCD-36S - Propane/LP Gas Conversion Kit
NCD-36S - Natural Gas Conversion Kit
PCD-42S - Propane/LP Gas Conversion Kit
NCD-42S - Natural Gas Conversion Kit
