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23

107107

OWNER’S MANUAL

For more information, visit www.desatech.com

TROUBLESHOOTING

 WARNING: Turn off heater

and let cool before servicing.
Only a qualified service person
should service and repair
heater.

 CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment

shutoff valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply
6. ODS/pilot is clogged

7. Gas regulator setting is not correct

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged
7. Control valve damaged

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor to base

panel of log set. Nut is located behind
base panel

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace piezo ignitor
7. Replace piezo ignitor

1. Turn on gas supply or open equipment

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob. Re-

peat igniting operation until air is removed

5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and

Maintenance, page 22) or replace ODS/
pilot assembly

7. Replace gas control

1. Press in control knob fully
2. After ODS/pilot lights, keep control

knob pressed in 30 seconds

3. Fully open equipment shutoff valve
4. A) Contact local propane/LP gas company

B) Clean ODS/pilot (see Cleaning and
Maintenance,
 page 22) or replace ODS/
pilot assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace thermocouple
7. Replace control valve

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at ODS/pilot

When ignitor button is pressed, there is
spark at ODS/pilot but no ignition

ODS/pilot lights but flame goes out when
control knob is released

Note:

 For additional help, visit DESA

International’s technical service web site
at 

www.desatech.com

.

Note:

 All troubleshooting items are listed in

order of operation.

www.desatech.com

Continued

Summary of Contents for COMPACT HEAT MAJIC

Page 1: ...nt Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING Improperinstallation adjustment alteration service or maintenance can cause injury or property damage Refer to this manualforcorrectinstallationand operational procedures For as sistanceoradditionalinformation consult a qualified installer ser vice agency or the gas supplier WARNING Th...

Page 2: ...ation of soot follow the instructions in Cleaning and Main tenance page 22 10 Before using furniture polish wax car pet cleaner or similar products turn heater off If heated the vapors from these products may create a white pow der residue within burner box or on adjacent walls or furniture 11 This fireplace needs fresh air ventila tion to run properly This fireplace has an Oxygen Depletion Sensin...

Page 3: ...ll mounted ON OFF switch See Accessories page 28 SAFETY INFORMATION Continued 14 Do not use fireplace if any part has been under water Immediately call a quali fied service technician to inspect the room fireplace and to replace any part of the control system and any gas con trol which has been under water 15 Turn off and unplug fireplace and let cool before servicing Only a qualified service pers...

Page 4: ... packaging material and discard packaging Gently place log set on burner support see Figure 3 The log should fit flat against top of burner support and log locator tabs fit into the slots under the log Do not allow log to contact flame If flame contacts log soot will be created 5 Reattach screen by placing the notches in the screen frame over the shoulder screws and pushing down Log Screen Burner ...

Page 5: ...combustion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and ceilings exposed to the outside atmosphere have a con tinuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m2 or less with open ings gasketed or sealed and b weather stripping has b...

Page 6: ..._ Btu Hr Total ___________________ Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used ________________________ Btu Hr maximum the space can support ________________________ Btu Hr actual amount of Btu Hr used Example 51 200 Btu Hr maxim...

Page 7: ...ntilated Crawl Space To Crawl Space To Attic AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR Ventilation Air From Inside Building Thisfreshairwouldcomefromanadjoining unconfined space When ventilating to an adjoining unconfined space you must pro vide two permanent openings one within 12 of the ceiling and one within 12 of the floor on the wall connecting the two spaces see options 1 ...

Page 8: ...reas in windy or drafty areas CAUTION This fireplace cre ateswarmaircurrents Thesecur rents move heat to wall surfaces next to fireplace Installing fire place next to vinyl or cloth wall coverings or operating fireplace where impurities such as to bacco smoke aromatic candles cleaning fluids oil or kerosene lamps etc in the air exist may discolor walls IMPORTANT Vent freefireplacesaddmois ture to ...

Page 9: ...tc may be butted up next to the sides and top edge of the firebox Combus tible materials should never overlap the firebox front facing IMPORTANT Noncombustible materials such as brick tile etc may overlap the front facing but should never cover any neces sary openings like louvered slots WARNING Do not allow non combustible materials to cover any necessary openings like lou vered slots WARNING Use...

Page 10: ...Shoulder screws are located on fireplace cabinet see Figure 13 6 Align brass trim kit for flush fit around opening 7 Use two 3 wood screws provided and attach fireplace base to wooden base see Figure 13 Figure 13 Attaching Brass Trim to Fireplace Figure 14 Attaching Wood Base to Floor 1 3 4 Screw Wood Base 8 Remove brass trim kit and mantel Be careful not to damage wall or mantel 9 Place wood base...

Page 11: ... blower bracket assembly to the outer casing with 4 10 screws provided see Figure 17 6 Route the wire harness through the hole in left side of baffle Pull wire harness through lower opening on the side of the valve shield see Figure 17 7 Insert the 4 wire harness into one of the round holes in the rear of the valve cover shield and through the rectangular hole in the front of shield see Figure 17 ...

Page 12: ...ccessory Standard Installation Blower Bracket Assembly Screw Wire Harness Power Cord Plastic Wire Strap Wire Harness Switch Plate Switch Clamp Connector not included Blue Red Outlet Receptacle Not Supplied Figure 20 Wiring Diagram For Blower Accessory Built In Installation 1 Install a snap bushing found in hard ware kit into one of the holes found rear of valve cover shield The other hole is for a...

Page 13: ...ed or is installed wrong fireplace may not run properly Attaching Wood Base to Solid Floor For attaching base to solid floors concrete or masonry Note Floor anchors and mounting screws areinhardwarepackage Thehardwarepack age is provided with fireplace 1 Drill holes at marked locations using 5 16 drill bit For solid floors concrete or masonry drill at least 1 deep 2 Fold floor anchor as shown in F...

Page 14: ...llow accessibility from the fireplace The flexible gas supply line con nection to the equipment shutoff valve should be accessible 4 Apply pipe joint sealant lightly to male threads of gas connector attached to flexible gas line see Figure 26 Con nect flexible gas line to flexible gas line attached to gas valve of fireplace see Figure 26 5 Check all gas connections for leaks See Checking Gas Conne...

Page 15: ...WARNING Neveruseanopen flame to check for a leak Apply a mixture of liquid soap and water toalljoints Bubblesformingshow a leak Correct all leaks at once Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Fig ure 27 2 Pressurize supply piping system by ei ther using compressed air or opening propane LP supply tank valve 3 Check all joints from propane LP sup ...

Page 16: ...nstaller familiar with low voltage wiring procedures INSTALLATION Continued OPTIONAL WIRELESS HAND HELD REMOTE CONTROL ACCESSORIES GHRC Series GHRCTA Series Installing Receiver 1 Remove screws 2 Disconnect switch wires from the con trol valve 3 Remove switch plate see Figure 29 Discard switch plate after removing Save the screws 4 Locate the battery clip mounted on the back of the receiver see Fig...

Page 17: ...ct one terminal of 25 ft wire to bottom contact of switch see Figure34 2 Connect remaining wire terminal to the TH terminal on the control valve Make sure that wire terminals are in the positions on your unit as pictured in Figure 34 If wires are not crossed the thermostat will not work 3 Route the 25 ft wire to a convenient location to mount your wall switch no outside walls WARNING Do not connec...

Page 18: ... with the fireplace screen in place Make sure fire place screen is installed before running fireplace 1 STOP Read the safety information column 1 2 Make sure equipment shutoff valve is fully open 3 Set switch in OFF position WARNING Burner will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit 4 Press in and turn control knob clock wise t...

Page 19: ...uctions on page 16 of this manual NOTICE You must light the pilot before using the hand held re mote control unit See Lighting Instructions on page 18 1 After lighting let pilot flame burn for about one minute Turn control knob to ON position Adjust flame adjust ment knob anywhere between HI and LO Slide the selector switch to the REMOTE position Note The burner may light if hand held remote ON bu...

Page 20: ...ar the heater Do not keep the hand held remote control unit too close to the heater The thermostat on the hand held re mote control unit will heat up too quickly and turn the heater off 3 To turn the burner off press the AUTO ON OFF button until OFF lights The pilot will remain lit IMPORTANT To turn the pilot off manually turn the control knob on the heater to the OFF position OPERATING BLOWER Aut...

Page 21: ...ove the log Note When using the fireplace the first time the flame will be orange for approxi mately one hour until the log cures Ifburnerflamepatternisincorrect asshown in Figure 45 turn fireplace off see To Turn Off Gas to Appliance page 19 see Troubleshooting pages 23 through 25 Figure 44 Correct Burner Flame Pattern Figure45 IncorrectBurnerFlamePattern Top of Flame About One Inch Above Log TEC...

Page 22: ...r no greater than 30 PSI Your local computer store hard ware store or home center may carry com pressed air in a can You can use a vacuum cleaner in the blow position If using com pressed air in a can please follow the direc tions on the can If you don t follow direc tions on the can you could damage the pilot assembly 1 Shut off the unit including the pilot Allow the unit to cool for at least thi...

Page 23: ...lve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace piezo ignitor 7 Replace piezo ignitor 1 Turn on gas supply or open equipment shutoff valve 2 Turn control knob to PILOT posit...

Page 24: ... and Venti lation requirements page 5 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local pro pane LP gas company 3 Observe minimum installation clear ances see pages 8 through 10 4 Clean burner see Cleaning and Mainte nance page 22 or replace burner orifice 1 Turn heater off when using furniture polish wax ...

Page 25: ... Heater produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion IMPORTANT Operating heater where impurities in air exist may create odors Cleaning supplies paint paint remover cigarette smoke cements and glues new carpet or textiles etc cr...

Page 26: ...EM 26 107107 For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN FMH26PR 39 37 38 22 40 28 30 12 7 35 25 10 4 9 7 23 1 2 8 4 4 14 6 24 33 34 31 31 13 17 11 21 5 26 18 20 15 27 32 32 32 32 3 29 16 18 17 3 36 4 32 19 11 ...

Page 27: ...101006 02 Pilot Bracket 1 21 098249 01 Nut M5 2 22 103781 02 Gas Valve 1 23 102639 01 Baffle 1 24 101628 01 Flexible Connector 1 25 104305 01 Control Shield 1 26 103295 03CJ Screen Assembly 1 27 107153 01 Log Set Assembly Kit 1 28 104313 01 Right Hinge 1 29 104313 02 Left Hinge 1 30 M10908 2 Hinge Screws 4 31 103734 01 Burner Support 2 32 M11084 26 Hex Head 10 x 38 25 33 097809 02 Connector Male 1...

Page 28: ...A International s Sales Department at 1 800 458 2472 for referral information You can also write to the ad dress listed on the back page of this manual CABINET MANTEL WITH BUILT IN HEARTH BASE AND ROUNDED LEG STYLING Unfinished GM921U For use with fireplace A hardwood mantel and hearth base offers compact styling and completes the fireplace look Available in an unfinished hardwood ready to stain o...

Page 29: ...P or natural gas purchase date Usually we will ask you to return the defec tive part to the factory PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call DESA International s Parts De partment at 1 800 972 7879 for referral in formation WhencallingDESAInternational haveready model number of your fireplace the replacement part numb...

Page 30: ...cts caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective fireplace will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL ...

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