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116192-01

Rev. Q
08/10

WARRANTy

KEEP THIS WARRANTy

FMI PRODUCTS, LLC LIMITED WARRANTIES

New products

Standard Warranty:

 FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects 

in material and workmanship for a period of four (4) years from the date of first purchase from an authorized dealer 
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s 
warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date 
of first purchase.

Factory Reconditioned products

Limited Warranty:

 FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be 

free from defects in material and workmanship for 30 days from the date of first purchase from an authorized dealer 
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s 
warnings and instructions.

Terms Common to All Warranties

The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this 
warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only 
when installed by a qualified installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allow

-

ance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by 
FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI 
PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement 
parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs, 
unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of 
the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper 
installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty 
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all 
implied warranties, including warranties of merchantability and fitness for a particular purpose to four (4) years on 
new products and 30 days on factory reconditioned products from the date of first purchase. FMI PRODUCTS, LLC 
makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not 
be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential 
damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental 
or consequential damages, so the above limitation or exclusion may not apply to you. 
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 
For information about this warranty contact:

Model (located on product or identification tag)

 _____________________________

Serial No. (located on product or identification tag)

 __________________________

Date Purchased 

 __________________________

Keep receipt for warranty verification.

2701 S. Harbor Blvd.

Santa Ana, CA 92704

1-866-328-4537

www.fmiproducts.com

Summary of Contents for (C)TC36P series

Page 1: ...oline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and ser...

Page 2: ...uc tive harm IMPORTANT Read this owner s manualcarefullyandcompletely before trying to assemble op erate or service this log set Improper use of this log set can cause serious injury or death from burns fire explosion electrical shock and carbon monoxide poisoning DANGER Carbonmonoxide poisoning may lead to death This fireplace must be installed by a qualified certified or licensed service person ...

Page 3: ... accessory not approved for use with this fire place WARNING This appliance is only for use with the type of gasindicatedontheratingplate Thisapplianceisnotconvertible for use with other gases unless a certified kit is used Safety Continued WARNING Donotallowfans toblowdirectlyintothefireplace Avoidanydraftsthatalterburner flame patterns Due to high temperatures the appliance should be located out...

Page 4: ...s valve and pilot light before cleaning fireplace 6 Have venting system inspected annually by a qualified service person If needed have venting system cleaned or repaired See Cleaning and Maintenance page 30 7 Do not use any solid fuels wood coal paper cardboard etc in this fireplace Use only the gas type indicated on fire place nameplate 8 This appliance when installed must be electrically ground...

Page 5: ...to the outside of your home in several ways It may vent through the roof vertical or it may vent to an outside exterior wall hori zontal The vent pipe installation is very important to allow for proper operation You must follow the venting instructions very carefully for either vertical or horizontal applications This fireplace may be installed in any room of your house provided all local codes an...

Page 6: ...lls to prevent accidental blockage of venting system When using snow blowers do not direct snow towards vent termination area For horizontal installations above 2 000 feet it is recommended that a 12 extension pipe be added before starter elbow and a round horizontal termination be used see High Altitude Installation page 17 Pre Installation Preparation Continued Clearances Minimum clearances to c...

Page 7: ...learances for Corner Installation Figure 6 Clearances for Combustible Mantels Pre Installation Preparation Continued 36 1 8 41 1 4 21 Horizontal Vent 24 1 2 Vertical Vent A B E F G H D C Nailing Tabs 41 41 1 4 35 3 4 49 5 8 13 3 4 68 1 2 103 8 Nailing Tabs 15 Ref Mantel Depth Ref Mantel from Top of Louver Opening 1 14 A 16 2 12 B 14 3 10 C 12 4 8 D 10 5 6 E 8 6 4 F 6 7 2 G 4 ...

Page 8: ...in US if greater than 50 000 36 91 cm in Canada if greater than 100 000 K clearance to a mechanical air supply inlet In Canada 6 ft 1 83m minimum In US 3 ft 91 cm above if within 10 ft 3 m horizontally L clearance above paved side walk or a paved driveway located on public property 84 213 3 cm minimum M clearance under veranda porch deck 12 30 5 cm minimum N clearance above a roof shall extend a m...

Page 9: ...minations The venting system must terminate on the outside of the structure and can not be at tached to a chimney or flue system serving a separate solid fuel or gas burning appliance A direct vent appliance must have its own venting system DO NOT common vent this appliance These models are approved to be vented either horizontally through an outside wall or vertically through a roof or chase encl...

Page 10: ...d twist one section clockwise approximately one quarter turn until sections are fully locked see Figure 8 Note Horizontal runs of vent must be supported every three feet Use wall straps for this purpose Venting Installation Continued Figure 8 Vent Pipe Connections Female Locking Lugs Male Slots 3 Use a 45 elbow to connect venting sys tem to fireplace flue collar The elbow is designed to be twist l...

Page 11: ...bly in center of 11 1 2 square hole and attach to exte rior wall with wood screws provided see Figure 11 Siding standoff must sit flush against exterior fascia material 7 Connecting Vent Cap with Horizontal Vent Pipe Slide wall firestop over vent pipe before connecting horizontal run to vent cap see Figure 12 Figure 10 Installing Horizontal Vent Cap Noncombustible Exterior Wood Screw Figure 11 Ins...

Page 12: ...le pipe NOT FOR CORNER INSTALLATION Horizontal High Wind Square Termination Wall Firestop 45 Elbow Figure 14 Horizontal Termination Configuration for Square or Round Terminations 45 Elbow Wall Firestop Horizontal Round Termination Exterior Portion of Wall Firestop Round Termination Only Adjustable Pipe 12 Max Round Termination If installing this fireplace at altitudes of 4000 feet and above it is ...

Page 13: ...Corner Venting Not to Exceed H Limits Snorkel Termination 12 Min Snorkel Termination Wall Firestop 90 Elbow 45 Elbow Figure 16 Snorkel Termination Configurations for Below Ground Installation Snorkel Termination Adequate Drainage 12 Min 12 Min SNORKEL TERMINATION INSTALLATION Recommended Applications Installations requiring a vertical rise on building exterior Any installation using snorkel termin...

Page 14: ... for a horizontal sys tem using two 90 elbows Figure 18 Horizontal Termination Configuration for Venting Using Two 90 Elbows with Termination at 90 with Fireplace 45 Elbow Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H1 Horizontal H2 5 min 2 max 6 max 6 min 4 max 12 max 7 min 6 max 18 max 8 min 8 max 20 max 20 max 8 max 20 max Venting with Two 90 Elbows Vertical V Horizontal H1 H...

Page 15: ...a above ceiling is an insulated ceiling or an attic nail firestop from top side This prevents loose insula tion from falling into required clearance space If area above ceiling is a living space install firestop below framed hole Firestop should be installed with no less than three nails per side see Figure 20 2 Assemble desired lengths of pipe and elbows necessary to reach from fireplace flue up ...

Page 16: ...High Wind Termination Shown 45 Elbow similar factors may cause poor draft or down drafting in high winds Increasing the vent height may solve this problem 7 Twist lock vent cap onto last section of vent pipe Note If vent pipe passes through any occu pied areas above first floor including storage spaces and closets you must enclose pipe You may frame and sheetrock enclosure with standard constructi...

Page 17: ...replaces are equipped with parts specific for higher altitudes When installing a non high altitude fireplace at an elevation above 2000 feet you may need to decrease the input rating by changing the Note Install restrictor into inner collar of fireplace as shown Venting with Two 90 Elbows Vertical V1 Horizontal H 5 min 6 max 6 min 12 max 7 min 18 max 8 min 20 max Note Install restrictor into inner...

Page 18: ...lar Roof Flashing 0 12 6 12 26 Screws VKC 58 Corner Vent Kit Galvanized Includes 45 Elbow 7 12 Adjustable Pipe Wall Firestop Horizontal Termination 6 Pipe 90 Elbow 18 Screws HHTK 58 High Wind Round Horizontal Termination Kit Includes Round Termination Wall Firestop 45 Elbow HHT 58 High Wind Round Horizontal Termination Kit Galvanized HTS 58 Horizontal Square Termination Galvanized HTKS 58 Horizont...

Page 19: ...ted upward Blower will fit inside back opening and be held in position against back wall by magnets see Figure 26 4 Be certain that all wire terminals are securely attached to terminals on blower motor and that screw retaining green ground wire is tight Blower Location Side View Figure 26 Blower Model BK Magnetic Strips Exhaust Port Screw Green Ground Wire Spade Terminals Lower Firebox Cavity 5 Mo...

Page 20: ...er cord outer insulation sleeve may have to be stripped slightly to allow enough wire length to reach and make all connec tions DO NOT trim excessive length away Enable just enough to make all connections securely 3 Place blower against lower rear wall of firebox outer wrapper with exhaust port di rected upward and thermodisc positioned up near fireplace bottom Thermodisc must be oriented near fir...

Page 21: ...hermostat Controlled Models Blue Variable Fan Switch Fan Switch N O Green White On 110 115 V A C Blower Motor Black Off 1 2 Black Installing Gas Piping to Fireplace Location WARNING A qualified service person must connect fireplace to gas supply Follow all local codes CAUTION For propane LP units never connect fireplace directly to the propane LPsupply This heater requires an external regulator no...

Page 22: ... you install a sediment trap drip leg in supply line as shown in Figure 32 Locate sediment trap drip leg where it is within reach for cleaning Install in piping sys tem between fuel supply and fireplace Locate sediment trap drip leg where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into fireplace gas controls If sedi ment trap d...

Page 23: ... gas fireplace or opening main gas valve located on or near gas meter for natural gas fireplace or using compressed air 4 Check all joints of gas supply piping sys tem Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak Correct all leaks at once 5 Reconnect fireplace and equipment shutoff valve to gas supply Check recon nected fittings for leaks Test Pressures Equal T...

Page 24: ...rner system to a con venient location to mount your switch 3 Connect one bare wire end to each termi nal of the GWMS2 wall switch 4 Install wall switch and cover into wall Fireplace Installation Continued Figure 37 Connecting Wall Switch to Control Valve To Wall Switch Accessory Installing Optional Wireless hand held REMOTE CONTROL TRC AND MRC Series NOTICE Use only alkaline bat teries not include...

Page 25: ...bly TCC36 Series Push magnetic door latch out to the open position Position screen door tabs with slot openings in upper face frame Swing door screen assembly in towards the bottom face Press in on the bottom of door screen until magnetic door latch is pushed in Removing Glass Door If replacement of glass is necessary entire assembly glass and frame must be replaced If glass is broken wear gloves ...

Page 26: ...e 42 This will create the glowing ember appearance as flame touches ember ma terial Do not block air slots by using too much ember material in one area Place small pieces of ember material to cover pilot ports It is not necessary to use all of the ember material provided 2 Pour lava rock onto plenum but not onto flat burner It is not necessary to use all of the lava rock provided NOTICE Do not put...

Page 27: ...to remove plenum 5 Remove three screws from deflector shield on the inside top of firebox Set shield and screws aside 6 Install rear brick panel first Rest bottom edge of panel on back edge of burner assembly see Figure 43 7 Install left side brick panel by sliding it between burner assembly and side of firebox see Figure 43 8 Install right brick panel using same method described in step 6 for lef...

Page 28: ...turn clockwise to OFF 5 Close lower louver panel OPERATION For your safety Read before lighting WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage per sonal injury or loss of life A This appliance is equipped with an igni tion device which automatically lights the pilot Do not light pilot by hand B BEFORE LIGHTING smell all around the ap...

Page 29: ...ional GWMT1 Wall Mounted Thermostat WARNING Do not con nect the thermostat to a power source Electrical shock and or a fire hazard will occur Light the fireplace as instructed in Lighting Instructions on page 28 Set wall thermostat to desired temperature This thermostat has been electronically cali brated at the factory and requires no adjust ment or leveling Upon installation the thermostat must ...

Page 30: ...place off see To Turn Off Gas to Appliance page 28 see Troubleshooting page 32 Figure 47 Typical Flame Pattern Cleaning and Maintenance WARNING Turn off fireplace and let cool before cleaning CAUTION You must keep control areas burners and circulating air passageways of fireplace clean Inspect these areas of fireplace before each use Have fireplace inspected yearly by a qualified service person Fi...

Page 31: ...compressed air to remove dust dirt or lint Use a vacuum cleaner or small soft bristled brush to remove excess dust dirt or lint logs If you remove logs for cleaning refer to Installing Lava Rock and Glowing Embers page 26 to properly replace logs Use a vacuum cleaner to remove any carbon buildup on logs Replace log s if broken See Replacement Parts on page 36 Replace ember material periodically as...

Page 32: ...hen in stalled 5 Depleted gas supply pro pane LP models only 6 Pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor Nut is located be hind the mounting bracket 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace pilot assembly 7 Tighten electro...

Page 33: ...any 2 Clean burner see Clean ing and Maintenance page 30 or replace burner orifice 1 Clean burner see Clean ing and Maintenance page 30 or replace burner orifice 2 Replace damaged burner 3 Replace gas control 1 Problem will stop after a few hours of operation TROUBLESHOOTING Continued POSSIBLE CAUSE 1 Gas control knob not fully pressed in 2 Gas control knob not pressed in long enough 3 Equipment s...

Page 34: ...te removal 2 Check vent configuration specifications see Venting Installation page 9 1 This is normal If noise is excessive contact quali fied service person 1 Replace 9 volt batteries in receiver and hand held remote control 1 Clean out air holes at burner inlets Periodically repeat as needed 2 Remove blockage or re place burner 3 Have vent system inspect ed including termination cap Remove any r...

Page 35: ...as leak See Warning statement above 2 Control valve defective 1 Gas leak See Warning statement above OBSERVED PROBLEM Fireplaceproducesunwanted odors Fireplace shuts off in use Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 Locate and correct all leaks see Checking Gas Connections page 23 1 Fireplace has been tested for up to 40 mph winds However extreme con...

Page 36: ...t 36 x 41 x 21 1 8 91 x 104 x 54 cm Replacement Parts Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Contact authorized dealers of this product If they can t supply original replacement part s call FMI PRODUCTS LLC at 1 866 328 4537 When calling have ready your name your address model and serial numbers of your heater how heater ...

Page 37: ... at 1 866 328 4537 for information You can also write to the ad dress listed on the back page of this manual Brick Liner kit BL36D A Textured Refractory BL36DS A Standard Refractory BL36DH A Textured Refractory Herringbone BL36DHS A Standard Refractory Herringbone This brick liner adds a touch of style to your direct vent fireplace Complete installation instructions included in this manual Propane...

Page 38: ...www fmiproducts com 116192 01Q 38 Parts Models V TC36N V TCC36N V TC36P V TCC36P Series and CTDV36NR HA 23 24 6 7 20 17 18 13 2 12 19 8 1 4 11 9 14 3 16 5 15 21 10 22 26 26 27 27 25 ...

Page 39: ...TCC36 models 1 110991 02 Rear Refractory Brick Panel TC TCC36 models 1 13 110990 01 Right Refractory Brick Panel VTC VTCC36 models 1 110990 02 Right Refractory Brick Panel TC TCC36 models 1 14 108719 01 Screen Rod 1 15 12105 Screen 2 16 11418 Push On Nut 2 17 14123 Strain Relief 1 18 21171 Gas Knock Out Cover 2 19 24353 Handy Box Assembly 1 20 24460 Gas Conduit Assembly 1 21 116209 01 Burner Assem...

Page 40: ...www fmiproducts com 116192 01Q 40 Parts Burner assembly models V TC36N V TC36P V TCc36n V tcc36p Series and CTDV36NR HA 7 15 10 12 1 12 2 3 13 9 11 21 22 TPTH TP TH 6 12 14 18 17 17 18 19 20 16 14 8 4 5 ...

Page 41: ...x Gas Line 1 10 108084 02 Pilot Assembly NG 1 108084 03 Pilot Assembly LP 1 108084 05 Pilot Assembly HA Models 1 11 14389 Natural Gas Valve 1 14390 Propane LP Gas Valve 1 117370 01 Natural Gas High Altitude Valve 1 12 11165 Screw 10 x 5 8 Zinc 23 13 Burner Base Gasket 1 14 14500 Brass Fitting 2 15 116345 01 Pilot Bracket 1 16 26827 Switch Bracket 1 17 11226 Flat Washer 7 8 ID x 2 OD 2 18 11214 Bul...

Page 42: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________...

Page 43: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________...

Page 44: ...is product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner Excluded ...

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