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Flying Voice Technology ip622 User Manual Download Page 5

Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED

V1.3

Revision time: 2013-06-08 20:00

5

7.8.2 Firmware Upgrade............................................................................................................................................................................................................................... 63
7.8.3 Provision.............................................................................................................................................................................................................................................. 63
7.8.4 SNMP...................................................................................................................................................................................................................................................64
7.8.5 TR069.................................................................................................................................................................................................................................................. 65

8 Trouble Shooting..................................................................................................................................................................................................................................................... 66

8.1 No Operation after Power On........................................................................................................................................................................................................................ 66
8.2 Long Time Stop at “Initializing Network”.................................................................................................................................................................................................... 66
8.3 No Dial Tone................................................................................................................................................................................................................................................. 66
8.4 Can not Make a Call...................................................................................................................................................................................................................................... 66
8.5 Can not Receive Any Phone Call.................................................................................................................................................................................................................. 66
8.6 No Voice during an Active Call..................................................................................................................................................................................................................... 67
8.7 Can not connect to the configuration Website...............................................................................................................................................................................................67
8.8 Forget the Password.......................................................................................................................................................................................................................................67

9 Contact ways............................................................................................................................................................................................................................................................69

Summary of Contents for ip622

Page 1: ...Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1 3 Revision time 2013 06 08 20 00 1 User Manual IP622 V1 3...

Page 2: ...evision time 2013 06 08 20 00 2 Revision Record Version Date Author Firmware Version Applicability V1 0 2011 05 05 Anne V1 2 0 V1 1 2011 05 20 Anne V1 2 1 V1 2 2012 12 12 Maylin V2 0 V1 3 2013 06 06 M...

Page 3: ...14 5 2 1 Place a Call 14 5 2 2 Using Redial Button 14 5 2 3 Dialing from Phonebook 15 5 2 4 Dialing from Call History 15 5 2 5 Using Speed Dial 15 5 2 6 Using Dial Plan 16 5 2 7 Using Hot Line 16 5 2...

Page 4: ...7 6 1 1 Internet Port WAN 42 7 6 1 2 PC Port LAN 44 7 6 2 MAC Address Clone 45 7 6 3 VPN 45 7 6 4 DMZ 46 7 6 5 DDNS 46 7 6 6 Multi WAN 46 7 7 Phone 47 7 7 1 Preference 47 7 7 1 1 Preference 47 7 7 1 2...

Page 5: ...7 8 4 SNMP 64 7 8 5 TR069 65 8 Trouble Shooting 66 8 1 No Operation after Power On 66 8 2 Long Time Stop at Initializing Network 66 8 3 No Dial Tone 66 8 4 Can not Make a Call 66 8 5 Can not Receive A...

Page 6: ...y other features that traditional phone has but also it own many data services which you could not expect from traditional telephone The IP622 provides Power over Ethernet PoE and two Ethernet ports f...

Page 7: ...prepared network connection 2 2 Mounting the Phone to the Wall 1 Complete the assembly instructions 2 Attach two appropriate screws to the wall Leave 1 4 distance from the wall This allows you to sli...

Page 8: ...s not provide this screen re confirm installation and connections If these are incorrect try unplugging the phone and plugging it back in again If you still don t see the display then contact your Pho...

Page 9: ...of the IP phone Headset wire port RJ 11 jack on the bottom of the handset Headset To mount mouthpiece and earpiece on the single handle 2 LCD screen The LCD screen is for displaying your settings suc...

Page 10: ...hold the current call press it again to release the hold function 10 Redial The Redial key is used to redial the last dialed number automatically 11 Mute Del During an active call press it to mute the...

Page 11: ...nnects to the Ethernet switch router or Internet 3 3 LEDs Indicator LED Color Status Description Multi Functional Key Speed Dial OFF Not configured Solid Green Configured in standby Solid Red In use B...

Page 12: ...ay the current date Date format is mm dd Time To display the current time Time format is mm ss A or P Phone Numbers To display the phone number of lines Lines To display the status of lines The icon m...

Page 13: ...tional keys 2 2Exp Key 2 2 3Exp Key 3 2 4Exp Key 4 2 5Exp Key 5 2 6Exp Key 6 2 7Exp Key 7 2 8Exp Key 8 2 9Exp Key 9 2 10Exp Key 10 3Call History 3 1RedialList To list the latest 60 records of called c...

Page 14: ...oxy port of line1 9 2Line 2 Same to 9 1 10Call Forward 10 1CFWD All To set the destination phone number of CFWD AllNumber 10 2CFWD When Busy To set the destination phone number of CFWD Busy Number 10...

Page 15: ...nternet port VPN and registration 15 2VPN Status 15 3Registration Status 16Reboot To reboot IP622 17Factory Default To set IP622 factory default Need password 18Set Password To reset password The pass...

Page 16: ...of 70 8 Press the cancel softkey button to cancel changes and back to the up level 9 The password which need when access to Accounts item is the same as the one of admin mode when login Web default i...

Page 17: ...lluminate 5 2 Making Telephone Call 5 2 1 Place a Call You can place a call by Step 1 Lifting the handset and dialing phone number followed by the or wait 5 seconds IP622 will dial out the phone numbe...

Page 18: ...ebook you want to call press the dial softkey button to make call immediately 5 2 4 Dialing from Call History Press MENU button access to the menu items and use the up and down button to choose 3 Call...

Page 19: ...er user can also add the delayed time Example 1 set the hot line number is 511 Example 2 set the hot line number is 511 and delayed time is 4 seconds 5 2 8 Answering a Telephone Call When a call is in...

Page 20: ...oose two multi function key assuming the two multi function keys are Exp Key 1 and Exp Key 2 and configure as following Step 2 Press Save Settings to save changes and user can see the corresponding LE...

Page 21: ...tton will illuminate on green To cancel the Mute function please press the MUTE DEL button again and the light behind the button will illuminate off 5 6 Placing a Call on Hold When IP622 is during one...

Page 22: ...ress the xfer softkey button to complete the transfer You will be disconnected from the call Step 5 If you hang up during the call with the second person before pressing xfer softkey button the transf...

Page 23: ...f call waiting is enabled call waiting alerts you with ringing if there is another call is incoming and the associate line button will change to red blinking press the line key of the second call to a...

Page 24: ...n under dial to return the missed call If the LCD screen does not show a missed call you can return a call from the Missed Call list Step 1 Press the Menu button Step 2 Then selects 3Call History Step...

Page 25: ...ration the next receiver s phone number You can select one number in phonebook by pressing the pbook softkey button If user has configuration the phone numbers which you want to send press the ok soft...

Page 26: ...70 button 5 15 DND Do Not Disturb Use the Do Not Disturb feature to prevent incoming calls from ringing your phone To enable Do Not Disturb push the DND button to the side near the DND dot below is o...

Page 27: ...Dials Step 1 Press the configured Exp Key 1 to call 111 or press Exp Key 2 to call 112 immediately 6 2 BLF Busy Lamp Field Your system administrator may configure your phone so that you can monitor ot...

Page 28: ...he pickup code from your administrator The following picture is a setting example based on Asterisk Step 3 Press button to save changes and then press button to make changes effective To pick up a rin...

Page 29: ...ample below describes the steps to configuration the pickup from Webpage user can also configuration from MENU Adding pickup Step 1 Log in the web open Phone Multi functional Key webpage Step 2 Choose...

Page 30: ...ephone system may ring back the parked call This transfers the parked call back to the person who originally parked the call The example below describes the steps to configuration the call park from W...

Page 31: ...to enable MSG one is from menu and the other is from your PC to use IP622 s webpage From Menu Step 1 Press Menu button to enter menu items and then choose 12Voice Mail Step 2 Highlight the line you w...

Page 32: ...Press the Up button to increase the contrast Press the Down button to decrease the contrast Step 3 Press the save softkey button to save 6 8 Changing Your Ring Tone To change a ring tone Step 1 Press...

Page 33: ...ppear press the ok softkey button to confirm rebooting 6 11 Factory default There are three ways to make factory default in menu and using web GUI You should not change these settings unless directed...

Page 34: ...s the red notice will appear and then press Reboot button to reboot IP622 Notice If you choose factory default you will return the phone to the original factory settings and will erase all current set...

Page 35: ...user Web Idle Timeout 5 min 7 2 Login To access the phone through a web browser Step 1 Setup IP622 correctly Step 2 Lookup the Internet IP Address in the left side of LCD Step 3 Enter http Internet IP...

Page 36: ...elp Display the main information for configuration user can get help from it directly 4 sub navigation bar Click sub navigation bar to enter to configuration webpage 5 configuration title The configur...

Page 37: ...Basic This webpage displays the basic status of your IP622 including the information about product information SIP account status network status VPN status PC port status and system status Click Refre...

Page 38: ...e 33 of 70 7 4 2 Syslog This page displays the log of system User can press Clear button to clear all information Click Refresh button to refresh syslog Click Save to save the system log to your local...

Page 39: ...N in the NAT Traversal Mode if you want traverse NAT Firewall STUN Server IP STUN server IP address default is stun fwdnet net NAT Refresh Interval sec The interval to refresh STUN Server Port STUN po...

Page 40: ...rt which SIP Server supports for VOIP service default is 5060 Outbound server Outbound server IP or domain name Outbound Port Outbound server s Service port Backup Outbound Server Backup Outbound serv...

Page 41: ...Field Name Description Call Waiting If or not enable Call waiting Hot Line Fill in the hot line number Pickup handset or press speaker headset button IP622 will dial out the hot line number automatica...

Page 42: ...o packet The send interval is Keep alive interval Keep alive interval 10 60s The interval that IP Phone will send an empty packet to Proxy Anonymous Call If or not enable anonymous call Anonymous Call...

Page 43: ...Subnet Mask Default Gateway Primary DNS and Second DNS got from your administrator Webpage Field Name Description Connect Name This parameter is the WAN port service mode user can set the parameters i...

Page 44: ...DNS The secondary DNS of Internet port DHCP Renew Renew the DHCP DHCP Vendor Specify the DHCP vendor field PPPoE Webpage Field Name Description Internet Choose PPPoE DNS Mode Choose DNS type from Manu...

Page 45: ...ser choose NAT Local Subnet Mask Set the subnet mask of PC port Efficient when user choose NAT Local DHCP server If or not enable DHCP server DHCP Start Address This is the start IP address assigned b...

Page 46: ...rong And then cloning the right MAC or resume the default settings Step 1 Press button to get the PC s MAC address Step 2 Press to save the changes Step 3 Press to cancel MAC address clone Step 4 Pres...

Page 47: ...usually helps some special applications such as Netmeeting or Internet Games etc Webpage Field Name Description DMZ Enable If or not enable DMZ DMZ Host IP Address Set the IP address of DMZ host 7 6 5...

Page 48: ...VLAN tag If or not enable take VLAN tag 7 7 Phone User can configuration volume call forward multi functional key dial plan phonebook and call log 7 7 1 Preference User can configure the value of rin...

Page 49: ...Sec How long IP622 will ring 7 7 1 3 Call Forward Webpage Field Name Description Features All Forward If or not enable all forward Busy Forward If or not enable busy forward NoAnswer Forward If or not...

Page 50: ...kon Mode If or not enable auto hook on mode if enable IP622 will hang up automatically when the other side hangs up ICMP Ping If or not enable ICMP Ping If enable this option IP622 will ping the SIP S...

Page 51: ...ess the corresponding key to make call immediately and the status of LED is solid red Adding BLF Step 1 Choose one Exp Key to configuration Step 2 Select the BLF from the drop down list Step 3 Choose...

Page 52: ...login logout menu directly Adding Call Pickup Step 1 Choose one Exp Key to configuration Step 2 Select the call pickup from the drop down list Step 3 Choose the Line from line1 line2 Step 4 Fill the p...

Page 53: ...Field Name Description Picture 1 Dial Plan If or not enable dial plan Line Choose the call mode from line1 line2 Digit Map Fill in the sequence used to match input number The syntactic please refer to...

Page 54: ...Save Settings button to save changes Editing one dial plan Step 1 Enable Dial plan Step 2 Choose one dial plan Step 3 Click Edit button and the configuration table like Picture 2 will appear Step 4 C...

Page 55: ...ample 01 can match 0 01 011 0111 01111 5 dialed substituted Replace dialed with substituted For example 8 1650 123456 input is 85551212 output is 16505551212 6 x y Make outside dial tone after dialing...

Page 56: ...fter inputting 5 stop tone until inputting 8 3 Example 3 Using line 1 if user dials 422xxxx or 522xxxx IP622 will call 22xxxx333 immediately 4 Example 4 Using line 2 if user dials 2 622 or 2 6222 or 2...

Page 57: ...ok to the local PC Click to select the phonebook and click to upload it to the phone Blacklist Upload Download Click to save the blacklist to the local PC Click to select the blacklist and click to up...

Page 58: ...anges Editing one phone book Step 1 Choose one phone book Step 2 Click Edit button and the configuration table like Picture 3 will appear Step 3 Change the value of parameters Step 4 Press OK button t...

Page 59: ...ave changes Editing one Black List Step 1 Choose one black list Step 2 Click Edit button and the configuration table like Picture 2 will appear Step 3 Change the value of parameters Step 4 Press OK bu...

Page 60: ...Page 55 of 70 7 7 5 1 Redial List 7 7 5 2 Answered Calls...

Page 61: ...Date password web access system log and so on 7 8 1 Management You can configuration the value of Time Date password web access and system log and so on 7 8 1 1 File Upload Download Webpage Field Name...

Page 62: ...t web idle time out measured by minute The web page can be logged out after Web Idle Timeout without any operation 7 8 1 3 Time Date Webpage Field Name Description NTP Enable If or not enable NTP Curr...

Page 63: ...th Start Day of Week Start Hour of Day analogously set stopping Month Week Day Hour in Stop Month Stop Day of Week Last in Month Stop Day of Week Stop Hour of Day Step 5 Press Saving button to save an...

Page 64: ...ep 1 Press to browser the upgrade file Step 2 Press to start upgrading LCD will display the notice when upgrading Step 3 Login web and then check the firmware whether well upgraded by viewing the firm...

Page 65: ...etry Delay If the last resync was failure IP622 will retry resync after the Resync Error Retry Delay time default is 3600s Forced Resync Delay If it s time to resync but IP622 is busying now in this c...

Page 66: ...bpage Field Name Description TR069 Enable If or not enable TR069 CWMP If or not enable TR069 ACS URL The URL of TR069 server User Name The IP622 s user name for connecting to TR069 server Password The...

Page 67: ...tch behind the IP phone is set correctly 8 2 Long Time Stop at Initializing Network Solution Check if the Ethernet cable is properly connected Check if the DHCP server is working normally Check if the...

Page 68: ...ck if the URL is right wrote the format of URL is http the Internet port IP address Check if your firewall NAT settings are correct Check if the version of IE is IE8 or use other browser such as Firef...

Page 69: ...ess 06 on the phone s panel and then select 4 Factory Reset input YES 937 to confirm your action and then the phone will reset all the settings If you choose factory default you will return the phone...

Page 70: ...all hotmail com Skype flyingvoice_sales Shenzhen Add Room7007 Tiansha Building MajiaLong Industrial area NanShan district Shenzhen China Tel 86 755 26099365 Fax 86 755 26099347 Beijing Add Room415 Chu...

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