Fluance Serious Performance, User Manual

Page: 11 / 16

Serious Performance™
11
Warranty Information
Fluance gives the following warranty to the original customer of each new
Fluance product purchased from a dealer authorized by Fluance. Fluance
warrants that each new product, under normal use, is free from defects,
subject to the terms and conditions set forth. If a defect should occur within
the warranty period, repairs will be made free of charge for parts and labor
when such defects are determined by us to be attributable to faulty materials
or workmanship at time of manufacture.
Warranty Period
The Fluance products listed below are warranted for parts and labor for the
stated period from the date of original purchase and are subject to the terms
and conditions of the warranty.
Home Audio Passive Speakers: Lifetime Warranty
Active/Powered Speakers: 2 Year Warranty
Warranty Exclusions
Products purchased from a dealer not authorized by Fluance. Products with
the serial number defaced, altered or missing. Defects resulting from disaster,
accident, abuse, misuse, lightning, power surges, neglect, unauthorized
modifi cation or water damage. Defects or damage as a result of repairs
performed by a person or party not authorized by Fluance. Defects or
damage occurring during shipping (claims should be made with the shipping
company).
To Obtain Warranty Service
Should your Fluance product need warranty service, please contact your
Fluance Authorized Dealer and send your product fully insured and freight
prepaid to the nearest Fluance authorized service center. Before sending
to Fluance, you will be required to get a Return Authorization Number from
your dealer. Products shipped without a valid Return Authorization Number
will be refused. To avoid possible shipping damage, make sure the product is
properly packaged and well protected. Include a copy of your original bill of
sale and this warranty card as proof of warranty along with your name, home
and/or work telephone number(s), a complete return address and a detailed
description of the faults. Products repaired within warranty will be returned
freight prepaid. This warranty card in itself is not considered a valid proof of
purchase. When applying for warranty repairs, you must present the original
copy of your bill of sale and this warranty card as proof of warranty.