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Troubleshooting
Typical Tracer 1000 Troubleshooting Scenarios
NOTE: Please read sections Operation, Programming Configuration, and Probe Length, Dead Band, and Measuring
Range before attempting any of the suggested configuration and programming procedures.
5. Tracer 1000 Output FULL/Erratic Output
5.1 Make sure the tank is empty or near empty.
• Perform Disturbance Signal Scan
• Set DIP Switches: 8 - 7 - 6 - 4
• Press the push button.
• The LED will remain green for a few seconds while the disturbance signal scan is being performed.
Once the scan is completed successfully, the LED will return to blinking alternately green and red.
• Turn Disturbance Scan ON
• Set DIP Switches: 8 - 7 - 6 - 3
• Press the push button.
• The LED will remain green for a few seconds while the disturbance signal is turned on. Once the scan
is completed successfully, the LED will return to blinking alternately green and red. Tank not empty/
unable to empty tank
• Increase amplitude threshold to medium by turning on DIP switches 8 - 7 - 6 - 4 - 1 Push button.
Verify output by returning to the RUN mode.
• Tracer still reading high
• Increase upper deadband to medium (7.4”)
• This may require adjustment of 20mA set point
5.2 Tracer 1000 erratic output throughout the span of the probe (upon configuring either of the settings below in the
indicated order the end user will see a significant improvement of the erratic output becoming more stable.
• Adjust amplitude threshold to medium
• Still erratic?
• Perform disturbance signal scan
• Still erratic?
• Increase response time from .5 to 2
5.3 Disturbance signal scan and amplitude threshold have been performed but the tracer is still reading full or is
erratic
• 4 and 20mA set points maybe misconfigured by end user
• Reset to factory delivery configuration
• Perform disturbance signal scan with empty tank always recommended by manufacturer
6. LED Visual Indicator is flashing at more than a rate of one flash per second
6.1 Check input voltage wiring
• Is it more than 30VDC?
7. LED Visual Indicator is flashing but LED is dim
7.1 Check input voltage wiring
• Is it less than 12VDC?
8. LED is flashing Red not Red and Green when in programming mode
8.1 This identifies that there is an error within the programming configured by the end user - for instance the 20mA
set point may be within the dead band
8.2 Restore device to factory delivery setting
