FLIR
TG54_TG56
User
Manual
27
Document
Identifier:
TG54_TG56
‐
en
‐
US_AA
11
Warranty
Information
11.1
FLIR
Test
&
Measurement
5
year
Limited
Warranty
A
qualifying
FLIR
Test
and
Measurement
product
(the
“Product”)
purchased
either
directly
from
FLIR
Commercial
Systems
Inc.
and
affiliates
(FLIR)
or
from
an
authorized
FLIR
distributor
or
reseller
that
Purchaser
registers
on
‐
line
with
FLIR
is
eligible
for
coverage
under
FLIR’s
Limited
Warranty,
subject
to
the
terms
and
conditions
in
this
document.
This
warranty
only
applies
to
purchases
of
Qualifying
Products
(see
below)
purchased
and
manufactured
after
April
1,
2015.
PLEASE
READ
THIS
DOCUMENT
CAREFULLY;
IT
CONTAINS
IMPORTANT
INFORMATION
ABOUT
THE
PRODUCTS
THAT
QUALIFY
FOR
COVERAGE
UNDER
THE
LIMITED
WARRANTY,
PURCHASER’S
OBLIGATIONS,
HOW
TO
ACTIVATE
THE
WARRANTY,
WARRANTY
COVERAGE,
AND
OTHER
IMPORTANT
TERMS,
CONDITIONS,
EXCLUSIONS
AND
DISCLAIMERS.
1.
PRODUCT
REGISTRATION.
To
qualify
for
FLIR’s
Limited
Warranty,
Purchaser
must
fully
register
the
Product
directly
with
FLIR
on
‐
line
at
http://www.flir.com/testwarranty
within
Sixty
(60)
DAYS
of
the
date
the
Product
was
purchased
by
the
first
retail
customer
(the
“Purchase
Date”).
Qualifying
PRODUCTS
THAT
ARE
NOT
REGISTERED
ON
‐
LINE
WITHIN
SIXTY
(60)
DAYS
OF
THE
PURCHASE
DATE
WILL
HAVE
A
LIMITED
ONE
YEAR
WARRANTY
FROM
DATE
OF
PURCHASE.
2.
QUALIFYING
PRODUCTS.
Upon
registration,
Test
and
Measurement
products
that
qualify
for
coverage
under
FLIR’s
Limited
Warranty
are:
TG5x
not
including
accessories
which
may
have
their
own
warranty.
3.
WARRANTY
PERIODS.
The
applicable
Limited
Warranty
Period
measured
from
the
Purchase
data
are:
Products
Limited
Warranty
Period
TG5x
FIVE
(5)
Years
Any
Product
that
is
repaired
or
replaced
under
warranty
is
covered
under
this
Limited
Warranty
for
one
hundred
eighty
days
(180)
days
from
the
date
of
return
shipment
by
FLIR
or
for
the
remaining
duration
of
the
applicable
Warranty
Period,
whichever
is
longer.
4.
LIMITED
WARRANTY.
In
accordance
with
the
terms
and
conditions
of
this
Limited
Warranty,
and
except
as
excluded
or
disclaimed
in
this
document,
FLIR
warrants,
from
the
Purchase
Date,
that
all
fully
registered
Products
will
conform
to
FLIR’s
published
product
specifications
and
be
free
from
defects
in
materials
and
workmanship
during
the
applicable
Warranty
Period.
PURCHASER’S
SOLE
AND
EXCLUSIVE
REMEDY
UNDER
THIS
WARRANTY,
AT
FLIR’S
SOLE
DISCRETION,
IS
THE
REPAIR
OR
REPLACEMENT
OF
DEFECTIVE
PRODUCTS
IN
A
MANNER,
AND
BY
A
SERVICE
CENTER,
AUTHORIZED
BY
FLIR.
IF
THIS
REMEDY
IS
ADJUDICATED
TO
BE
INSUFFICIENT,
FLIR
SHALL
REFUND
PURCHASER’S
PAID
PURCHASE
PRICE
AND
HAVE
NO
OTHER
OBLIGATION
OR
LIABILITY
TO
BUYER
WHATSOEVER.
5.
WARRANTY
EXCLUSIONS
AND
DISCLAIMERS.
FLIR
MAKES
NO
OTHER
WARRANTY
OF
ANY
KIND
WITH
RESPECT
TO
THE
PRODUCTS.
ALL
OTHER
WARRANTIES,
EXPRESS
OR
IMPLIED,
INCLUDING
BUT
NOT
LIMITED
TO
IMPLIED
WARRANTIES
OF
MERCHANTABILITY,
FITNESS
FOR
A
PARTICULAR
PURPOSE
(EVEN
IF
PURCHASER
HAS
NOTIFIED
FLIR
OF
ITS
INTENDED
USE
FOR
THE
PRODUCTS),
AND
NON
‐
INFRINGEMENT
ARE
EXPRESSLY
EXCLUDED
FROM
THIS
AGREEMENT.
THIS
WARRANTY
EXPRESSLY
EXCLUDES
ROUTINE
PRODUCT
MAINTENANCE,
SOFTWARE
UPDATES,
AND
REPLACEMENT
OF
FUSES,
OR
DISPOSABLE
BATTERIES.
FLIR
FURTHER
EXPRESSLY
DISCLAIMS
ANY
WARRANTY
COVERAGE
WHERE
THE
ALLEGED
NONCONFORMITY
IS
DUE
TO
NORMAL
WEAR
AND
TEAR,
OTHER
ALTERATION,
MODIFICATION,
REPAIR,
ATTEMPTED
REPAIR,
IMPROPER
USE,
IMPROPER
MAINTENANCE,
NEGLECT,
ABUSE,
IMPROPER
STORAGE,
FAILURE
TO
FOLLOW
ANY
PRODUCT
INSTRUCTIONS,
DAMAGE
(WHETHER
CAUSED
BY
ACCIDENT
OR
OTHERWISE),
OR
ANY
OTHER
IMPROPER
CARE
OR
HANDING
OF
THE
PRODUCTS
CAUSED
BY
ANYONE
OTHER
THAN
FLIR
OR
FLIR’S
EXPRESSLY
AUTHORIZED
DESIGNEE.
THIS
DOCUMENT
CONTAINS
THE
ENTIRE
WARRANTY
AGREEMENT
BETWEEN
PURCHASER
AND
FLIR
AND
SUPERSEDES
ALL
PRIOR
WARRANTY
NEGOTIATIONS,
AGREEMENTS,
PROMISES
AND
UNDERSTANDINGS
BETWEEN
PURCHASER
AND
FLIR.
THIS
WARRANTY
MAY
NOT
BE
ALTERED
WITHOUT
THE
EXPRESS
WRITTEN
CONSENT
OF
FLIR.
6.
WARRANTY
RETURN,
REPAIR
AND
REPLACEMENT.
To
be
eligible
for
warranty
repair
or
replacement,
Purchaser
must
notify
FLIR
within
thirty
(30)
days
of
discovering
of
any
apparent
defect
in
materials
or
workmanship.
Before
Purchaser
may
return
a
Product
for
warranty
service
or
repair,
Purchaser
must
first
obtain
a
returned
material
authorization
(RMA)
number
from
FLIR.
To
obtain
the
RMA
number
Owner
must
provide
an
original
proof
of
purchase.
For
additional
information,
to
notify
FLIR
of
an
apparent
defect
in
materials
or
workmanship,
or
to
request
an
RMA
number,
visit
http://www.flir.com.
Purchaser
is
solely
