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Troubleshooting
PTZ controls are not working or are not working properly
• RS485 wires not connected or connected using wrong polarity. Ensure
the red wire is connected to the + RS485 port and the black wire is
connected to the - RS485 port.
• Not enough of RS485 wire is exposed to make proper connection. Use
a wire stripper (not included) to strip off some of the wire insulation.
• Extension cables may be damaged or are not connected properly.
Check your extension cable run.
• PTZ protocol details are not configured in DVR/keyboard controller.
See your DVR/keyboard controller instruction manual for details.
• Multiple PTZ cameras are using the same camera ID. This will either
disable or affect PTZ controls. Configure a separate camera ID for
each camera (see “Setting the Camera ID” on page 6 for details).
Summary of Contents for DEZ06T10
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