Air to water heat pump operation manual
P16
WARRANTY
WARRANTY
WARRANTY
WARRANTY
Dear customers,
Thank you for using our products. We will supply you with complete after-services according to
“SUN&DAY” and “New three guarantees of quality”. Please read our instruction for more detail before using, so
that you know how to install and use properly its excellent character of function. If you have any problems or
suggestions, please contact the local agent or appointed Repair Company. They will give you good answer and better
service.
The meanwhile, Please send the certification that you cut away from warranty card to our company after you
install the heat pump in two weeks. We will record it validly, and then your heat pump will get repairs forever from
the day when you brought it (Except the project machine which fix period is 1 year). During warranty period we can
freely supply accessory. After that time you should pay for relevant material fee.
If there is problem, please write down the situation about problem & the No. of certification and inform our
company, then we will send person to repair it. But the follow situations are beyond our free repair program.
1.
The forces of nature caused the problem. A>Flood, earth quake, typhoon, snowstorm, and thunder and
lighting. B>Please clean up the inside, water around condenser when not using it When temperature is
below zero 5C degree and there is no electricity. Make sure it is not damaged by ice.
2.
Incorrect action. For example: Didn’t clean evaporator, lacking of water, not enough voltage and so on.
3.
The problem caused by over use range. A>beyond the fixed temperature range, Using it when the
voltage is too high or too low. B>the machine works continuously over 12 hours period leading to
compressor damaged.
4.
The problem caused by change circuit board or change accessory without permission
5.
The problem caused by repairs, if done by someone not certified by our company.
6.
The problem cause by incorrect installation. A> the mistake of mislead pipe B>the mistake of mislead
cable. C>Modified products without permission.
We reserve the right of the problem of the final release
Repair record
Date
Reason
Repair company
Memory
