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Keypad Instruction

Troubleshooting 

This list is used for checking and solving common faults and errors. Please contact the manufacturer if 
problem you encounter is not on the list below.

No action when you press 
"up" or " down" button

Faults

Worksurface downward sliding

Can lift but cannot lower down

Motor does not work properly

Speed of lifting is slow

1. Check all cables connected well.

2. Contact the distributor or the manufacturer.

Solution

1. Check if the loading weighs more than 

.

154 Ibs

2. Contact the distributor or the manufacturer.

1. Contact the distributor or the manufacturer.

1. Start the reset process.

2. Contact the distributor or the manufacturer.

1. Check if the loading weighs more than 

.

154 Ibs

2. Contact the distributor or the manufacturer.

The distance lifted or lowered 
is not accurate

Overworked beyond duty cycle: 

Max 2

 

min on/18 min off

Automatically reset a lot

1. Check if the loading weighs more than 

.

154 Ibs

2. Contact the distributor or the manufacturer.

1. Keep the power on and stop working for 

    18 minutes.

2. Contact the distributor or the manufacturer.

1. Press and hold the "M" and "3" button for 
    three seconds until you hear BEEP twice 
    to restore the factory settings.

2. Contact the distributor or the manufacturer.

Desktop is uneven after installation

1. Please make sure parts ⑤ transmission rod rotate 

    less than 1/3 circle.

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