Troubleshooting
This list is used for checking and solving common faults and errors. Please contact the manufacturer if
problem you encounter is not on the list below.
Fault phenomenon
Method
No response while long pressing
down arrow after connected with
a power supply
1. Check if all the cables be connected well
1. Check if all the cables be connected well
2. Contact your supplier or dealer
2. Contact your supplier or dealer
No response while pressing up
arrow/ down arrow after
connected with a power supply
Rising in a low speed
1. Check if overloaded, max loading: 55 Ibs
;
1. Check if overloaded, max loading: 55 Ibs
;
1. Check if overloaded, max loading: 55 Ibs
;
2. Contact your supplier or dealer
2. Contact your supplier or dealer
2. Contact your supplier or dealer
The motor not move as instructed
1. Contact your supplier or dealer
1. Reposition
2. Contact your supplier or dealer
Go down but not go up
Downward sliding
Frequently Reposition
Overwork
（
Duty cycle
:
Max 2min on/18min OFF
）
1. Restart after suspend for 18mins while
connecting with power;
2. Contact your supplier or dealer;
Attention
·
Power supply: Ac100 - 240 V, frequency 50/60HZ;
·
Working environment: 32
º
- 1 04
º
F
;
·
Before cleaning, you have to unplug the power supply cable. Clean with a slightly damp cloth to
wipe away the surface dust. Keep all electrical components away from liquids. Do not damage the
connection line and keep the plug in a safe position.
·
Inside the control box, there are electronic components, metal parts, plastic parts, wires and so on.
They should be disposed in accordance with the local laws and regulations. They cannot be disposed
as household waste.
·
Before using the product, please make sure the product has been installed correctly.
·
Before starting use of the product, please read the instructions to fully understand all the product's
functions and settings.
·
Keep children away from electric height-adjustable desks, control units and handsets.
Manufacturer is not responsible of any damages that result from children's unpredictable behaviour.
·
Slight noise caused by the multi wedge belt or brake system will not impact the use of this product.
·
Do not use corrosive or abrasive materials to clean this product and please dispose of cleaning
solutions in an environmentally friendly manner.
·
Understand the risks associated with using this product. Children or those with cognitive impairment
should not use this product without supervision.
·
If the power supply cord is damaged or broken, it must be replaced by the manufacturer or a relevant
specialist to avoid any injuries.
·
Please operate in a clean and safe environment. For example, do not left around your tools. And
always be careful to deal with packaging materials, in order to avoid any kinds of possible danger.
Potential chocking risk exists when children play with plastic bags!
·
If necessary, retain the original package for future transportation.
Recycling and Disposal
This product cannot be disposed of as household waste. To prevent damage to the
environment, this product should be recycled. Please use the relevant recycling
systems available to you or contract the distributor or manufacturer for recycling
assistance.
07
080801
