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Your new Flavel product is guaranteed against faulty materials, defective components or
manufacturing defects. The guarantee starts from the date of original purchase.
Please call us to activate your free Guarantee:
UK Mainland & Northern Ireland - 0800 497 0650
Republic of Ireland - 1800 911 650
Freestanding appliances - UK Mainland, Northern Ireland & Republic of Ireland – 1 year
Built-In appliances - UK Mainland & Northern Ireland– 2 years
Built-In appliances - Republic of Ireland – 1 year
If you have any questions about the guarantee on your product (including how long it is
valid), please contact your retailer or our Customer Service team on 0333 207 9894 or 01
691 0164
This guarantee does not in any way diminish or affect your statutory rights in connection
with the product. This guarantee is in addition to your statutory rights as a consumer. If
you have any question about these rights, please contact the retailer from which you
purchased the product. In certain circumstances, it is possible that your statutory rights may
offer additional or higher levels of protection than those offered under the terms of this
guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or
manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Flavel approved repairer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers,
cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Flavel Approved Engineer (the
“Engineer”).
- Installation or use of a product where such installation or use fails to meet the
requirements contained in this guarantee or the User Instructions Booklet.
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Guarantee Details
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