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Have a Question/Concern?
Quality products and first-class customer service are the cornerstone of long-lasting
consumer relationships. We strive toward excellence in all we do and want you to be
completely satisfied with your purchase.
Please contact our exceptional Customer Experience Agents at the email address or
phone number shown below to assist you with any product questions or issues
before requesting a return.
We look forward to serving you in a friendly, efficient manner to resolve any issues you
may have.
Customer Service Email:
Customer Service Phone: 866-552-2810
Our Warranty Statement
This warranty covers manufacturing defects associated with your new product. The
product is warranted from the original purchase date and to the original purchaser
for normal usage, according to the below-referenced specifications and limitations.
•
Non-moving metal parts are warranted for 5 years.
•
Component parts including pneumatic cylinder, control mechanism, base and
casters are warranted for 2 years.
•
All other items are warranted for 1 year.
Normal usage means use in compliance with the restrictions and weight limits specified
for the product. In the absence of product-specific restrictions and weight limits,
normal usage means use for no more than forty hours per week by persons weighing
250 lbs. or less. Coverage terminates if the product is sold or otherwise transferred.
Repairs made by parties other than Belnick also void this warranty.
This warranty will not cover: (1) labor, freight, or damage from misuse, abuse,
negligence, alteration, assembly, installation, attachments, accident, vandalism, acts
of nature or any other event beyond the control of Belnick; (2) tearing, scratching,
scuffing, or blemishing of leather or fabric; (3) cosmetic damage that may result
from normal usage; (4) damage attributable to use by persons exceeding specified
weight limits or commercial use exceeding forty hours per week; or (5) rust or other
damage caused by exposure to moisture. The user assumes all risk of injury
resulting from use of this product. Liability for incidental or consequential damage
is excluded. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
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