VV960
user manual
.
27
7.
Important Messages and Frequently Asked Questions
Q1.
‘Low Power’ message displayed on the screen
When this message occurs, please recharge your battery as soon as possible.
Q2.
Can't power up the device after charging more than 20 minutes
：
For the first time, the device should be charged at least 40 minute prior tuning on, it is recommended that the
battery should be fully charged before using the device.
Q3.
Can't hear anything on handsfree
you should check the followings
z
Handsfree is power on
z
Handsfree has paired with a handset
z
Handsfree has connected with a handset (except that the handset supports Handsfree Profile only
）
z
Handsfree and handset are within 10 meters working distance
z
Handsfree and handset has good single strength
Q4.
Handsfree can not be found when a handset tries to pair with it
Your handsfree may not be in the pairing mode, please refer section 2.5.1
for details.
Q5.
Does the paired handsfree or the paired handset need to be repaired after power off
No. Please note that for the handset supports handsfree profile, the handsfree and the handset must be connected
first. Refer section 2.5.4
for details.
Q6.
Voice dialing does not work
Check whether or not your handset supports voice dialing function and then make sure you have recorded the voice
tag. Please note that noisy environment will affect voice dialing.
Q7.
How can I upgrade my bluetooth device to the most updated software version?
Please refer the section 5 for details.
If you don't have enough knowledge to handle this upgrade, you can recommend the device to your appointed local
service center, and let the service personnel to do so.
If something wrong when you upgrade it by yourself, you would also recommend the device to your local service
center to ask for help.
Q8.
If the device can not be power on, and OLED has no display
The following operations can help you:
1.
Make sure the power cable is plugged into the device.
2.
Hold button for at least 15 seconds. During this period, you may hear some tones, LED light up, etc. But
just keep holding the button, ignore others.
3.
Release button , then doing the normal power on procedure.
4.
The device shall be on.
