Fitbit Zip Surge Product Manual Download | Manualshive

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3.

After your screen turns completely off, wait 10 seconds and then press the
Home button to turn your Surge back on.

Your Surge should now work normally.

For additional troubleshooting or to contact Customer Support, see

https://help.fitbit.com

.

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Summary of Contents for Surge

Page 1: ...Product Manual Version 1 2 ...

Page 2: ...up your tracker on your Mac 3 Syncing your tracker data to your Fitbit account 4 Getting to know your Fitbit Surge 5 Wrist placement 5 All day wear and exercise 5 Dominant or non dominant wrist 6 Navigation 6 Battery life and charging 8 Determining your current battery level 8 Charging your tracker 9 Conserving battery life 9 Care 9 Using GPS 10 Using the timer and stopwatch 11 Using the timer 11 ...

Page 3: ...ing your splits during a run 20 Viewing stats during exercise 21 Receiving notifications and controlling music 21 Using Silent Alarms 22 Setting silent alarms 22 Fitbit app for iOS 22 Fitbit app for Android 22 Fitbit app for Windows 10 22 Enabling or disabling silent alarms 23 Dismissing or snoozing silent alarms 23 Receiving Call and Text Notifications 24 Enabling call and text notifications 24 S...

Page 4: ... Troubleshooting your Fitbit Surge 31 Heart rate signal missing 31 Unexpected behavior 31 Fitbit Surge General Info Specifications 33 Sensors and motors 33 Battery 33 Memory 33 Display 33 Environmental conditions 34 Help 34 Return policy and warranty 34 Regulatory Safety Notices 35 USA Federal Communications Commission FCC statement 35 Canada Industry Canada IC statement 35 European Union EU 36 Au...

Page 5: ...rea 39 Singapore 40 Taiwan 40 Wireless sync dongle 40 Surge 40 Russia 41 United Arab Emirates 41 Safety statement 41 Important safety instructions 41 Cautions 41 Care and wearing tips 42 Built in battery precautions 43 Disposal and recycling information 43 ...

Page 6: ... collects with your Fitbit dashboard The dashboard is where you can analyze your data see historical trends set goals log food and water keep up with friends and much more As soon as you re done setting up your tracker you re ready to start moving Next we explain how to find and use the features that interest you and adjust your preferences To find more information tips and troubleshooting please ...

Page 7: ...p Note that you ll need an account with the applicable store before you can download even a free app such as Fitbit 4 When the app is installed open it and tap Join Fitbit to get started You ll be guided through the process of creating a Fitbit account and connecting pairing your Surge to your mobile device Pairing makes sure the tracker and mobile device can communicate with one another sync thei...

Page 8: ... plug in the wireless sync dongle that came in the box with your Surge Note that the personal information you re asked during setup is used to calculate your basal metabolic rate BMR which helps determine your estimated calorie expenditure This information is private unless you go into your Privacy settings and opt to share age height or weight with Fitbit friends Setting up your tracker on your M...

Page 9: ...transfers syncs its data to Fitbit so you can track your progress see your exercise history earn badges analyze your sleep logs and more on your Fitbit dashboard A daily sync is recommended but not required The Fitbit apps use Bluetooth Low Energy BLE technology to sync with your Fitbit tracker Each time you open the app it will sync if the tracker is nearby If you re running the Fitbit app on a W...

Page 10: ...atch As with all heart rate tracking technology whether a chest strap or a wrist based sensor accuracy is affected by personal physiology location of wear and type of movement In other words not every person will get a perfectly accurate reading with every type of exercise For best heart rate accuracy keep these tips in mind 1 Experiment with wearing the tracker higher on your wrist during exercis...

Page 11: ...about 10 seconds after which you should see an accurate heart rate reading Dominant or non dominant wrist To improve the accuracy of your Surge we ask you to specify whether you re wearing it on your dominant or non dominant hand Your dominant hand is the one you use for most day to day activities such as writing or brushing your teeth You can specify this setting in the Account section of the Fit...

Page 12: ...s To choose a menu option either press the Select button or just tap the screen To exit the Run Exercise Timer Alarms or Settings screens press the Home button Double pressing the Home button displays the music playback control Note The functions of the Select and Action buttons vary depending on what you re doing An icon next to the button tells you what it does such as pausing and resuming or se...

Page 13: ... data we recommend charging your Surge after any activity that uses GPS Determining your current battery level When looking at the Menu your tracker s battery level appears in the top left Full Partially Full Very Low Critically Low Charging If your battery is critically low charge your Surge as soon as possible You can also check your battery level from the Fitbit app or by logging into fitbit co...

Page 14: ... completely takes 1 to 2 hours Conserving battery life If you won t be using your Surge for a while you can conserve battery life by shutting it down To do so swipe to the Settings screen and swipe up to find Shutdown For other tips on maximizing battery life see help fitbit com Care It s important to clean and dry your Surge regularly For instructions and more information see http www fitbit com ...

Page 15: ...onds a Quick Start option appears for all GPS exercises except Bike If you don t want to wait for the GPS signal to be discovered you can press the Select Quick Start button to move to the activity screen and get started Surge will continue to search for a GPS signal but it will take longer to find than if you were standing still If you start moving before the GPS signal is discovered Surge uses y...

Page 16: ...e timer 1 Show the Menu on your Surge then swipe to Timer 2 Press the Select button or tap the screen to show the timer 3 Tap the gear icon or press the Action button to set the timer 4 Select the minutes and seconds of the timer duration then tap the check mark icon or press the Select button to set the timer 5 To begin the timer tap the play icon or press the Select button 6 To pause or stop the...

Page 17: ...3 Swipe left or right to switch to the stopwatch 4 To begin the stopwatch tap the play icon or press the Select button 5 To pause or stop the timer tap the pause icon or press the Select button again 6 To reset the timer tap the rewind icon or press the Action button ...

Page 18: ...ime zone Though your stats reset to zero at midnight this does not delete the previous day s data that data will be uploaded to fitbit com the next time you sync your tracker Using heart rate zones Heart rate zones help you target the training intensity of your choice Your tracker shows your current zone next to your heart rate and on your Fitbit dashboard you can see your time spent in zones duri...

Page 19: ...ons that improve performance and speed Custom heart rate zones Instead of using the default heart rate zones you can configure a custom heart rate zone in the Fitbit app or fitbit com dashboard When your heart rate is above or below your custom zone you ll see an outline of a heart and when your heart rate is in your custom zone you ll see a solid heart For more details about heart rate tracking i...

Page 20: ...g distance traveled calories burned or floors climbed and select the corresponding value you prefer For example you may want to keep steps as your goal but change the target from 10 000 to 20 000 steps Seeing goal progress A progress bar keeps you motivated For example the solid portion of the line below shows that you re more than halfway to a goal of 10 000 steps When you reach your goal your Fi...

Page 21: ...n find several stats in your exercise history including duration calories burned impact on your day and more By default SmartTrack detects continuous movement at least 15 minutes in length You can increase the minimum duration or disable SmartTrack for one or more exercise types For more information about customizing and using SmartTrack see help fitbit com Using the Exercise menu Your Surge lets ...

Page 22: ...with stats at the top and bottom of the screen 4 Press the Select button to start your exercise 5 While you are exercising you can swipe to see various stats or the time of day Stats vary depending on the type of exercise Pace Heart Rate Calories Clock time of day 6 Press the Select button to pause or resume your exercise 7 When your exercise is done press the Select button to pause then press the...

Page 23: ...ld an exercise then drag to the Remove from Surge area at the top of your screen To change the Exercise menu using the Fitbit app for Windows 10 1 From the Fitbit app dashboard tap Account 2 Tap the Surge tile 3 Tap Exercise Shortcuts 4 To add a new shortcut tap the icon and tap on your selection 5 To remove a shortcut tap the trashcan icon Sync your Surge to update it with the new exercise list T...

Page 24: ...t appears press the Select button or tap the screen If you change your mind press the Home button to exit If your run uses GPS the GPS searching screen appears For best results wait for the signal before you start your run A stopwatch screen appears with stats at the top and bottom of the screen 4 Press the Select button to start your run 5 While you are running you can swipe to see various stats ...

Page 25: ... splits when you run so that Fitbit Surge notifies you each time you meet a predetermined time or distance This run tracking feature known as run cues helps you better track your progress during a run Use the Free Run exercise to take advantage of the ability to track splits in real time 1 Log in to your fitbit com dashboard 2 Click the gear icon in the top right corner of the page and select Sett...

Page 26: ...f day The stats tracked vary depending on the type of exercise After you sync your Surge your stats appear on your fitbit com dashboard and in the Fitbit app Receiving notifications and controlling music You can receive call and text notifications or control music while exercising Press the Action button to view notifications while they re incoming and double press the Home button to start music c...

Page 27: ...1 From the Fitbit app dashboard tap the tracker tile 2 Tap the Surge tile 3 Tap Silent Alarms Set a New Alarm 4 Select the alarm time then tap Save To set the alarm for more than one day tap Repeat and select the day s you prefer Fitbit app for Android 1 From the Fitbit app dashboard tap the tracker tile 2 Tap the Surge tile 3 Tap Silent Alarm 4 Tap the icon 5 Make your time and alarm setting sele...

Page 28: ...n or tap the screen then swipe until you see the alarm you want to enable or disable 3 Press the Select button to disable or enable the alarm Dismissing or snoozing silent alarms When your silent alarm goes off your Surge vibrates and the screen flashes The alarm remains onscreen until you press the Action button to dismiss it or press the Select button to snooze it for 9 minutes You can snooze an...

Page 29: ...device 3 Make sure your Surge is within 20 feet of your mobile device 4 Open the Fitbit app on your mobile device and tap the Surge tile at the top of the mobile dashboard 5 Enable Notifications and follow the onscreen instructions When your Surge has been successfully paired for notifications it appears as a connected device named Surge in your list of Bluetooth devices Seeing call and text notif...

Page 30: ...ssage are shown Press the Action button or Home button to exit the notification screen Surge stores a maximum of 20 notifications If you receive more than 20 notifications the oldest notifications are deleted as new ones come in Each notification is deleted after 24 hours Disabling call and text notifications If you want to stop receiving notifications either temporarily or permanently you can do ...

Page 31: ... your Surge and your mobile device in quick succession Have them both close at hand before continuing To enable music control 1 If you have not already done so confirm that your device is compatible for music control at http www fitbit com devices 2 On your Surge a Display the Menu then swipe to Settings b Scroll to Bluetooth Classic c If the setting is Off or On press the Select button until the ...

Page 32: ...ion about the track currently playing If the app you re using does not broadcast track information it won t appear on your Surge 3 Use the Select button to pause or use the Action button to skip to the next track 4 Press the Home button to return to the previous screen NOTE As with other Bluetooth devices if you disconnect your Surge Classic so you can connect another Bluetooth device the next tim...

Page 33: ...le of the clock Orbit Analog Digital Flare You can change your clock face using the Fitbit app or the fitbit com dashboard Fitbit app for iOS 1 On the dashboard tap the Surge tile 2 Tap Clock Face 3 Select your clock style Fitbit app for Android 1 On the dashboard tap the tracker tile 2 Tap the Surge tile 3 Tap Clock Face 4 Select your clock style Fitbit app for Windows 10 1 On the dashboard tap A...

Page 34: ...Pulse technology to track heart rate automatically and continuously when the heart rate tracker is on The Heart Rate Tracking setting has three options Auto the default The heart rate tracker is generally active only when you are wearing your Fitbit Surge Off The heart rate tracker is never active On The heart rate tracker is always active you may want to choose this option if your heart rate isn ...

Page 35: ...ate You ll be notified in the Fitbit app when an update is available After you start the update you ll see a progress bar on your tracker until the process is complete followed by a confirmation message Note that updating your Surge takes several minutes and may be demanding on the battery For this reason we recommend putting your charger in the charging cradle before updating ...

Page 36: ... a couple inches can be helpful Also make sure you re not wearing your tracker too tightly a tight band restricts blood flow potentially affecting the heart rate signal After a short wait you should see your correct heart rate again Unexpected behavior If you experience one of the following problems with your Surge it may be fixed by restarting your tracker It is not syncing It is not responding t...

Page 37: ...en turns completely off wait 10 seconds and then press the Home button to turn your Surge back on Your Surge should now work normally For additional troubleshooting or to contact Customer Support see https help fitbit com ...

Page 38: ...hich measures your BPM at rest and when you are exercising An ambient light sensor which turns on the backlight in low light conditions A 3 axis gyroscope A 3 axis magnetometer Battery Surge contains a rechargeable lithium polymer battery Memory Surge holds detailed minute by minute information for the most recent 7 days and 30 days of daily summaries Heart rate data is stored at one second interv...

Page 39: ...sistant Splash proof Do not shower or swim with the device Maximum Operating Altitude 30 000 feet 9 144 m Help Troubleshooting and assistance for your Surge can be found at http help fitbit com Return policy and warranty Warranty information and the fitbit com Store Return Policy can be found online at http www fitbit com returns ...

Page 40: ...adio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged...

Page 41: ...S standard exempts de licence s Son utilisation est soumise à Les deux conditions suivantes 1 cet appareil ne peut pas provoquer d interférences et 2 cet appareil doit accepter Toute interférence y compris les interférences qui peuvent causer un mauvais fonctionnement du dispositive IC ID 8542A FB501 European Union EU Declaration of Conformity with Regard to the EU Directive 1999 5 EC Fitbit Inc i...

Page 42: ...37 China Wireless sync dongle ...

Page 43: ...38 Surge Mexico IFETEL RCPFIFB14 1757 Israel 51 45135 ה התאמ ר אישו המוצר ל ש י המודולאר ק בחל י טכנ י שינו ל כ ע לבצ ן אי Serbia ...

Page 44: ...nna power 2 22dBi 변조방식 Type of the modulation Digital 안테나타입 Antenna type Vertical 출력 Output power 2 22dBm 안테나 종류 Type of Antenna Stamped Metal KCC approval information 1 Equipment name model name 무선데이터통신시스템용 특정소출력무선기기 FB501 2 Certificate number MSIP CMM XRA FB501 3 Applicant Fitbit Inc 4 Manufacture Fitbit Inc 5 Manufacture Country of origin P R C 5 Manufacture Country of origin P R C ...

Page 45: ... dongle Surge 注意依據低功率電波輻射性電機管理辦法第十二條經型式認證合格之低功率射頻電機非經許可公司商號或使用者均不得擅自變更頻率加大功率或變更原設計之特性及功能第十四條低功率射頻電機之使用不得影響飛航安全及干擾合法通信經發現有干擾現象時應立即停用並改善至無干擾時方得繼續使用前項合法通信指依電信法規定作業之無線電通信 CCAJ14LP4110T2 Complies with IDA Standards DA00006A ...

Page 46: ... safety instructions Cautions Prolonged contact may contribute to skin irritation or allergies in some users If you notice any signs of skin redness swelling itchiness or other skin irritation please discontinue use or wear the product clipped over a piece of clothing Continued use even after symptoms subside may result in renewed or increased irritation If symptoms persist consult your doctor The...

Page 47: ...ing any photosensitive medicine o Have epilepsy or are sensitive to flashing lights o Have reduced circulation or bruise easily Care and wearing tips Clean and dry your Fitbit product regularly particularly in areas in contact with the skin Use a clean damp cloth Do not wash the product under a faucet Wear your Fitbit product loosely enough to allow air circulation Use skin care products sparingly...

Page 48: ...ckaging signifies that this product must be disposed of separately from ordinary household wastes at its end of life Please kindly be aware that it is your responsibility to dispose of electronic equipment at recycling centers to help conserve natural resources Each country in the European Union should have its collection centers for electrical and electronic equipment recycling For information ab...

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