14
No Picture or Poor Picture
Is picture ok?
Yes. Problem is with signal (station, cable, or satellite reception).
No.
Turn off household/shop appliances such as, vacuum, blender, drill, etc.
Did picture improve?
Yes. Problem was interference from an appliance.
No.
Adjust antenna direction/alignment. / Press the RESET key twice
(personalized settings will be reset to factory defaults).
Change Channels.
Is color better?
Yes. Problem is with program or signal (station, cable, or satellite reception).
No.
Adjust antenna direction/alignment.
Did color improve?
Yes. Antenna was not adjusted properly for the channel you’re watching.
No.
Press the RESET key twice (personalized settings will be reset to
factory defaults).
Was the connector loose or disconnected?
Yes. Problem could be auto shutdown due to loss of signal. (See page 4.)
No.
Press the POWER key.
Did the TV come on?
Yes. Sleep Timer may have been set.
No.
Unplug the TV for a few seconds. Reconnect and press POWER.
TV Turns off by itself
Check antenna
connection.
TROUBLESHOOTING
Before calling for assistance, please look for the condition that most closely resembles your problem
in the following charts, then follow the instructions for that condition.
Poor color or no color
Change Channels.
Do you recognize the menu words now?
Yes. A language other than English was selected.
I don’t recognize words in the on-screen menu
Press the RESET
key twice
(personalized
settings will be
reset to factory
defaults).
Did the Blue Screen disappear?
Yes. The TV was in the Video mode. (A Blue Screen will appear when the Video or
Game mode is selected and there is no video signal being detected.) Your AV
equipment may be turned off or unplugged.
My TV screen is solid blue
Press the GAME
or INPUT key.