23
Problems and Solutions Guide
Vehicle runs sluggishly (cont.)
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than one rider at one time, exceeding the 50 lb.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, the built-in thermal fuse in
the battery may "trip", and automatically shut down operation of
the for approximately 25 seconds. Adjust the driving conditions
to prevent repeated automatic shutdowns.
Driving conditions are too stressful
Use only on generally level ground.
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Battery’s thermal fuse constantly
Damaged battery
Contact your local Power Wheels
®
authorized service
"trips", but the vehicle is not
center for diagnosis and repair.
overloaded nor the driving
conditions too severe
Child is switching between
Teach your child to stop the vehicle before switching
FORWARD and REVERSE
direction.
without stopping
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox
center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern. Some chargers do not
If your charger does not get warm during
get warm during use.
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for concern.
If your battery does not make noise or swell slightly
during charging, it does not mean that it is
not accepting the charge.
Problem
Possible Cause
Solution
Problem
Possible Cause
Solution
Bumper- to - Bumper Limited Warranty
N
*One year limited warranty from the date of purchase on the Power Wheels
®
vehicle.
Six month limited warranty on 6 volt battery.
For the original purchaser, this one year limited warranty covers the Power Wheels
®
ride-on vehicle (purchased from Power Wheels
®
) against defects
in materials and workmanship. The six month limited warranty applies only to the 6 volt battery included by Power Wheels
®
with the original purchase
of the vehicle.
This warranty covers normal use and does not cover the Power Wheels
®
vehicle or battery if it has been damaged by unreasonable use, neglect,
accident, abuse, misuse, improper service or other causes not arising out of defects in materials or workmanship. Evidence of any attempt at
consumer repair will void this warranty.
THIS WARRANTY DOES NOT COVER, AND IS INTENDED TO EXCLUDE, ANY LIABILITY ON THE PART OF POWER WHEELS
®
, WHETHER
UNDER THIS WARRANTY OR IMPLIED BY LAW, FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES FOR BREACH OF WARRANTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION, SO THIS LIMITATION MAY NOT APPLY TO YOU.
Should you need service or assistance with your vehicle during the warranty period,
do not return the vehicle to the store.
Power Wheels
®
has
provided a nationwide network of authorized service centers. For the location of the authorized service center nearest you, please visit us on-line at
www.powerwheels.com
or call
1-800-348-0751
. Power Wheels
®
is continually expanding our Authorized Service Center Network. If there is not an
authorized service center in your area, please call Consumer Relations for information,
1-800-348-0751.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE
TO STATE.
PLEASE SAVE YOUR ORIGINAL SALES RECEIPT.
