Problem
Possible Cause
Solution
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
authorized service center or contact Power Wheels
®
Consumer Relations toll-free at
1-800-348-0751.
Hint! For faster service when calling Consumer Relations, completely charge the battery before calling and have
the following available by the phone:
• vehicle,
• vehicle model number (see label in battery compartment),
• vehicle production run number (see label in battery compartment).
25
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the go foot pedal is pres-
Loose wire or connector
Check all wires around the motors and all connectors
sed, the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox
center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern.
If your charger does not get warm during
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some battery to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for
If your battery does not make noise or swell slightly
concern.
during charging, it does not mean that it is
not accepting the charge.
Stopwatch display is faint or
LR44 button cell battery is dead
Replace the LR44 button cell battery in the stopwatch.
stopwatch does not function at all.
Problems and Solutions Guide
