Problem
Possible Causes
What To Do
Wet clothes left in
washer or laundry
basket.
Laundry left sitting wet is more likely to crease. If not removing clothes from
washer immediately at end of cycle, select the ‘Wrinkle Free’ option (WM1490F,
WM1490P and WH1480P models only). Do not leave wet washing sitting in a
washing basket.
Wash temperature
too hot for load
type.
Select a lower wash temperature. Check items care label for correct care.
Items not sorted
correctly.
Sort load so that items of similar weight are washed together (refer to
'Sorting &
Loading'
).
Poor soil
Removal
Incorrect wash
cycle selected.
Select a wash cycle that is appropriate for the amount of dirt (refer to
'Wash
Cycles'
).
Insufficient
detergent.
Ensure the correct dose of detergent is used for the load size and soil level (refer
to
'Detergent & Fabric Softener'
).
Washer
overloaded.
Ensure the washer is not overloaded in terms of its capacity or the cycle selected
(refer to
'Wash Cycles'
).
Items require a
longer wash time.
Select a higher soil level option if available (WM1490P and WM1480P models
only).
Load was
particularly dirty.
Select ‘Pre Wash’ for particularly dirty loads (refer to
'Wash Cycle Options'
).
Items not sorted
correctly.
Wash heavily and lightly soiled garments separately.
Washer dirty from
previous wash.
After washing particularly dirty clothing, we recommend putting the washer
through a ‘Rinse’ cycle after the load has been removed, to wash away any
remnants of dirt and to prevent it contaminating future washes.
Incorrect wash
temperature
selected in relation
to the type of soil.
Select a wash temperature suitable for the type of soil, eg warm for greasy soils,
cold for muddy soils. Increasing the wash temperature generally improves soil
removal and overall wash performance.
Dye transfer
Coloured items not washed
separately from white/light
coloured items.
Remember to separate whites and colours.
New or non-colourfast items
not washed separately.
Wash non-colourfast items separately and select ‘Cold’ wash
temperature.
Wet items have been left
sitting for too long.
Remove items from washer as soon as the cycle is finished, or if
items are not to be removed from the washer immediately select
Updated: Thu, 11 Nov 2021 20:34:28 GMT
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