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Problem

Possible Causes

What To Do

Wet clothes left in
washer or laundry
basket.

Laundry left sitting wet is more likely to crease. If not removing clothes from
washer immediately at end of cycle, select the ‘Wrinkle Free’ option (WM1490F,
WM1490P and WH1480P models only). Do not leave wet washing sitting in a
washing basket.

Wash temperature
too hot for load
type.

Select a lower wash temperature. Check items care label for correct care.

Items not sorted
correctly.

Sort load so that items of similar weight are washed together (refer to

'Sorting &

Loading'

).

Poor soil
Removal

Incorrect wash
cycle selected.

Select a wash cycle that is appropriate for the amount of dirt (refer to

'Wash

Cycles'

).

Insufficient
detergent.

Ensure the correct dose of detergent is used for the load size and soil level (refer
to

'Detergent & Fabric Softener'

).

Washer
overloaded.

Ensure the washer is not overloaded in terms of its capacity or the cycle selected
(refer to

'Wash Cycles'

).

Items require a
longer wash time.

Select a higher soil level option if available (WM1490P and WM1480P models
only).

Load was
particularly dirty.

Select ‘Pre Wash’ for particularly dirty loads (refer to

'Wash Cycle Options'

).

Items not sorted
correctly.

Wash heavily and lightly soiled garments separately.

Washer dirty from
previous wash.

After washing particularly dirty clothing, we recommend putting the washer
through a ‘Rinse’ cycle after the load has been removed, to wash away any
remnants of dirt and to prevent it contaminating future washes.

Incorrect wash
temperature
selected in relation
to the type of soil.

Select a wash temperature suitable for the type of soil, eg warm for greasy soils,
cold for muddy soils. Increasing the wash temperature generally improves soil
removal and overall wash performance.

Dye transfer

Coloured items not washed
separately from white/light
coloured items.

Remember to separate whites and colours.

New or non-colourfast items
not washed separately.

Wash non-colourfast items separately and select ‘Cold’ wash
temperature.

Wet items have been left
sitting for too long.

Remove items from washer as soon as the cycle is finished, or if
items are not to be removed from the washer immediately select

https://producthelp.fisherpaykel.com/eu/Wash/Front_Loaders/FabricSmart/WM1490F1/User_Guide_WM1490F1/16_Troubles…

Updated: Thu, 11 Nov 2021 20:34:28 GMT

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Summary of Contents for WM1490F1

Page 1: ...efer to Wash Cycle Options Touching does not start the fill Washer door not closed properly Open and reclose door The washer is waiting for a command from you If is flashing then the washer is waiting for a command from you The washer has detected a fault Check if a code is being displayed on the panel refer to Before you Call for Service and Fault Codes Hot and cold taps not turned on Check that ...

Page 2: ...ycle Washer drains while filling Drain hose too low Ensure the height of the drain hose is at least 800mm from the floor level refer to Installation Instructions Draining Drain hose sitting in water Clear the drain Washer is not draining Drain hose blocked Clear the drain hose Pump filter blocked Clear the pump filter refer to Caring for your Washer Drain hose higher than 1200 mm above floor level...

Page 3: ...awer not fully closed Close detergent dispenser drawer fully and ensure it remains closed during the cycle Damage to door seal Check seal inside door for damage If it sustains any damage it will need to be replaced Cycle time longer than usual Inaccurate time reading Adjustment of time remaining during cycle Wash time is approximate Wash time may be influenced by a number of factors refer to Washe...

Page 4: ...d potential damage to itself Vibrating Transit bolts left in place Ensure transit bolts are removed prior to use of the machine refer to Installation Instructions Removing the Transit Bolts Washer may not be level Ensure washer is installed on an appropriate surface and levelled correctly refer to Installation Instructions Levelling the machine Load is out of balance Wash an average sized load rat...

Page 5: ...was particularly dirty Select Pre Wash for particularly dirty loads refer to Wash Cycle Options Items not sorted correctly Wash heavily and lightly soiled garments separately Washer dirty from previous wash After washing particularly dirty clothing we recommend putting the washer through a Rinse cycle after the load has been removed to wash away any remnants of dirt and to prevent it contaminating...

Page 6: ...ate larger items from smaller items Washer loaded incorrectly Load items loosely and individually into the washer ie not folded Incorrect cycle for load type selected Use the Easy Iron cycle to wash shirts Washer overloaded in terms of its capacity or the cycle selected Try washing average to smaller load sizes Delicate items Wash pantyhose bras and any other delicate items prone to tangling in a ...

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