10
TROUBLESHOOTING
Warming drawer problems
If there is a problem, check the chart below to see if you can fix it.
If the problem cannot be fixed or persists, call your Authorized Repairer or
Customer Care.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
The warming drawer is
cold and the ‘On/Off’
light does not work
The power supply is off
- Check the warming drawer is
plugged in and switched on.
- Check the circuit breakers
have not tripped.
NOTE: if there is an interruption
to the power supply (ie a power
cut) the warming drawer will
turn off. You will need to turn
the warming drawer on again.
The halo does not
come on when I press
the button, but the
warming drawer is still
working
The light is faulty
Call your Authorized Repairer
or Customer Care
The crockery is not
warm enough
- The wrong heat setting
has been selected.
- The crockery has not been
warmed for long enough.
- Cookware is covering the
fan element vents and
preventing the flow of
warm air.
Various factors affect how long
the crockery will take to heat,
including:
- material and thickness of the
crockery
- temperature setting
- how the crockery is arranged
- how much crockery is being
heated.
Quoted times are guidelines only.
The on/off halo is
flashing
Drawer has overheated
Press the button to turn the
drawer off, wait 30 minutes
to allow the drawer to cool
down and switch on again.
If the light begins to flash
again, turn the drawer off at the
mains and call your Authorized
Repairer or Customer Care.
The warming drawer
makes a ‘clicking’
sound when the
drawer is open
This is normal
The heating fan is on a
thermostat. This will switch
off and on to maintain the
temperature at the correct
setting. The ‘click’ is the sound
of the fan turning on or off.
