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TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or
the Customer Care Center.
Product parts and accessories can be purchased through the Fisher & Paykel Customer Care
Center, or online at fisherpaykel.com (this service is available to selected markets only).
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Appliance does not
operate
No electricity at power outlet.
Check that the plug is correctly connected and
power switched on.
Check another appliance at the same outlet.
Check house breaker.
Light not working
Light not functioning.
The lighting cannot be serviced by the user.
Contact your Fisher & Paykel dealer or trained
and supported service technician.
Appliance not working.
Check appliance is turned on at the wall or at
the isolating switch.
Light and display
not working
Product in Sabbath mode.
Press , and together for 4 seconds.
Storage
compartments too
warm
Temperature setting
not correct.
See 'Adjusting the temperature' section of this
User guide.
Frequent door openings.
Minimize door openings to allow temperature
to stabilize.
Large amount of food
has been recently added.
Select
MAX COLD
features to assist in lowering
the temperature quickly.
Food freezing in
the refrigerator
Temperature setting is too
cold.
Increase the temperature setting.
See 'Adjusting the temperature' section of your
user guide.
Food placed directly in front of
air outlets.
Move chill sensitive foods away from the air
outlets.
Unfamiliar noises
Cabinet not stable or level.
See Installation guide supplied with
this appliance.
Freezer is defrosting.
This is normal.
Ice maker sounds
Normal ice maker operation.
See 'User warnings and sounds' section.
Food Mode is not
available
Not all combinations of food
modes are available in all
compartments.
Try to select the desired Food Mode
in a different compartment.
