Troubleshooting
Problem
Possible solutions
My cooktop does not
light
Check the cooktop is plugged in and the power is switched
on.
The gas electrodes may be dirty. These can be easily cleaned
with a toothbrush and methylated spirits.
The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat.
Check the gas supply valve is turned on and the supply to
the house is working. Gas should be heard when you turn a
burner on.
My burner flames are
yellow/slow to start
The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat.
If you use bottled gas this may indicate you are getting near
the end of the bottle.
Check the burner parts are not blocked with water.
The gas pressure may not be at the correct level. Check with
your service person/installer.
One of my burners
has an uneven flame
Check the burner parts are clean and dry. Check the assembly
and make sure the burner cap is sitting flat.
My cooktop goes
out when I let go of
the knob (
Jet models
CG602 & CG902 only)
Your cooktop has a safety feature called ‘flame failure’. When
lighting a burner, you need to hold down the knob for five
seconds.
The flame goes out at
low settings
The gas supply pressure may be low. Check with your service
person/installer.
The low setting may have been adjusted incorrectly. Check
with your service person/installer.
11
Summary of Contents for JET CG602M
Page 1: ...User guide NZ AU Gas cooktop JET CG602Q CG602M CG902Q CG902M TITAN CG913 Series...
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Page 20: ...Notes 18...
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