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Troubleshooting

Problem

Possible solutions

My cooktop does not 
light

Check the cooktop is plugged in and the power is switched 
on.

The gas electrodes may be dirty.  These can be easily cleaned 
with a toothbrush and methylated spirits.

The burner parts may not be located properly.  Check the 
assembly and make sure the burner cap is sitting flat.

Check the gas supply valve is turned on and the supply to 
the house is working.  Gas should be heard when you turn a 
burner on.

My burner flames are 
yellow/slow to start

The burner parts may not be located properly.  Check the 
assembly and make sure the burner cap is sitting flat.

If you use bottled gas this may indicate you are getting near 
the end of the bottle.

Check the burner parts are not blocked with water.

The gas pressure may not be at the correct level. Check with 
your service person/installer. 

One of my burners 
has an uneven flame

Check the burner parts are clean and dry. Check the assembly 
and make sure the burner cap is sitting flat.

My cooktop goes 
out when I let go of 
the knob (

Jet models 

CG602 & CG902 only)

Your cooktop has a safety feature called ‘flame failure’.  When 
lighting a burner, you need to hold down the knob for five 
seconds.

The flame goes out at 
low settings

The gas supply pressure may be low. Check with your service 
person/installer.

The low setting may have been adjusted incorrectly. Check 
with your service person/installer.

11

Summary of Contents for JET CG602M

Page 1: ...User guide NZ AU Gas cooktop JET CG602Q CG602M CG902Q CG902M TITAN CG913 Series...

Page 2: ......

Page 3: ...ame failure reignition system 4 Accessories 4 JET MODELS CG602 CG902 Series Temperature control 6 Flame failure safety feature 7 Accessories 8 Hints and tips 10 Troubleshooting 11 Care and cleaning 12...

Page 4: ...of your cooktop We recommend you read the whole book before you start using your cooktop for the sake of safety as well as success First use Check that the cooktop is plugged in and the electricity s...

Page 5: ...d the Low positions Do not adjust the flame between High and Off If the cooktop does not light Check that the cooktop is plugged in and the power is switched on Check that the gas is turned on Check t...

Page 6: ...restarted to resume cooking Accessories Using a wok The pan support over the central wok burner is shaped to fit a wok Care should be taken when using a large wok that other pots are not pushed sidewa...

Page 7: ...ods Use at low heat only Always remember it is for simmering and exposure to extreme heat may distort it To use the Simmermat 1 First cook the food or bring to the boil over high heat 2 Then reduce th...

Page 8: ...en High and Off If the cooktop does not light Check that the cooktop is plugged in and the power is switched on Check that the gas is turned on Check that the burner parts including the burner cap are...

Page 9: ...e In the event of the burner flame being accidentally blown out the flame failure safety device will cut off the gas supply Before relighting the burner turn the knob off and wait one minute Power fai...

Page 10: ...s cooked as this releases the juices and dries the steak out Capsicums eggplant tomato halves zucchini are some of the vegetables ideal for char grilling on the ridged side of the skillet Flat breads...

Page 11: ...mall items to be placed on burners Do not leave the coffee pot on the pan support when not in use as this may cause damage to the pan support Fish kettle not supplied A fish kettle on the fish burner...

Page 12: ...y saucepans may bend the pan support or deflect the flame Match the bottom of your saucepans with the cooking zone of the burner and always make sure they are stable This will give you the most effici...

Page 13: ...r cap is sitting flat If you use bottled gas this may indicate you are getting near the end of the bottle Check the burner parts are not blocked with water The gas pressure may not be at the correct l...

Page 14: ...tubborn stains under a soapy cloth Pan supports etc are dishwasher safe For stubborn stains see the following chart Do not clean cooktop parts in a self cleaning oven Do not use a steam cleaner After...

Page 15: ...orary Control knobs Hot soapy water and a soft cloth Mild abrasive cleansers eg Jif Always apply minimal pressure with abrasive cleaners Stainless steel exterior Brushed and iridium Soak stains under...

Page 16: ...porates an isolating switch providing full disconnection from the power supply WARNING Do not stand or place heavy objects on this appliance Do not use an asbestos mat between the flame and the saucep...

Page 17: ...of heat and moisture in the room in which it is installed Ensure the kitchen is well ventilated Keep natural ventilation holes open or install a mechanical ventilation device rangehood Prolonged inten...

Page 18: ...in accordance with the product s user guide C Defects to the product caused by accident neglect misuse or act of god D The cost of repairs carried out by non authorised repairers or the cost of corre...

Page 19: ...pliance Your dealer or our Customer Care Centre can recommend an Authorised Service Centre in your area In Australia If you need assistance Call the Fisher Paykel Customer Care Centre and talk to one...

Page 20: ...Notes 18...

Page 21: ......

Page 22: ...s described at the date of issue Under our policy of continuous product improvement these specifications may change at any time You should therefore check with your Dealer to ensure this booklet corre...

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