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12

Customer Care

Before you call for service or assistance…

Check the things you can do yourself.
Refer to your User Guide and check:

1

 

  Your appliance is correctly installed.

2

   You are familiar with its normal operation.

If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel 
Authorised Repairer, or contact us through our local website listed on the back cover.

In New Zealand if you need assistance...*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we 
can be of any further help, please contact our Customer Care Centre,

Toll Free:

 0800 FP CARE or 0800 372 273  

Fax:

 (09) 273 0656

Website:

 www.elba.co.nz  

Postal address:

 PO Box 58546, Botany, Manukau 2163

If you need service...*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully 
trained technicians can carry out any service necessary on your appliance. Your dealer or our 
Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.

In Australia if you need assistance...*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

Toll Free:

 1300 650 590  

Fax:

 (07) 3826 9298

Website:

 www.elba.com.au  

Postal Address:

 PO Box 798, Cleveland QLD 4163

If you need service...*

Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for 
servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a 
qualified Fisher & Paykel Authorised Repairer in your area.

*If you call, write or contact our website please provide: your name and address, model number, 
serial number, date of purchase and a complete description of the problem. This information is 
needed in order to better respond to your request for assistance.

Product details

Fisher & Paykel Appliances

Model  

  Serial no.  

Date of purchase  

 Purchaser 

 

Dealer  

 Suburb 

 

Town  

 Country 

 

Summary of Contents for HC60PCIEX3

Page 1: ...NZ AU Installation instructions and User guide Wall canopy HC60PCIEX3 HC90PCIEX3 models...

Page 2: ......

Page 3: ...stomer Care 12 Contents Important SAVETHESEINSTRUCTIONS The models shown in this User Guide may not be available in all markets and are subject to change at any time For current details about model an...

Page 4: ...vice agent or similarly qualified person in order to avoid a hazard Always switch the power off prior to installation servicing or cleaning the wall canopy Never use the wall canopy without the filter...

Page 5: ...small screws to secure chimney flue 5 x 8 x 1 wood screws 1 x washer 5 mm inner diameter Typical equipment required Electric drill Screwdriver Duct tape Jig saw Ladder Ducting Tape measure Drill bits...

Page 6: ...or recirculation please purchase charcoal filters which are fitted in place of the aluminium filters supplied with the hood The charcoal filters purify the air before allowing the air to return back t...

Page 7: ...ull Prior to drilling any holes check that the area behind the surface to be drilled is clear of any electrical cables or pipes etc Take care when installing the wall canopy as stainless steel is easi...

Page 8: ...e filters this is to make installation easier Press inward on the catch found on the handle and pull the filter downward Fig 4 4 Determine location of the fixing keyholes on the wall The hood is secur...

Page 9: ...ration on all speed levels This will ensure that any imperfections in the installation such as unwanted sounds or lack of suction can be addressed before the flue is in place Over 95 of service calls...

Page 10: ...8 Getting started quickly Control panel Fig 7 Slide control 3 Fan On High 2 Fan On Medium 1 Fan On Low 0 Fan Off 1 Lights On 0 Lights Off...

Page 11: ...l basis Always ensure the container is in place prior to using the wall canopy Do not attempt to block the hole in the motor casing Aluminium filters The grease filters must be periodically cleaned at...

Page 12: ...er to the wall canopy 2 Remove the aluminium mesh filters or charcoal filters if fitted 3 Unscrew the old bulb and screw in the new replacement bulb 4 Refit aluminium mesh or charcoal filters Note rep...

Page 13: ...repairs carried out by non authorised repairers or the cost of correcting such unauthorised repairs E Normal recommended maintenance as set out in the Product s User Guide F Repairs when the applianc...

Page 14: ...lly trained technicians can carry out any service necessary on your appliance Your dealer or our Customer Care Centre can recommend a Fisher Paykel Authorised Repairer in your area In Australia if you...

Page 15: ......

Page 16: ...ucts and models described at the date of issue Under our policy of continuous product improvement these specifications may change at any time You should therefore check with your Dealer to ensure this...

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