53
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
The coffee
is not hot
The cups were
not preheated.
Warm the cups by rinsing them with
hot water (Note: you can use the hot
water function).
The infuser has cooled
down because two to three
minutes have elapsed since
the last coffee was made.
Before making the coffee, heat the
infuser by rinsing using the rinse function
(see section ‘Rinsing the coffee maker’).
A low coffee temperature
is set.
Set a hotter coffee temperature in the
menu (see section ‘Settings’).
The coffee
is weak or not
creamy enough
The coffee is ground
too coarsely.
Turn the grinding adjustment dial one
click counter clockwise towards
1
while
the coffee mill is in operation. Continue
one click at a time until you reach the
desired coffee delivery. The effect is
only visible after delivering two coffees
(see section ‘Adjusting the coffee mill’). If
coffee is still not to your preference, try
using a different brand of coffee.
The coffee
is delivered
too slowly or
a drop at a time
The coffee is ground
too finely.
Turn the grinding adjustment dial one
click clockwise towards
7
while the coffee
mill is in operation above figure. Continue
one click at a time until you reach the
desired coffee delivery.
The effect is only visible after delivering
two coffees (see section ‘Adjusting the
coffee mill’).
Coffee does
not come out
of one or both
of the spouts
The coffee spouts
are blocked.
Clean the spouts with a toothpick.
The appliance
will not
make coffee
The appliance has
detected impurities in its
internal circuits.
CLEANING UNDERWAY
is
displayed on the screen.
Wait for the appliance to be ready for
use again and reselect the required
drink. Contact Customer Care if the
problem persists.
