Fisher & Paykel E150 Installation Instructions And User Manual Download Page 41 | Manualshive

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39

Customer Care

Before you call for service or assistance…

Check the things you can do yourself.
Refer to your User Guide and check:

1

Your appliance is correctly installed.

2

You are familiar with its normal operation.

3

You have read the problem solving at the back of the book.

If after checking these points you still need assistance, please refer to your nearest
Fisher & Paykel Authorised Repairer, or contact us through our website listed on the
back cover.

In New Zealand if you need assistance…*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if
we can be of any further help, please contact our Customer Care Centre.

Toll Free:

0800 FP CARE or 0800 372 273

Fax:

(09) 273 0656

Website:

www.fisherpaykel.com

Postal address:

Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163

If you need service…*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully
trained technicians can carry out any service necessary on your appliance. Your dealer or our
Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.

In Australia if you need assistance…*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

Toll Free:

1300 650 590

Fax:

(07) 3826 9298

Website:

www.fisherpaykel.com

Postal address:

Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163

If you need service…*

Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for
servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a
qualified Fisher & Paykel Authorised Repairer in your area.

In United Kingdom if you need assistance…*

Phone:

08000 886 605

Fax:

08000 886 606

Website:

www.fisherpaykel.com

Postal Address:

Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes,

Buckinghamshire, MK10 0BD

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Summary of Contents for E150

Page 1: ...NZ AU GB IE EU AE Installation instructions and User guide Refrigerator Freezer ...

Page 2: ...0 mm wide E521T Cyclic and Compact models 525 mm wide P120 E169T C170T C190 E240B E249T C270 635 mm wide C373 C450 E373 E450 Vertical freezer models 525 mm wide E150 E210 635 mm wide E308 E388 Chest freezer models Slimline H215 H275 H320 Standard H160 H220 H280 H360 H510 H701 ...

Page 3: ...erating instructions 29 Special features and maintenance 30 Food care all products Storing food in your refrigerator 31 Storing food in your freezer 33 Problem solving checklist 35 Manufacturer s Warranty 37 Customer Care 39 European directive 2012 19 EU on Waste Electrical and Electronic Equipment WEEE 41 Contents Important SAVETHESEINSTRUCTIONS The models shown in this User Guide may not be avai...

Page 4: ...orage space with the latest features and functions Thousands of hours of food care research and 75 years of refrigeration experience has been programmed into your refrigerator freezer to give you the best possible performance We hope you enjoy your new product Note this guide covers all models listed on the inside cover of this book Diagrams above show examples of two of the models covered in this...

Page 5: ...ons Warning When using this appliance always exercise basic safety precautions including the following Danger This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Youn...

Page 6: ... a gas work licence or authorisation for hydrocarbon refrigerants to carry out service and repairs which involve removal of covers Disposal Extreme care must be taken when disposing your old appliance to avoid hazards The refrigerant gas must be safely removed The doors should be removed and the shelves left in place so that children may not easily climb inside Your Fisher Paykel Authorised Repair...

Page 7: ...r many years without the need for service checks However if your refrigerator is malfunctioning have it attended to by your Fisher Paykel Authorised Repairer as soon as possible All electrical repairs must be carried out by an adequately trained service technician or qualified electrician Storing food and drinks DO NOT store explosive substances such as aerosols cans with a flammable propellant in...

Page 8: ...nd some cooked food can be refrozen but use as soon as possible Meat fish poultry use immediately or cook then refreeze Vegetables discard as they usually go limp and soggy 3 Thawed but warmer than 5 C discard all foods Do not refreeze frozen foods that have thawed completely The food may be dangerous to eat Cleaning Many commercially available cleaning products contain solvents which may attack p...

Page 9: ...s and double adaptors as the combined weight of both power cords can pull the double adaptor from a wall outlet socket For power requirements refer to the information on the serial plate located at the front bottom right hand side of the refrigerator when the door is open On chest freezers the serial plate is located on the right hand side at the bottom It is essential that the appliance be proper...

Page 10: ...FULL DOOR ROTATION PLAN VIEW FLUSH WITH REFRIGERATOR DOOR FULL DOOR ROTATION FLUSH WITH REFRIGER A D B C E M M M P H I P F R S Q Q Q P G N M P K L PRODUCT DIMENSIONS mm A Overall height of product 1695 b Overall width of product 635 c Overall depth of product excludes handle includes evaporator 715 SOURCE FP Installation 4923_NZ_AUS_Ice_and_Water_UG_lo FP CAD files Anthony Munns Verification of ga...

Page 11: ...n G Inside width 680 680 680 680 680 790 790 790 790 790 835 945 H Inside depth flush to curved door 552 552 552 552 552 680 680 680 680 680 680 680 I Inside depth flush to flat door n a n a n a n a n a n a 695 n a n a n a n a n a Flush with refrigerator door 90 door rotation for full drawer shelf access the doors need to be open past 90 J Inside width 635 635 635 635 635 745 745 745 745 745 790 9...

Page 12: ...ounding cabinetry See minimum clearance in cabinetry dimensions table refer to page 9 C Adjust the front feet down until the refrigerator is leaning backward with the front approximately 10 mm higher than the back This will ensure a good door closing action Refer to Fig 1 D Aligning your refrigerator with cabinetry Align the sides of the refrigerator with the cabinetry by adjusting the hinge side ...

Page 13: ...s pushed back into position Ideally the packing material is large enough to rest against the back wall so as to prevent it moving when the cabinet is pushed into position Wall behind refrigerator For example if this foot lifts off the floor when pushing gently on the top front of the refrigerator Packing material goes under rear roller diagonally opposite front foot that lifts Fig 3 Stabilising yo...

Page 14: ... may have an odour on its initial operation but this will go when the refrigerator and freezer have cooled sufficiently Energy efficiency For the most energy efficient use of your appliance Ensure your refrigerator or freezer has adequate ventilation as recommended in the installation instructions Do not cover your appliance with any material that will prevent air from flowing around the cabinet s...

Page 15: ... or laid down carefully lay it on its side the right hand side when viewed from the front Relocate and install If the appliance has been left on its side for any length of time leave it standing upright as long as possible at least a few hours before turning it on If the product has been transported upright then it can be switched on after 10 minutes Storing your appliance When storing your cleane...

Page 16: ...refrigerator models with silver handles on the face of the door need to be ordered at the point of purchase either with left or right opening doors and can not be interchanged All other models need to have an appropriate conversion kit for that model refrigerator The kit is available from your Fisher Paykel Authorised Repairer or Dealer Full instructions are included in the conversion kit ...

Page 17: ... diagram will be showing The temperature indicator illustrated by a thermometer will show the temperature setting for this compartment as a series of lights The temperature may be altered by pressing the or buttons One press on either of these buttons will produce a dimmer light which indicates a small change in temperature Pressing either button twice gives a brighter light and indicates a greate...

Page 18: ...d the button on the temperature control panel for 10 seconds Normal refrigerator sounds ActiveSmart refrigerators with their excellent energy ratings and cooling performance can produce sounds somewhat different to your old refrigerator Normal operational sounds include Fan air flow sound ActiveSmart refrigerators have fans which change speed depending on demand During cooling periods such as afte...

Page 19: ...getables separately This will help extend their storage life If there is a mixture of fruit and vegetables in the bin s adjust the position of the control to the centre If there is too much water in the bin s due to the high humidity the control can be adjusted towards the setting with fewer drips fruit setting and or the water can be wiped out as required Remember a small amount of water in the b...

Page 20: ...cold air into the drawer Typical operating temperatures in this compartment are from 3 C to 9 C The closed vent situation is ideal for storage of tomatoes tropical fruit cucumber capsicum etc as these foods do not keep as well at colder temperatures The open vent situation is suitable for most vegetables and fruits Uncut fruit and vegetables with protective skin eg apples and pears can be stored w...

Page 21: ... be soaked up from the evaporator tray using a sponge Wipe out with warm water and detergent or disinfectant Switch on the appliance and reposition the refrigerator Interior It is important to keep the interior of the refrigerator and freezer clean to help prevent food from becoming contaminated during storage The amount and types of food stored determines how often cleaning should be carried out ...

Page 22: ...astic components of your refrigerator Bottle holder where fitted Clean with warm water and detergent The use of abrasive cleaners and solvents may cause damage To remove trays or fixed bins For ease of removal empty food from tray bin first Hold the centre front of the tray bin handle Lift vertically to unclip from the runners and pull tray bin towards you to remove Push runners back into refriger...

Page 23: ...helf front corners fit bottom clips into shelf front trim Next slide sideways towards shelf until arm clips onto glass 3 To attach humidity control lid with text facing you align lid with front of shelf Hold lid vertically and fit front end into retainer on shelf Ensure lid fits into retainer as well as underneath humidity slides 4 At the sides of the shelf adjust humidity slide tabs so that the p...

Page 24: ...with the refrigerator compartment door open remove the tray divider rack and bin Wash with warm water and detergent Rinse dry and replace Lower shelf in models with roll out fruit and vegetable bin E415H model Remove the front baffle after lifting its inner edge With the refrigerator compartment door open slide the shelf forward and lift out Clean with warm water and detergent Rinse dry and replac...

Page 25: ...st setting 7 is coldest setting We recommend adjusting the temperature by half a setting initially and then allow at least 24 hours for the cabinet temperature to stabilise before re adjusting If you are altering the temperature of a 2 door refrigerator remember you are altering the temperature of both compartments The running time and temperature are affected by where your refrigerator is located...

Page 26: ...functions The humidity control lid seals the bins to provide a humid microclimate to extend storage times of fruits and vegetables The humidity control lid prevents condensation which forms at high humidities from dripping down onto the fruit and vegetables by retaining it in the grooves of the lid The ability to retain high humidity in the fruit and vegetable bin may produce small amounts of wate...

Page 27: ...sinfectant Switch on the appliance Interior It is important to keep the interior of the refrigerator and freezer clean to help prevent food from becoming contaminated during storage The amount and types of food stored determines how often cleaning should be carried out ideally once every 1 to 2 weeks in the refrigerator Remove the shelves from cabinet and door Wash shelves and storage bins in warm...

Page 28: ...egetable bin s and lid 635 mm wide models Remove bin s then the bottom refrigerator shelf Place the shelf upside down on a flat surface Pull lid at position A then lift up at position B Take lid off at sides Clean lid and bin s in warm soapy water To reassemble insert lid and clip at position C then snap in the clip at position A B A C Fig 12 Humidity Control lid ...

Page 29: ...rosting of your freezer is carried out as quickly as possible During defrosting a rise in temperature of frozen food above normal storage temperature can shorten the storage life of the food Wipe the freezer dry Replace the frozen food Switch the refrigerator on Defrosting models with ice boxes The P120 box evaporator is designed for short term storage of frozen foods and ice only Remove all froze...

Page 30: ...eft open the alarm will beep after 60 seconds If the door remains open subsequent beeps will sound every 30 seconds for 5 minutes A continuous alarm will sound if the door has been left open for 5 minutes or longer The alarm will stop when the door is closed Fault alarms If the electronic controller detects a fault from which it is unable to recover an alarm will sound when the door is opened When...

Page 31: ...een set to position 4 during manufacturing for normal operating conditions and should not need adjustment The freezer compartment should be approximately 18 C At this temperature the food will keep for the length specified on the freezer storage guide Re adjust the control as necessary to suit your individual preference 1 is the warmest setting 7 is the coldest setting Fig 14 Temperature control ...

Page 32: ... may become irreversibly damaged Also do not use harsh abrasive cloths and cleaners or highly perfumed strong smelling cleaners or solvents on either the interior or exterior of the freezer Frost forms faster on the top edge of the freezer compartment in climates of high humidity as this is the area of first contact to the warm moist air when the lid is open Your chest freezer is designed with a f...

Page 33: ...ll be accelerated Avoid placing food directly in front of air outlets as it may freeze Cold air needs to circulate to maintain safe food storage Do not open the refrigerator door unnecessarily Cool hot foods down before placing them in the refrigerator This should be done quickly It can be aided by placing the container of food in a bowl of ice and water renew the ice as necessary Note hot contain...

Page 34: ...xed paper or foil If storing overnight or longer take particular care to select very fresh fish Whole fish should be rinsed in cold water to remove loose scales and dirt and then patted dry with paper towels Place whole fish or fillets in a sealed plastic bag Keep shellfish chilled at all times Use within 1 2 days Precooked foods and leftovers These should be stored in suitable covered containers ...

Page 35: ...ible Freeze only small quantities of food at any one time For best results we recommend that only 1 kg of food be frozen per 25 L freezer capacity About 3 kg in small freezers and 4 kg in larger freezers For faster freezing in models we recommend that fresh food is placed at the top of the freezer compartment close to the air vent Do not pile frozen food around the fan cover It can prevent adequat...

Page 36: ...ng Freeze only high quality mature ready to eat vegetables Sort and discard any that are damaged It is necessary to blanch most raw vegetables prior to freezing Blanching involves a short cooking period during which vegetable enzymes are destroyed If these enzymes are not destroyed they cause undesirable physical and chemical changes during freezer storage Vegetables can be blanched in boiling wat...

Page 37: ...rigerator not working Check refrigerator is turned on at wall If problem continues refer to page 39 Light and display not working Product in Sabbath Mode ActiveSmart models Hold the button down for 10 seconds Motor operates for long periods Hot weather Frequent door or lid openings Large amount of food recently added Minimise door or lid openings to allow temperatures to stabilise Temperature cont...

Page 38: ...idity Wipe dry Ice buildup inside freezer compartment Freezer door not closing tightly Move items in freezer so door can close tightly Check and clean door gasket seal In chest freezer over a period of time ice will build up this is normal Defrost chest freezers if ice build up is more than 6 mm deep Taste or odour in ice cubes Transfer of odour taste from strong smelling foods Wrap or cover stron...

Page 39: ...ing or plumbing 4 Correcting fault s caused by the user 5 Noise or vibration that is considered normal eg drain fan sounds refrigeration noises or user warning beeps 6 Correcting damage caused by pests eg rats cockroaches etc 7 Replacement light bulbs B Defects caused by factors other than 1 Normal domestic use or 2 Use in accordance with the Product s User Guide C Defects to the Product caused by...

Page 40: ...stralian Customers This Warranty is an extra benefit and does not affect your legal rights Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to b...

Page 41: ...u need service Fisher Paykel has a network of independent Fisher Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance Your dealer or our Customer Care Centre can recommend a Fisher Paykel Authorised Repairer in your area In Australia if you need assistance Call the Fisher Paykel Customer Care Centre and talk to one of our Customer Care C...

Page 42: ...ce If we can be of any further help please contact us on Phone 64 9 273 0660 Fax 64 9 273 0580 Website www fisherpaykel com Postal address Fisher Paykel Appliances Ltd PO Box 58732 Botany Manukau 2163 Auckland New Zealand If you call write or contact our website please provide your name and address model number serial number date of purchase and a complete description of the problem This informati...

Page 43: ...ol marked on the serial plate or on the documents accompanying the product indicates that this appliance may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment Disposal of the appliance shall be carried out in accordance with the local environment regulations for waste disposal and ensure the...

Page 44: ...uct specifications in this booklet apply to the specific products and models described at the date of issue Under our policy of continuous product improvement these specifications may change at any time You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available ...

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