27
PROBLEM SOLVER
If the DishDrawer does not appear to be working properly, check this chart and
correct where possible. You are reminded that User faults are not covered by the
warranty. If you need any assistance, please call our Customer Care Center on
1 888 9 367 872 before you call for service.
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
DishDrawer will not start
Power supply not
Connect the power supply.
connected
The drawer not closed
Ensure the drawer is firmly
properly
closed.
Lock on
Remove the Lock function
by holding down the
Lock
button until the red light
above the
Lock
disappears.
Start / Pause
button not
Press
Start / Pause
button.
pressed
DishDrawer does not
Drain hose bent or kinked Straighten the drain hose.
drain
Filter plate / drain filter
Clean the filter plate and
blocked
drain filter.
Water does not flow into
Water faucet turned off
Turn the water faucet on.
the DishDrawer
Inlet hose bent or kinked
Straighten the inlet hose.
Water marks on the dishes Insufficient rinse agent
Check if there is enough
rinse agent in the
dispenser.
Rinse agent setting too low Increase the rinse agent
setting.
DishDrawer overloaded
Ensure the dishes are not
or incorrectly loaded
nesting together.
Too much detergent
Decrease the amount of
detergent.
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