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TROUBLESHOOTING

 

Excessive water remaining above the filter plate, after the rinse cycle. (This is displayed as an A3 fault. See user guide ‘How to attend to a fault’)

Check for a kinked drain hose, blocked or incorrectly drilled out waste connection, highloop not properly installed, drain hose not routed correctly or spray arm not in place.

 

No water supply. (This is displayed as an A1 fault. See user guide ‘How to attend to a fault’)

Check water is connected and turned on.

 

The dishwasher is beeping continuously

There is a fault. See section ‘How to attend to a fault’ in the User guide for further information and instructions.

 

No program indicator lights up when the drawer is opened

Ensure power is connected and is switched on. If it is and still no indicator ligths up, see the ‘Preference options’ section of the ‘Quick start guide’. An option called ‘Open drawer auto power-on’ 
may need to be turned on.

 

Water around water supply and drainage connections

 

Check connections, existing plumbing and hoses for leaks. Check rubber washer and hose clamp are correctly fitted.

 

If product is tipping

Ensure the product is secured to the cabinetry. 

 

Drawer doesn’t close properly

Ensure nothing is obstructing the drawer from closing properly eg hoses or drawer latches.

 

If a problem occurs, consult the ‘Troubleshooting’ section of the User guide.

 

If after checking these points you still need assistance, please refer to the Service & Warranty book for warranty details and your nearest Authorised Service Centre, or contact us through our 
website, listed below.

Summary of Contents for DishDrawer DD24DTI

Page 1: ...591386 A 08 17 INSTALLATION GUIDE US CA DD24DI DD24DTI DD24DHTI models DOUBLE DISHDRAWERTM DISHWASHER...

Page 2: ...result in electrical shock or death WARNING Cut Hazard Take care panel edges are sharp Failure to use caution could result in injury or cuts IMPORTANT SAFETY INSTRUCTIONS Installation of this dishwash...

Page 3: ...OPTIONAL Prefinished toekick 1 Rubber washer for inlet hose 1 comes already fitted Hexagonal socket for feet adjustment 2 long short Side mounting bracket kit A and B 2 OPTIONAL Edge Protector 1 If th...

Page 4: ...ide the terminal block cover sideways to unlock and hinge open to access the terminal block 6 Unscrew the Live Neutral and Earth wires as shown 7 Unscrew the three screws on the base as shown and remo...

Page 5: ...d through or under under housing ribs 9 Screw down the Live Neutral and Earth wires correctly 10 Push the plastic harness cover back over It should clip back into place 11 Fold down and slide back the...

Page 6: ...lower drawer front panel 12 1 4 14 3 16 311 360 12 1 4 14 3 16 311 360 J Ventilation gap between drawer front panels 5 16 8 5 16 8 K Height of toekick customisable 2 1 4 4 5 8 58 118 2 1 4 4 5 8 58 1...

Page 7: ...in 34 864 P Inside width of cavity 23 5 8 600 23 5 8 600 Q Inside depth of cavity min 22 1 16 560 min 22 1 16 560 R Recommended height of adjacent cabinet space 30 762 30 762 S Height of toekick space...

Page 8: ...I DD24DHTI models min 28 1 4 717mm B min 30 762mm B DD24DI models DD24DTI DD24DHTI models WIDTH OF PANEL HEIGHT OF UPPER PANEL HEIGHT OF LOWER PANEL 15 11 16 17 3 8 398mm 442mm Note The upper panel ex...

Page 9: ...NO CUTOUT HEIGHT OF TOEKICK PANEL D 1 9 16 40mm 1 9 16 3 7 16 40mm 88mm 3 7 16 3 15 16 88mm 100mm B D 0 0mm recommended min 2 1 4 58 min 1 2 12mm Upper Panel extension height from top of product to t...

Page 10: ...120 VAC max 15 A max 1 1 2 38 mm max 17 11 16 450 mm min 7 7 8 200 mm Moisture protection tape must be applied Services hole Can be located either side of dishwasher preferably at the bottom of the ca...

Page 11: ...HOSES CORD FROM CHASSIS EDGE LEFT HAND SIDE RIGHT HAND SIDE Drain hoses 78 1 2 2000mm Drain hoses 70 1 2 1800mm Inlet hose 64 3 4 1650mm Inlet hose 49 1250mm Power cord excl plug 29 1 2 750mm Power co...

Page 12: ...flat bladed screwdriver Ensure they re securely fitted before sliding product into cavity The mounting slots are in pairs one on each side diagonally across the product A bracket must match A slot and...

Page 13: ...driver prise the gray rubber plug out of the trim moulding Replace the gray rubber plug back into the trim moulding and ensure the trim seal is facing forward Repeat for all four brackets Using a smal...

Page 14: ...OUGH HOSES PUSH INTO THE CAVITY 1 B REMOVE THE LOWER DRAWER When fitting brackets ensure the ends are not pushed down into the chassis 1 2 4 4 3 3 To prevent kinked hoses Either sit the drawer down on...

Page 15: ...oduct is level and aligning with cabinetry Hexagonal socket The top mounting brackets will only bend upwards a maximum of 3 8 10 mm 4 B REFIT THE DRAWER ONTO THE RUNNERS 1 2 3 4 Before refitting the d...

Page 16: ...y or re 3 1 1 5 B REMOVE BOTH PANEL BRACKETS FROM PRODUCT Remove side pins and gently pull off the panel bracket slightly Repeat for the other drawer Remove the Knock to Pause module from the back of...

Page 17: ...off and discard the tab at the top of the Lower Panel Bracket 5 D ATTACH KNOCK TO PAUSE MODULES TO CUSTOM PANELS IMPORTANT Ensure the Knock To Pause module is orientated correctly before attaching Ens...

Page 18: ...t extends past the rubber seal must be earthed too Failure to follow these warnings may result in electrical shock injury or re Reconnect the Earth Wire to the Panel bracket Repeat for the other drawe...

Page 19: ...3 3 IMPORTANT Do not overtighten screw IMPORTANT Ensure all bare edges are sealed appropriately Slide the toekick onto the mounting rails either side and screw the toekick onto the bottom of tub on ei...

Page 20: ...ub on either side Where the toekick meets the bottom of the tub is the cut off point Mark this point on the toekick with a pencil Lay the toekick face down on a chopping board or similiar Score along...

Page 21: ...IMPORTANT Ensure that drain connection will comply with local plumbing regulations min R 8 200 mm 29 1 2 34 3 4 750 882 5 mm 1 1 2 38 mm 29 1 2 34 3 4 750 883 mm Screw Drain hose support to back wall...

Page 22: ...comply with local plumbing regulations DRAINAGE OPTION 2 Dishwasher using Air Break with Drain Hose Joiner 37 3 8 950 mm Max height to top of Air Break countertop or wall mounted 1 2 step 18 Secure b...

Page 23: ...883 mm step 18 Supplied drain hose joiner to suit 3 4 19 mm waste tee Ensure drain hose is routed straight to joiner Remove excess drain hose material if necessary Do not shorten the inlet hose 29 1...

Page 24: ...ed on If it is and still no indicator ligths up see the Preference options section of the Quick start guide An option called Open drawer auto power on may need to be turned on Water around water suppl...

Page 25: ...e securing the racks is removed from the drawers Water softener models only adjust the water softener setting from the default setting to suit the water hardness of the area See the Quick start guide...

Page 26: ...591386 A 08 17 INSTALLATION GUIDE US CA DD24SI DD24STI DD24SHTI models SINGLE DISHDRAWERTM DISHWASHER...

Page 27: ...result in electrical shock or death WARNING Cut Hazard Take care panel edges are sharp Failure to use caution could result in injury or cuts IMPORTANT SAFETY INSTRUCTIONS Installation of this dishwash...

Page 28: ...er washer for inlet hose 1 comes already fitted Side mounting bracket kit A and B 2 OPTIONAL Edge Protector 1 If the services hole is through a metal partition the hole must be protected with the Edge...

Page 29: ...de the terminal block cover sideways to unlock and hinge open to access the terminal block 6 Unscrew the Live Neutral and Earth wires as shown 7 Unscrew the three screws on the base as shown and remov...

Page 30: ...ed through or under under housing ribs 9 Screw down the Live Neutral and Earth wires correctly 10 Push the plastic harness cover back over It should clip back into place 11 Fold down and slide back th...

Page 31: ...5 8 13 16 16 20 F Height of drawer front panel min 16 1 16 408 3 min 17 13 16 452 4 G Height of chassis 1 16 1 8 410 17 7 8 454 H Ventilation gap below drawer front panel min 1 6 2 min 1 6 2 I Maximum...

Page 32: ...djacent cabinetry min 1 2 13 mm clearance from a corner cupboard Custom Filler Panel min 1 16 2 mm clearance to adjacent cupboard door PROFILE PROFILE Bracket slots PLAN If your cavity height leaves a...

Page 33: ...p WIDTH OF PANEL HEIGHT OF PANEL Note when the top of the dishwasher has to be lower than the adjacent cabinetry the top of the panel can extend above the chassis where required however a min 1 16 2mm...

Page 34: ...cabinetry must not extend above cavity base These marks indicate formed bracket screw locations if securing by drawer removal If there is no side partition you can construct timber bracing as somethi...

Page 35: ...nsation from the vent hose a toekick height of no less than 4 100mm is required IMPORTANT To prevent pooling of condensation from the vent hose a toekick height of no less than 4 100mm is required 8 P...

Page 36: ...27 1 2 700mm RIGHT HAND SIDE IMPORTANT The enclosed cavity bracket is fitted before installation in order to conceal the gap at the top of the cavity left after installation Ensure the cavity panel b...

Page 37: ...itted before sliding product into cavity The mounting slots are in pairs one on each side diagonally across the product A bracket must match A slot and B bracket must match B slot When fitting bracket...

Page 38: ...the gray rubber plug back into the trim moulding and ensure the trim seal is facing forward Repeat for all four brackets Using a small Philips screwdriver screw through the trim moulding securing the...

Page 39: ...ly attached to it As you push product in pull through hoses and cord ensuring they don t get kinked or twisted IMPORTANT If product cannot be pushed in far enough pull out again and rearrange hoses an...

Page 40: ...back to release drawer from runners Lift drawer off runners Push drawer runners back in on either side Push drawer runners back in on either side Sit the drawer down Rotate the drawer clockwise max 90...

Page 41: ...rawer runner are facing forward Lift or rotate counter clockwise the drawer back onto the drawer runners on either side Pull the release tabs forward on both sides 4 100mm Ensure the tabs are fully pu...

Page 42: ...s warning may result in electrical shock injury or re 3 1 1 7 A REMOVE PANEL BRACKET FROM PRODUCT Remove side pins and gently pull off the panel bracket slightly Remove the Knock to Pause module from...

Page 43: ...ith the bottom of each bracket 7 D ATTACH KNOCK TO PAUSE MODULE TO CUSTOM PANEL IMPORTANT Ensure the Knock To Pause module is orientated correctly before attaching Ensure the module is centralized in...

Page 44: ...he rubber seal must be earthed too Failure to follow these warnings may result in electrical shock injury or re Reconnect the Ground Wire to the Panel bracket or 1 16 2mm Push the Custom Panel on to t...

Page 45: ...e IMPORTANT Ensure that drain connection will comply with local plumbing regulations min R 8 200mm 29 1 2 34 3 4 750 882 5 mm 1 1 2 38 mm 29 1 2 34 3 4 750 883mm Screw Drain hose support to back wall...

Page 46: ...on will comply with local plumbing regulations DRAINAGE OPTION 2 Dishwasher using Air Break with Drain Hose Joiner 37 3 8 950mm Max height to top of Air Break countertop or wall mounted step 19 Secure...

Page 47: ...50 883mm step 19 Supplied drain hose joiner to suit 3 4 19 mm waste tee Ensure drain hose is routed straight to joiner Remove excess drain hose material if necessary Do not shorten the inlet hose 29 1...

Page 48: ...22 Ensure the supplied rubber washer is fitted inside the coupling Tighten coupling with spanner 180o No leaks 1 2 9 CONNECT INLET HOSE TO HOT WATER 0 SWITCH PRODUCT ON...

Page 49: ...r is opened Ensure power is connected and is switched on If it is and still no indicator ligths up see the Preference options section of the Quick start guide An option called Open drawer auto power o...

Page 50: ...ny packaging or tape securing the racks is removed from the drawers Water softener models only adjust the water softener setting from the default setting to suit the water hardness of the area See the...

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