40
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Dryer is not
draining
Drain hose not connected
to the water tank.
Ensure the drain hose is connected
correctly. Refer to your installation
guide for guidance on draining.
Water tank not in
place correctly.
Ensure water tank is properly
in place.
Drain hose or drain blocked
or damaged.
Check drain hose (if connected)
and drain for blockages or damage.
Clothes getting too
hot or damaged
Cycle selected not
appropriate for the load.
Ensure the cycle selected is
appropriate for items in the load.
Refer to ‘Drying rack’.
Items removed from dryer
before the end of cycle cool
down had finished.
Removing items before cool down
may damage clothing if it is not
spread out and exposed to air to
cool once removed from the dryer.
Dryer is beeping
and displaying
a code on the
digital display
Dryer has a fault.
Try turning the dryer off and waiting
one minute before turning it back on.
Refer to ‘Customising a dry cycle’.
Small puddle
of water coming
from under
the dryer
Water tank not correctly
in place.
Ensure the water tank is correctly
in place.
Water tank may need
to be emptied.
Refer to ‘Emptying the water
collection tank’.
Water tank may be damaged.
Check the water tank for any signs
of damage.
Drain hose may not be
attached properly at the
dryer end.
Ensure the drain hose is attached
properly. Refer to your installation
guide for guidance on draining.
Drain hose could
be damaged.
Check the drain hose for damage.
Drain hose has slipped
out of the drain.
Ensure the drain hose is securely
fixed in place. Sometimes drain hoses
can move or get displaced, which
may lead to water draining onto
the floor.
Drain may be blocked.
Check the drain for any blockages.
Dryer door not closing
properly, affecting the seal.
Ensure the dryer door is closed
properly and there is nothing
obstructing the door opening.
Inlet hose not
correctly tightened.
Check inlet hose and tighten
connection if necessary.
