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Fisher & Paykel DH8060P3 User Manual Download Page 48

48

CUSTOMER CARE

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Summary of Contents for DH8060P3

Page 1: ...INSTALLATION GUIDE USER GUIDE NZ AU HEAT PUMP CONDENSING DRYER DH8060P3 ...

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Page 3: ...les 19 Dry preparation 20 Getting started quickly 23 Drying options 25 Customising drying cycle 28 Caring for your dryer 30 Before you call for service 37 Fault codes 38 Troubleshooting 39 Manufacturer s warranty 45 Customer care 47 Registration To register your product visit our website fisherpaykel com register ...

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Page 5: ...ension cords or portable electrical outlet devices for safety reasons z Do not touch or operate the machine with wet hands or with bare feet z A damaged power cord must be replaced by a Fisher Paykel trained and supported service technician or similarly qualified persons in order to avoid a hazard The appliance must not be operated until it is repaired as there is risk of electric shock z Do not o...

Page 6: ...temperatures z Do not dry curtains in your dryer Sunlight makes them brittle and they may disintegrate during drying z Do not use the water collected in the water tank for drinking or food processing z Never run the dryer without the water tank in place z If the water tank becomes full the tumble dryer will pause drying and will sound an alarm You must empty the water tank before the dryer can con...

Page 7: ...n vegetable oil cooking oil or have been contaminated by hair care products be placed in a tumble dryer they should first be washed in hot water with extra detergent this will reduce but not eliminate the fire hazard The cool down cycle of the dryer should be used to reduce the temperature of these items They should not be removed from the tumble dryer and piled or stacked while hot z Items that h...

Page 8: ...s with your Fisher Paykel dryer you will find them inside the drum z 1 x Drying rack z 1 x Drain hose z 1 x Installation guide user guide z 3 x Foam filters Unpacking Your dryer is heavy we recommend two people to remove the packaging To ensure the best performance from your new dryer please follow the steps below before using your dryer 1 Remove the outer packaging including the polystyrene packe...

Page 9: ...in hose 1300 MINIMUM CLEARANCES MM D Minimum cavity width 640 E Minimum depth clearance incl inlet hoses and drain hose 750 F Minimum clearance to wall or adjacent product 20 G Minimum clearance at the rear of the product 50 The exact height of your dryer is dependent on how far the feet are extended from the base of the dryer Applies either side PROFILE FRONT a b c d e f f g ...

Page 10: ...acked on top of a Fisher Paykel front loading washer A stacking kit MUST BE USED between the products and fitted correctly to the washing machine and dryer as per the stacking kit Stacking Kit White Part No 427976 Installation requirements z Minimum clearances on all sides of at least 20mm z Stable and level floor if not stacking on top of a front loading washer z Dryer door can be fully opened z ...

Page 11: ...st the rear feet until the dryer is level side to side z Never unscrew the feet completely from their housings Level the dryer front to back z Place the level on the left side z Adjust the front left foot wind down z Repeat the above for the right foot z There should be equal weight on both front feet Re check the dryer is level z Place the level at the centre front of the dryer z Ensure dryer doe...

Page 12: ... can setup your dryer to drain automatically using the drain hose provided We recommend the dryer is set up to drain automatically where possible especially when drying full loads this will avoid having to empty the water tank during a drying cycle 1 Connecting the drain hose Remove the black hose from the connection at the back of the dryer Uncoil the drain hose included with your dryer and conne...

Page 13: ...d Do not bend the drain hose sharply as this may cause it to split z The extended length of the provided drain hose is 1 3m z In multi storey apartments or any upper floor the machine should be installed on a floor equipped with a drain z Draining must comply with local by laws Electrical connection z This dryer must be connected to a 220V 240V 50Hz sinusoidal 10A electrical supply z Uncoil the po...

Page 14: ...ms The dryer will beep and display any faults on the screen if there are any problems refer to Before you call for service User warnings At the completion of the cycle open the door and check that there is warmth inside the dryer This indicates the dryer is operating normally Select the TIME DRY cycle for 30 minutes Ensure the drum is empty and the door is closed you will hear it click shut 2 If t...

Page 15: ...net corners clear of the floor and walls If external draining is preferred is the drain hose attached to the correct outlet and hooked into a standpipe or tub Are the water tank condenser filter foam filter and lint filter correctly in place Has the power cord been connected to an appropriate power supply and the power turned on Have you performed the test cycle see previous page ...

Page 16: ...he light for the current part of the cycle flashes and each one goes out as the cycle progresses 6 Delay Start Less More Press MORE to increase and LESS to decrease the delay start time 7 Dryness Level Allows you to select the level of dryness for your load 8 Dry Temp Allows you to select the drying temperature for your cycle 9 Wrinkle Free Allows you to select a WRINKLE FREE option for your cycle...

Page 17: ...own cycle During COOL the drum tumbles and cool air is blown through the clothes This cools the load to reduce creasing if the clothes are left in the dryer Airing Cool down Time to go Your dryer displays approximately how many minutes the cycle you are running has remaining if you have chosen one of the TIME DRY cycles If you have chosen an automatic cycle ie not TIME DRY the word will appear on ...

Page 18: ...rol panel Dry cycles and options can now be selected 1 Press for two seconds When activated the light above the button is illuminated Keylock Keylock can be used to lock the buttons on your dryer when not in use This will avoid accidental button pushes To turn Keylock ON or OFF If Keylock is ON and the dryer is turned OFF CONTROL PANEL 2 To stop or power OFF your dryer at any time Press POWER ...

Page 19: ...n with the WRINKLE FREE option automatically selected 4 Damp Dry Medium Sheets High heat cycle with reversing to reduce tangling for large bedding items 4 Dry High Towels High heat cycle for drying bath and beach towels 6 Dry High Bulky Medium heat cycle designed for careful drying of bulky items 4 Dry Medium Wool A low heat cycle with user selectable drying times for washable woollen items using ...

Page 20: ...start of the drying cycle SPECIFIC ITEM DRYING REQUIREMENTS SUGGESTED CYCLE AND OPTIONS SUGGESTED TEMPERATURE COMMENTS Towels Towels High Towels produce a lot of lint and are best dried on their own Sheets pillowcases duvet doona covers Sheets High Ensure duvet doona cover openings are buttoned domed before placing in the dryer Bulky items doonas duvets sleeping bags jackets Bulky Medium Dry only ...

Page 21: ...SY IRON cycle with the WRINKLE FREE option on This will help reduce wrinkling and the need for ironing z Hang garments as soon as the drying cycle is complete to reduce the need for ironing Drying times z Drying very small loads is inefficient Try to dry medium to large loads z Heavier items towels flannelette sheets will take longer to dry than light items synthetics and polyester cotton sheets a...

Page 22: ... your dryer when it leaves the factory When you are using the drying rack you must select the RACK DRY or WOOL cycle If the rack is not properly installed or if a garment has fallen from it a user prompt will appear on the digital display screen Replace the rack and press to resume the cycle 1 2 To remove the drying rack tilt the top of the rack towards you this will detach the legs from the slots...

Page 23: ... dryer drum ensuring no items are in the way of the door Close the door you will hear it click shut 1 2 3 4 Press POWER to activate your dryer Select your desired drying cycle by turning the SmartTouch Control Dial Select your preferred drying options if you wish to select options different from the default options for the cycle If you make an invalid selection the dryer will beep to alert you Pre...

Page 24: ...cted the dryer will rotate the drum periodically blowing cool air into the drum to help minimise wrinkling and creasing of your load If you wish to stop the dryer before the cycle has finished you MUST remove the clothes IMMEDIATELY and spread them out to cool DO NOT leave the clothes in the dryer or bunched up in a clothes basket Take extreme care as the drum and the load items may be extremely h...

Page 25: ... level from the default to suit your load depending on how dry you want your items to be All drying cycles default to the recommended options for that cycle based on the average expected load to be dried using that cycle You can vary the options eg DRYNESS LEVEL DRY TEMP to create your desired cycle Some options are not available on some cycles for clothes care reasons or because the option is not...

Page 26: ...top the dryer at any point during the WRINKLE FREE stage of the cycle press You can then open the dryer door and remove your items 2 Press POWER to turn off your dryer DRYING OPTIONS Signal The SIGNAL option automatically defaults to on for all cycles 1 To turn the SIGNAL off press the SIGNAL button twice no lights will illuminate 2 To turn the SIGNAL on press the SIGNAL button once ...

Page 27: ... and LESS to decrease the time or turn DELAY START off Avoid using DELAY START for damp non colourfast items as this may cause dye run to occur DELAY START is not available for QUICK 30 and FRESHEN cycles 2 Press to confirm your selection and start the countdown The display screen will show the time until the cycle is set to begin DRYING OPTIONS ...

Page 28: ...cle to a lower drying temperature or programme the EVERYDAY cycle so it automatically has the WRINKLE FREE option selected To customise a cycle 1 Press POWER to activate your dryer 2 Turn the dial to select the dry cycle you wish to customise Press the button of the option you want to customise eg DRY TEMP for three seconds The lights will flash and the display will show to indicate that the dryer...

Page 29: ...n and any other options you wish to customise for this cycle To change your customised dry cycle simply repeat these steps Reset defaults You can reset your dryer to the default settings it left the factory with Turn the dial to select the FRESHEN cycle Press DELAY START MORE LESS and SIGNAL together for three seconds Your dryer will now be reset to the default settings it left the factory with 1 ...

Page 30: ...this and wipe it clean with a damp cloth Do not leave any metal objects in the drum as these may cause rust Cleaning the filters Cleaning the door lint filter Lint is generally formed during wearing and washing Fibres ie lint released from the clothes during the drying cycle are collected in the lint filter It is important to clean the door lint filter after every load as the lint produced in the ...

Page 31: ...place before operating the dryer Cleaning the condenser filter foam and evaporator grid To maintain optimum performance of your dryer the condenser filter foam and evaporator grid must be cleaned The condenser filter and lint filter lights will flash when the condenser filter requires cleaning then turn off once you press to start your cycle Evaporator grid The evaporator grid is located behind th...

Page 32: ... power supply and remove the power plug Open the condenser filter cover Turn the four condenser lock levers 90 then pull out the condenser filter Use your hand a cloth or a vacuum with a crevice nozzle to remove any lint build up from the mesh surface of the filter 1 2 3 ...

Page 33: ...uum lint build up with a crevice nozzle 2 Replace the filter foam and secure with the bracket 3 The condenser filter foam should be replaced regularly 3 filter foam are provided with your dryer Further replacement filter foam can be purchased from Fisher Paykel com or from your Fisher Paykel trained and supported service technician ...

Page 34: ...and always keep blades away from fingers and body If the surface of the evaporator grid is dirty clean it carefully with a vacuum cleaner using a dusting brush or a narrow crevice tool Be gentle and do not bend the fine metal fins 1 Replace the condenser filter Turn the four condenser filter lock levers to lock the condenser filter back in place Ensure the locks are engaged securely Close the cond...

Page 35: ... display a user prompt and beep to alert you Remove the water tank by holding onto the handle and pulling outwards gently Ensure the tank is kept level when removed to prevent the water from spilling Never run the dryer without the water tank in place unless the drain hose has been installed You do not need to empty the water tank if you have set up the drain hose to drain the water automatically ...

Page 36: ...ors need to be cleaned periodically we recommend approximately four times a year To clean the sensor Open the door of your dryer Allow the dryer to cool if drying has been carried out Locate the metal sensors just behind the lint filter Wipe the sensors with a soft cloth dampened with vinegar and dry with a clean dry soft cloth 1 2 3 ...

Page 37: ...denser filter and the foam filter refer to Caring for your dryer Ensure the foam filter has been replaced correctly on the condenser filter Ensure the condenser filter unit has been placed or replaced correctly into your dryer If the error continues you may need to replace the filter foam refer to Clean the filter foam for details The water tank is full and needs to be emptied Check if the water t...

Page 38: ...refer to Installation instructions 4 Remove your load from the dryer and retry 5 Perform a TIME DRY cycle eg TIME DRY for 30 minutes 6 If the fault re occurs repeat steps 1 and 2 7 If the dryer still will not work call a Fisher Paykel trained and supported service technician to arrange service refer to Customer care Record the fault code number displayed and the serial number of your dryer located...

Page 39: ...t the lint filter is correctly in place and not obstructing the door Is the dryer displaying a user warning or fault code Refer to User warnings and Fault codes Water tank full or not properly in place Refer to Emptying the water collection tank Ensure the water tank is properly in place Dryer is overloaded Remove some items from the dryer DELAY START function is set Refer to Delay Start for more ...

Page 40: ...ing the water collection tank Environmental conditions may be affecting dryer operation In particularly hot or cold conditions the dryer will take longer to dry a load and be less efficient Ensure the dryer is installed in a well ventilated dust free environment Do not operate this dryer behind closed doors ie inside a cupboard Load overly wet at the start of cycle Remove more water from the load ...

Page 41: ...g from under the dryer Water tank not correctly in place Ensure the water tank is correctly in place Water tank may need to be emptied Refer to Emptying the water collection tank Water tank may be damaged Check the water tank for any signs of damage Drain hose may not be attached properly at the dryer end Ensure the drain hose is attached properly Refer to Draining Drain hose could be damaged Chec...

Page 42: ...miliar noises when the compressor turns on This is normal Vibration Dryer is not installed on a stable surface Ensure the dryer is installed on a flat stable surface Refer to Levelling the dryer Dryer is not level Ensure the dryer is correctly levelled Refer to Levelling the dryer Dryer is overloaded Remove some items from the dryer Creasing Cycle selection not appropriate for the load Select the ...

Page 43: ...n the dryer which may be picked up by subsequent loads Fabric damage Instructions on care label not followed Follow the instructions on the care label of the items DRYNESS LEVEL selected not appropriate for the fabric type Ensure the DRYNESS LEVEL selected is appropriate for the fabric type Refer to the items care label Refer to Drying cycles Metal parts on the items or in the load Fasten zips and...

Page 44: ...place folded items in the dryer Incorrect cycle selection Try using the EASY IRON cycle to dry shirts and the SHEETS cycle to dry sheets Refer to Drying cycles Load size too large Try drying smaller load sizes Some cycles have a lower maximum load size Refer to Drying cycles Delicate items not dried on RACK DRY Dry pantyhose bras stockings and any other delicate items prone to tangling on the RACK...

Page 45: ... 6 Correcting damage caused by pests eg rats cockroaches etc 7 Poor drying performance due to incorrect installation and maintenance eg blocked lint filter blocked condenser or full water tank 8 Poor drying performance due to incorrect loading eg overloading or underloading 9 Damage from articles in the drum eg bra wires pens crayons dye transfer or flammable material B Defects caused by factors o...

Page 46: ...normal business hours This Manufacturer s Warranty certificate should be shown when making any claim For Australian Customers This Manufacturer s Warranty is an extra benefit and does not affect your legal rights Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other...

Page 47: ...ians that can carry out any service necessary on your appliance Our Customer Care Centre can recommend a Fisher Paykel trained and supported service technician in your area In Australia if you need assistance Call the Fisher Paykel Customer Care Centre and talk to one of our Customer Care Consultants Toll Free 1300 650 590 Fax 07 3826 9298 Website fisherpaykel com Postal address Fisher Paykel Appl...

Page 48: ...r product with us so we can provide you with the best service possible To register your product visit our website fisherpaykel com register Complete and keep for safe reference Model Serial No Purchase Date Purchaser Dealer Suburb Town Country ...

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Page 52: ...nge at any time The product specifications in this guide apply to the specific products and models described at the date of issue Under our policy of continuous product improvement these specifications may change at any time For current details about model and specification availability in your country please go to our website or contact your local Fisher Paykel dealer ...

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