Fisher & Paykel DD24SI9N User Manual Download Page 44

40

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Foaming

Wrong type of detergent 
used

ONLY use dishwasher detergent.
See ‘Adding detergent’.

Incorrect amount of 
detergent.

See section ‘Wash programs and detergent 
quantities’  or follow the detergent 
manufacturer’s instructions.

Too much egg left on 
plates.

Rinse off excess egg prior to loading.
Increase the amount of detergent.

Rinse aid setting too 
high.

Decrease the rinse aid setting.

Rinse aid dispenser plug 
not closed properly.

Ensure that the rinse aid dispenser plug 
is fully closed, with its hand grip pointing 
vertically. See section ‘Using rinse aid’.

Water leaking

Drain hose disconnected 
from waste pipe.

Reconnect the drain hose to the waste 
pipe.

Water inlet hose not 
properly connected.

Ensure the inlet hose is connected 
securely.

Other leaks.

Turn water and power supplies to the 
dishwasher off.  Call Customer Care or 
your Authorised Service Centre. See your 
‘Service and warranty’ booklet for contact 
details.

Rinse aid dispenser plug 
not closed properly.

Ensure that the rinse aid dispenser plug 
is fully closed, with its hand grip pointing 
vertically. See section ‘Using rinse aid’. 

Dishwasher 
does not 
recognize 
when I knock 
on the door 
to pause or 
unlock it 
(

DD*I models 

only)

Not knocking hard 
enough.

Ensure you are knocking firmly on the 
door, rather than using a light tap.

Door knock sensor is 
incorrectly installed or 
calibrated.

Contact Customer Care.

Dishwasher 
is registering 
taps and 
bumps as 
knocks and 
pausing 
inadvertently 

(DD*I models 
only)

Door knock sensor is 
incorrectly installed or 
calibrated.

Contact Customer Care.

Summary of Contents for DD24SI9N

Page 1: ...USER GUIDE NZ AU US CA GB IE DISHDRAWERTM DISHWASHER DD60 and DD24 Double and Single models...

Page 2: ......

Page 3: ...see your Quick start guide If you no longer have your Quick start guide you can download it from our local website listed on the back cover Refer to your Quick start guide for information on Starting...

Page 4: ......

Page 5: ...r Paykel dealer Safety and warnings 2 Caring for your dinnerware 9 Operating instructions Wash modifiers some models only 10 Racking features 14 Loading suggestions 20 Water hardness and dishwashing 2...

Page 6: ...and in your Quick start guide This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops offices and other working environments farm houses by cl...

Page 7: ...in or on the dishwasher Under certain conditions hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water syste...

Page 8: ...ng the brackets provided Failure to do so may result in an unstable product which may cause damage or injury Do not operate this appliance if it is damaged malfunctioning partially disassembled or has...

Page 9: ...ed with the appliance if it will not fit the outlet have a proper outlet installed by a qualified technician If the dishwasher is installed as a permanently connected appliance GROUNDING INSTRUCTIONS...

Page 10: ...this user guide We recommend that you contact Customer Care to arrange service See your Service and warranty booklet for contact details Keep the floor around your appliance clean and dry to reduce t...

Page 11: ...e see drawings in section User maintenance instructions of this user guide Take care when loading the drawer not to load dishware items so they prevent the internal lid from properly sealing with the...

Page 12: ...cerning the use of the appliance in a safe way and they understand the hazards involved If a dishwasher cleaner is used we would strongly recommend a wash program with detergent should be run immediat...

Page 13: ...minium Other metals Iron and cast iron objects can rust and stain other items Copper pewter and brass tend to stain Woodware Wooden items are generally sensitive to heat and water Regular use in the d...

Page 14: ...s baby bottles and preserving jars Note Only one modifier can be set at a time Not all modifiers are available for every wash program If a wash modifier is not available for the chosen wash program th...

Page 15: ...Press to scroll through the wash modifier options The selected wash modifier indicator will light up on the display Press to start the wash DD D AND DD I MODELS To set a wash modifier 1 Make sure the...

Page 16: ...required for sanitization to occur See table on previous page for wash programs that have sanitize available For sanitization to occur the temperature of the water needs to reach 700 C 1580 F Check th...

Page 17: ...interrupted Press once to stop the beeping and then again to clear the alert code then run the sanitize cycle again See also section How to attend to a fault DD D AND DD I MODELS If sanitization has b...

Page 18: ...ottom of the drawer To reduce the risk of injury we recommend loading knives and sharp utensils with handles facing up Mix spoons knives and forks within each section to stop cutlery nesting together...

Page 19: ...ping the container on its side To optimize the cutlery space within the basket the small items container can be placed elsewhere in the drawer If you lay the container flat make sure that the solid pl...

Page 20: ...you need the space Fixed height DD A Models only The racks are a fixed height designed for best wash performance Height adjustable All other Models The racks are height adjustable to accommodate glas...

Page 21: ...e clips at the rear of the unit Removing the folding tines The folding tines can be removed if so desired However it is recommended you fold the tines down rather than remove the whole rack if more sp...

Page 22: ...and bowls Fixed tine rack rear Fixed tineplate rack front Remove the rack to make space for larger items To remove Lift the trap door up Lift the front of the fixed tine rack up from the base rack Sli...

Page 23: ...ment To adjust the tine spacing To adjust between wide and narrow spacings slide the tines backward or forward by pushing or pulling the handle at the front Remove the rack to make space for larger it...

Page 24: ...y need to be evenly spread out Ensure dishware items are not forced into or protrude out of the drawer as this may prevent the internal lid of the drawer from properly sealing which could result in a...

Page 25: ...e a built in water softener Models with water softener are not currently available in New Zealand and Australia If your home has hard water and your dishwasher has no built in water softener Follow th...

Page 26: ...section Water softener Notes If your water hardness is above 625ppm 36 gpg we highly recommend you completely fill the main detergent dispenser for all programs except Rinse and the secondary dispens...

Page 27: ...Latch Filling the powdered detergent dispenser 1 Press the latch down to open the dispenser 2 Check that the dispenser is empty and dry then add detergent do not place solid or liquid tablets in the d...

Page 28: ...ead and follow the detergent manufacturer s recommendations Tablet tray If the cutlery basket is not being used for a particular load wedge pack between the racking on the side as shown IMPORTANT Don...

Page 29: ...n the shelves of your supermarket Read and follow the detergent manufacturer s recommendations Tablet tray If the cutlery basket is not being used for a particular load wedge tablet between the rackin...

Page 30: ...recommendations Notes on using tablets If you are using tablets follow manufacturer instructions on the packet Some tablets may not be suitable for all wash programs Using tablets could improve wash p...

Page 31: ...er IMPORTANT Any accidental spillages of rinse aid must be wiped up If not wiped up spilt rinse aid will cause excessive foaming which may result in a service call that will not be covered by warranty...

Page 32: ...4 Refer to the Preference options section of your Quick start guide for instructions on adjusting the water softener setting Note If your water hardness is above 625ppm 36 gpg we highly recommend you...

Page 33: ...pecially for dishwasher water softening systems We do not recommend the use of cooking salt like table salt rock salt or pellets as they may contain impurities that will impair or diminish the life of...

Page 34: ...wash Increase this setting if dishes are wet or streaky after a wash Refer to the Water softener section of the User guide for details Your dishwasher is factory set to automatically power on for 30 s...

Page 35: ...olled to the end of the sequence the menu will start again with Rinse aid 4 CHANGE SETTING Press to change the setting within an option see table below for settings 5 SAVE SETTING QUIT MENU Press This...

Page 36: ...ndicators will display which option is selected see table below When you have scrolled to the end of the sequence the menu will start again with Rinse aid 4 CHANGE SETTING Press to change the setting...

Page 37: ...S ONLY OPEN DRAWER AUTO POWER ON SUITABLE AS A SABBATH OPTION TONES AT END OF WASH CLOSED DRAWER AUTOLOCK Which option am I in Possible settings 0 to 5 max 0 to 5 max On or Off On or Off On or Off Exa...

Page 38: ...ing non use If the dishwasher is installed in a cold climate where temperatures fall below zero we also recommend winterizing Winterizing Cold climates only 1 Disconnect the dishwasher from the power...

Page 39: ...solvent household cleaners Acid or alkaline cleaners Hand washing liquids or soap Stainless steel cleaners or polishes Laundry detergents or disinfectants Cleaning the drain filter spray arm and filt...

Page 40: ...e rack first 1 Unplug the dishwasher or turn it off at the power supply Note For ease of access to the drain filter and filter plate you may find it easier to remove the whole base rack including tine...

Page 41: ...holder It should click into place b Rotate the drain filter mesh until the arrow on the mesh filter lines up with the arrow on the holder c Refit the drain filter into the drain hole by lining up the...

Page 42: ...m and shake any foreign material out Rinse it clean under running water and wipe with a damp cloth 5 Replace the spray arm back onto the impeller Check the spray arm is firmly seated and turns freely...

Page 43: ...xcess food not removed from dinnerware prior to loading Scrape all food scraps off dinnerware prior to loading Unsuitable detergent Use detergents suitable for automatic dishwashers See section Adding...

Page 44: ...e waste pipe Water inlet hose not properly connected Ensure the inlet hose is connected securely Other leaks Turn water and power supplies to the dishwasher off Call Customer Care or your Authorised S...

Page 45: ...in pause mode DD C DD A and DD D models Close the dishwasher and press the button to resume the program DD I DD D models Press on the control panel then close the drawer to resume the program Dishwas...

Page 46: ...uring the best wash results No action required The program will transition into a more audible phase after the quiet phase is over Water pooling on inner rim of drawer after a wash This is normal cond...

Page 47: ...Choose a different wash program Items that require a longer drying time e g plastic utensils and containers Some models only Set the wash program with Extra dry only available on some wash programs Pr...

Page 48: ...ode You may be able to fix some faults yourself see the table on the following page If you cannot clear the fault contact Customer Care for support or to organize a visit by a service technician See S...

Page 49: ...or come off its mounting or water pressure is too low 1 Open the drawer and check the spray arm 2 If the spray arm has loosened or come off its mounting re fit it Check that it is firmly seated and t...

Page 50: ...which indicators are lit and flashing There are two types of fault code A and F See below for which type of code your dishwasher is displaying You may be able to fix some faults yourself see the table...

Page 51: ...6 fault 1 Open the drawer and check the spray arm 2 If the spray arm has loosened or come off its mounting re fit it Check that it is firmly seated and turns freely See User maintenance instructions 3...

Page 52: ...g this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of th...

Page 53: ...L ECO 120 min FAST 46 min DELICATE 90 min RINSE 15 min main wash 149o F 131o F 113o F 113o F 113o F post rinse Yes x2 Yes x2 Yes Yes Yes final rinse 149o F 140o F 131o F 122o F 122o F drying phase Yes...

Page 54: ...E WASH PROGRAM CYCLE TIME HEAVY 130 min NORMAL 115 min NORMAL ECO 163 min FAST 46 min DELICATE 110 min RINSE 15 min pre wash 60o C 40o C main wash 65o C 50o C 43o C 42o C 43o C post rinse Yes Yes Yes...

Page 55: ...CLE TIME HEAVY 160 min NORMAL 150 min NORMAL ECO 243 min FAST 49 min DELICATE 105 min RINSE 15 min pre wash 60o C main wash 65o C 55o C 50o C 48o C 45o C post rinse Yes Yes Yes Yes Yes final rinse 65o...

Page 56: ...erates every third cycle 3 Capacity 7 place settings Accessories to be used in the Dishwasher standards test Base rack folding tines fixed plate rack cutlery basket with cutlery grid fold away cup rac...

Page 57: ...softener regenerates every third cycle 3 Capacity 14 place settings Accessories to be used in the Dishwasher standards test Base rack folding tines fixed plate rack cutlery basket with cutlery grid f...

Page 58: ...wash per drawer Added to the secondary powdered detergent dispenser 21 75g main wash per drawer Added to the main powdered detergent dispenser Rinse aid setting 4 Capacity 7 place settings per drawer...

Page 59: ...setting 2 Capacity 6 place settings per drawer Accessories to be used in the Dishwasher standards test Base rack folding tines fixed plate rack cutlery basket with cutlery grid fold away cup racks gl...

Page 60: ...cifications in this booklet apply to the specific products and models described at the date of issue Under our policy of continuous product improvement these specifications may change at any time You...

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