23
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
SOLUTION
The vacuum bag is
incorrectly sealed
The sealing time set was
insufficient for the selected
vacuuming level.
Select the next highest sealing
time level.
The vacuum bag is not positioned
correctly on the sealing bar.
Adjust the position of the vacuum
bag.
The vacuum bag is contaminated
around the sealing seam.
Clean the sealing area before the
process.
The seal pad, located on the
appliance lid, is very worn.
Replace the seal pad.
Repeated vacuuming has caused
the appliance to overheat.
Allow the appliance to cool down
before using again.
The seal pad, located on the
appliance lid, is very worn.
Replace the insulation for the
sealing bar.
The appliance lid could not
be open
The appliance is in operation.
Wait until the appliance is
ventilated at the end of the
process and an acoustic signal is
emitted.
There was an interruption in the
power supply.
Reconnect the power supply. The
appliance is being ventilated.
Noises can be heard during
operation
Appliance can make noises during
operation (e.g. switching and
pumping noises).
This is normal.
The maintenance button
illuminates
The pump output is reduced.
Dehumidify the oil in the
vacuum pump when the button
illuminates.
The appliance cannot reach the
desired under-pressure.
Hold the appliance lid down when
starting the vacuuming process.
Check the appliance lid gasket and
the contact surface of the gasket
and clean if necessary. If the
gasket is not lying flat, smooth it
out with a finger.
Select a lower vacuuming level,
e.g. for food with liquid.
If the vacuum bag is protruding
from under the appliance lid
gasket, position the bag correctly.
