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Customer care

Before you call for service or assistance ...

Check the things you can do yourself.  Refer to your User Guide and check...

1

  Your product is correctly installed

2

  You are familiar with its normal operation

If after checking these points you still need assistance, please refer to the following or contact 
us through our website:

www.fisherpaykel.com

In New Zealand if you need assistance ...*

Call your Fisher & Paykel retailer who is trained to provide information on your product, or if we
can be of any further help, please contact our Customer Care Centre,

Toll Free:

  0800 FP CARE or 0800 37 2273

Fax:

  

(09) 273 0656 

Email:

  

[email protected]

Postal Address:  

PO Box 58732, Greenmount, Auckland.

If you need service ...*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Service Centres whose 
fully trained technicians can carry out any service necessary on your product. Your dealer or our 
Customer Care Centre can recommend an Authorised Service Centre in your area.

In Australia if you need assistance ...*

Call the Fisher & Paykel Customer Care Centre and talk to one of our consultants.

Toll Free:  

1300 650 590 from anywhere within Australia

Fax:

  (07) 3826 9298 

Email:

  [email protected]

Postal Address:  

PO Box 798 Cleveland, QLD 4163.

If you need service ...*

Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel Authorised 
Service Centres whose fully trained technicians can carry out any service necessary on your
product. Your State Office or our Customer Care Centre can recommend an Authorised Service 
Centre in your area.

* If you call or write, please provide: name, address, model number, serial number, date of
purchase and a complete description of the problem.  This information is needed in order to
better respond to your request for assistance.

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Summary of Contents for CG602M

Page 1: ...User guide NZ AU Gas cooktop JET CG602Q CG602M CG902Q CG902M TITAN CG901 CG901M...

Page 2: ......

Page 3: ...ting 13 Warranty 14 Customer care 15 Recipe 16 Important It is important that the User Guide should be retained with the appliance for future reference Should the appliance be sold or transferred to a...

Page 4: ...p for the sake of safety as well as success First use Before using your cooktop clean it with warm soapy water to remove dust Check that the electricity is switched on in order for the electronic igni...

Page 5: ...rode tips with a toothbrush and methylated spirits If the burner has not ignited with 15 seconds stop operating the igniter and wait at least 1 minute before attempting a further ignition of the burne...

Page 6: ...a flame is present After 5 seconds the metal probe gets hot enough to hold a valve open and maintain the gas supply If the flame is blown out then the gas to the burner is cut off To operate the flame...

Page 7: ...ure pans are stable Do not let large saucepans or frying pans overlap the bench as this can defect heat onto your benchtop and damage the surface Using the simmermat The Simmermat helps you control th...

Page 8: ...ing the skillet on a burner Coat the skillet including handles liberally with vegetable oil and place in oven at 150 C for 1 hour Remove from the oven and allow to cool Wipe excess oil from skillet wi...

Page 9: ...give you the most efficient cooking Do not let large saucepans or frying pans overlap the bench as this can deflect heat onto your benchtop and damage the surface For the simmer and semi rapid burner...

Page 10: ...ds are corrosive and may damage the appearance of your cooktop Brushed stainless steel Brushed Stainless Steel can be cleaned with a commercial stainless steel cleaner see Important or wiped with a cl...

Page 11: ...your wok burner CG901M Iridium models only Each part of your wok burner has locating pins to help you to assemble it correctly after cleaning Incorrect assembly can cause dangerous irregular flames an...

Page 12: ...es an isolating switch providing full disconnection from the power supply WARNINGS Do not stand or place heavy objects on this appliance Do not use an asbestos mat between the flame and the saucepan a...

Page 13: ...well ventilated Keep natural ventilation holes open or install a mechanical ventilation device mechanical extractor hood Prolonged intensive use of the appliance may call for additional ventilation f...

Page 14: ...aphics on my cooktop come off A No these are etched by laser see stainless steel cleaning instructions page 8 Q My burner flames are yellow slow to start is something wrong A Yes there are a number of...

Page 15: ...flat If you use bottled gas this may indicate you are getting near the end of the bottle Check that the burner parts are not blocked with water The gas pressure may not be at the correct level check...

Page 16: ...ccordance with the Product s User Guide C Defects to the Product caused by accident neglect misuse or Act of God D The cost of repairs carried out by non authorised repairers or the cost of correcting...

Page 17: ...Centres whose fully trained technicians can carry out any service necessary on your product Your dealer or our Customer Care Centre can recommend an Authorised Service Centre in your area In Australi...

Page 18: ...r all the sides This is an excellent way to give stews great flavour and a rich brown colour It should only take a couple of minutes but the meat may spit so take care 3 Remove the first batch and rep...

Page 19: ......

Page 20: ...cribed at the date of issue Under our policy of continuous product improvement these specifications may change at any time You should therefore check with your Dealer to ensure this booklet correctly...

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