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Quick reference guide

Quick

reference

guide

for XAC countertop and mobile terminals

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Summary of Contents for XAC

Page 1: ...1 Quick reference guide Quick reference guide for XAC countertop and mobile terminals ...

Page 2: ...Welcome to First Data Merchant Solutions ...

Page 3: ...3 Quick reference guide Let us show you how to use your new terminal ...

Page 4: ...ly then hold down the red X key until the screen is activated Switching off To turn the terminal off hold down the red X key and follow the prompts on the screen Receipt printer Integrated contactless card reader lights Contactless reader is embedded behind screen Colour touch screen terminal display Magnetic stripe card reader Alpha numeric keys Power on off and cancel key Back key Enter key Chip...

Page 5: ...int side of the paper faces the operator 4 Close the cover by pressing down evenly on both side tabs or by pressing on the centre of the printer cover 5 Use the serrated bar to tear off any excess paper Smart Card Reader Insert the card into the card reader with the gold chip facing upward as shown in the image Magnetic Card Reader Swipe the card with the magnetic stripe facing inwards Contactless...

Page 6: ... Data Merchant Solutions Important We recommend that you perform a settlement each day If you do not a settlement will automatically be forced by First Data Merchant Solutions between 1730 and 1800 local time You can perform a settlement by following the steps 1 Select Settlement from the main screen if it is configured as a hot key 2 Alternatively Select Transaction then select Settlement from th...

Page 7: ...on transactions and a summary of electronic fallback transactions during the previous settlement period Hot keys There are three programmable hot keys that can be set to execute certain functions from the terminal s idle screen Hot keys provide faster access to frequently used functions Once assigned pressing a function s hot key will have the same effect as selecting its equivalent key from the T...

Page 8: ...8 Quick reference guide Let us show you how to read your receipts and statements ...

Page 9: ...OVED 00 XXXX Merchant 123 Sydney Street North Sydney NSW 2060 Merchant Copy 01 FEB 2015 16 00 22 Note Graphic will only print on the customer copy of the receipt Example of purchase transaction record Receipt Your business name and address Date and time of transaction Your merchant ID number Your terminal ID number Account type Truncated card number Expiry date Total amount Transaction approved de...

Page 10: ...ales Amount Returns Returns Amount Net Sales VISA 9 10 363 89 0 0 00 10 363 89 MCD 23 18 135 29 0 0 00 18 135 29 Debit Card EFTPOS 7 302 25 0 0 00 302 25 Total 39 28 801 43 0 0 00 28 801 43 Transaction Charges Card Type Sales Fee Sales Fee Amount Returns Fee Returns Fee Amount Net MSF VISA 0 14 14 51 0 00 0 00 14 51 MCD 0 14 25 38 0 00 0 00 25 38 Debit Card EFTPOS 0 20 1 40 0 00 0 00 1 40 Total 41...

Page 11: ...ERCHANT STATEMENT TAX INVOICE BWA Merchant Services Pty Ltd ABN 51 115 245 531 Level 11 168 Walker Street North Sydney NSW 2060 The ampersand flourish logo is a registered trade mark of Bankwest a division of Commonwealth Bank of Australia ABN 48 123 123 124 used under licence by BWA Merchant Services Pty Ltd Page 2 of 2 Credit Card Interchange Billed Scheme Category No of Txns Value of Txns Per T...

Page 12: ...call 1800 243 444 Our dedicated team of experts can assist you over the phone 24 7 with questions problem resolution and extra training Keep your merchant ID number handy when you call this will help speed up your enquiry A comprehensive user guide to the EFTPOS terminal can be downloaded on our website The site is equipped to keep you up to date with news forms and guides security and fraud preve...

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