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User Guide

8006L2-3CR Integrated PIN Pad

First Data

EFTPOS

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Summary of Contents for 8006L2-3CR

Page 1: ...User Guide 8006L2 3CR Integrated PIN Pad First Data EFTPOS...

Page 2: ...iew of the Integrated PIN Pad and PC EFTPOS software installation 09 PC EFTPOS hardware installation and configuration 09 How to configure the PIN Pad 11 How to log on 12 The PC EFTPOS control panel 1...

Page 3: ...3 Get to know your PIN Pad 01...

Page 4: ...4 Get to know your PIN Pad Get to know your PIN pad...

Page 5: ...necessary please consult your POS provider on the operation of EFTPOS transactions through your POS The physical location of a PIN Pad is important in protecting a customer s PIN privacy When your ne...

Page 6: ...e property of First Data First Data 8006L2 3CR Integrated PIN Pad Colour touchscreen display Integrated contactless card reader lights Contactless reader is embedded behind screen Colour touch screen...

Page 7: ...contactless capability you can process transactions by swiping the magnetic stripe through the PIN Pad Smart card reader The integrated circuit card ICC reader is located at the bottom end Please mak...

Page 8: ...shield You can choose to add a privacy shield to the terminal to provide customers with additional security when entering their PIN Remove the adhesive tab around the privacy shield Carefully place th...

Page 9: ...ion required at your site Is a Back Office PC to be configured with PC EFTPOS Gateway details If not which POS is to be configured with the PC EFTPOS Gateway details If you intend to configure to a ba...

Page 10: ...e correct COM Port is assigned Configure the PIN pad by entering the CENTRiQ ID if unknown please contact the helpdesk on 1800 243 444 by keying in the 5 digit ID and press Enter A software download w...

Page 11: ...een when the download is completed ENTER CENTRiQ ID First PIN Pad screen Second PIN Pad screen Press ENTER to continue CENTRiQ is the First Data supported Terminal Management System TMS Enter the CENT...

Page 12: ...s will bring up the PC EFTPOS Client Graphical User Interface GUI Confirm that the Status of the PIN pad is ONLINE PIN PAD ONLINE Click on CTRL Panel to open the PC EFTPOS Control Panel Click Logon bu...

Page 13: ...d The PC EFTPOS control panel Through the PC EFTPOS Control Panel you will be able to perform Logon Performs a Logon to the Host Reprint Reprints last receipt Diagnostics Provides reports on software...

Page 14: ...le transaction flow all transaction data is collected at the ECR POS and sent down to the terminal in the PC EFTPOS Transaction command Step 01 Step 03 Step 02 Step 04 Key in the purchase amount and p...

Page 15: ...e tip amount if required Insert tap or swipe the card Note If the value for a contactless transaction is 100 or greater the terminal will prompt the customer to enter a PIN or insert their card Select...

Page 16: ...N or Sign Step 10 Step 12 This screen indicates the terminal is attempting to process the transaction The screen will update to reflect the status eg APPROVED If the transaction is DECLINED this scree...

Page 17: ...py of the receipt press the green thumbs up button If the customer does not require a copy of the receipt press the red thumbs down button Customer copy Step 14 If the customer used a chip card to pro...

Page 18: ...a Admin Version Info display on the screen Select Account on PIN Pad and the PIN Pad will display Transaction in progress The PIN pad prompts for the customer PIN to be entered or press ENTER Customer...

Page 19: ...Get to know your PIN Pad After the customer enters their PIN the PIN pad continues processing the transaction with the acquirer EFTPOS request processing Please wait EFTPOS request Sending Please wai...

Page 20: ...o not complete settlement using one of these methods you will be prompted to manually settle when processing the first transaction after 1800 local time You can perform multiple settlements a day at a...

Page 21: ...POS terminal determines whether the card presented for payment is an international card If it is determine whether the card falls into one of the eligible currencies for DCC Obtain an exchange rate Di...

Page 22: ...SD AUD 0 8306 TRANSACTION CURRENCY USD AMOUNT USD 83 06 AUTH ID 123456 RRN 654321123456 Customer Receipt for Mastercard and non VISA i e default receipt Note printing of this receipt is mandatory the...

Page 23: ...gn exchange markup percentage the transaction currency and the DCC Total are inserted into the standard receipt MASTERCARD 123456 789 SALE AMOUNT AUD 100 00 EXCHANGE RATE USD AUD 0 8306 MARGIN INCLUDE...

Page 24: ...ment choices and improves security When an eftpos Australia ACe chip is presented at the terminal the available application names for that cardholder s card will be shown instead of the cheque savings...

Page 25: ...selected the Admin button you will be requested to enter password Having entered the correct password you will be offered the following options Note An incorrect password will clear for retry Repeats...

Page 26: ...e user to navigate to a series of lower level functions After pressing the System button the selection reflects Tracing is a means to send log files to First Data for analysis This function is usually...

Page 27: ...d only be performed when instructed to do so by First Data Note during the refresh process the PIN Pad will reboot re connect to the POS and logon The PIN Pad will display Confirm Operat TraceOff Refr...

Page 28: ...data com au The site is equipped to keep you up to date with tips and articles forms and guides security and fraud prevention information and so much more Or call Service and support 1800 243 444 Frau...

Page 29: ...2017 First Data Corporation All Rights Reserved All trademarks service marks and trade names used in this material are the property of their respective owners...

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