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Troubleshooting
Problem
Possible Cause
Solutions
No Picture on Monitor
Cable from power adapter is loose or is
unplugged
•
Confirm that all cables are connected correctly
•
Confirm that the power adapter is securely connected to the
back of the unit
•
Confirm that the monitor is powered on (POWER LED indicator
on the front should be Green.
VGA Cable not connected or damaged
•
Make sure the VGA connection to the Monitor and source DVR is
properly aligned and securely fastened.
•
Check the pins on both ends of the VGA plug. If any are broken,
bent or missing replace the cable.
The image does not fit onto the
Monitor screen
Monitor not adjusted properly
•
Adjust screen settings per instructions in this manual.
The image is too light or too dark
Monitor not adjusted properly
•
Adjust brightness screen settings per instructions in this manual.
Color appears abnormal
Damaged VGA Cable
•
Check the pins on both ends of the VGA plug. If any are broken,
bent or missing replace the cable.
Appendix
Troubleshooting
and
Specifications
Technical Specifications
Item
Specification
DISPLAY SIZE
18.5” (16:9) LED SLIM
DISPLAY STYLE
ACTIVE MATRIX TFT
BACKLIGHT
LED
DYNAMIC CONTRAST RATIO
5,000,000:1
PIXEL PITCH
0.239
RESOLUTION
1366 x 768 @ 60Hz
RESPONSE
2mS
VIEWING ANGLE
H/V 176O/170O
COLOR
GLOSSY BLACK
H-FREQUENCY
55.9KHz
V-FREQUENCY
60Hz
VGA INPUT
YES
POWER REQUIREMENTS
100-240VAC, 50/60Hz, 1.5A
POWER CONSUMPTION
11W
STANDBY POWER CONSUMPTION
0.5W
FRONT CONTROL
MENU, DOWN, UP, AUTO POWER/LED
OSD
ENGLISH, GERMAN, FRENCH, ITALIAN, SPANISH, CHINESE, PORTUGUESE
WORKING TEMPERATURE
41 °F to 114 °F (5 °C to 40°C)
MONITOR DIMENSIONS
13 3/4” (349.3mm) H x 17 3/4” (450.9mm) W x 5 3/4” (146.1mm) D
