Page 6
Troubleshooting
Error
Possible Cause
Solutions
No Picture
Camera cables are loose or have become disconnected
May also be caused by a malfunctioning power supply.
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system and at the
camera
• Try moving the camera to another channel or use another cable
Flickering image
Bright light shining directly into camera lens
• Move the camera or move any source of bright light away
from the camera
Image is too light or dark
Mis-adjustment of contrast and brightness levels
• Adjust the contrast and brightness on the DVR or TV
• Move the camera or move any source of bright light away from the
camera
A white image appears at
night
Camera is placed too close to a window
• The camera’s infrared LEDs shine invisible light that reflects off
surfaces such as glass causing white light
• Place the camera on the other side of windows or place the lens
flush against the surface to improve night vision
APPENDIX
SPECIFICATIONS AND TROUBLESHOOTING
Technical Specifications
Item
Specifications
Model
CM480
CM520
CM560
CM600
Image Sensor Color
1/3.6” CMOS
1/3.6” CMOS
1/4” CMOS
1/4” CMOS
Effective Pixels
NTSC: 648 (H) X 488(V):
PAL: 668 (H) X 528 (V)
NTSC: 656 (H) X 492(V) :
PAL: 768 (H) X 576 (V)
NTSC: 720 (H) X 480(V) :
PAL: 720 (H) X 576 (V)
NTSC: 656 (H) X 492 (V):
PAL: 768 (H) X 576 (V)
Horizontal Resolution
480TVL
520TVL
560TVL
600TVL
IP Rating
IP65
IP65
IP66
IP66
Number of infrared LED’s
24 (Blue Light LED)
30
30
36
Night-Vision Range
50 ft.
80 ft.
50 ft.
80 ft.
Indoor/Outdoor
Both
Both
Both
Both
Signal System
NTSC/PAL
NTSC/PAL
NTSC/PAL
NTSC/PAL
Lens
3.6mm
6mm
6mm
6mm
Angle of Vision
54 °
36 °
34 °
48°
Frame Rate
NTSC: 60 fields/sec ; PAL: 50
fields/sec
NTSC: 60 fields/sec ; PAL: 50
fields/sec
NTSC: 60 fields/sec ; PAL: 50
fields/sec
NTSC: 60 fields/sec ; PAL: 50
fields/sec
Minimum Illuminance
0.001 Lux (IR ON)
0 Lux (IR ON)
0.1 Lux (IR ON)
0 Lux (IR ON)
Audio
No
No
No
No
Gain Control & White Balance
Auto
Auto
Auto
Auto
Signal to noise Ratio
>48dB (AGC OFF)
>48dB (AGC OFF)
>50dB (AGC OFF)
>48dB (AGC OFF)
Gamma Characteristics
>0.45
>0.45
>0.45
>0.45
Shutter Speed
1/50(1/60) 1/100000
1/50(1/60) 1/100000
1/50(1/60) 1/100000
1/50(1/60) 1/100000
Infrared Wave Length
940nm
850nm
850nm
850nm
Video Output
0.8 Vp-p 75 Ohm
1.0Vp-p 75 Ohm
0.8-1.0 Vp-p 75 Ohm
1.0Vp-p 75 Ohm
Power Supply
DC 12V 500mA
DC 12V 300mA
DC 12V 300mA
DC 12V 500mA
Operation Temperature
14 °F to 113°F (-10 °C to 45 °C) 14 °F to 122 °F (-10 °C to 50 °C) -4 °F to 122 °F (-20 °C to 50 °C) -22 °F to 122 °F (-30 °C to 50 °C)
