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Home and Office Security Safes
Opening & Closing Digital Safe
4
Open Safe with Passcode & Key
Once your passcode has been entered into the memory,
the safe can be opened by following these simple steps:
1. Insert one of the Companion Entry Keys (round
top) into the lock cylinder but, DO NOT TURN KEY.
2. Press the * button on the keypad, followed by the
programmed code (use 1-2-3-4 when opening the
safe for the first time) and the # button.
3. The LCD display will read “GOOD” and you will hear
a tone indicating that the safe door is unlocked.
4. To open, turn the Companion Entry Key (round top)
to the RIGHT and turn the handle.
Note: You must open the safe door within 3 seconds
or the electronic lock automatically engages.
To program personal passcode: Use current steps #1 - 4 on page 3.
Important: Turn entry key to the right only
Turning it to the left may cause key to become stuck in the
cylinder and may cause damage to the lock.
Consumer Affairs
How to Obtain Warranty Service
If service is required, do not return the product to your retailer. In order to
obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005,
7:30 am – 5:00 pm Central Standard Time, Monday through Friday. To assist us in
serving you, please have the model number and date of purchase available when
calling.
For Warranty Service return to:
First Alert, Inc.,
Attn: Warranty Safe Returns
23610 S Banning Blvd
Carson, CA 90745
Please call us at 1-800-323-9005 to establish a warranty return set-up.
Recovering Lost Combination and Ordering
Replacement Keys
If you forget your combination, you can obtain a Master Override Code from First Alert,
Inc. If you lose the Companion Keys or would like additional keys, you can purchase
them from First Alert, Inc. You must supply the following information to assure accurate
processing:
• Name / Address / Telephone Number
• Safe Model Number / Serial Number
• Key Numb
er (located on the key and on the Companion Key Lock) – Ignore if
requesting Master Override Code
• Notarized statement of ownership
• Indicate number of keys requested – Ignore if requesting Master Override
Code
• Method for how you would like to receive keys – Ignore if requesting Master
Override Code
Checks or Money Orders are required for orders received by mail and should be made
payable to First Alert. Contact our Consumer Affairs Department for costing information
prior to ordering.
Mail to:
First Alert, Inc.
Attn: Consumer Affairs
3901 Liberty Street Road
Aurora, IL 60504-8122
Close Safe
1. Make sure the key is in the open position:
2. Close the door.
3. The handle will automatically return to the closed position.
4. Remove the key from the lock.
Master Override Code use
The Master Override Code for your safe can be obtained from our Consumer
Affairs Department. It can be used to gain entry to your safe in the event that you
forget your Passcode.
1. Press the * button on the keypad and the LCD displays “OPEn”
2. Within 10 seconds, enter the 8-digit Master Override Code followed by
the # key.
3. After one minute time delay, LCD displays “GooD” along with a melody.
4. Within 4 seconds, turn the key to the right to open safe.
Note: You must open the safe door within 3 seconds
or the electronic lock automatically engages.
