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HoW to oBtaIn WaRRantY seRVIce
If service is required, do not return the product to your retailer. In order to obtain
warranty service, contact Consumer Affairs at 1-800-323-9005, 7:30 a.m. – 5 p.m.
Central Standard Time, Monday through Friday. To assist us in serving you, please
have the model number and date of purchase available when calling.
For Warranty service return to:
First Alert, Inc.
Attn: Warranty Safe Returns
23610 S. banning blvd
Carson, CA 90745
PleASe cAll uS At 1-800-323-9005 to
eStAblISh A WArrAntY return Set-uP
MIsPLaceD coMBInatIon anD oRDeRIng RePLaceMent keYs
If you lose or forget your combination or lose the Emergency Override Keys, you
can obtain a copy of the combination or a replacement key from First Alert, Inc.
You must supply the following information to assure accurate processing:
1. Name / Address / Telephone Number
2. Safe Model Number / Serial Number
3. Key Number (located on the key and on the Emergency Override Key Lock)
4. Notarized statement of ownership (a notary letter form can be printed off
at www.firstalert.com)
5. Indicate number of keys requested
Please send all the information via fax at 630-851-7995 or mail First Alert, Inc.,
3901 Liberty Street Road, Aurora, IL 60504-8122.
Checks or Money Orders are required for orders received by mail and should be
made payable to First Alert. Contact our Consumer Affairs Department for costing
information prior to ordering.
Mail to: First alert, Inc.
Attn: Consumer Affairs
3901 Liberty Street Road
Aurora, IL 60504-8122
Consumer Affairs
Safe Identification Record
SAFe IdentIFIcAtIon record
Model Number _____________________________________________________
Serial Number ______________________________________________________
Key Number _______________________________________________________
4-number combination
LeFt FoUR (4) turns and continue to: _____________
RIgHt tWo (2) turns and continue to: _____________
LeFt one (1) turn and continue to: _____________
RIgHt to: _____________
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