Firich Enterprise Aer PPC series, User Manual

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PP-9645 Aer PPC
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This guide is for people with strong knowledge in computing hardware
Touch Panel does not work
A) Check the connection between touch panel and touch controller
B) HID USB touch device is detected by O/S
C) (Resistive) EETI driver (or TouchKit driver) is properly installed or try reinstallation
D) (P-Cap) P-Cap touch is detected by O/S or try reinstallation
F) (P-Cap touch calibration) reboot the system and P-Cap touch will calibrate automatically
OSD Buttons do not work
A)
Press each OSD button for more than two seconds to trigger its function
B)
Make sure one button is touched at a time
HDD / SSD is not detected
A)
Make sure SATA storage device is properly installed
B)
HDD power cable is properly connected to the mainboard
C)
Check CMOS setup and set SATA HDD to Auto Detect
D)
Check onboard SATA port
MSR does not function properly
A)
Make sure MSR (USB Hid keyboard) is properly connected
B)
MSR LED is blue (color)
LAN does not function properly
A)
LAN driver is installed properly
B)
RJ45 cable is connected properly
C)
check IRQ conflict