Firenzi FLF 155 W, Instruction Booklet

Page: 8 / 16

8
Service and Spare Parts
Customer Care Department
For general enquiries concerning your appliance, please contact our Customer Care Department by letter or
telephone at the address below:
Customer Care Department
EHP
55-77 High Street
Slough
Berkshire
SL1 1DZ
08705 950950 (*)
* calls to this number may be recorded for training purposes.
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your
local Service Force Centre by telephoning:-
08705 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit
the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading ÒSomething Not
Working.Ó
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate)
5. The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls.